--- title: Fax.Plus Reviews meta_title: 'Fax.Plus Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 60 reviews by the users' company size, role or industry to find out how Fax.Plus works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 60 scale: '5' date_modified: '2026-08-07' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Fax.Plus Reviews **Vendor:** Alohi **Category:** [Online Fax Software](https://www.g2.com/categories/online-fax) **Average Rating:** 4.6/5.0 **Total Reviews:** 60 ## About Fax.Plus Fax.Plus is an extremely secure HIPAA and SOC 2 Type 2 compliant online faxing solution for businesses of all sizes, from large enterprises to SMEs and even individuals. Fax.Plus Features: • Extremely easy to use with availability on multiple platforms, including web, mobile, email, and more. • Set up team with the option to assign one/multiple fax numbers to one/multiple members. • Programmable fax API to integrate online fax functionalities into your own software. • Compliant with the world’s strictest data regulations such as ISO 27001, SOC2 Type 2, … • HIPAA compliant faxing solution for healthcare providers to transmit individuals’ protected health information (PHI). • Data encryption in transit and at rest. • Date residency to meet all your data compliance requirements. • Extensive integrations: Slack, Zapier, Google Workspace, Microsoft, ... • Single Sign-On (SSO). See the full features set here: https://www.fax.plus/features ## Fax.Plus Pros & Cons **What users like:** - Users value the **affordable and efficient faxing services** of Fax.Plus, praising its HIPAA compliance and reliability. (15 reviews) - Users love the **ease of use** of Fax.Plus, appreciating its intuitive features and quick customer support. (13 reviews) - Users find Fax.Plus to be **easy to use** , appreciating its intuitive navigation and helpful customer support. (7 reviews) - Users appreciate the **quick and helpful customer support** offered by Fax.Plus, enhancing their overall experience. (6 reviews) - Users value the **affordability** of Fax.Plus, finding it a cost-effective solution for their faxing needs. (5 reviews) - Reliability (5 reviews) - Remote Work (4 reviews) - Security (4 reviews) - Users appreciate the **setup ease** of Fax.Plus, finding it intuitive and quick to implement. (4 reviews) - Efficiency (3 reviews) **What users dislike:** - Users find the **expensive pricing** of Fax.Plus cumbersome, especially for essential HIPAA compliance features at higher tiers. (5 reviews) - Users are frustrated with **fax usage tracking** that inflates page counts, impacting their efficiency and costs. (4 reviews) - Users face **import limitations and unclear error messages** that complicate the faxing process and frustrate efficiency. (3 reviews) - Users express disappointment in the **poor customer support** , facing unresolved issues and limited live assistance options. (3 reviews) - Users face persistent **billing issues** that lead to frustration and dissatisfaction with customer service responsiveness. (1 reviews) - Users often face **error code issues** without clear messages, leading to unnecessary support inquiries for clarification. (1 reviews) - Complex Usability (1 reviews) - Feature Limitations (1 reviews) - Limited Customization (1 reviews) - Outdated Information (1 reviews) ## Fax.Plus Discussions - [How does fax Plus work?](https://www.g2.com/discussions/how-does-fax-plus-work) - 1 comment - [How many pages can I fax with fax Plus?](https://www.g2.com/discussions/how-many-pages-can-i-fax-with-fax-plus) - 1 comment - [What are the features of fax?](https://www.g2.com/discussions/what-are-the-features-of-fax) - 1 comment - [View Fax.Plus pricing details and edition comparison](https://www.g2.com/products/alohi-fax-plus/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+14%3A37%3A25+-0500&secure%5Bsession_id%5D=20f77f9a-26ed-4ad5-83d3-80fca992a19d&secure%5Btoken%5D=0081eaca78b1ec19c34529388ee353c488e43cc4a21d49deb9f19b51d190c65d&format=llm_user) ## Fax.Plus Integrations - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews) ## Fax.Plus Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Documents** - Editing - Document Signature - Storage - Fax to Email - Document Storage - Secure Data Storage - Electronic Signature **Agentic AI - Online Fax** - Autonomous Task Execution - Cross-system Integration - Active Directory Integration - Third-Party Integrations - File Transfer **Sending** - Fax Number - Existing Numbers - Cross-Platform Sending - Unlimited Sending - Contact Management - Alerts - Print Management - File Management - Invoice Management - Email Management - Compliance Management - Communication Management - Call Center Management - User Management - Email to Fax - Fax Management **Additional Functionality** - Full Text Search - HIPAA Compliant - Audit Trail - Delivery Tracking - Multiple Format Support - Access Controls/Permissions - FoIP - Purchasing & Receiving - SMS Messaging - CRM - Whitelisting/Blacklisting - Status Tracking - Multiple User Accounts - Archiving & Retention - Encryption - Document Templates - Generative AI - Self Service Portal - Electronic Faxes - Collaboration Tools - AI Copilot - Voice Mail - Automated Routing - Reporting & Statistics - API - Alerts/Notifications - Caller ID - SSL Security - Role-Based Permissions - Activity Tracking - Monitoring - Contact Database ## Top Fax.Plus Alternatives - [Documo](https://www.g2.com/products/documo/reviews) - 4.6/5.0 (225 reviews) - [iFax](https://www.g2.com/products/ifax/reviews) - 4.7/5.0 (466 reviews) - [CocoFax](https://www.g2.com/products/cocofax/reviews) - 4.6/5.0 (184 reviews)