Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Delightful user experience"
5/5
What do you like best about Alkami?

Excellent mobile experience, flexibility, integration options with our core Review collected by and hosted on G2.com.

What do you dislike about Alkami?

Project implementation time, project management tool (workfront) Review collected by and hosted on G2.com.

Verified User in Financial Services
IF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Open to innovation"
4/5
What do you like best about Alkami?

Open to integrations/partnerships with other vendors to offer new services Review collected by and hosted on G2.com.

What do you dislike about Alkami?

Some limitations based on core connections Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Director of Electronic Services"
4/5
What do you like best about Alkami?

The user experience and multiple integrations. Review collected by and hosted on G2.com.

What do you dislike about Alkami?

The implementation process has been bumpy. Review collected by and hosted on G2.com.

Verified User in Banking
EB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Good Digital Banking platform"
3/5
What do you like best about Alkami?

Progressive features and partnerships and the Corporate Culture Review collected by and hosted on G2.com.

What do you dislike about Alkami?

The Support and Stability could be better Review collected by and hosted on G2.com.

Verified User in Banking
EB
Verified User in Banking
Mid-Market (51-1000 emp.)
"We found Alkami’s value proposition appealing."
5/5
What do you like best about Alkami?

Complete documentation and training. Knowledgeable team and complete product. Review collected by and hosted on G2.com.

What do you dislike about Alkami?

Implementation is a big lift, we would love more velocity. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Fluter"
4/5
What do you like best about Alkami?

Good Presentation about Flutter code bas Review collected by and hosted on G2.com.

What do you dislike about Alkami?

More time required for Q/A after the session Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"easy and user friendly"
4.5/5
What do you like best about Alkami?

it's been very customizable for our members and staff Review collected by and hosted on G2.com.

What do you dislike about Alkami?

inability to move users from consumer to business Review collected by and hosted on G2.com.

Verified User in Banking
EB
Verified User in Banking
Mid-Market (51-1000 emp.)
"optimistic"
3.5/5
What do you like best about Alkami?

integrations and options for features and connections Review collected by and hosted on G2.com.

What do you dislike about Alkami?

communication teams and implementation not organized Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Worst banking experience "
0/5
What do you like best about Alkami?

The layout on the platform that we use to create our website is clean. The back end Admin Alkami worked frequently enough to where we almost never personally had problems with it. Review collected by and hosted on G2.com.

What do you dislike about Alkami?

The system is constantly shutting down, locking members out of their accounts, authentication properties are broken as well. We used Alkami’s premade banking platform in order to start rolling out a new user friendly experience to our members in 2015. It was anything but that, the site was down or could not connect to the server at least twice a week. The 2 step verification that was supposed to make logging in safer actually did not allow most people to log in so we would need to reset their password in order to log them in. It never remembered home devices that members would ask the website to save causing a terrible authentication error that could only be bypassed by asking members to reset their password. There’s certain AEC codes that cause memebers to have to disconnect from their WiFi and connect to their cellular data just to get into their accounts which is hugely inconvenient. Also some members banking accounts would just disappear from their online platform without any notice and we had to try to figure out how to get them back on there. Review collected by and hosted on G2.com.