Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Time is money, and if you are a doing business with web you need the best service."
5/5
What do you like best about Algolia?

Faceting with Algolia is a joy to use, simply to set up and time to market is excellent. And the docs have plenty of examples. This is what I like of long term Saas like Algolia. They keep their simplicity of use over time. Review collected by and hosted on G2.com.

What do you dislike about Algolia?

More examples about implementing static site search Review collected by and hosted on G2.com.

Response from Olivier Gorans of Algolia

Thank you for the positive feedback! Great to hear that Algolia’s simplicity, speed, and faceting continue to deliver value. We also appreciate the feedback on adding more examples for static site search!

Abhijeet K.
AK
Abhijeet K.
Digital Marketing Team
Mid-Market (51-1000 emp.)
"Lightning-Fast Search and Smart Autocorrect for Our Website"
4.5/5
What do you like best about Algolia?

Algolia works like a search engine for our website and this tool help our customers to search for the products and services that they are looking for in our website. This platform also auto correct all the spelling errors when our customers search for new products and show the results within seconds. Review collected by and hosted on G2.com.

What do you dislike about Algolia?

The overalls cost of maintaining algolia is not fixed as whenever the traffic of our website increases the cost of managing algolia also increases so this is a platform which has was unfixed expenses every month and it is not sustainable in long-term for any business. Review collected by and hosted on G2.com.

Response from Olivier Gorans of Algolia

Hi Abhijeet,

Thank you for the review!

We're glad Algolia’s speed, relevance, and typo tolerance is helping your customers find what they need more easily.

We understand the concern about costs increasing with traffic. Predictable pricing is important and your feedback helps us understand how we could support teams as they scale.

Thanks again for sharing your experience!

Verified User in Insurance
UI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Fastest solution to market for the easiest to use elasticsearch as a service."
3.5/5
What do you like best about Algolia?

Updated UI makes it even easier to use and navigate for the business. Review collected by and hosted on G2.com.

What do you dislike about Algolia?

They could improve the ability for Developers to maintain the dictionaries via AI automation. Review collected by and hosted on G2.com.

Response from Olivier Gorans of Algolia

Thank you for the feedback!

Great to hear the updated UI is making things easier for your team. We also appreciate the suggestion around AI automation for managing dictionaries.

Sai Mohan K.
SK
Sai Mohan K.
Senior Technical Support
Retail
Mid-Market (51-1000 emp.)
"Blazing Fast Search and Easy Setup with Excellent Support"
4/5
What do you like best about Algolia?

The search functionality is fast; after our recent switch from Fredhopper to Algolia, both the site’s response time and the speed of search results have noticeably improved. The certifications offered are useful, and I found installation and usage to be straightforward. Additionally, the support team responds quickly, which has been very helpful. Review collected by and hosted on G2.com.

What do you dislike about Algolia?

Pricing is a concern, as the cost for the features provided is higher than what other competitors offer. Additionally, we often experience periods of downtime, which leads to disruptions in our workflow. Review collected by and hosted on G2.com.

Response from Olivier Gorans of Algolia

Hi Sai Mohan,

Thank you for the review.

We’re glad to hear that Algolia’s speed, relevance, and ease of setup have improved your search experience, and that our support and certifications have been helpful.

Regarding uptime, reliability is something we take very seriously at Algolia. We’re sorry to hear about your experience, and if you’re open to sharing more details about the specific project you were working on, we’d be happy to connect you with the relevant team for deeper insights. For transparency, you can also track real-time and historical updates on our status page: https://status.algolia.com/.

On pricing, our goal is to ensure it remains transparent and well aligned with your specific use case. Your account team is always available to discuss your setup, usage, and options in more detail to make sure you’re getting the best value.

Thanks again for taking the time to share your experience. Your feedback helps us continue to improve!

Best,

Olivier

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Very Easy to Use with a Quick User Ramp-Up"
4.5/5
What do you like best about Algolia?

Very easy to use. Quick ramp up for users as well. Review collected by and hosted on G2.com.

What do you dislike about Algolia?

Certain needs for our usecase required customization Review collected by and hosted on G2.com.

Response from Olivier Gorans of Algolia

Hi, thank you for your review!

We're glad to hear Algolia has been easy to use and helped your users quickly find the content they need across your properties.

We appreciate your feedback on customization for your use case and we are constantly working on making our platform more flexible while keeping it simple for when you're getting started.

Mike T.
MT
Mike T.
Head of Digital
Enterprise (> 1000 emp.)
"Powerful, Fast Enterprise Search—But Complex and Support Could Improve"
3/5
What do you like best about Algolia?

Highly configurable and powerful enterprise search solution.

Very accurate and fast result - highly performant Review collected by and hosted on G2.com.

What do you dislike about Algolia?

Complex solution that requires extensive configuration

Documentation is good but disappointing lack of customer and technical support unless expensive support packages are taken Review collected by and hosted on G2.com.

Meet J.
MJ
Meet J.
full stack development
Small-Business (50 or fewer emp.)
"fast and reliable search solution for our product"
5/5
What do you like best about Algolia?

algolia is very easy to implement- the documentation is clear , and we were able to getour first serach prototype working in a couple of hours. the speed in impressive; results show up almost instantly even with large datasets. i and like the dashboard, where you can adjust ranking rules, synonyms, and filters without touching code. we use it regularly to tweak our search experience, and the ability to do that quickly saves our dev team a lot of time Review collected by and hosted on G2.com.

What do you dislike about Algolia?

the learning curve for some of the advanced features can be a bit steep, especially when setting up complex filters or custom ranking , while the core search is easy , fine-tuning relevance sometimes requires trail and error. i have also noticed that real-time data syncing isn't always straightforward - you may need extra setup to make sure updates show up instantly in search results Review collected by and hosted on G2.com.

Response from Olivier Gorans of Algolia

Hi Meet, thank you for sharing your positive experience! We're thrilled to hear that Algolia’s ease of implementation and dashboard tools are helping your team deliver a fast and flexible search experience.

We appreciate your feedback on the learning curve for advanced features and real-time syncing. We’re continuously improving our tutorials and learning resources to make setup and fine-tuning even smoother. Thanks again for your trust and for being part of the Algolia community!

AP
Akriti P.
Marketing Team
Mid-Market (51-1000 emp.)
"Algolia integrates with our website for giving quick search results to our customers"
4.5/5
What do you like best about Algolia?

Algolia is a unique platform that helps our customers in searching for different types of products and services in our web application and website. The software enables them to get quick result and let them find what they are looking for. It is like a search engine for different websites in which multiple products can be listed and ranked along with filters and their relevance provided by the developers. Review collected by and hosted on G2.com.

What do you dislike about Algolia?

The person who need to use this website need to have a complete and professional knowledge of coding as its user interface is also not that simple and it needs a proper web developer to do major changes on its search engine the product is also costly as it changes the complete dynamics of any E-commerce website if the business is very small then this product might not be one of the best choice for them. Review collected by and hosted on G2.com.

Response from Olivier Gorans of Algolia

Hi Akriti, thank you for sharing your positive experience! We're glad to hear that Algolia has helped enhance your customers’ search and booking experience on your platform.

We appreciate your feedback on usability and accessibility, we’re continuously improving our interface and learning resources such as tutorials and videos to make Algolia easier for all users. Thanks again for your support and for choosing Algolia!

Monica Alejandra C.
MC
Monica Alejandra C.
Especialista en experiencia de servicios digitales
Enterprise (> 1000 emp.)
"Algolia Delivers Exceptional Search Experience for Our Users"
4.5/5
What do you like best about Algolia?

Algolia enhances the user experience on our app and website, helping us improve search effectiveness and making it easier for users to quickly find the product they are looking for. Review collected by and hosted on G2.com.

What do you dislike about Algolia?

To take advantage of all the features and improve accuracy, specialized technical equipment and data experts are required, which makes it somewhat complex to achieve the desired results. Review collected by and hosted on G2.com.

Response from Olivier Gorans of Algolia

Hi Monica,

We appreciate your thoughtful review. We're glad Algolia is improving your app and website experience and giving your team visibility into what users look for (and what they don’t) to support your sales goals.

We hear your feedback about the complexity of advanced features. Making difficult capabilities easier to use is an aspect that we are working on.

Thanks again for your feedback and for being part of the Algolia community!

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Search On Site"
0/5
What do you like best about Algolia?

I like the analytics dashboard and the ability to review suggested synonyms in addition to creating my own Review collected by and hosted on G2.com.

What do you dislike about Algolia?

It is not an intuitive interface and there is very little hands on support, not good if you do not have an in house developer familiar with the product Review collected by and hosted on G2.com.