Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Very disappointing"
0/5
What do you like best about Alma SIS?

It is easy to message my classes. There is very little else to recommend about this product. It has been incredibly frustrating trying to implement this. Review collected by and hosted on G2.com.

What do you dislike about Alma SIS?

Many functions that I consider basic for an SIS had to be specifically requested by our corporation and developed by ALMA post implementation. When we started with the system, there was no mechanism for a final exam, I could not drill down to see my homeroom students' current academic progress in their classes, and it took over a semester to generate a transcript that the state would accept. ALMA still cannot provide class rankings. Entering grades is cumbersome. All reports are pdf with little customization possible. All teachers in a building can see and access every report that is run in the building, raising confidentiality issues. Review collected by and hosted on G2.com.

Response from Douglass Mabry of Alma SIS

Wow. We are so sorry your experience with Alma hasn't been the same as the rest of our users. This seems to be isolated to just your high school, so rest assured we are diligently investigating.

We know change can be hard, which is why we have the best customer service team in the industry. Perhaps your school could benefit from a little more training?

Your account manager will reach out with more information about the solutions we offer for what you and some others at your school seem to be having issues with. Please don't hesitate to reach out with questions in the meantime!

We work with every size of school and district, and with most of our employees coming to Alma directly from careers in education, we have created the industry's most intuitive, and easy-to-use system available. We look forward to making it work as well for you as it does with the rest of our customers!!

Please let us know what we can do to improve your experience?

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Very cumbersome and little help to improve options."
0/5
What do you like best about Alma SIS?

Having the ability to write notes on each student. Review collected by and hosted on G2.com.

What do you dislike about Alma SIS?

1) You cannot print out a year long individual attendance report.

2) It is not user friendly when trying to see which absences are excused, unexcused or suspension. They need to all be color coded differently. Otherwise you have to click on each individual date to see what the attendance was marked as. Each absence should be a different color so you can easily see and count the absences efficiently just by viewing the calendar.

3) There is not tardy report that gives you the amount of time the student was tardy. Again, I have to click on each individual day to get the time they arrived. There is a report with student's name, date they were tardy and the number of tardies they have, but as I need a report with the time the came into school as well.

4) When gathering demographics, I have to flip from two pages (the bio and contact pages) instead of all of the information being on one page. Very time consuming when you are making a report. Review collected by and hosted on G2.com.

Response from Douglass Mabry of Alma SIS

Thanks for the feedback.

You may benefit from some further training. It appears you may not be using Alma's full potential. We offer unlimited support through the Alma app to all users - and your issues can easily be addressed. Thanks!

What can we do to help you have a similar experience as our other customers?

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Great Resource "
5/5
What do you like best about Alma SIS?

Easy access to parent contact information. Fast attendance taking. Review collected by and hosted on G2.com.

What do you dislike about Alma SIS?

I am pleased with every aspect of Alma 😀 Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Easy to use"
5/5
What do you like best about Alma SIS?

Alma is intuitive and easy to use. It has all the features I look for without over complicating the format. Review collected by and hosted on G2.com.

What do you dislike about Alma SIS?

Occasionally Alma crashes and is down for a few hours. This is an inconvenience at times. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"It's functional"
1.5/5
What do you like best about Alma SIS?

It keeps track of things better than if I were to compile things by hand. Review collected by and hosted on G2.com.

What do you dislike about Alma SIS?

It's a bit obnoxious to navigate. Features, like the ability to email all students, disappear. Constant pop-up messages from the tech crew. Y'all - make an app for the phone that just lets me do attendance. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Excellent data input, user friendly "
5/5
What do you like best about Alma SIS?

It is super user friendly. Easy to maneuver while using which create a high efficiency while dealing with many issues. Review collected by and hosted on G2.com.

What do you dislike about Alma SIS?

When dealing with entering all my information manually which is time consuming only at the beginning of using the program. It would’ve been easier to downlaod everything automatically all at once. Review collected by and hosted on G2.com.

Jasmine M.
JM
Jasmine M.
Sales Consultant
Cosmetics
Enterprise (> 1000 emp.)
"Not bad"
3/5
What do you like best about Alma SIS?

The ease of use is nice and the ability to customize. Review collected by and hosted on G2.com.

What do you dislike about Alma SIS?

The cost is not that great and the amount of people that know about this to be able to reach them. Review collected by and hosted on G2.com.

HB
Heidi B.
Small-Business (50 or fewer emp.)
"attendance"
1/5
What do you like best about Alma SIS?

I don't have a feature I like best. It's fine for writing report cards and narratives. Review collected by and hosted on G2.com.

What do you dislike about Alma SIS?

The fact that Alma accepts tardies and absences but can not keep track of the tardies entered for the report card makes no sense to me. It seems that this would be an easy fix to an annoying problem. Review collected by and hosted on G2.com.

Response from Douglass Mabry of Alma SIS

Thanks for the feedback Heidi. It appears you may not be using Alma's full potential. We offer unlimited support through the Alma app to all users - and your issue can easily be addressed. Thanks!

M. Janel B.
MB
M. Janel B.
Founding Deputy Executive Director; Director of Curriculum & Instruction
Education Management
Mid-Market (51-1000 emp.)
"Needing a bit more"
0/5
What do you like best about Alma SIS?

Colorful interface

Can easily search stiudents Review collected by and hosted on G2.com.

What do you dislike about Alma SIS?

Inability to print reports one by one.

No VISUAL individual schedule options

Does not link with google classroom in standards mode

Not as malleable as I’d like it to be Review collected by and hosted on G2.com.

Response from Douglass Mabry of Alma SIS

We offer unlimited support to ALL customers of Alma. Perhaps you could benefit from some more training, as your issues are easily addressed, Janel. Would you like your account manager to reach out?

UPDATE: Janel, just checking in. We don't see any interaction from you with Alma's customer support team. What can we do to improve your experience?

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Always updating to help users"
3/5
What do you like best about Alma SIS?

The site always seems to be making changes to help users navigate better and find what they need. Review collected by and hosted on G2.com.

What do you dislike about Alma SIS?

Some items are not located in the places oh would expect and take longer than necessary to find. Review collected by and hosted on G2.com.