DK
David K.
IT System manager
Mid-Market (51-1000 emp.)
"Lots of Technology"
3.5/5
What do you like best about Alkami?

I like how alkami powers integrations with third party providers it lets us stay on the leading edge with vendors and not worry about being locked out of newer tech. Review collected by and hosted on G2.com.

What do you dislike about Alkami?

Alkami infrastructure and realiability is the worst part of the platform, we are down more than a acceptable amount and needs to be improved to keep business flowing. Review collected by and hosted on G2.com.

JD
Josh D.
VP, Digital Experience
Mid-Market (51-1000 emp.)
"Alkami"
5/5
What do you like best about Alkami?

The modern design and excellent user experience Review collected by and hosted on G2.com.

What do you dislike about Alkami?

We are still in the implementation phase so no major concerns at this point. The conversion process is a little bumpy, but the benefits we will realize after we are live will be well worth it. Review collected by and hosted on G2.com.

Velena C.
VC
Velena C.
Retail Team Lead
Mid-Market (51-1000 emp.)
"Capable, Effective, and Growing"
4.5/5
What do you like best about Alkami?

The partnerships with outside vendors who have a stable and ready-to-go product helps to minimize the integration times. Review collected by and hosted on G2.com.

What do you dislike about Alkami?

It can be a bit slow to build on the foundational features like reports, but it is on the roadmap and looks to be improving. Review collected by and hosted on G2.com.

Michelle T.
MT
Michelle T.
Digital Services and Payments Manager
Mid-Market (51-1000 emp.)
"We have been extremely pleased with our partnership"
5/5
What do you like best about Alkami?

We are most pleased with the ease of use for our membership. Review collected by and hosted on G2.com.

What do you dislike about Alkami?

the challenge we have faced is the length of time it takes for our support issues to be resolved. Review collected by and hosted on G2.com.

Nichole S.
NS
Nichole S.
Deposit Operations Manager
Mid-Market (51-1000 emp.)
"Up to date and always changing"
4.5/5
What do you like best about Alkami?

That Alkami stays up to date with the ever chanigng FI space. Review collected by and hosted on G2.com.

What do you dislike about Alkami?

The speed/priority of bug fixes. When a support ticket gets moved to Delivery and then back each time restarting like it is a new issue. Review collected by and hosted on G2.com.

DP
Daniel P.
Delivery Channels Analyst
Mid-Market (51-1000 emp.)
"Alkami Review - Great with it own programs"
4/5
What do you like best about Alkami?

The platform is clean and easy to use, they are constantly integrating with great vendors Review collected by and hosted on G2.com.

What do you dislike about Alkami?

Want better data and customization options for things like dashboard, dont know where people are clicking on things. The staging site makes testing hard. Review collected by and hosted on G2.com.

JH
Jodi H.
eBranch Member Services & Solutions Manager
Mid-Market (51-1000 emp.)
"Alkami Solutions"
5/5
What do you like best about Alkami?

Alkami is a leader in the online banking sector and is always on the cutting edge of our business needs. Review collected by and hosted on G2.com.

What do you dislike about Alkami?

At times, projects can have a longer timeline than desired. Review collected by and hosted on G2.com.

KM
Kassandra M.
Director, Digital Experience
Mid-Market (51-1000 emp.)
"Innovative vendor in Credit Union space"
4.5/5
What do you like best about Alkami?

The clean design and frequent enhancements. Review collected by and hosted on G2.com.

What do you dislike about Alkami?

The lag in the staging environment and issues pulling reports in FLUX (even standard reports will have issues loading) Review collected by and hosted on G2.com.

RF
Russ F.
IT Development Manager
Mid-Market (51-1000 emp.)
"Very helpful and like the improvement."
4.5/5
What do you like best about Alkami?

Its reliable and easy to use looking forward to the new version Review collected by and hosted on G2.com.

What do you dislike about Alkami?

SDK documentation is kind of lacking and could be more organized. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Very easy product to use and has great features."
5/5
What do you like best about Alkami?

How easy it is to Navigate through the admin portal and set up the products for our members. Review collected by and hosted on G2.com.

What do you dislike about Alkami?

There isn't much I dislike. Customer service sometimes is slow but other than that it's a straight forward product. Review collected by and hosted on G2.com.