Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Very easy & robust searching solution"
5/5
What do you like best about Algolia?

As a user of Algolia for our company's e-commerce website, there are several aspects I really appreciate. First and foremost, the quick and accurate search results significantly enhance the user experience for our customers. The speed at which search queries are processed and the precision of the results make it an invaluable tool for our business.

Additionally, the search endpoint provided by Algolia is straightforward and easy to implement. This simplicity has made it much easier for our development team to integrate and maintain the search functionality on our site without any major hurdles.

Furthermore, the reliability of Algolia has been outstanding. Since we started using it, we haven't experienced any significant issues or downtime, which is crucial for the consistent operation of our e-commerce platform. Review collected by and hosted on G2.com.

What do you dislike about Algolia?

While my overall experience with Algolia has been very positive, I am anticipating one upcoming feature. Currently, syncing our products between our MySQL database and Algolia via the API can be quite time-consuming and complex. Algolia's "MySQL connector" feature, which is still in beta, looks promissing to simplify this process significantly. While it's not yet officially supported, I'm looking forward to its official release. The anticipation for this feature to become official is my only minor concern. Review collected by and hosted on G2.com.

Lucas H.
LH
Lucas H.
Project Manager
Small-Business (50 or fewer emp.)
"Enterprise search available for small sites--but not plug and play"
3/5
What do you like best about Algolia?

Algolia delivers fast, quality results and the WordPress plugin, offered by a third-party developer on wordpress.org, makes it possible to install this on any WordPress site with relative ease. The Algolia team provides support as well, though of course they won't build your search experience for you without an additional support plan. Review collected by and hosted on G2.com.

What do you dislike about Algolia?

I am unable to tweak much about the search experience without hiring a developer. Even the developers we have hired were unable to configure Algolia to take advantage of the site's custom fields and weighting preferences. Review collected by and hosted on G2.com.

Adriana M.
AM
Adriana M.
Buyer
Mid-Market (51-1000 emp.)
"Seamless Easy Experience"
4/5
What do you like best about Algolia?

Easy seamless experience and user friendly navigation of the platform. I like how easy it is to look at the necessary information all in one place. Customer supoort is always there to helo with an issues that arise. Review collected by and hosted on G2.com.

What do you dislike about Algolia?

At times the site does have issues that take a while to resolve and I am unable to continue with my work. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Delivery of services for our site was not smooth."
2.5/5
What do you like best about Algolia?

Agolia has a very helpful support team that was able to provide us with answers and reasons why certain things may not have lived up to our expectations. They also were able to work closely with our tech team for smoother implementation. Review collected by and hosted on G2.com.

What do you dislike about Algolia?

I did not find the site that easy to navigate and it was difficult to find new categories that we created in Magento. We also had a plethora of bugs on our site that Algolia was supposed to fix but the timeframe of fixing it was longer than expected. I also need to use Algolia for link redirects but whenever i would follow the instructions on doing so, it never worked on site. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Easy to implement, maintain and integrate"
5/5
What do you like best about Algolia?

The User Interface is very simple and intuitive, which makes the integration process very smooth. The concepts being used are also easy to understand, very quicly you can push data and start to play and implement integration with any kind of front end or backend technologies. Review collected by and hosted on G2.com.

What do you dislike about Algolia?

I think one area of improvement could be the Search API Logs, the User interface for this screen is not really easy to use or to find things, maybe better search capabilities could be very helpful to debug issues and find things faster. Review collected by and hosted on G2.com.

Corrine S.
CS
Corrine S.
Assistant Buyer - Women’s Dresses
Mid-Market (51-1000 emp.)
"Easy to use"
5/5
What do you like best about Algolia?

I like the ease of use and ability to visually change as many categories and products as you'd like. Review collected by and hosted on G2.com.

What do you dislike about Algolia?

Sometimes, there are glitches that make filtering products difficult, but usually Algolia tech are quick to fix any bugs. Review collected by and hosted on G2.com.

AQ
Alistair Q.
Head of Web Development
Enterprise (> 1000 emp.)
"A reliable, scalable, innovative site-search solution"
5/5
What do you like best about Algolia?

Speed of data is everything in web and Algolia provide results back in milliseconds! Despite having nearly 2 million records, Algolia allows users to search results quickly and return the most relevant results accurately. Using DSN's (A Search CDN), we are able to provide these speeds globally. My developers were able to develop a solution that intergrated into our current framework within two weeks thanks to the great documentation and JS library. Review collected by and hosted on G2.com.

What do you dislike about Algolia?

So far I have yet to find a downside of Algolia! Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Ease of Use, Ease of Implementation, Customer Support"
4/5
What do you like best about Algolia?

Ease of Use, Ease of Implementation, Customer Support Review collected by and hosted on G2.com.

What do you dislike about Algolia?

Limited synonyms, number of features, limited rule for keywords Review collected by and hosted on G2.com.

AD
Abbey D.
SEO Strategist
Enterprise (> 1000 emp.)
"A Lot of Capabilities But Complicated Setup"
2/5
What do you like best about Algolia?

It has a lot a great reporting features, but the roll up of data can be double counted for each index making the totals inflated. Review collected by and hosted on G2.com.

What do you dislike about Algolia?

It is complicated and time-consuming to set up. While it seems to have a lot of capabilities, they are not out of the box. Review collected by and hosted on G2.com.

Andrew D.
AD
Andrew D.
Small-Business (50 or fewer emp.)
"Makes search so easy and fast!"
4.5/5
What do you like best about Algolia?

Setting up and integrating algolia is a breeze compared to elasticsearch. The documentation is really well written and overall the developer experience is good. As for search, it does exactly what it advertises which is fast search. They now have AI which i have yet to use but I am glad that they are keeping up with new tech. I have only dealt with customer support once and they were pretty responsive. Review collected by and hosted on G2.com.

What do you dislike about Algolia?

The biggest downside to algolia is the cost. I've seen companies become so dependent on algolia and as traffic grows it becomes very expensive. At my prior job we had to offload less used search back to our database to offset this. Another downside is reindexing can be slow at times but that is a bottleneck that everyone is going to face when scaling. Review collected by and hosted on G2.com.