The ease of use for our constituents as well as the administration is far superior than our previous system. The level of information we receive back is way more robust as well. The support team is top notch and quick to respond. Implementation was fast and easy. Review collected by and hosted on G2.com.

There are a few small features that aren't critical but would be nice to have. However, the support team is very open to new ideas and are eager to find a solution or to add the feature. Review collected by and hosted on G2.com.

The quality of every type of engagement - communications, fundraising, event management, alumnae connectivity - has improved using Almabase. Customer support from Almabase is second to none. Review collected by and hosted on G2.com.

I have no complaints about the platform whatsoever. The only challenge is activating everything Almabase can do! Review collected by and hosted on G2.com.

What I like most about Almabase is their staff. They are willing to go above and beyond to ensure that you understand how their product works and to support your usage. In particular, our CSM ensures that our customized needs as a nonprofit are met. Review collected by and hosted on G2.com.

Something that I dislike about Almabase is that, at times, there are certain input functions that can cause issues. For example, when copying an event over, sometimes it states that there is an event with that name already in existence when in reality the copy has just been made. Review collected by and hosted on G2.com.

The Almabase team did a great job helping create a page for a membership campaign. The team went above and beyond to help resolve any/all issues that arose. Review collected by and hosted on G2.com.

A dislike was the issues that we had with payments Review collected by and hosted on G2.com.

Their customer service is outstanding. Around-the-clock, live help ensured our success and eased my mind as our campaign progressed. We have been with Almabase for 4 years and the event has grown in revenue and donors gained each year. Review collected by and hosted on G2.com.

Additional web design options would be great but not necessary. And the auto-generated thank you's are currently pending. Otherwise I have been very happy with the team. Review collected by and hosted on G2.com.

The knowledge and attentiveness of the Almabase team - from the original experience with Chris in sales to Rishika in customer success. What a great team! Review collected by and hosted on G2.com.

Though most features are customizable, there are a few that are not, though I would change them if I could. Certainly not a dealbreaker, and nothing that is highly important. Review collected by and hosted on G2.com.

Learning how to use the directory feature was very helpful for our organization. It increased our alumni engagement and ability to gather information from our alumni base. Working with the Almabase team was terrific. Our contact, Rishika, felt like an extension of our internal team. She was always available with insight and ideas on how to maximize the features on the platform to help support our initiatives. Review collected by and hosted on G2.com.

I cannot say that I dislike anything in particular at this point. Overall, the platform is very user-friendly and intuitive. For me, it's more an issue of bandwidth and setting aside the time to learn and maximize all the available features on the platform. We have yet to create a fundraising campaign through Almabase - we have that on our plan for the upcoming quarter and are excited to give it a try! Review collected by and hosted on G2.com.

The team made custom changes to help us on our 1st giving day Review collected by and hosted on G2.com.

Some of the options have char limitations Review collected by and hosted on G2.com.

The ease of the setup and the ease of signing up to use the platform. We have received positive feedback from our constituents on how easy it was to sign up for the network.

We are excited to continue to find ways to connect our alumni with each other as well as with our students utilizing Almabase. Review collected by and hosted on G2.com.

Would love to see Almabase available as an app or more user friendly on your phone. It is easy to use on your phone but has a few small glitches.

The product is very user friendly and I am excited to see the functions they will continue to develop. Review collected by and hosted on G2.com.

They have been invaluable and super helpful at helping me with the ins and outs of launching a new alumni platform,

and always available to answer questions. Review collected by and hosted on G2.com.

None that I have come across - Great platform. Review collected by and hosted on G2.com.