Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Excellent customer support"
5/5
What do you like best about Alloy Automation?

Customer support and web UI. It has a friendly UI and the documentation is complete Review collected by and hosted on G2.com.

What do you dislike about Alloy Automation?

Workflows lack of error details when something fai ls Review collected by and hosted on G2.com.

Ashley H.
AH
Ashley H.
Mid-Market (51-1000 emp.)
"Unlocked a ton of opportunity!"
4.5/5
What do you like best about Alloy Automation?

The team addresses issues quickly and also acts on new feature/functionality requests very quickly! Review collected by and hosted on G2.com.

What do you dislike about Alloy Automation?

A few bugs and hiccups but nothing that wasn' t resolved quickly. Review collected by and hosted on G2.com.

SH
Steven H.
Small-Business (50 or fewer emp.)
"Great product couples with excellent Customer Support"
5/5
What do you like best about Alloy Automation?

- Massive time saver for connecting with ECommerce Integration's

- Easy to get up and running quickly

- Reliable data exports/imports

- Brilliant Customer Support Review collected by and hosted on G2.com.

What do you dislike about Alloy Automation?

- Can be pricey when racking up connectors Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Skip the App Store"
1/5
What do you like best about Alloy Automation?

Alloy provides a seamless experience for our users to connect their Shopify accounts to our application. Review collected by and hosted on G2.com.

What do you dislike about Alloy Automation?

We built our integration before their new Unified API became available. While the normal APIs are still supported perfectly, we wish we'd built on Alloy's Unified API initially because it makes it easy to scale across platforms. New clients will benefit from the latter from day one. Review collected by and hosted on G2.com.

Adrian A.
AA
Adrian A.
Principal
Small-Business (50 or fewer emp.)
"Incredibly powerful integrations suite and workflows"
5/5
What do you like best about Alloy Automation?

The sheer number of things you can do with Alloy is incredibly powerful for any business. They also have top-tier support which I appreciate. Review collected by and hosted on G2.com.

What do you dislike about Alloy Automation?

The workflow builder had a bit of a learning curve for me. It's due to the technical aspect of the product needs, however. Review collected by and hosted on G2.com.

Alex P.
AP
Alex P.
Mid-Market (51-1000 emp.)
"Get a lot of integrations fast"
5/5
What do you like best about Alloy Automation?

I like that they are reactive to feedback and move very fast on releasing fixes and improvements to their product. Review collected by and hosted on G2.com.

What do you dislike about Alloy Automation?

I can't really say anything bad about them. I think the deal we have is fair and we get a lot of support from them. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Wali is the best!"
4.5/5
What do you like best about Alloy Automation?

The ease of use when integrating with new partners is top notch.

The customer service is out of this world! Wali is the perfect go to guy! Review collected by and hosted on G2.com.

What do you dislike about Alloy Automation?

They need to add a few more integrations to connect with more partners Review collected by and hosted on G2.com.

Noah K.
NK
Noah K.
Software Engineer Associate
Mid-Market (51-1000 emp.)
"The best csm anyone could ask for"
4.5/5
What do you like best about Alloy Automation?

Alloy Embedded is remarkably user-friendly and relatively simple to implement from a technical perspective. However, what truly sets Alloy Embedded apart as a top-tier product is the exceptional Customer Success Manager (CSM) we have the privilege of working with. Whenever we encounter any complications, Abdullah is quick to address the issue and maintains excellent communication until a resolution is reached. We are extremely grateful to have him as part of our team. Review collected by and hosted on G2.com.

What do you dislike about Alloy Automation?

We hit bugs fairly often. The bugs are addressed quickly by the Alloy team but based on the current system it's very tricky to tell if my team or if Alloy is the source of the issues. The product needs better error handling / troubleshooting capabilities to more easily solve these problems. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Knowledgeable team, seamless integrations"
5/5
What do you like best about Alloy Automation?

The Alloy team is very knowledgeable about all things integrations. Originally we were going to hire dedicated integrations engineers because we have ambitious plans to expand our existing partner marketplace. But after getting started with Alloy Embedded we realize the platform also comes with expertise. Also nice that they have predefined schemas with some app categories, their universal API experience is seamless. Review collected by and hosted on G2.com.

What do you dislike about Alloy Automation?

Everything works great, particularly impressed by the level of detail in the platform. When there are any errors the logs are quite thorough. Review collected by and hosted on G2.com.

Emily Y.
EY
Emily Y.
Small-Business (50 or fewer emp.)
"Great product, supportive and responsive team"
5/5
What do you like best about Alloy Automation?

With Alloy Embedded we've been able to launch 4+ integrations in a short time, with the ability to launch many more quickly. We've loved working with the onboardng and supporr team, who have been there every step of the way and made sure we're successful. Review collected by and hosted on G2.com.

What do you dislike about Alloy Automation?

Nothing negative to call out! Solid product and team! Review collected by and hosted on G2.com.