--- title: Alibaba Elastic Compute Service Reviews meta_title: 'Alibaba Elastic Compute Service Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 60 reviews by the users' company size, role or industry to find out how Alibaba Elastic Compute Service works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 60 scale: '5' date_modified: '2026-08-09' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # Alibaba Elastic Compute Service Reviews **Vendor:** Alibaba **Category:** [Infrastructure as a Service (IaaS) Software](https://www.g2.com/categories/infrastructure-as-a-service-iaas) **Average Rating:** 4.3/5.0 **Total Reviews:** 60 ## About Alibaba Elastic Compute Service Alibaba Cloud Elastic Compute Service (ECS) provides fast memory and the latest Intel CPUs to help you to power your cloud applications and achieve faster results with low latency. All ECS instances come with Anti-DDoS protection to safeguard your data and applications from DDoS and Trojan attacks. ## Alibaba Elastic Compute Service Pros & Cons **What users like:** - Users value the **scalable cloud storage** of Alibaba Elastic Compute Service, enabling seamless support for their applications. (6 reviews) - Users commend the **seamless scalability** of Alibaba Elastic Compute Service, effortlessly adapting to changing demand and workloads. (5 reviews) - Users appreciate the **advanced computing features** of Alibaba Elastic Compute Service, enhancing performance and scalability significantly. (4 reviews) - Users appreciate the **robust security measures** of Alibaba Elastic Compute Service, ensuring their data remains well-protected. (4 reviews) - Users value the **powerful and scalable computing solutions** of Alibaba Elastic Compute Service for diverse business needs. (3 reviews) - Cost Efficiency (3 reviews) - Ease of Use (3 reviews) - Flexibility (3 reviews) - Reliability (3 reviews) - Performance Speed (2 reviews) **What users dislike:** - Users often face **poor customer support** , citing delays and inconsistencies that hinder their experience with Alibaba Elastic Compute Service. (4 reviews) - Users express concerns about **security issues** regarding data privacy and connectivity, impacting their overall satisfaction with Alibaba ECS. (4 reviews) - Users note the **complexity** of Alibaba Elastic Compute Service, causing challenges for newcomers in navigating its features. (3 reviews) - Users face a **difficult learning curve** with Alibaba Elastic Compute Service due to its complexity and language barriers. (2 reviews) - Users note the **difficult navigation** for newcomers to Alibaba Elastic Compute Service, impacting their overall experience. (2 reviews) - Learning Difficulty (2 reviews) - Poor Documentation (2 reviews) - Poor Interface Design (2 reviews) - Slow Performance (2 reviews) - Billing Issues (1 reviews) ## Alibaba Elastic Compute Service Reviews ### 1. Alibaba review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2020 **What do you like best about Alibaba Elastic Compute Service?** Prices API are copied from AWP and GCP, so no changes in scripts **What do you dislike about Alibaba Elastic Compute Service?** Alicloud are fewer Points of Presence in EMEA. There are not an "education" of market and Developers as others, then customers are not comfortable with Alicloud. **Recommendations to others considering Alibaba Elastic Compute Service:** It is a good vendor for mature cloud enterprises **What problems is Alibaba Elastic Compute Service solving and how is that benefiting you?** Service is great, level of SLA right. Alicloud can compite with AWS or Azure ### 2. Alibaba Elastic compute service experience. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2020 **What do you like best about Alibaba Elastic Compute Service?** its helps to create servers instantly, and it is user friendly. **What do you dislike about Alibaba Elastic Compute Service?** Initially the communication with public ip was sluggish. **What problems is Alibaba Elastic Compute Service solving and how is that benefiting you?** we were using alibaba elastic compute service to integrate with our product. ### 3. Low Prices, easy setup **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2018 **What do you like best about Alibaba Elastic Compute Service?** The pricing to get started with the service is the most attractive thing. Anytime you can cut costs **What do you dislike about Alibaba Elastic Compute Service?** The price changes after you have to renew. The marketing site made it seem like the permanent price. **Recommendations to others considering Alibaba Elastic Compute Service:** A lot of data centers in some markets. Depending on your application the cost might not make it worth it. **What problems is Alibaba Elastic Compute Service solving and how is that benefiting you?** We were looking for a hosting provider and low cost file storage. ## Alibaba Elastic Compute Service Discussions - [Is there any threshold value for deploying an ECS instance in a Subnet, Virtual Network etc,?](https://www.g2.com/discussions/27951-is-there-any-threshold-value-for-deploying-an-ecs-instance-in-a-subnet-virtual-network-etc) - 1 comment, 2 upvotes - [View Alibaba Elastic Compute Service pricing details and edition comparison](https://www.g2.com/products/alibaba-elastic-compute-service/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+04%3A28%3A05+-0500&secure%5Bsession_id%5D=ef356ce9-8293-46d6-be16-3a696a0cf293&secure%5Btoken%5D=5d9dafddd267abd7687d45e97ba82ebd3048b3fa1c37a75f46359a093111f584&format=llm_user) ## Alibaba Elastic Compute Service Features **Customization** - Custom VMs - Console Configuration - Operating Systems **Infrastructure Provision** - Public Cloud - Private Cloud - Hybrid Cloud - Bare Metal - High-Performance Computing (HPC) - Virtual Machines (VMs) - Edge Computing - Virtual Networks - Cloud Computing **Infrastructure** - Network Management - Virtual Machines - Security - Maintenance - Scalability **Management** - Pay by Usage - Usage Tracking - Performance Tracking - Activity Tracking **Management** - Cloud Migration - Storage Management - Analytics - Database Management - Logging **Functionality** - Resource Auto-Scaling **Additional Functionality** - Version Control - Database Support - Real-Time Monitoring - Monitoring - Activity Dashboard - SSL Security - Configurable Workflow - Performance Metrics - Performance Management - Server Monitoring - Data Security - Reporting/Analytics - API - Compliance Management - Access Controls/Permissions - Authentication - Real-Time Analytics - Audit Management - Single Sign On - Generative AI - Third-Party Integrations - Alerts/Escalation - Data Storage Management - AI Copilot - Resource Management - Activity Management - Scheduling - Load Balancing - Backup and Recovery - User Management - Role-Based Permissions - Secure Login - Reporting & Statistics - Network Monitoring - Service Level Agreement (SLA) Management - Task Scheduling - Application Management - Resource Allocation & Planning - Real-Time Notifications - Data Migration - Configuration Management - Log Access - Data Visualization - Real-Time Data - Audit Trail - Secure Data Storage - Data Capture and Transfer - Workflow Management - Performance Monitoring - Search/Filter ## Top Alibaba Elastic Compute Service Alternatives - [Amazon EC2](https://www.g2.com/products/amazon-ec2/reviews) - 4.6/5.0 (1,144 reviews) - [Azure Virtual Machines](https://www.g2.com/products/azure-virtual-machines/reviews) - 4.4/5.0 (377 reviews) - [Google Compute Engine](https://www.g2.com/products/google-compute-engine/reviews) - 4.5/5.0 (876 reviews)