--- title: Alora Home Health Reviews meta_title: 'Alora Home Health Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 78 reviews by the users' company size, role or industry to find out how Alora Home Health works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 78 scale: '5' date_modified: '2026-08-01' parent_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # Alora Home Health Reviews **Vendor:** Alora Healthcare Systems **Category:** [Home Care Agency Management Software](https://www.g2.com/categories/home-care-agency-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 78 ## About Alora Home Health Powered by LivTech, Alora software simplifies how home health, home care, and hospice agencies manage and deliver exceptional care. A complete agency solution optimized for all devices, including smartphones, Alora offers easy clinical documentation for all disciplines. -Processes all payers Medicare, Medicaid in any state, -Ideal for Skilled & Non-skilled care -Handles multiple offices or business lines. Whether your agency is primarily Medicare Certified Home Health care, non-skilled homecare, Personal care, Hospice, or any combination, Alora's award winning suite of home health software solutions is the answer for your agency's productivity and success. With Alora, simple is power. With features built for agency efficiency and flexibility like EVV, Complete clinical documentation, Assessments (OASIS and Non-OASIS), Plan of Care, Offline documentation, AI-enabled feature, built-in EVV, Electronic signature capture and much more, Alora's fully mobile Home Health Software gives you the power to manage your entire agency from the convenience of your pocket, on your mobile device of choice. Learn more about Alora by visiting www.AloraHealth.com or calling us at 1-800-952-8250 ## Alora Home Health Reviews ### 1. Amazing overall **Rating:** 5.0/5.0 stars **Reviewed by:** Felicia D. | Co-Owner/COO/RN Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Alora Home Health?** Alora has been an ideal software, meeting all the needs of our home health care agency. We have relied on them since our company was founded. I want to emphasize how user-friendly the software is for both clinicians and administrators. It offers a wide range of features that are straightforward to use, without requiring you to adopt unnecessary measures or tracking options you don't need. Many tracking options and features can be enabled or disabled, allowing you to customize the system to fit your agency's and individual clinicians' requirements. The help desk and support team stand out for their exceptional friendliness and expertise. They have training videos which I use to orient staff initially to the software. The on boarding for each new feature is extremely thorough and not rushed. I cannot say enough about my satisfaction. **What do you dislike about Alora Home Health?** I do not dislike anything, but Alora is not a flashy software, it's practical, so if you want flashy, this will not meet your need. **What problems is Alora Home Health solving and how is that benefiting you?** Alora is our electronic medical records software for our home health care agency. It has ease of tracking items such as signatures and staff credentials to stay up to date and compliant with CMS requirements. It has e-fax abilities to send documents needing signatures to physicians. It has easy oasis uploading and billing abilities and tracking. It takes care of our EVV requirements. ### 2. Fast, Friendly Support That Always Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Cara M. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Alora Home Health?** I love the customer support services. I never hesitate to call support, and I ALWAYS get a person to talk to that can walk me through the process. It's fast, and the person is always friendly and helpful. **What do you dislike about Alora Home Health?** It took some adjusting after using a larger EMR system such as Epic. But once you get the hang of it, I have zero complaints! **What problems is Alora Home Health solving and how is that benefiting you?** Alora Home Health is keeping my team connected. My team is rarely in the same place at the same time. Alora ensures that everyone has access to the most up to date information regarding our patients. ### 3. Alora Streamlines Scheduling, Documentation, and Reporting for Better Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Kait-lynn F. | Alternate Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Alora Home Health?** From an administrative perspective, what I like best about Alora is how it streamlines operations. The system supports scheduling, clinical documentation, and reporting in a way that keeps our agency organized and compliant while improving overall efficiency. **What do you dislike about Alora Home Health?** There is nothing at the moment that I dislike about Alora. Much better than other platforms I have used **What problems is Alora Home Health solving and how is that benefiting you?** Alora Home Health helps solve the challenge of managing clinical documentation, scheduling, and compliance across our agency in one centralized system. This benefits us by improving organization, reducing duplication of work, and making it easier to track patient care and regulatory requirements in real time. ### 4. User-Friendly but Lacks Integration and Efficiency Features **Rating:** 2.5/5.0 stars **Reviewed by:** Sara M. | Business Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Alora Home Health?** The program is fairly user friendly, if you don't overthink any steps. Information is copy and pasted into subsequent documents, which is helpful. After the initial implementation, customer service has been easier to access. Problems that can be resolved, have been or are being resolved. **What do you dislike about Alora Home Health?** There are several areas in which the software doesn't talk to itself. For this reason, multiple steps are required to input the same information. It also necessary to search a patient in every single tab, instead of searching a patient and being able to do multiple things in that's patient's chart. In regard to scheduling, there is no way to track a points per visit system, which is crucial for monitoring productivity. All of these points are just a few reasons that a company may and will need multiple staff members to do the work of one person, if the system was more efficient in time and function. That said, multiple work-around processes have been required to be functional on a daily basis. There has been no training provided, from Alora, on this software, which was stressful for our staff. **What problems is Alora Home Health solving and how is that benefiting you?** Alora is helping to get better access to the Pro version of the software to help with the billing and insurance process. ### 5. Alora is awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Alora Home Health?** User friendly . Great support . The team and virtual sessions are great and easy to follow **What do you dislike about Alora Home Health?** Nothing negative to say. Overall love alora **What problems is Alora Home Health solving and how is that benefiting you?** It’s a great platform for my team to use as it is easy to follow and document for our patients ### 6. All-in-One Solution That Simplifies Home Health Agency Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Alora Home Health?** Alora keeps everything under one roof, which makes running a home health agency way easier for us. Scheduling, documentation, and billing all connect smoothly, and once an employee on the team gets trained, it just works. It helps keep us organized, compliant, and on track without constant headaches. **What do you dislike about Alora Home Health?** Like any system, there’s room for improvement. Some tasks take a few extra clicks, and certain reports could be more customizable. A more modern look would be a nice bonus, but nothing that stops us from getting the job done. **What problems is Alora Home Health solving and how is that benefiting you?** Alora simplifies the chaos of managing home health operations. It reduces paperwork, improves accuracy, and helps us stay compliant, all while saving time. That means less stress on the my side, being an admin, and more focus on patient care. ### 7. Outstanding Support Team Makes Alora a Standout Choice **Rating:** 5.0/5.0 stars **Reviewed by:** Emily P. | Billing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2025 **What do you like best about Alora Home Health?** the support group from alora is amazing! **What do you dislike about Alora Home Health?** Downside of alora is putting the patient name over and over again when we go to different tabs **What problems is Alora Home Health solving and how is that benefiting you?** Alora Home Health is solving the problem of complicated, confusing, and time-consuming home care coordination. Before using Alora, it was difficult to keep track of schedules, updates, and communication, which often left me feeling unsure about what to expect or who was coming to my home. With Alora, everything is much more organized and transparent. I benefit from clearer communication, consistent scheduling, and caregivers who arrive prepared because they have all the information they need. It gives me peace of mind knowing my care is being managed through a system that keeps everyone on the same page. Overall, it makes the entire home health experience smoother, more reliable, and less stressful. ### 8. Exceptional Support and Seamless Transition to Alora **Rating:** 5.0/5.0 stars **Reviewed by:** CAPRI M. | Registered Nurse, Director of Nursing, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Alora Home Health?** Our previous software, Cashe, stopped providing updates, prompting us to transition our clients to Alora. While we have encountered a few minor issues--mostly user errors--Alora's support has been exceptional. Their direct line connects immediately, with no hold times or voicemails, which was a refreshing change from the poor service we experienced with our previous provider. Amanda stands out for her extraordinary knowledge of the Alora Home Health platform. When I called seeking help with OASIS submissions to the iQIES system, she addressed it immediately the same day--there was "no we can set up a time later this week" response or delay. She pinpointed exactly what was needed to be fixed and resolved the issues in real time. Using screen sharing during an in-person session, she walked me through each step with remarkable patience. Amanda went above and beyond to ensure everything was handled correctly. We are ecstatic to have found a true partner in Alora, one that supports fast, accurate accounting and truly cares about helping us serve our clients. Highly recommended!! Capri Mikula RN, DON M.I.L.S. Home Health Care Agency INC **What do you dislike about Alora Home Health?** We haven't encountered any drawbacks while using this platform. It is cost-effective and really simplifies the paperwork process for us. **What problems is Alora Home Health solving and how is that benefiting you?** Alora is streamlining the agency to help us keep a single software system. ### 9. Best Decision made for our Company **Rating:** 5.0/5.0 stars **Reviewed by:** Whitney E. | RN Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Alora Home Health?** There are many things that I like about Alora which include the ease of visit notes, scheduling, and faxing/emailing ability within the software. I love the customer support team who always responds within 24hours and has offered us so much assistance with our start up. Alora has billing capabilities built into the software and honestly, as a new business owner, I'm not sure I could have done all that we have without Alora. **What do you dislike about Alora Home Health?** There are some minor features that might would make things a tiny bit easier, but Alora present an easy way to make suggestions and they are always looking to improve their software. **What problems is Alora Home Health solving and how is that benefiting you?** Alora Home Health helps us so much with bilking through the clearinghouse and offers us real time help with people trained in billing. Without their help, I wouldn't have a go to person and it could make our lives very difficult as a start up company. ### 10. Effortless and Intuitive Software That Meets All Our Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Parisa K. | Health Care Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2025 **What do you like best about Alora Home Health?** The software provides all the features my agency requires, and its interface is straightforward and intuitive. Working with it feels easy and efficient, without any unnecessary complications. Unlike other software I have used in the past, this one is simple and gets straight to the point. **What do you dislike about Alora Home Health?** I haven't explored the software in depth yet, but so far I haven't encountered any issues. **What problems is Alora Home Health solving and how is that benefiting you?** The implementation process is managed very well, and I appreciate the subject-specific training that is available. This makes it much easier to refer back to the material in the future or when bringing new staff on board. ### 11. Needs Better Communication and Auditing, But Great All-in-One Solution **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2025 **What do you like best about Alora Home Health?** Scenarios Where Alora Is Well-Suited 1. Small to Mid-Sized Home Health Agencies Needing an All-in-One System Alora shines for agencies that want everything in one place without heavy IT complexity. Scenario: A 30-nurse agency doing skilled nursing, PT/OT/ST, and aide services wants a single system for: Scheduling Documentation Visit verification Billing Payroll OASIS & plan of care They don’t have an in-house IT team and need something straightforward. Why Alora fits: It’s relatively easy to implement, intuitive for field staff, and combines all core functions. **What do you dislike about Alora Home Health?** Alora doesn't communicate within it's own system. That makes it hard to be thorough. There are not enough auditing systems within the system. **What problems is Alora Home Health solving and how is that benefiting you?** Alora handles HIPAA-compliant claims, remittances, and RAP/NOA workflows easily. Alora supports basic hospice and behavioral health documentation, but not at the level of specialized platforms. ### 12. Comprehensive and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about Alora Home Health?** Alora is straightforward to learn and use. It provides a comprehensive set of features that can be highly beneficial as your business expands. The self-training resources, along with the help desk and available training sessions, are all very helpful. It was also easy to implement. **What do you dislike about Alora Home Health?** The search feature doesn't always return a result. **What problems is Alora Home Health solving and how is that benefiting you?** Alora enables us to schedule clients efficiently and pair them with compatible caregivers. It helps prevent scheduling conflicts by providing notifications, and it also makes it easy for us to monitor our overtime usage and calculate weekly payroll. ### 13. The Most Comprehensive System I've Ever Used **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Alora Home Health?** Alora is the best and most comprehensive system I have ever worked with! I love it! **What do you dislike about Alora Home Health?** I haven’t found a thing I don’t like! I love it all! **What problems is Alora Home Health solving and how is that benefiting you?** It saves me so much time with all of its features. I love that it pulls your info to other areas so no double charting is needed! ### 14. Informative Dashboard, But Census Reporting Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha L. | Director of Nursing, RN, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Alora Home Health?** I like the dashboard that tells us basic information without having to run an individual report. **What do you dislike about Alora Home Health?** I don't like that our hospitalized patient are still counted into our census report. **What problems is Alora Home Health solving and how is that benefiting you?** Making sure we understand what connects in the software and what doesn't ### 15. Medical Collector **Rating:** 2.0/5.0 stars **Reviewed by:** MARITZA F. | Medical collector, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Alora Home Health?** the support team is very helpfully and faster answer **What do you dislike about Alora Home Health?** billing process, reports of total billed, export oasis **What problems is Alora Home Health solving and how is that benefiting you?** systems issues, when we need help, the support team help us very fast ### 16. Helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2025 **What do you like best about Alora Home Health?** Someone always there when I need assistance **What do you dislike about Alora Home Health?** Updates sometimes creates issues in other things in the system **What problems is Alora Home Health solving and how is that benefiting you?** They have me share my screen so they can walk me through issue I'm having ### 17. Most user friendly and best customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Naira P. | Administrator/RN/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2024 **What do you like best about Alora Home Health?** Best customer service, easy to call and get a hold of the person; so many great functionalities - Clinical, HR, Billing, FAX, etc.; updates and new features happen monthly, Alora listens to its clients and optimizes all the process constantly. **What do you dislike about Alora Home Health?** not much, at times updates happen very often, and we always see huge potential in every new feature, which causes a lot of changes, but hey those are good changes **What problems is Alora Home Health solving and how is that benefiting you?** Over the years there has been a few things that did not work for our agency, but Alora fixed all. Currently Alora team helping us out to be in the best comliance with CMS utilizing Living Plan of Care ### 18. The Alora Way **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2024 **What do you like best about Alora Home Health?** I like that Alora is very user friendly. I really enjoied the implementation speacialist she was very helpful with getting my company up and running. I also really love the customer support team. I can call them over and over and they are always very helpful, and friendly, and most of all they always help to fix whatever the situation may be. I use Alora plus everyday. My caregivers use Alora plus everyday and they all love how user friendly the system is. I also really enjoy all the different features that Alora Plus has to offer, that was really key in helping to meeting all my business needs. I love how Alora created a seamless integration system. **What do you dislike about Alora Home Health?** I dislike that sometimes the Alora App will freeze up and then you have to log out and log back in to refresh it. Other than that I really like the Alora system and there staff alot. **What problems is Alora Home Health solving and how is that benefiting you?** Alora is doing an amazing job keeping up with the new rules with Pathways and making things easy for my company with all the new rules, and getting the payers set up. they really have made things really easy for my compay. ### 19. Alora streamlines process, enhances efficiency, and elevates patient care to unprecedented levels! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole H. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2024 **What do you like best about Alora Home Health?** Alora has exceeded my expectations in every way. I have used a lot of EMR systems in my career and Alora by far has the most user friendly, efficient platform for home care. The software is extremely easy to use and learn, encompasses everything my business needs to be efficient and compliant and is able to be customized to the specific needs of my agency. The implementation was seamless, organized, and abundant with resources. Every person that I have worked with at Alora during the implementation process went above and beyond to ensure an excellent experience. Their customer support is easy to reach and available to help with everything I need. Alora also integrates perfectly with my payroll and billing systems. It streamlines the process for my nurses and allows them to spend their attention on their patients rather than difficult charting and paperwork. I couldn't be happier with my decision to partner with Alora! **What do you dislike about Alora Home Health?** I can honestly say I haven't found a downside yet. **What problems is Alora Home Health solving and how is that benefiting you?** Alora Home Health addresses the complexities of fragmented patient data and communication gaps within the home health setting. By streamlining documentation and facilitating better coordination among caregivers, it ensures that we are able to provide higher quality care with improved efficiency, personalized attention, and enhanced outcomes tailored to our patients individual needs ### 20. Experience with ALORA **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 31, 2024 **What do you like best about Alora Home Health?** ALORA's customer support promptly answers my inquiries. **What do you dislike about Alora Home Health?** Using ALORA software takes time to open multiple tabs. **What problems is Alora Home Health solving and how is that benefiting you?** So far ALORA helps! ### 21. User Friendly System **Rating:** 5.0/5.0 stars **Reviewed by:** Noura C. | Warehouse Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Alora Home Health?** The upsides of using Alora is the accountablity of the system! keeps you compliant while secure. Alora has staff always ready to answer questions and help. **What do you dislike about Alora Home Health?** The price of Alora can be high for new business, however; great refferal program. **What problems is Alora Home Health solving and how is that benefiting you?** it's solving the problem of not having paper trail, solving the problem of keeping track of Careaids. ### 22. Alora Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2024 **What do you like best about Alora Home Health?** Alora is easy to navigate and is user friendly. **What do you dislike about Alora Home Health?** It feels that it was built more for non-skilled patients; the therapy plans of care do not incoorporate into the main plan of care automatically. Clinicians can open and complete any type of documentation regardless of what is on their schedule. **What problems is Alora Home Health solving and how is that benefiting you?** I enjoy the feature of "show visit documentation status" from the scheduler. ### 23. The Customer Support you receive from Alora is Hands down the Best. **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa S. | Biller, Credit Collection Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about Alora Home Health?** User Friendly and Customer Support is topnotch. Suggestions for enhancements are received and put into place if beneficial for the software. **What do you dislike about Alora Home Health?** mulitiple mouse clicks to get in box when screen is opened. **What problems is Alora Home Health solving and how is that benefiting you?** Reporting. Some of the reporting in Alora does not provide enough information for Financial purposes. Alora is working on reports to provide agencies with better reporting that will assist agencies with monthly reconciliation. ### 24. Great customer sefrvice **Rating:** 5.0/5.0 stars **Reviewed by:** Christine L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2024 **What do you like best about Alora Home Health?** Customer support rep Alyssa Guzman is a very helpful worker that goes above and beyond to ensure your needs are met. She is very attentive and thorough. **What do you dislike about Alora Home Health?** I have had some technical issues with the software **What problems is Alora Home Health solving and how is that benefiting you?** Alora helps me to solve scheduling and documentation conflicts ### 25. Alora Complaints Unresolved for over a month **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2024 **What do you like best about Alora Home Health?** Alora Home Health has continued to leave issues unresolved and skip meetings they schedule with us. **What do you dislike about Alora Home Health?** Customer Service is poor. App is always messing up. Issues go unresolved for over a month without resolution. Have to beg for a meeting in which they do not even show up when they schedule one. **What problems is Alora Home Health solving and how is that benefiting you?** They are not solving any of our communicated issues and issues have been ongoing for over a month. They set up meetings with us and do not attend and ignore emails on a better time to reschedule the meeting. So unprofessional to deal with. ### 26. Alora has been a great choice for us. **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle E. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2023 **What do you like best about Alora Home Health?** Alora has great customer service, which is always appreciated. A few of the upsides of Alora include great customer service, dedication to fixing the problems, seamless transition into Alora from other provider, great communication, ease of software with a good efficient workflow. Alora also possesses the willingness and openness to adapt and add features to help with our specific needs, as well as a wealth of resources and videos to view after the training is complete. **What do you dislike about Alora Home Health?** Alora really does not have any downsides or negatives, in a perfect world we want zero issues and issues fixed yesterday, but that is not realistic, therefore realistically not expected. **What problems is Alora Home Health solving and how is that benefiting you?** The biggest benefit we have received from Alora is consolidating of tasks and procedures, an all-in-one software from EHR, EVV, billing, and monitoring of schedules and payroll. ### 27. Home Health RN **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2023 **What do you like best about Alora Home Health?** I like the fact that we can have the program at our fingertips when we are out in the field. We use our Ipads and it is helpful to be able to pull up information on our patients when we need to. Since us switching to this new program it has really helped with getting things done in a timely manner. **What do you dislike about Alora Home Health?** I think one of the things that I dislike is the time out of not using the program, but I understand the process for security reasons. We have had some glitches but they have usually have been fixed. **What problems is Alora Home Health solving and how is that benefiting you?** This program is helping us to be able to get our paperwork turned in in a timely manner. It has helped with using our time management better. The program is a good program due to the benefits of things transferring over and us getting things done quicker. ### 28. My experience with Alora **Rating:** 5.0/5.0 stars **Reviewed by:** Armand N. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2023 **What do you like best about Alora Home Health?** Alora Home Health is very easy to understand, charting is made easy to to move from Assessment of the body systems,interventions and medication administration. **What do you dislike about Alora Home Health?** 1- I will like Alora to implement a more complette physical assessment including : vent settings for clients on ventilators. 2-I wish Alora can include a rubrique in interventions called "Tasks to perform " where we the administrator can enumerate all the tasks the care giver have to do during their shift; Every task is followed by 2 boxes with a yes and et no if they completed the task.that way new graduate can referred to that rubrique "Tasks to perform" to make sure they mark off all the tasks pertaining to their shift, without having to forget anything.for example a new graduate may not remember to check if the vent humidifier canister is filled, the rubrique "Tasks to perform" on the skill nursing note will need to be populated by a check mark after the task: Canister filled to proper level.If this rubrique is implemented, each administrator can add any task important for the care off a particular patient and allow any care giver to just follow all the tasks herein .This rubrique will allow the administrator to include herein all the tasks from beguining to the end off a shift. New graduate will not have to look far to know what is expected from them. This will set Alora appart from Cubhub, Alayacare. we need a tool that allow new graduate to easily comprehend what is being ask from them to do. Experienced nurses knows what to do, new nurse need to be told what to do first, what to da next. And this rubrique will address that concern. For example a new graduate loggin to Alora can go directly to rubrique "Tasks to perform" and have a glance od what he has to do during his shift from beguining to the end. **What problems is Alora Home Health solving and how is that benefiting you?** Alora is helping us intake our patients, schedule our caregiver, chart with EVV. ### 29. Great nursing workflow, not so great for skilled therapy services **Rating:** 3.5/5.0 stars **Reviewed by:** Brittani B. | Director of Clinical Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Alora Home Health?** The interface is simple, clean and easy to navigate. The workflow and set up is super efficient for nursing services. **What do you dislike about Alora Home Health?** A large portion of our services are skilled therapy. The workflow for therapy services, especially speech therapy is not enarly as clean and user friendly, and we've been working with their development team to fix numerous errors for the past year. **What problems is Alora Home Health solving and how is that benefiting you?** Alora is helping us to streamline our patient scheduling, clinician documentation, and operations (billing, AR, etc.). ### 30. Alora simplifies our process **Rating:** 5.0/5.0 stars **Reviewed by:** Marcus S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2023 **What do you like best about Alora Home Health?** I love Alora because it makes our process as a small agency smooth and seamless. The features are very easy to use and most of all user friendly across all levels of people starting to learn the app. **What do you dislike about Alora Home Health?** Alora does have some times where the connectivity can be a little spotty but mostly once you reload the app or restart your phone or device the issues normally resolve themselves. **What problems is Alora Home Health solving and how is that benefiting you?** Alora is solving the going paperless model and that is definitely a plus for us since we are a small agency. It helps us simplify the work that needs done and in a timely manner. ### 31. Alora has helped make our agency more organized & much more efficient. **Rating:** 4.5/5.0 stars **Reviewed by:** Marleen M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Alora Home Health?** I love that you can do patient schedules, billing, EHR, document storing, EVV all in one place. I also love that someone is always available to answer questions, and if they don't know the answer, they usually try hard to find it out and get back to you! **What do you dislike about Alora Home Health?** The interventions are somewhat confusing and difficult to teach new staff. From the start, I had difficulty figuring out the verbal orders and how they are added to the POC; it just needs more simplicity. Sometimes there are connection difficulties, but I can't say that is all on the software; we tried Alora Anywhere for that, but it didn't seem to help us much. **What problems is Alora Home Health solving and how is that benefiting you?** Billing-we are just starting, and they have been extremely helpful with Alora/Ability and answering all the questions. Alora makes our day smoother because instead of spending a long time trying to figure something out, we can call them, and they take us through the steps as needed and explain everything. ### 32. ALORA HAS EXCEPTIONAL CUSTOMER SERVICE **Rating:** 5.0/5.0 stars **Reviewed by:** Marc H. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Alora Home Health?** I like the customer service response time, which is usually almost immediate. **What do you dislike about Alora Home Health?** I wish they used Splashtop instead of Teams **What problems is Alora Home Health solving and how is that benefiting you?** We are benefitted by the EVV claim billing options ### 33. Alora **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley J. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2023 **What do you like best about Alora Home Health?** I think Alora is very user friendly. It's difficult when starting a new system but once you start, it's easy to catch on. **What do you dislike about Alora Home Health?** It's hard to get problems fixed when you did find something that may not be working or pulling over properly. **What problems is Alora Home Health solving and how is that benefiting you?** Having everything pull together is very helpful so you don't have to copy the same information into multiple areas. ### 34. User friendly EHR system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2023 **What do you like best about Alora Home Health?** It's easy to use, self explanatory, accessible to all its properties through left side and upside tabs, easy to add Skilled nursing notes and Medication Administration documentation, easy for clock-in and clock-out, and easy to creat 485 and doing client admission. **What do you dislike about Alora Home Health?** working with nursing aschedule and changing them on Alora is challenging, there is a limit for sending the form 485 to physicians. Also, some features have limitation and you need to pay monthly if you want to use them regularly. **What problems is Alora Home Health solving and how is that benefiting you?** We were using traditional paper charting for a long time. Alora helped us for documenting electronically, which is more conveniet. We don't need to scan Nursing notes for sending them to insurance companies.Also, we can send the form 485 directly to physicians and we don't need to scan or creat a fax and cover letter sheets. ### 35. Have used Alora for 1 year **Rating:** 5.0/5.0 stars **Reviewed by:** Gena E. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2023 **What do you like best about Alora Home Health?** There is easy flow from document to document. **What do you dislike about Alora Home Health?** There seems to be frequent "glitches" in the system, such as times on notes not flowing to times on schedule. **What problems is Alora Home Health solving and how is that benefiting you?** The aforementioned glitches have eventually been solved. ### 36. HR Director **Rating:** 4.5/5.0 stars **Reviewed by:** Cameron C. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Alora Home Health?** The most helpful thing is how easy they make it to access all of the things that you enter. It is one of the best systems out there. **What do you dislike about Alora Home Health?** There are no things that I dislike about Alora. **What problems is Alora Home Health solving and how is that benefiting you?** Scheduling issues, credential tracking, and enrolling new users. ### 37. Alora **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2023 **What do you like best about Alora Home Health?** Alora is always so swilling to help! It is so nice to know that we are in good hands when we contact them. **What do you dislike about Alora Home Health?** One thing I do dislike about Alora Health is the updates. They typically "mess up" something else when they are ran. **What problems is Alora Home Health solving and how is that benefiting you?** Alora is making our agency very high tech and it is nice to see the updates! ### 38. I have been using Alora for 1 yr. the system is easy to access and use. Customer services is great. **Rating:** 5.0/5.0 stars **Reviewed by:** Michele J. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2023 **What do you like best about Alora Home Health?** Ease of use. The system is easy to understand. **What do you dislike about Alora Home Health?** I haven't come across something I don't like yet. Will advise when this happens. **What problems is Alora Home Health solving and how is that benefiting you?** Alora Health is solving the issue of medical storage. It also takes care of tracking of patient care. It is very easy to check time of care, Dr. orders, billing, etc. ### 39. Great software to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2023 **What do you like best about Alora Home Health?** Alora Home Health is very user friendly and allows for ease of documentation and scheduling for home health patients. **What do you dislike about Alora Home Health?** I would like the plan of care to carry over to new plan of cares for new certifcation periods when doing a recertification. **What problems is Alora Home Health solving and how is that benefiting you?** Ease of use and quick completion of documentation. ### 40. Easy to work with **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2023 **What do you like best about Alora Home Health?** Customer service answers quickly, no long wait times. **What do you dislike about Alora Home Health?** There have been times when it takes quite some time for IT to fix issues and bugs. **What problems is Alora Home Health solving and how is that benefiting you?** Cutting down on extra steps being taken to complete work creating quicker processing and payment. ### 41. New Alora Customer 2022 **Rating:** 5.0/5.0 stars **Reviewed by:** Evelena S. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2023 **What do you like best about Alora Home Health?** The system is very User Friendly. Helpful Reports. **What do you dislike about Alora Home Health?** Additional costs for each user. Had some problems with visit times matching the calendar. **What problems is Alora Home Health solving and how is that benefiting you?** Helping with timely billing and keeping up with CMS changes. ### 42. Alora is amazing and makes my work day a breeze. **Rating:** 5.0/5.0 stars **Reviewed by:** Corynne B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2023 **What do you like best about Alora Home Health?** I love that I can access it anywhere on my phone without problems. I can quickly get in my alora and help walk my employees through problems. **What do you dislike about Alora Home Health?** Some times i have an issue with the app loading **What problems is Alora Home Health solving and how is that benefiting you?** I love the GPS feature it helps me know that my employees are where they say they are ### 43. Easiest Software Ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Julian Q. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2023 **What do you like best about Alora Home Health?** The training videos and sidebar videos are so helpful when unsure of anything! The software is really user-friendly and simple to teach to all caregiver demographics. **What do you dislike about Alora Home Health?** Alora is overall a well-developed software and currently I have no issues or dislikes! **What problems is Alora Home Health solving and how is that benefiting you?** Alora is allowing our caregivers to go out in the field, accurately and swiftly chart in real-time, and spend less time afterward inputting the information from paper copies. ### 44. Perfect app **Rating:** 5.0/5.0 stars **Reviewed by:** eric a. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2023 **What do you like best about Alora Home Health?** This is one of the user friendly softwares I 've ever used.It's ease of use and does not require any special talent or skill to operate. **What do you dislike about Alora Home Health?** It is sometime confusing due to the many tabs on the left side of the app. Navigation is not that straight foward. **What problems is Alora Home Health solving and how is that benefiting you?** It is best for supervising and also monitoring both employees' and clients' information, with access anywhere,any time. ### 45. Reliable Software for HealthCare System **Rating:** 5.0/5.0 stars **Reviewed by:** Neriel M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2023 **What do you like best about Alora Home Health?** The perfect Home Health and Caregiver tool. Very effective and helpful if you can fully utilize the system. Easy to use and navigate. The functions are very comprehensive and concise. **What do you dislike about Alora Home Health?** Interface can be confusing for new users. **What problems is Alora Home Health solving and how is that benefiting you?** We use ALORA as an Alternate EVV vendor. Very easy to use as an administrator and caregiver. It resolves and complies with the state mandate of using electronic visit verification system. Transmits visits with accurate time and geofencing features. ### 46. some of the therapist and nurse don't like Alora **Rating:** 5.0/5.0 stars **Reviewed by:** Gino E. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2023 **What do you like best about Alora Home Health?** The billing section is the most I like easy to navigate. **What do you dislike about Alora Home Health?** Some of my therapist quit jobs because they don't like Alora. **What problems is Alora Home Health solving and how is that benefiting you?** Billing using Alora software is a lot user friendly compared to Axxess. ### 47. Alora providing convenience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about Alora Home Health?** Alora is a provider-friendly platform that allows users the convenience of needed information and records. Alora representatives are accommodating and approachable if we need assistance with an inquiry or issue. **What do you dislike about Alora Home Health?** None so far. If we will be needing additional options, Alora is open to suggestions and recommendations. **What problems is Alora Home Health solving and how is that benefiting you?** It provides the convenience we need as a Home Health company. It keeps records securely and HIPAA compliant. It assists in tracking for analysis and improvements whenever needed. ### 48. STAFF ARE VERY PLEASANT, ALWAYS WILLING TO HELP YOU IMMEDIATELY WITHOUT HESITATION. **Rating:** 5.0/5.0 stars **Reviewed by:** Grace R. | OPERATIONS MANAGER, Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2022 **What do you like best about Alora Home Health?** THE FAST RESPONSE TO THE REQUESTS, STAFF IS WILLLING TO ASSIST. **What do you dislike about Alora Home Health?** SO FAR NOTHING YET, EVERY SINGLE PERSON I TALK TO IS SO NICE AND CHEERFUL **Recommendations to others considering Alora Home Health:** JUST GIVE IT A TRY, YOU WILL LIKE IT. IT IS AN EASY SYSTEM TO MANAGE. **What problems is Alora Home Health solving and how is that benefiting you?** ADDING FEATURES AND GUIDING YOU ON HOW TO USE IT. THE TEAM IS ALWAYS READY TO WALK YOU THROUGH THE SYSTEM WHEN YOU ARE STUCK. ### 49. Easy to learn, use, and get assistance when neccessary **Rating:** 5.0/5.0 stars **Reviewed by:** Paul D. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2022 **What do you like best about Alora Home Health?** The ease of use, and the comprehensive and the comprehensive amount of info that can be accumulated in the application. **What do you dislike about Alora Home Health?** The use of icons rather than words is somewhat of a challenge for me. **What problems is Alora Home Health solving and how is that benefiting you?** The accumulation of data all in one application ### 50. Excellent Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2020 **What do you like best about Alora Home Health?** When I have issues and/or concerns, Alora customer support always strives hard to help me to the best of their abilities. Their concern towards their clients is genuine and I'm really thankful that our company chose Alora as our EMR system. I also appreciate that Alora is open to suggestions and criticisms. **What do you dislike about Alora Home Health?** There are times when Alora is down and it affects our operations negatively. Also, every day we experience bugs "Something Went Wrong" pops up, negatively impacting our clinicians' charting when seeing patients. There are also some random bugs and glitches that we have to deal with every now and then. Thankfully, Alora's customer support team is quick to address these concerns. They work hand-in-hand with their IT department and I really appreciate that. Finally, there is this one instance where our therapist had to delete one of her notes and recover the other. The task had been made daunting and I feel like it could've been made easier. Also the fax confirmation tracker is sometimes not accurate. I receive calls from referral sources indicating that they have already faxed the referral, but there is a delay in hours (not minutes) for the referral to pop up. Also some of the reports are showin inaccurately (Average Daily Census Report, Profit Loss Claim, etc). These reports are important for us to make business decisions and it would be great if Alora can revisit all the reports available and make sure they're 100% accurate. The Billing Dashboard widget also could be improved by adding filter options. Right now it is including our Home Caregivers and Hospice Offices. So there is a lot showing up in our billing dashboard right now. **Recommendations to others considering Alora Home Health:** Alora Home Health has the best customer support team I could ever wish for. **What problems is Alora Home Health solving and how is that benefiting you?** Tackling PDGM, making everything quite bearable and easy-to-adapt despite the ongoing changes in the home health industry. Also, a lot of features like tracking orders and docs and the lupa threshold especially during PDGM really helped our Agency be on top of all our tasks in order to improve our cash flow efficiency. Right now we're trying to utilize the scheduler more to be able to improve our accuracy and speed with billing. Also we are having issues with SHP integration. I really hope Alora's IT would work with SHP in order to provide more data and make it easier to transmit our OASIS to SHP (not export). Maybe develop a button that we can use to export but not automatically mark it as "exported" in the EMR. ## Alora Home Health Discussions - [What is the best home health software?](https://www.g2.com/discussions/what-is-the-best-home-health-software) - 1 comment - [View Alora Home Health pricing details and edition comparison](https://www.g2.com/products/alora-home-health/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-01+02%3A13%3A28+-0500&secure%5Bsession_id%5D=8e44e179-7bd1-4475-b35f-211c5b40c62a&secure%5Btoken%5D=aced35fffb0d574c66b17907fc98973ce121b61f9b9f6903f264ad4a6a5a36bf&format=llm_user) ## Alora Home Health Integrations - [Waystar](https://www.g2.com/products/waystar/reviews) ## Alora Home Health Features **Administrative** - Time Tracking and Scheduling - Agency Management - Mobile App - Data Exchange - EHR Integration **Value-Based Care** - Clinical Charting - Electronic Visit Verification (EVV) - Carer Coordination - Point of Care ## Top Alora Home Health Alternatives - [AxisCare Home Care Software](https://www.g2.com/products/axiscare-home-care-software/reviews) - 4.7/5.0 (233 reviews) - [WellSky Personal Care](https://www.g2.com/products/wellsky-personal-care/reviews) - 4.4/5.0 (140 reviews) - [Axxess Home Health](https://www.g2.com/products/axxess-axxess-home-health/reviews) - 3.9/5.0 (97 reviews)