# Best 3PL Software

## How Many 3PL Software Products Does G2 Track?

**Total Products under this Category:** 120

### Category Stats (Aug 2026)

- **Average Rating:** 4.47/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Magaya Supply Chain (+0.09%) - Among all products in this category, Magaya Supply Chain recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank 3PL Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 1,800+ Authentic Reviews
- 120+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for 3PL Software
 ![G2 Grid® for 3PL Software plotting products by satisfaction and market presence](https://www.g2.com/categories/3pl/grids.png?focus%5B%5D=53424&focus%5B%5D=77526&focus%5B%5D=167671&focus%5B%5D=40774&focus%5B%5D=39691&focus%5B%5D=1181760&focus%5B%5D=159126&focus%5B%5D=1220711)

Highlighted products: ShipHero, FarEye, CartonCloud, ShipBob, Magaya Supply Chain, Cahoot, The Shadowfax, and Triumph Networks.

Underlying data: [Grid® JSON](https://www.g2.com/categories/3pl/grids.json?focus%5B%5D=shiphero&focus%5B%5D=fareye&focus%5B%5D=cartoncloud-cartoncloud&focus%5B%5D=shipbob&focus%5B%5D=magaya-supply-chain&focus%5B%5D=cahoot-cahoot&focus%5B%5D=the-shadowfax&focus%5B%5D=triumph-networks)

**Sponsored**

### SAP Integrated Business Planning

Respond to new market expectations with real-time supply chain planning capabilities and fulfill future demand profitably supply chain management. Powered by in-memory computing technology within SAP HANA, this cloud-based solution combines capabilities for sales and operations; demand, response, and supply planning; and inventory optimization. - Cloud deployment - Real-time scenarios and simulation - Social collaboration - Powerful predictive Analytics KEY BENEFITS: Achieve a rapid deployment Get up and running quickly with SAP Integrated Business Planning by using preconfigured process templates for an accelerated implementation. Empower employees with intuitive features Offer a unified, intuitive user experience with SAP Fiori and planning and simulation capabilities based on Microsoft Excel. Plan resources effectively Optimize resource efficiency by creating supply plans based on prioritized demands, allocations, and supply chain constraints. KEY CAPABILITIES: Integration with SAP Supply Chain Control Tower Gain end-to-end visibility of your supply chain, decision support, and fast corrective action through integration with SAP Supply Chain Control Tower. Forecasting and demand management Get full demand transparency with short-term, mid-term, and long-term forecasting. Take advantage of best-in-class capabilities for demand sensing and statistical forecasting. Inventory optimization Establish optimal inventory targets that enable you to maximize profits, while leaving a buffer to help you meet unexpected demand. Sales and operations planning Deliver a cross-departmental sales and operations plan that balances inventory, service levels, and profitability. Response and supply planning Optimize resourcing efficiency by creating supply plans based on prioritized demands, allocations, and supply chain constraints.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1974&secure%5Bchosen_at%5D=2026-08-01T12%3A16%3A03Z&secure%5Bdisplayable_resource_id%5D=369&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=369&secure%5Bplacement_resource_ids%5D%5B%5D=372&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=59587&secure%5Bresource_id%5D=1974&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2F3pl%3Fopen_modal_url%3D%252Fproducts%252Fall-points-third-party-logistics-third-party-logistics%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252F3pl%2526source%253Dcategory&secure%5Btoken%5D=adf9132f2fcb91f6cd5ecfa76e39766e07a18cd94c2c33e06b37c2b650870f28&secure%5Burl%5D=https%3A%2F%2Fwww.sap.com%2Fdocuments%2F2025%2F04%2F5256c341-007f-0010-bca6-c68f7e60039b.html%3Fcampaigncode%3DCRM-YD25-DSC-407451%26source%3DIBP-click-campaign-G2&secure%5Burl_type%5D=custom_url)

### [ShipHero](https://www.g2.com/products/shiphero/reviews)

ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs: - Reduce mis-picks and mis-ships by 99% - Reduce warehouse costs by 35%+ - Increase picking efficiency by 3x

**Average Rating:** 4.5/5.0

**Total Reviews:** 212

#### How Do G2 Users Rate ShipHero?

- **Visibility:** 8.3/10 (Category avg: 8.5/10)
- **KPIs:** 7.7/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.6/10 (Category avg: 8.7/10)
- **Transportation:** 7.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind ShipHero?

- **Seller:** [ShipHero](https://www.g2.com/sellers/shiphero)
- **Company Website:** shiphero.com
- **Year Founded:** 2013
- **HQ Location:** Garnerville, New York
- **Twitter:** @weareshiphero  
6,223 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b62427a6b14cf0bf8a3cd593159fe0c5b64f8fd97d21b84c2049f7e02d47d830&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fshiphero%2F&secure%5Burl_type%5D=linkedin_company_website)  
361 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Operations Manager, CEO
- **Top Industries:** Logistics and Supply Chain, Warehousing
- **Company Size:** 81% Small, 15% Medium

#### What Do G2 Reviewers Say About ShipHero?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of ShipHero, praising its intuitive interface and seamless integrations for quick onboarding.
- Users rave about the **excellent customer support** from ShipHero, highlighting their responsiveness and commitment to success.
- Users highlight the **intuitive interface and seamless integrations** of ShipHero, enhancing onboarding and workflow efficiency.
- Users value the **reliable and user-friendly inventory management** of ShipHero, which greatly enhances business operations and growth.
- Users find ShipHero's **setup ease** exceptional, enabling swift onboarding and efficient management of warehouse operations.

##### Cons

- Users find the **lack of bulk editing and complicated navigation** frustrating, hindering efficient order management in ShipHero.
- Users express frustration with **poor customer support** , highlighting slow response times and unresolved technical issues.
- Users struggle with **bulk operation issues** in ShipHero, needing more clarity and streamlined processes for efficiency.
- Users face **integration issues** with ShipHero, encountering glitches and cumbersome login prompts that hinder efficiency.
- Users find **inventory management less streamlined** , requiring adjustments and complicating processes, though ShipHero generally adds value.

#### What Are Recent G2 Reviews of ShipHero?

**["ShipHero: Innovative Picking Tech, Fast Performance, and Excellent Support"](https://www.g2.com/survey_responses/shiphero-review-13144203)**

**Rating:** 4.0/5.0 stars

_— Farneet W._

[Read full review](https://www.g2.com/survey_responses/shiphero-review-13144203)

**["ShipHero: Streamlined, Customizable, and Efficient"](https://www.g2.com/survey_responses/shiphero-review-12973951)**

**Rating:** 5.0/5.0 stars

_— Maïré E._

[Read full review](https://www.g2.com/survey_responses/shiphero-review-12973951)

#### What Are G2 Users Discussing About ShipHero?

- [How much does ShipHero cost?](https://www.g2.com/discussions/how-much-does-shiphero-cost) - 1 comment
- [Is ShipHero a 3pl?](https://www.g2.com/discussions/is-shiphero-a-3pl) - 2 comments
- [Is ShipHero a WMS?](https://www.g2.com/discussions/is-shiphero-a-wms) - 1 comment
- [How does ShipHero work?](https://www.g2.com/discussions/how-does-shiphero-work)

### [FarEye](https://www.g2.com/products/fareye/reviews)

FarEye’s Delivery Management platform turns deliveries into a competitive advantage. Retail, e-commerce and third-party logistics companies use FarEye’s unique combination of orchestration, real-time visibility, and branded customer experiences to simplify complex last-mile delivery logistics. The FarEye platform allows businesses to increase consumer loyalty and satisfaction, reduce costs and improve operational efficiencies. FarEye's products are oriented to key areas in the order-to-door delivery journey to efficiently execute the last-mile delivery process, ensuring a seamless consumer experience: Ship: Meet customers where they are, offering a flexible range of delivery options. Optimize multi-carrier-enabled deliveries for peak efficiency and on-time delivery performance. Track: Provide real-time shipment-level visibility throughout the order-to-delivery journey, avoid delays and disruptions. Route: Make deliveries more profitable with dynamic constraint-based route planning and scheduling. Execute: Accelerate cross-dock and driver operations, leading to faster operations at the delivery hub or warehouse. Experience: Deliver a branded, differentiated customer experience throughout the pre and post-purchase process - from order tracking and scheduling, to delivery notifications to returns and exchanges. The FarEye platform offers brands, shippers, and carriers the agility, flexibility, and scalability required to meet business requirements, adhere to sustainability measures, and address disruptions with confidence and trust. FarEye's technology provides the transparency and adaptability to simplify the vast complexities of last-mile logistics while delivering your packages on time, every time. Every business that considers itself customer-centric must transform into a distribution and logistics company. This is why leaders across the globe like Dominoz, Gordon Food Services, Tata Steel, Hilti, Bluedart, Helofresh and over 150+ brands entrust FarEye with their last-mile operation and customer delivery experience.

**Average Rating:** 4.7/5.0

**Total Reviews:** 303

#### How Do G2 Users Rate FarEye?

- **Visibility:** 9.7/10 (Category avg: 8.5/10)
- **KPIs:** 9.6/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.5/10 (Category avg: 8.7/10)
- **Transportation:** 9.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind FarEye?

- **Seller:** [FarEye](https://www.g2.com/sellers/fareye-209791b6-6352-4f97-9c80-5521a8c38dc4)
- **Year Founded:** 2013
- **HQ Location:** Chicago, Illinois
- **Twitter:** @FarEye  
1,349 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d115dee4fb01cf22f49c35536a8a586bdc1b9d89182b10f1790e25444828d78e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffareye%2F&secure%5Burl_type%5D=linkedin_company_website)  
598 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** GPS Engineer, Manager
- **Top Industries:** Logistics and Supply Chain, Transportation/Trucking/Railroad
- **Company Size:** 63% Large, 31% Medium

#### What Do G2 Reviewers Say About FarEye?

_AI-generated summary from verified user reviews_

##### Pros

- Users find FarEye's **ease of use** essential for managing deliveries efficiently and enhancing operational workflows.
- Users value the **real-time tracking** feature of FarEye, enhancing visibility and efficiency for shipments.
- Users value the **unified control-tower view** of FarEye, enhancing efficiency and improving SLA performance.
- Users benefit from **real-time tracking** with FarEye, ensuring timely updates and seamless shipment management.
- Users value the **real-time tracking and organized dashboard** of FarEye, enhancing visibility and operational response.

##### Cons

- Users experience **slow performance** due to buffering and tracking issues, requiring frequent support intervention for resolution.
- Users often face **technical issues** such as vehicle registration failures and missing data, hindering effective usage.
- Users experience **slow loading times** when uploading orders and logging into the FarEye portal, affecting efficiency.
- Users experience **tracking issues** with FarEye, as alerts don’t close automatically and live data updates are often delayed.
- Users experience **syncing issues** with FarEye, especially in low connectivity areas, causing delays and alerts to remain open.

#### What Are Recent G2 Reviews of FarEye?

**["Reliable Platform for Daily Logistics Operations"](https://www.g2.com/survey_responses/fareye-review-13067007)**

**Rating:** 4.5/5.0 stars

_— Riyaz I._

[Read full review](https://www.g2.com/survey_responses/fareye-review-13067007)

**["Fareye: Intuitive, User-Friendly Platform That Boosts Operational Efficiency"](https://www.g2.com/survey_responses/fareye-review-13169428)**

**Rating:** 5.0/5.0 stars

_— Sushen T._

[Read full review](https://www.g2.com/survey_responses/fareye-review-13169428)

### [CartonCloud](https://www.g2.com/products/cartoncloud-cartoncloud/reviews)

WHAT IS CARTONCLOUD? CartonCloud is a cloud-based Warehouse Management System (WMS) and Transport Management System (TMS) built for 3PL providers, transport companies, and in-house logistics teams. It was designed from the ground up by logistics operators — which means the workflows, terminology, and features reflect how warehouses and fleets actually run. WHO IS IT FOR? CartonCloud serves 600+ logistics businesses worldwide, from scaling SMB 3PLs managing multi-client warehousing to mid-market and enterprise operations running complex transport and fulfillment, across Australia, New Zealand, and North America. WHAT DOES IT DO? CartonCloud combines WMS + TMS in a single connected platform — covering inventory management, automated rate cards and invoicing, client portals, ePOD, live dispatch, real-time reporting, and mobile scanning. It integrates with Xero, StarShipIt, Amazon, Shopify, and more. WHY CARTONCLOUD? - One platform for warehouse + transport. Manage inventory, picking, and dispatch in a single platform. - Billing that runs itself. Clients who stay informed. Automated rate cards and invoicing built from actual scan events — plus self-serve client portals with real-time stock + POD access. - Fast to go live. Average onboarding is 6 hours. Most customers are operational within days, not months. - Support that stays. Local teams in ANZ + North America, long after go-live. -ISO 27001 and SOC 2 compliant. 100% cloud-based. RATINGS Google: 5 stars (185 reviews) Capterra: 4.8 ease of use / 4.9 service (79 reviews) GetApp: 4.7/5 (78+ reviews) WHAT USERS SAY "The training behind that has been a matter of hours; within a day, they're all over it and they know what they're doing. We've been able to redistribute our staff and what they do in different areas, so we're saving between 40 and 60 hours a week on admin, but we're doing 30 to 50% more work." — Ryan Thomson, Operations Manager, Liquex Logistics

**Average Rating:** 4.9/5.0

**Total Reviews:** 22

#### How Do G2 Users Rate CartonCloud?

- **Visibility:** 10.0/10 (Category avg: 8.5/10)
- **KPIs:** 9.4/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.9/10 (Category avg: 8.7/10)
- **Transportation:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind CartonCloud?

- **Seller:** [CartonCloud](https://www.g2.com/sellers/cartoncloud)
- **Company Website:** www.cartoncloud.com
- **Year Founded:** 2014
- **HQ Location:** Burleigh Heads, AU
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1156c71b17cfe0057e7c9d527bab08d2c58d190ec6aa66008f96ebe881dee388&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcartoncloud&secure%5Burl_type%5D=linkedin_company_website)  
60 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Logistics and Supply Chain, Warehousing
- **Company Size:** 64% Small, 14% Medium

#### What Do G2 Reviewers Say About CartonCloud?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of CartonCloud, significantly reducing admin work and enhancing operational efficiency.
- Users value the **efficiency** of CartonCloud, simplifying operations and enhancing real-time transaction tracking.
- Users value the **helpful support team** of CartonCloud, ensuring a smooth implementation and tailored solutions.
- Users value the **extensive customization options** in CartonCloud, enhancing service personalization and improving customer relationships.
- Users value the **incredible customer support** of CartonCloud, praising its responsiveness and helpfulness in enhancing efficiency.

##### Cons

- Users find the **missing features** in CartonCloud limiting, especially for tasks like label creation and accounting.
- Users highlight the **limited customization** options in CartonCloud, hindering efficient workflow and integration possibilities.
- Users find the **limited features** of CartonCloud restrictive, hoping for more comprehensive options in future updates.
- Users find **bulk operations issues** in CartonCloud challenging, leading to cumbersome workflows and limited integration capabilities.
- Users find **customization issues** in CartonCloud, especially with creating labels and needing user-friendly features.

#### What Are Recent G2 Reviews of CartonCloud?

**["Powerful Traceability for Compliance‑Driven Operations"](https://www.g2.com/survey_responses/cartoncloud-review-12319904)**

**Rating:** 5.0/5.0 stars

_— Eleisha F._

[Read full review](https://www.g2.com/survey_responses/cartoncloud-review-12319904)

**["Carton Cloud: Excellent Stock Management with Incredible Support"](https://www.g2.com/survey_responses/cartoncloud-review-12328963)**

**Rating:** 5.0/5.0 stars

_— Carlos l._

[Read full review](https://www.g2.com/survey_responses/cartoncloud-review-12328963)

### [ShipBob](https://www.g2.com/products/shipbob/reviews)

ShipBob is a leading global supply chain and fulfillment platform for SMB and mid-market omnichannel merchants. We provide fast, reliable, and scalable fulfillment solutions for ecommerce brands. Founded in 2014, ShipBob helps thousands of direct-to-consumer (DTC) and B2B companies streamline their operations with a tech-enabled, outsourced fulfillment network. With dozens of fulfillment centers across the US, Canada, UK, EU, and Australia, ShipBob enables brands to store inventory closer to customers, reduce shipping costs and transit times, and scale globally with ease. ShipBob’s proprietary platform provides real-time visibility into orders, inventory levels, and fulfillment performance across all sales channels. Ecommerce merchants can sync their stores, retailer partners, marketplaces (like Shopify, Amazon, Walmart, Target, TikTok Shop, and more), manage inventory, forecast demand, and monitor shipping in one unified dashboard. Key features include: Distributed inventory across global warehouses Smart order routing and optimized shipping rates B2B and retail distribution capabilities, including EDI fulfillment, compliance with 200+ retailers, and more Robust analytics and demand forecasting tools Dedicated merchant success and onboarding support By combining world-class logistics infrastructure with intuitive technology, ShipBob gives growing brands the tools and flexibility they need to scale. For brands that run their own warehouses, ShipBob also offers a flexible warehouse management system (WMS). ShipBob WMS powers first-party fulfillment operations with the same software used in ShipBob’s global network to enable brands to efficiently pick, pack, and ship orders from their own facilities with full inventory control, real-time visibility, quality control, and automation tools. Whether outsourcing fulfillment or optimizing in-house operations (or even adopting a combination of both for a hybrid fulfillment approach), ShipBob helps brands simplify logistics, improve customer experience, and scale faster.

**Average Rating:** 3.7/5.0

**Total Reviews:** 118

#### How Do G2 Users Rate ShipBob?

- **Visibility:** 7.7/10 (Category avg: 8.5/10)
- **KPIs:** 7.4/10 (Category avg: 8.4/10)
- **Quality of Support:** 7.5/10 (Category avg: 8.7/10)
- **Transportation:** 7.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind ShipBob?

- **Seller:** [ShipBob](https://www.g2.com/sellers/shipbob)
- **Year Founded:** 2014
- **HQ Location:** Chicago, IL
- **Twitter:** @ShipBob  
3,886 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3d1f84ef843b73ddd4a480ce3bf90929fb4e6bfc970c07172e17f509560c22f0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3772163%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,664 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Retail, Consumer Goods
- **Company Size:** 86% Small, 11% Medium

#### What Do G2 Reviewers Say About ShipBob?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **excellent customer support** from ShipBob, noting responsiveness and helpfulness in various situations.
- Users appreciate the **ease of use** of ShipBob, complimenting its intuitive interface and responsive support team.
- Users appreciate the **easy-to-use platform and responsive support** from ShipBob, enhancing overall operational efficiency and satisfaction.
- Users appreciate the **exceptional support and ease of use** with ShipBob, enhancing their fulfillment experience significantly.
- Users commend the **reliability** of ShipBob, noting consistent order processing and outstanding customer support throughout their experience.

##### Cons

- Users express a desire for **greater control over inventory management** , particularly for batch holds and reporting capabilities.
- Users frequently face **shipping issues** with On-Trac, leading to lost, damaged orders, and delayed shipments during peak times.
- Users desire more **inventory control** in ShipBob, seeking instant access to batch management without needing support intervention.
- Users desire **limited reporting** capabilities with ShipBob, hoping for more control and detailed inventory management options.
- Users experience **long waiting times** during peak seasons, affecting efficiency and causing frustration in their operations.

#### What Are Recent G2 Reviews of ShipBob?

**["If you need it, you got it"](https://www.g2.com/survey_responses/shipbob-review-11733768)**

**Rating:** 4.0/5.0 stars

_— Karla A._

[Read full review](https://www.g2.com/survey_responses/shipbob-review-11733768)

**["⭐️⭐️⭐️⭐️⭐️ Great Customer Service and Continual Upgrades in Offerings to Services!"](https://www.g2.com/survey_responses/shipbob-review-11081380)**

**Rating:** 4.5/5.0 stars

_— Ramu S._

[Read full review](https://www.g2.com/survey_responses/shipbob-review-11081380)

#### What Are G2 Users Discussing About ShipBob?

- [What do you like most about ShipBob for e-commerce fulfillment, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-shipbob-for-e-commerce-fulfillment-and-what-could-be-improved)
- [How do you use ShipBob?](https://www.g2.com/discussions/how-do-you-use-shipbob)
- [Is ShipBob a good company?](https://www.g2.com/discussions/is-shipbob-a-good-company) - 1 comment
- [What kind of company is ShipBob?](https://www.g2.com/discussions/what-kind-of-company-is-shipbob)
- [What software does ShipBob?](https://www.g2.com/discussions/what-software-does-shipbob)

### [Magaya Supply Chain](https://www.g2.com/products/magaya-supply-chain/reviews)

The #1 Freight Management Platform for Freight Forwarders and Customs Brokers Magaya automates the many tedious, repetitive manual tasks that slow down shipments, waste your time (and your customers’), cost money, and allow errors to slip in. The Magaya Digital Freight Platform, consisting of Magaya Supply Chain, Magaya Customs Compliance, Magaya Rate Management, the Magaya Digital Freight Portal, Magaya CRM, and a collection of extensions, delivers flexible, interoperable, modular, cloud-based solutions that can be used together as an integrated logistics software platform or independently with your existing solution suite. You choose what works best for your business! Aligning the complexities of shipping, warehousing, tracking and visibility, rates, quotes, accounting, and compliance with a single, data-driven platform, the Magaya Digital Freight Platform delivers unparalleled feature depth to help future-proof your logistics operations and successfully contribute to a well-oiled supply chain.

**Average Rating:** 4.4/5.0

**Total Reviews:** 288

#### How Do G2 Users Rate Magaya Supply Chain?

- **Visibility:** 8.1/10 (Category avg: 8.5/10)
- **KPIs:** 6.8/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.1/10 (Category avg: 8.7/10)
- **Transportation:** 8.1/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Magaya Supply Chain?

- **Seller:** [Magaya Corporation](https://www.g2.com/sellers/magaya-corporation)
- **Company Website:** www.magaya.com
- **Year Founded:** 2001
- **HQ Location:** Miami, FL
- **Twitter:** @MagayaSoftware  
544 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d591c8e72f9183443f71eec6f2e2d575872daa4059cef70493d5bfc4730db2f3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F360786%2F&secure%5Burl_type%5D=linkedin_company_website)  
241 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** General Manager, CEO
- **Top Industries:** Logistics and Supply Chain, Import and Export
- **Company Size:** 71% Small, 23% Medium

#### What Do G2 Reviewers Say About Magaya Supply Chain?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Magaya Supply Chain, enjoying its organized structure and user-friendly features.
- Users appreciate the **user-friendly interface and comprehensive all-in-one platform** that simplifies logistics and administration efficiently.
- Users find the **customer support** of Magaya Supply Chain helpful, providing easy assistance for resolving issues swiftly.
- Users value the **all-in-one platform** of Magaya Supply Chain, enhancing logistics, inventory, and warehouse management efficiency.
- Users highlight the **helpful customer support** of Magaya Supply Chain, ensuring quick resolutions to any queries they have.

##### Cons

- Users experience significant **performance issues** with Magaya Supply Chain, including disruptions, freezing, and lag affecting efficiency.
- Users experience **slow performance** with Magaya Supply Chain, facing frequent disruptions and lag during critical operations.
- Users report **data management issues** with Magaya Supply Chain, citing integration and performance challenges affecting efficiency.
- Users report frequent **technical issues** with Magaya Supply Chain, including performance problems and inadequate support options.
- Users are disappointed with the **missing advanced features** in Magaya, limiting efficiency and automation in their operations.

#### What Are Recent G2 Reviews of Magaya Supply Chain?

**["personal experience in the accounting area"](https://www.g2.com/survey_responses/magaya-supply-chain-review-11502014)**

**Rating:** 5.0/5.0 stars

_— Gracia A._

[Read full review](https://www.g2.com/survey_responses/magaya-supply-chain-review-11502014)

**["Streamlines Operations with Room for Automation"](https://www.g2.com/survey_responses/magaya-supply-chain-review-11923467)**

**Rating:** 4.5/5.0 stars

_— Andrea E._

[Read full review](https://www.g2.com/survey_responses/magaya-supply-chain-review-11923467)

#### What Are G2 Users Discussing About Magaya Supply Chain?

- [What is your experience with Magaya Supply Chain for logistics management, and what features do you rely on?](https://www.g2.com/discussions/what-is-your-experience-with-magaya-supply-chain-for-logistics-management-and-what-features-do-you-rely-on) - 1 comment
- [What is Magaya Supply Chain used for?](https://www.g2.com/discussions/what-is-magaya-supply-chain-used-for)

### [Cahoot](https://www.g2.com/products/cahoot-cahoot/reviews)

Cahoot provides eCommerce shipping software and order fulfillment services that power nationwide 1-day and 2-day deliveries at the lowest cost by design. Cahoot offers lower fulfillment fees because it enables merchants to fulfill for other merchants. Despite lower prices, Cahoot’s service offers the highest SLA in the industry thanks to its top-class merchant fulfillment partners and robust software. Contact Cahoot to learn more about how we can boost your growth profitably.

**Average Rating:** 4.8/5.0

**Total Reviews:** 51

#### How Do G2 Users Rate Cahoot?

- **Visibility:** 9.7/10 (Category avg: 8.5/10)
- **KPIs:** 9.4/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.6/10 (Category avg: 8.7/10)
- **Transportation:** 9.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Cahoot?

- **Seller:** [Cahoot](https://www.g2.com/sellers/cahoot)
- **Company Website:** www.cahoot.ai
- **Year Founded:** 2018
- **HQ Location:** Bridgeport, CT
- **Twitter:** @LetsCahoot  
65 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2df23a7ec3392b504e9926293de3867d9505661d4badd9ff2137837127270ffd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fletscahoot%2F&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Retail, Consumer Goods
- **Company Size:** 92% Small, 6% Medium

#### What Do G2 Reviewers Say About Cahoot?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise Cahoot for its **exceptional customer support** , highlighting quick responses and expert guidance throughout the onboarding process.
- Users value the **intuitive ease of use** of Cahoot, enhancing their efficiency in managing orders and shipping.
- Users commend the **easy setup** of Cahoot, appreciating the intuitive platform and excellent support during onboarding.
- Users find Cahoot to be **intuitive and easy to use** , significantly streamlining their order and shipping processes.
- Users praise Cahoot for its **management efficiency** , streamlining operations and enhancing the fulfillment process.

##### Cons

- Users experience a **learning curve** due to many settings and options, but support helps mitigate issues.
- Users experience a **lack of clarity** during setup, as some steps are not immediately obvious, requiring time to learn.
- Users note a **learning curve** with Cahoot due to numerous settings, but support alleviates most concerns.
- Users find the **complex setup** of Cahoot a bit confusing, requiring time and effort to navigate.
- Users face a **difficult learning curve** initially due to the many settings and options, but chat support assists effectively.

#### What Are Recent G2 Reviews of Cahoot?

**["Intuitive Platform with Room for Improvement"](https://www.g2.com/survey_responses/cahoot-review-12351975)**

**Rating:** 5.0/5.0 stars

_— Paul S._

[Read full review](https://www.g2.com/survey_responses/cahoot-review-12351975)

**["Fast, Accurate Fulfillment with Cahoot’s Reliable Warehouse Team"](https://www.g2.com/survey_responses/cahoot-review-13177943)**

**Rating:** 5.0/5.0 stars

_— Khaoula A._

[Read full review](https://www.g2.com/survey_responses/cahoot-review-13177943)

### [The Shadowfax](https://www.g2.com/products/the-shadowfax/reviews)

Shadowfax Technologies Limited is India’s trusted partner for speed and reliable delivery. With a presence in over 2,500+ cities and 15,656+ PIN codes, we ensure excellence through intracity, same-day, next-day delivery, and reverse logistics solutions. Our services power e-commerce, D2C, quick commerce, hyperlocal, SME, and personal courier deliveries. We also provide partnership opportunities for delivery partners and franchise owners. With unmatched speed, reliability, and scale, Shadowfax stands as a leading 3PL company in India.

**Average Rating:** 4.4/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate The Shadowfax?

- **Visibility:** 8.8/10 (Category avg: 8.5/10)
- **KPIs:** 9.0/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.3/10 (Category avg: 8.7/10)
- **Transportation:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind The Shadowfax?

- **Seller:** [The Shadowfax](https://www.g2.com/sellers/the-shadowfax)
- **Year Founded:** 2015
- **HQ Location:** Bengaluru, IN
- **Twitter:** @shadowfax\_in  
6,582 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f5b3711159e2450dfb38215201ff545c6b719a38cd176d68092cab2bc04880d0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9480715%2F&secure%5Burl_type%5D=linkedin_company_website)  
9,643 employees on LinkedIn®
- **Ownership:** Shadowfax

#### Who Uses This Product?

- **Company Size:** 45% Small, 27% Large

#### What Are Recent G2 Reviews of The Shadowfax?

**["Shadow Fax Review"](https://www.g2.com/survey_responses/the-shadowfax-review-9771558)**

**Rating:** 5.0/5.0 stars

_— Rishabh M._

[Read full review](https://www.g2.com/survey_responses/the-shadowfax-review-9771558)

**["Logistic Provider"](https://www.g2.com/survey_responses/the-shadowfax-review-9756295)**

**Rating:** 4.5/5.0 stars

_— Akriti S._

[Read full review](https://www.g2.com/survey_responses/the-shadowfax-review-9756295)

### [Triumph Networks](https://www.g2.com/products/triumph-networks/reviews)

Triumph Networks offers an integrated Pricing and Performance Intelligence solution designed to unify pricing, performance, and capacity sourcing into a single, trusted data platform for freight brokers. This solution enables brokers to incorporate carrier-specific performance data and available capacity beyond their existing networks into pricing decisions, providing a comprehensive view of pricing and service quality across both internal and external networks. By combining real-world performance metrics with predictive analytics, brokers can make more efficient decisions, balancing cost and reliability to improve load coverage and overall freight outcomes. Key Features: - Unified Interface: Displays rate, performance, and capacity data in a single view. - Predictive Analytics: Supports long-term carrier relationships and short-term spot coverage. - Capacity Sourcing Tools: Identifies and secures available trucks within the broker’s network. The primary value of this product lies in its ability to enhance operational efficiency, reduce risk, and scale operations for freight brokers. By providing timely, verified insights that integrate directly into decision-making workflows, the solution helps brokers transact confidently in a dynamic freight market. This expansion builds upon Triumph's foundation as a technology partner in payments and factoring, supporting every stage of the freight transaction lifecycle—from quote to cash.

**Average Rating:** 4.0/5.0

**Total Reviews:** 24

#### How Do G2 Users Rate Triumph Networks?

- **Visibility:** 8.9/10 (Category avg: 8.5/10)
- **KPIs:** 8.8/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.7/10)
- **Transportation:** 8.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Triumph Networks?

- **Seller:** [Triumph Financial](https://www.g2.com/sellers/triumph-financial)
- **HQ Location:** Dallas, Texas
- **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=15ecc26921679b30bf8d03d10f678f213bb49ffc9f3222621e28fa188f9a971a&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Fpowered-by-triumph&secure%5Burl_type%5D=linkedin_company_website)  
1,239 employees on LinkedIn®
- **Ownership:** NYSE:TFIN

#### Who Uses This Product?

- **Top Industries:** Logistics and Supply Chain
- **Company Size:** 58% Small, 29% Medium

#### What Do G2 Reviewers Say About Triumph Networks?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Triumph Networks to be **easy to use** , facilitating accurate quotes and insightful analysis effortlessly.
- Users value the **data accuracy** of Triumph Networks, enhancing quoting and streamlining operations in transportation.
- Users value the **accurate data analytics** of Triumph Networks, enhancing decision-making and pricing strategies in logistics.
- Users value the **accurate and comprehensive data management** of Triumph Networks, streamlining operations and enhancing decision-making.
- Users value the **comprehensive transportation performance intelligence** of Triumph Networks, which unifies data for enhanced insights and efficiency.

##### Cons

- Users find the **cost prohibitive** for small businesses, suggesting a need for more flexible pricing options.
- Users face **data management issues** , such as difficulty integrating various sources and ensuring data accuracy for effective use.
- Users find the **pricing issues** of Triumph Networks a concern, especially for small businesses with tight budgets.
- Users report concerns about **data accuracy** due to limited source integration, affecting market alignment.
- Users experience **limitations in data sourcing** , leading to occasional discrepancies with market information and insights.

#### What Are Recent G2 Reviews of Triumph Networks?

**["Accurate Rates and Bulk Quoting Made Easy"](https://www.g2.com/survey_responses/triumph-networks-review-12077861)**

**Rating:** 4.0/5.0 stars

_— aleja m._

[Read full review](https://www.g2.com/survey_responses/triumph-networks-review-12077861)

**["Good experience has a great time using this easy to use"](https://www.g2.com/survey_responses/triumph-networks-review-11089029)**

**Rating:** 5.0/5.0 stars

_— ashutosh s._

[Read full review](https://www.g2.com/survey_responses/triumph-networks-review-11089029)

### [Logiwa](https://www.g2.com/products/logiwa-corp-logiwa/reviews)

A warehouse and inventory management software that scales with your business. Logiwa is a leader in cloud-native fulfillment technology, revolutionizing high-volume fulfillment for third-party logistics (3PLs), B2B and B2C fulfillment networks, and direct-to-consumer brands. Our flagship product, Logiwa IO, is an advanced Fulfillment Management System (FMS) designed to scale operations in the digital era. Logiwa elevates digital warehousing to new heights, ensuring dynamic and efficient fulfillment processes. Our commitment to AI-driven technology, combined with a focus on customer-centricity, equips businesses to adeptly navigate and excel in rapidly changing market landscapes. Discover the future of smart fulfillment and how you can fulfill brilliantly with Logiwa IO.

**Average Rating:** 4.2/5.0

**Total Reviews:** 37

#### How Do G2 Users Rate Logiwa?

- **Visibility:** 9.0/10 (Category avg: 8.5/10)
- **KPIs:** 7.1/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.7/10)
- **Transportation:** 7.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Logiwa?

- **Seller:** [Logiwa](https://www.g2.com/sellers/logiwa)
- **Company Website:** www.logiwa.com
- **Year Founded:** 2017
- **HQ Location:** Chicago, Illinois
- **Twitter:** @LogiwaWms  
1,563 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e0fe6700beb49659eae8e416fd4f4853d8dd6a66062f756f2bbc708d2188c69e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flogiwa%2F&secure%5Burl_type%5D=linkedin_company_website)  
124 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Logistics and Supply Chain, Warehousing
- **Company Size:** 81% Small, 16% Medium

#### What Do G2 Reviewers Say About Logiwa?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **exceptional customer support** from Logiwa, enhancing their overall experience with the software.
- Users find Logiwa to be very **easy to use** , making training and daily operations smooth and efficient.
- Users appreciate the **easy access** and intuitive design of Logiwa, facilitating quick training and efficient operations.
- Users commend the **smooth onboarding experience** with Logiwa, aided by excellent training and support from the team.
- Users find **setup ease** exceptional, benefiting from smooth onboarding and quick training for new staff with Logiwa.

#### What Are Recent G2 Reviews of Logiwa?

**["Best & Most Affordable WMS on the Market!"](https://www.g2.com/survey_responses/logiwa-review-9954723)**

**Rating:** 5.0/5.0 stars

_— Matthew F._

[Read full review](https://www.g2.com/survey_responses/logiwa-review-9954723)

**["Logiwa IO is an amazing WMS / OMS for 3PL companies"](https://www.g2.com/survey_responses/logiwa-review-10829960)**

**Rating:** 5.0/5.0 stars

_— Simon C._

[Read full review](https://www.g2.com/survey_responses/logiwa-review-10829960)

#### What Are G2 Users Discussing About Logiwa?

- [What is Logiwa WMS used for?](https://www.g2.com/discussions/what-is-logiwa-wms-used-for)

### [Shipsy](https://www.g2.com/products/shipsy-shipsy/reviews)

Shipsy enables businesses worldwide to build resilient, connected, agile, sustainable, and autonomous supply chain and logistics operations. Its smart logistics management platform empowers businesses to significantly reduce transportation costs, lower carbon footprint, enhance customer experiences, boost delivery productivity, and drive seamless cross-border freight movement. Shipsy's 350+ team is based out of India, Dubai, Riyadh, Africa, Netherlands, and Indonesia serving 230+ customers across the globe. Shipsy tracks 650,000+ containers per month, procures freight worth $150mn+ per month, and powers 60mn+ parcels per month. On a broader perspective, Shipsy has integrations with 64+ major shipping lines, 50+ third-party logistics companies, 300+ freight forwarders, 50+ customs agents, and a network of over 20,000 global shippers. In 2023, Shipsy expanded its portfolio by acquiring Stockone, a cloud-based warehouse management software (WMS). It enables brands and e-commerce companies to manage fulfillment operations at scale. With decades of experience designing, implementing, and running supply chains, Stockone has built a robust feature-rich platform and integrates seamlessly with other systems to easily fulfill orders.

**Average Rating:** 4.5/5.0

**Total Reviews:** 157

#### How Do G2 Users Rate Shipsy?

- **Visibility:** 9.3/10 (Category avg: 8.5/10)
- **KPIs:** 9.4/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.8/10 (Category avg: 8.7/10)
- **Transportation:** 9.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Shipsy?

- **Seller:** [Shipsy](https://www.g2.com/sellers/shipsy)
- **Year Founded:** 2015
- **HQ Location:** Gurgaon, Haryana
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dc7d5f53a4d696c7eb47d6d565d6cced8ad2c95ebdb5318dac03fbdb4657e9a1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9473746%2F&secure%5Burl_type%5D=linkedin_company_website)  
394 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Assistant Manager
- **Top Industries:** Logistics and Supply Chain, Retail
- **Company Size:** 51% Large, 31% Medium

#### What Do G2 Reviewers Say About Shipsy?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **real-time data visibility** and smart features of Shipsy, transforming their operational efficiency significantly.
- Users find the **real-time data visibility** of Shipsy's dashboard invaluable for effective planning and decision-making.
- Users commend the **attentive support** provided by Shipsy, highlighting its customer-centric approach as a key strength.
- Users value the **business growth** capabilities of Shipsy, enhancing decision-making with real-time data and insights.
- Users value the **real-time data visibility** of Shipsy, enhancing work efficiency and decision-making dramatically.

##### Cons

- Users face **delay issues** with Shipsy, noting challenges in meeting committed timelines for resolutions.
- Users highlight the need for improved **timelines** in Shipsy, as commitments to specific dates can be unreliable.
- Users feel that **delivery delays** can impact their experience, with timelines needing significant improvement from Shipsy.
- Users experience **long waiting times** for resolutions, impacting the reliability of Shipsy's timeline commitments.
- Users find that **scheduling issues** with Shipsy can lead to challenges in meeting specific timelines and commitments.

#### What Are Recent G2 Reviews of Shipsy?

**["Shipsy Makes Shipment Tracking and Delivery Times Easy"](https://www.g2.com/survey_responses/shipsy-review-12712173)**

**Rating:** 4.5/5.0 stars

_— ISHAN P._

[Read full review](https://www.g2.com/survey_responses/shipsy-review-12712173)

**["Real-Time Solutions and Insights, Needs Better Timelines"](https://www.g2.com/survey_responses/shipsy-review-8447721)**

**Rating:** 4.5/5.0 stars

_— SARBESWAR H._

[Read full review](https://www.g2.com/survey_responses/shipsy-review-8447721)

#### What Are G2 Users Discussing About Shipsy?

- [How do you use Shipsy?](https://www.g2.com/discussions/how-do-you-use-shipsy)
- [What is the use of Shipsy?](https://www.g2.com/discussions/what-is-the-use-of-shipsy) - 1 comment
- [Is Shipsy a startup?](https://www.g2.com/discussions/is-shipsy-a-startup)
- [What does Shipsy do?](https://www.g2.com/discussions/what-does-shipsy-do) - 1 comment

### [ShipMonk](https://www.g2.com/products/shipmonk/reviews)

ShipMonk is where cutting-edge technology meets world-class fulfillment, all guided by our 'merchant-first' core value. This allows us to enable high-volume, scaling DTC brands to stress less and grow more. Our robust operations, powered by our 2,300-strong team and proprietary technology, provide merchants with a unified view of their inventory, orders, and shipping across all sales channels. With strategically located fulfillment centers across the globe, dedicated 'mom & pop' support at a global scale, and refreshingly transparent pricing, it's no wonder we've earned a spot on the Inc. 5000 for seven years running. We're not just keeping up with the future of fulfillment—we're building it.

**Average Rating:** 3.8/5.0

**Total Reviews:** 42

#### How Do G2 Users Rate ShipMonk?

- **Visibility:** 7.3/10 (Category avg: 8.5/10)
- **KPIs:** 5.9/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.0/10 (Category avg: 8.7/10)
- **Transportation:** 6.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind ShipMonk?

- **Seller:** [ShipMonk](https://www.g2.com/sellers/shipmonk)
- **Year Founded:** 2014
- **HQ Location:** 201 NW 22nd Ave Suite 100, Fort Lauderdale, FL 33311
- **Twitter:** @TheShipMonk  
661 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=73e70af6c6c143f613f2ed2f7835e0db83a3e8e0f95acbda38ce21067481aa2d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10367397%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,296 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Consumer Goods
- **Company Size:** 86% Small, 10% Medium

#### What Do G2 Reviewers Say About ShipMonk?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of ShipMonk, enjoying its simple navigation and accessible information management.
- Users appreciate the **easy access** to information on ShipMonk, making order management effortless and efficient.
- Users appreciate the **easy setup** of ShipMonk, enjoying a smooth login experience and straightforward navigation.
- Users appreciate the **ease of use** of ShipMonk, finding information quickly and navigation simple and intuitive.
- Users appreciate the **navigation ease** of ShipMonk, finding the interface straightforward and information easily accessible.

#### What Are Recent G2 Reviews of ShipMonk?

**["Happiness Engineer - is KEY"](https://www.g2.com/survey_responses/shipmonk-review-9544264)**

**Rating:** 4.5/5.0 stars

_— Chelsea ._

[Read full review](https://www.g2.com/survey_responses/shipmonk-review-9544264)

**["Effortless Shipping Management with ShipMonk"](https://www.g2.com/survey_responses/shipmonk-review-12064322)**

**Rating:** 5.0/5.0 stars

_— Heather T._

[Read full review](https://www.g2.com/survey_responses/shipmonk-review-12064322)

### [Flowspace](https://www.g2.com/products/flowspace/reviews)

Flowspace is a fulfillment provider that combines technology and physical operations to help ecommerce brands scale and stay flexible. Rather than piecing together warehouses and software separately, Flowspace provides distributed fulfillment infrastructure, order management, and inventory optimization into a single platform. Brands use Flowspace to manage DTC, B2B retail, and marketplace orders from one place. The platform connects directly with major sales channels—Shopify, Amazon, Walmart, and others—and keeps inventory synced in real time across fulfillment locations. Orders are routed automatically based on cost, speed, and carrier performance, with built-in rate shopping to reduce shipping spend. Key capabilities include: Distributed fulfillment across nationwide warehouses, designed to reduce shipping zones and get orders to customers faster Order Management Software (OMS) with dynamic routing, automation rules, and real-time visibility into every order in the pipeline Warehouse Management Software (WMS) for picking, packing, putaway, replenishment, and inventory movement Omnichannel fulfillment for DTC, retail, and Amazon FBA—including retail compliance and prep services Inventory placement optimization using data-driven recommendations to cut transit times and storage costs Transparent, daily billing with itemized charges updated in real time—no surprise invoices at month end Flowspace is built for mid-market and scaling brands in ecommerce, across industries such as CPG, health and wellness, food and beverage, home goods, and sports and outdoor. Flowspace fulfillment is optimized for brands that need 2-day delivery coverage, multi-node inventory distribution, and a single operational layer across DTC and retail channels. The platform maintains a 99.5% order accuracy rate and 98% on-time shipping rate. Customers like Proper Wild have reduced cost per order by 28%, while Lion Pose scaled to 6x DTC revenue in three months using Flowspace's fulfillment infrastructure. Flowspace operates across the United States and fulfills to major metro areas in Canada.

**Average Rating:** 4.0/5.0

**Total Reviews:** 52

#### How Do G2 Users Rate Flowspace?

- **Visibility:** 8.2/10 (Category avg: 8.5/10)
- **KPIs:** 7.5/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.1/10 (Category avg: 8.7/10)
- **Transportation:** 7.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Flowspace?

- **Seller:** [Flowspace](https://www.g2.com/sellers/flowspace)
- **Company Website:** www.flow.space
- **Year Founded:** 2017
- **HQ Location:** Los Angeles, US
- **Twitter:** @get\_flowspace  
415 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f1b9ccdcf2e8a2b4e7b31553b48829571c0a9d10ba0a8da594fbf57fe7e53e28&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F12951656%2F&secure%5Burl_type%5D=linkedin_company_website)  
81 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Food & Beverages, Consumer Goods
- **Company Size:** 75% Small, 25% Medium

#### What Are Recent G2 Reviews of Flowspace?

**["Flowspace differentiators"](https://www.g2.com/survey_responses/flowspace-review-9620299)**

**Rating:** 5.0/5.0 stars

_— Todd S._

[Read full review](https://www.g2.com/survey_responses/flowspace-review-9620299)

**["Flowspace is the best in class Warehouse Management Solution"](https://www.g2.com/survey_responses/flowspace-review-9714744)**

**Rating:** 5.0/5.0 stars

_— Verified User in Retail_

[Read full review](https://www.g2.com/survey_responses/flowspace-review-9714744)

#### What Are G2 Users Discussing About Flowspace?

- [What is flow space?](https://www.g2.com/discussions/what-is-flow-space) - 1 comment
- [Where is Flowspace located?](https://www.g2.com/discussions/where-is-flowspace-located)
- [How many warehouses does Flowspace have?](https://www.g2.com/discussions/how-many-warehouses-does-flowspace-have) - 1 comment
- [What does Flowspace do?](https://www.g2.com/discussions/what-does-flowspace-do) - 1 comment

### [Extensiv 3pl Warehouse Manager](https://www.g2.com/products/extensiv-3pl-warehouse-manager/reviews)

Extensiv 3PL Warehouse Manager is the leader in cloud-based warehouse management system (WMS) solutions built to meet the unique needs of the 3PL warehousing community. Serving as the backbone of our customers' operations, our platform quickly transforms paper-based, error-prone businesses into service leaders who can focus on customer satisfaction, operate more efficiently, and grow faster. Offering a comprehensive warehouse management platform, we make it easy for 3PLs to manage inventory, automate routine tasks, and deliver complete visibility to their customers. As the proven industry leader for over a decade, Extensiv accurately manages billions of dollars in inventory and processes more than 1 million orders a week from any of our customers and their customers’ systems.

**Average Rating:** 4.0/5.0

**Total Reviews:** 40

#### How Do G2 Users Rate Extensiv 3pl Warehouse Manager?

- **Visibility:** 8.6/10 (Category avg: 8.5/10)
- **KPIs:** 5.0/10 (Category avg: 8.4/10)
- **Quality of Support:** 7.4/10 (Category avg: 8.7/10)
- **Transportation:** 6.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Extensiv 3pl Warehouse Manager?

- **Seller:** [Extensiv](https://www.g2.com/sellers/extensiv)
- **HQ Location:** El Segundo, CA
- **Twitter:** @goextensiv  
114 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3b2a460c01e08918cef74d6603bb5d2aa83fc84ff7676845e08180ab800e4098&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F81874952%2F&secure%5Burl_type%5D=linkedin_company_website)  
162 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Warehousing, Logistics and Supply Chain
- **Company Size:** 73% Small, 25% Medium

#### What Do G2 Reviewers Say About Extensiv 3pl Warehouse Manager?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** of Extensiv 3pl Warehouse Manager greatly beneficial for managing orders and inventory.
- Users value the **reliable customer support** of Extensiv 3pl Warehouse Manager, which enhances their business success significantly.
- Users appreciate the **easy access** to order management and real-time inventory tracking in the Extensiv 3pl Warehouse Manager.
- Users appreciate the **efficient order management** of Extensiv 3pl Warehouse Manager, enhancing their shipping and inventory processes.
- Users appreciate the **instructional clarity** of Extensiv 3pl Warehouse Manager, finding it easy to navigate and manage orders.

##### Cons

- Users note a **limitation in assigning customs values** for international orders, which can hinder accuracy and reliability.
- Users face **limited customization** in assigning customs values, which complicates international shipping effectively.
- Users find it problematic as they can't change **customs value assignments** , making international shipping challenging.
- Users express frustration over the **poor understanding** of customs value assignments, which complicates international order management.
- Users face **shipping issues** due to inability to change customs values, complicating international order processing.

#### What Are Recent G2 Reviews of Extensiv 3pl Warehouse Manager?

**["Well thought out software, excellent support and adding outstanding capabilities"](https://www.g2.com/survey_responses/extensiv-3pl-warehouse-manager-review-9681713)**

**Rating:** 5.0/5.0 stars

_— Michael J. R._

[Read full review](https://www.g2.com/survey_responses/extensiv-3pl-warehouse-manager-review-9681713)

**["Effortlessly Manages Our Warehouses with Essential Features"](https://www.g2.com/survey_responses/extensiv-3pl-warehouse-manager-review-12453758)**

**Rating:** 5.0/5.0 stars

_— Paul B._

[Read full review](https://www.g2.com/survey_responses/extensiv-3pl-warehouse-manager-review-12453758)

### [Banyan Technology](https://www.g2.com/products/banyan-technology/reviews)

Banyan Technology, headquartered in Cleveland, Ohio, is the leading provider of intelligent over-the-road (OTR) freight management software, delivering innovative solutions since 2001. With a strong commitment to technology and client collaboration, Banyan provides seamless, scalable solutions that enhance shipping efficiency for Shippers, 3PLs and supply chain partners. Our patented LIVE Connect® platform automates freight management, offering multi-mode rating and booking for Truckload (TL), Less-Than-Truckload (LTL), Final Mile and Parcel from a single interface. With real-time AI-powered insights, predictive pricing, business intelligence dashboards and automated freight bill auditing, LIVE Connect optimizes carrier selection, reduces costs and streamlines operations. Seamless TMS and API integrations ensure greater visibility and control over the entire shipping process. LIVE Connect provides the fastest, most comprehensive freight management solution in the industry, with 3x more carrier connections than any other provider. By eliminating manual shipping inefficiencies, improving decision-making through real-time data analytics and enhancing supply chain visibility with risk management tools, Banyan empowers businesses to operate smarter and drive measurable cost savings.

**Average Rating:** 4.7/5.0

**Total Reviews:** 37

#### How Do G2 Users Rate Banyan Technology?

- **Visibility:** 7.9/10 (Category avg: 8.5/10)
- **KPIs:** 5.8/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.7/10)
- **Transportation:** 8.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Banyan Technology?

- **Seller:** [Banyan Technology](https://www.g2.com/sellers/banyan-technology)
- **Company Website:** www.banyantechnology.com
- **Year Founded:** 2001
- **HQ Location:** Rocky River, Ohio, United States
- **Twitter:** @BanyanTech  
297 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b8b8084b48a1cbc2ca0b698ba59e3809c1d01a575760e78a530129071928e360&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbanyan-technology%2F&secure%5Burl_type%5D=linkedin_company_website)  
66 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Logistics and Supply Chain, Transportation/Trucking/Railroad
- **Company Size:** 58% Medium, 32% Small

#### What Do G2 Reviewers Say About Banyan Technology?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Banyan Technology, enjoying quick resolutions and intuitive navigation for efficient operations.
- Users highlight Banyan Technology’s **responsive support** and **intuitive platform** for efficient decision-making and tailored solutions.
- Users praise Banyan Technology for their **proactive and responsive customer support** , ensuring quick problem resolution and effective communication.
- Users appreciate Banyan Technology for its **intuitive and efficient TMS platform** , enhancing decision-making and responsiveness.
- Users value the **efficiency improvement** of Banyan Technology, appreciating its intuitive platform and responsive support team.

##### Cons

- Users find the current UI of Banyan Technology **outdated** , expressing dissatisfaction with the home page and font choices.
- Users experience **carrier issues** with Banyan Technology, facing difficulties with API integrations and setup challenges.
- Users report **dashboard issues** with inaccurate shipment data, leading to confusion and inefficiencies in operations.
- Users experience **data accuracy issues** with Banyan Technology, leading to incorrect shipment information on the dashboard.
- Users report **data inaccuracy** on the dashboard, which leads to incorrect shipment information being displayed.

#### What Are Recent G2 Reviews of Banyan Technology?

**["Easy to Use with Responsive, Urgent Customer Service"](https://www.g2.com/survey_responses/banyan-technology-review-12535857)**

**Rating:** 5.0/5.0 stars

_— Christopher B._

[Read full review](https://www.g2.com/survey_responses/banyan-technology-review-12535857)

**["Banyan: Seamless Setup, Outstanding Support, and Streamlined Freight Operations"](https://www.g2.com/survey_responses/banyan-technology-review-12815478)**

**Rating:** 5.0/5.0 stars

_— Verified User in Electrical/Electronic Manufacturing_

[Read full review](https://www.g2.com/survey_responses/banyan-technology-review-12815478)

### [Etail Solutions](https://www.g2.com/products/etail-solutions/reviews)

Etail Solutions helps brands, distributors, 3PLs, and retailers optimize ecommerce fulfillment across multiple sales channels, fulfillment locations, and existing software systems and platforms. Etail combines real-time inventory visibility, intelligent order routing, and deep integration capabilities to cut ecommerce fulfillment costs and scale profitably. In 2025, Etail introduced its latest innovation, The Distribution Network. Etail’s latest innovation turns regional distributors into D2C fulfillment hubs by connecting their inventory to brands’ ecommerce channels. Orders are automatically routed to the closest distributor, optimizing for speed, cost, and availability. Distributors unlock new revenue. Brands get fast, nationwide delivery with less overhead, using partners they already know and trust. Founded in 2010, Etail is designed to simplify complex ecommerce fulfillment challenges. The platform supports distributed inventory and order management, multi-vendor sourcing, cartonization, rate shopping, and native shipping – all powered by automation and real-time data. With flexible integrations, it adapts to even the most complex fulfillment setups. Etail is the operating system for modern ecommerce fulfillment – engineered for flexibility, built to handle complexity, and ready to scale with you. WHAT SETS US APART? Lower Costs: Automate routing for the most cost-effective delivery and reduce shipping expenses. Scalable Growth: Easily onboard vendors, manage catalogs, and scale profitably with drop shipping support. Flexible Integration: Connect with any system via EDI, APIs, or custom integrations—no replacement needed. Accurate Data: Sync inventory and pricing across channels and build custom reports effortlessly. READY TO SCALE SMARTER? Follow us for insights or visit our website to learn more.

**Average Rating:** 4.4/5.0

**Total Reviews:** 41

#### How Do G2 Users Rate Etail Solutions?

- **Visibility:** 8.7/10 (Category avg: 8.5/10)
- **KPIs:** 8.3/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.5/10 (Category avg: 8.7/10)
- **Transportation:** 7.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Etail Solutions?

- **Seller:** [Etail Solutions](https://www.g2.com/sellers/etail-solutions)
- **Company Website:** www.etailsolutions.com
- **Year Founded:** 2010
- **HQ Location:** Minneapolis, MN
- **Twitter:** @TeamEtail  
610 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8dfd9e57c8ab1304ddd0f2b30f253c100c49a92998a668e37b4c9a53fb65e7eb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fetail-solutions&secure%5Burl_type%5D=linkedin_company_website)  
19 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Consumer Goods, Retail
- **Company Size:** 46% Small, 44% Medium

#### What Do G2 Reviewers Say About Etail Solutions?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **attentive support** from Etail Solutions, enhancing collaboration through regular team calls.
- Users value the **effective communication** through regular calls with the team, enhancing collaborative support.
- Users value the **responsive customer support** from Etail Solutions, appreciating regular communication and assistance.
- Users find the **helpfulness** of Etail Solutions invaluable, benefiting from regular calls with the supportive team.
- Users appreciate the **quick response time** of Etail Solutions, receiving valuable support through regular team calls.

##### Cons

- Users express frustration with **delay issues** in ticket resolution, hindering progress on important initiatives from Etail.
- Users report **delivery delays** affecting ticket resolution, hindering important initiatives and progress with Etail Solutions.
- Users find the **time-consuming ticket resolution** process hinders progress on essential initiatives with Etail Solutions.
- Users find the **ticket resolution process overly time-consuming** , hindering progress on essential initiatives with Etail Solutions.
- Users express frustration over **time consumption** in ticket resolution, hindering progress on essential initiatives.

#### What Are Recent G2 Reviews of Etail Solutions?

**["I've been working with Etail Solutions platform for more than 4 years"](https://www.g2.com/survey_responses/etail-solutions-review-9214174)**

**Rating:** 5.0/5.0 stars

_— Karl G._

[Read full review](https://www.g2.com/survey_responses/etail-solutions-review-9214174)

**["Very Hands-On Support and Guidance"](https://www.g2.com/survey_responses/etail-solutions-review-9999724)**

**Rating:** 5.0/5.0 stars

_— Julie G._

[Read full review](https://www.g2.com/survey_responses/etail-solutions-review-9999724)

#### What Are G2 Users Discussing About Etail Solutions?

- [What is Etail used for?](https://www.g2.com/discussions/what-is-etail-used-for) - 1 comment

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 ![Daniel Rivera](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel Rivera")
DR

Researched and written by [Daniel Rivera](https://research.g2.com/insights/author/daniel-rivera)

Updated October 3, 2024

Third-party logistics (3PL) software manages outsourced supply chain activities such as transportation and warehousing. Companies that choose not to have their own warehouses and fleets of trucks can work with third parties that manage these activities for them. This type of software is used by 3PL providers to plan, schedule, and monitor supply chain operations on behalf of their customers. Customers should also have access to the system, which improves transparency in their supply chain.

While some vendors offer 3PL products specifically designed for outsourcing, other solutions can be used by 3PL providers and by any company that wants to manage supply chain operations internally. As part of a company's larger suite of supply chain management tools, 3PL software integrates with [transportation management software](https://www.g2.com/categories/transportation-management) and [warehouse management software](https://www.g2.com/categories/warehouse-management). Furthermore, third-party logistics software is used more and more by e-commerce companies and requires integration with [e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms).

To qualify for inclusion in the Third-Party Logistics (3PL) category, a product must:

- Manage contracts and service level agreements for SCM outsourcing
- Provide features for multi-warehouse and inventory management
- Deliver functionality for transportation management and shipping
- Track the costs (estimate and actual) of all outsourced supply chain activities
- Maintain a repository of providers of supply chain operations
- Allow customers to access information such as inventory availability
- Include metrics and KPIs that customers can use to track performance

Show More

* * *

## How Do You Choose the Right 3PL Software?

### What You Should Know About 3PL Software

### What is 3PL Software?

A typical supply chain consists of three independent businesses conducting three different steps to get a product all the way to a customer's doorstep. The first business is the designers and creators of the product. These are the companies that create the actual product that will be sold to consumers. Once this company creates their product, they generally need a second party logistics provider such as UPS or FedEx to deliver the product to the customer. Even though that second-party logistics provider can handle the shipping, there still needs to be that company that can hold all of those products and place them onto those shipping trucks. That’s where [third-party logistics providers](https://www.g2.com/categories/third-party-logistics) come into play.

A 3PL is the intermediary business that handles the distribution necessary to have products delivered to the customer’s doorstep. 3PL’s are essentially warehouses and distribution centers that house all a business’s products. They are usually in strategic locations where there are high shipping volumes, so they can quickly reach customers’ doorsteps. With all these moving parts in the supply chain between a business and the customer, there needs to be a medium for businesses to communicate with these 3PL’s. By the same token, there also needs to be a simple way for 3PL’s to handle all of the logistics that come with warehousing and fulfillment. This is where 3PL software comes into play.

3PL software is designed to streamline the process for both third-party logistics providers and the vendors that hire them. For the vendors, 3PL software can help them keep in communication with the 3PL’s they hire. For 3PL’s, 3PL software can help them with all the logistics necessary with warehousing, distribution, and customer communication. Since 3PL software offers a wide range of functions, we will highlight all of the ways warehouses, distribution centers, and 3PL’s can take advantage of the software.

Key Benefits of 3PL Software

- Improve transparency and communication between third-party logistics providers and vendors
- Improve warehouse management, distribution, and order management for 3PLs 
- Cost and time savings for both 3PL’s and vendors

### Why Use 3PL Software?

3PL software has a variety of different benefits for carriers, shippers, distributors, and retailers. First and foremost, it drastically improves the communication between third-party logistics providers and the businesses that outsource their supply chain. This allows businesses that outsource their distribution to have more visibility into how their supply chain is performing. Secondly, 3PL software can greatly improve daily operations for third-party logistics providers. 3PL software contains features that aid in the process of warehousing, order management, and distribution. Lastly, it can aid third-party logistics providers with communicating with shipment companies. 3PL software provides features that allow those 3PLs to choose the best carriers, and rates for shipping. Additionally, 3PL software provides features that allow 3PLs to communicate and update about shipment arrival times.

**Improved client relations —** Most third-party logistics providers work with multiple clients. With all of these clients, third-party logistics providers usually have to manage lots of data, invoicing, and logistics. 3PL software helps these companies keep all this data in one centralized location. 3PL software can help them store customer rates and automatically bill for warehouse services and storage.

**Customization —** Most 3PL’s handle the distribution for a variety of clients who all have different work orders and different billing cycles. With 3PL software, 3PL’s can customize handheld fields and behavior for each specific work order. This allows the third-party logistics providers to cater their work to a variety of clients.

### Who Uses 3PL Software?

**Public warehouses —** For warehouse managers that work for a third-party logistics provider or even for the company that designs the product themselves, 3PL software can be a great tool to manage inventory. 3PL software has specific functions designed to track items within a warehouse, automate orders with shopping cart integrations, and automate customer notifications of important inventory activity.

**Distributors —** Distribution centers differ from warehouses in that they generally hold products for shorter periods of time. Distribution centers are specially designed to quickly transfer products from the distribution center to the customer. As a result, distributors generally move at a faster pace than warehouses and are expected to communicate with customers. 3PL software can help distribution centers with the rapid turnaround of goods by having barcode scanners track items and a customer portal with inventory, billing, and reporting information.

### Kinds of 3PL software

**Asset-based 3PLs—** Asset-based 3PLs own some or all parts of the supply chain. This can include trucks, warehouses, and distribution centers. Asset-based 3PLs require a wider suite of features in their 3PL software since they also handle shipping, fleet management, and warehouse management. Asset-based 3PLs might be better suited choosing a 3PL that caters to warehouse, inventory management, and shipping needs.

**Non-asset based 3PLs —** Non-asset-based 3PLs don’t own physical assets involved in the supply chain. Rather they are simply meant to act as a third-party that provides a network of partners to help companies move products. They require a software less involved with warehouse management and more focused on booking freight and communicating with their network of shippers and carriers.

### 3PL Software Features

**Warehouse management —** One of the main features of 3PL software is warehouse management. This allows businesses that work with 3PL providers to know exactly where their client’s shipments are at all times. They can even look at inventory levels in real time of the third-party logistics provider to indicate to potential customers that a product is out of order. For 3PLs, warehouse management features allow them to track warehouse performance and evaluate inbound value added services by client.

**Documentation —** Documentation features allow businesses to store all file types in inventory records to accurately document inventory, freight, warehouse, and distribution needs.

**Billing —** Billing features allow third party logistics providers to capture and bill for every service the operation provides. This feature also automatically posts invoices to the customer’s ledger and automatically bills businesses based on the respective contract.

**Customized workflows —** 3PLs work with a variety of different clients. Some of these clients might design products that have barcodes or RFID tags attached to them, making it easier for 3PLs to identify when it reaches the distribution center. On the other hand, some clients may not have any tracking technology. This would require extra steps in the supply chain. With 3PL software, 3PLs can customize workflows based on different clients. This allows staff to complete work at a faster pace following the workflow that is laid out for them in the software.

**Analytics —** Many 3PLs measure the results of their operations through manual writing and hard copies. This is a tedious process that makes it difficult for 3PLs to evaluate how they are actually performing. 3PL software makes it easier for 3PLs to receive immediate insights into how they’re performing by providing a standard set of visual reports and metrics.

**Fleet and transportation management —** For asset-based 3PLs, fleet management and transportation management are a necessity. 3PL software offers features that allow 3PLs to conduct dispatching and load planning as well as order management, rating, and billing.

**Shipping —** Shipping features provide distributors and 3PLs with a simple way to select carriers who ship the product to the final destination. This feature can help users maximize costs by providing a list of carriers that offer the best rates.

### Trends Related to 3PL Software

**Mobile solutions —** Supply chain operations are an incredibly mobile job. Gone are the days where a supply chain manager would have to take notes and update the software back to the desktop. Nowadays, more 3PL solutions have mobile versions where users can update the status of supply chain activities on the go. This makes the process more efficient and users can update status in real time.

**AI tracking —** Many logistics providers are now attaching both IOT sensors and RFID tracking to their shipments. When the shipment reaches its destination it is accounted for in the 3PL software automatically. Additionally, AI can perform some supply chain analytics automatically and use machine learning to anticipate demand and suggest preventive equipment maintenance.

### Potential Issues with 3PL Software

**Rules and regulations —** This is not so much an issue with the software as it is with 3PLs in general, but it is still something to keep in mind. A business with a global supply chain that is outsourcing their distribution needs to keep in mind that there are different shipping rules and regulations for different countries and regions. Some 3PL software do not indicate the rules and regulations for each country, so it is something to be mindful of before incurring any penalties or fees for not following regulations.

### Software and Services Related to 3PL Software

[**Warehouse management software**](https://www.g2.com/categories/warehouse-management) **—** 3PL software that does not have robust warehouse management features can be greatly enhanced by integrating with warehouse management software. Warehouse management software aids 3PLs by managing daily warehouse operations. This tool provides companies with inventory, shipping, storing, and sorting solutions.

[**E-commerce platforms**](https://www.g2.com/categories/e-commerce-platforms) **—** Third-party logistics providers are used more by e-commerce companies. This generally occurs when the e-commerce company becomes so large that they can’t handle all of their shipments themselves. It can be helpful for many e-commerce companies to integrate their e-commerce platforms with their 3PL software. By integrating these two softwares, the third-party logistics provider can distribute the products more quickly.