UE

Verified User in Education Management

Enterprise (> 1000 emp.)

1/3/2019

"ASD has used Alexandria from Companion, for many years. Mostly good, updates can be problematic. "

4/5

What do you like best about Alexandria?

Ease of use, this program gives ability to manage patrons as well as items held in the library collection. Reports and statistics are very helpful as well. Review collected by and hosted on G2.com.

What do you dislike about Alexandria?

Updates can cause some delays. Many times after there has been an update to the system there are delays and use is difficult for a short period of time. Review collected by and hosted on G2.com.

DV

Dr. Marcella V.

Librarian

Primary/Secondary Education

Mid-Market (51-1000 emp.)

5/10/2018

"Alexandria Review"

4/5

What do you like best about Alexandria?

Our school district libraries have been using Alexandria management system for the past 8 years. It is easy to navigate and has patron friendly user screens. I am able to add patron information so that students can check their accounts remotely. Students can create bibliographies and print them for later use. Overall, I have been pleased with the software. My only complaint is how charges are displayed. If I have a long line of students, I am required to do quick mental math because the charges are split up by their separate fees. Review collected by and hosted on G2.com.

What do you dislike about Alexandria?

Alexandria is simple to use. What I do not like is how charges are deducted. I often have a long line of students and only a few minutes to get books checked out. Fines cannot be paid easily if there are fees from different books. Alexandria breaks up the fee and I am required to do quick mental math. It’s frustrating especially when odd numbers are displayed. Review collected by and hosted on G2.com.

Recommendations to others considering Alexandria:

I like everything about Alexandria except the way fines are deducted from the charges screen. Review collected by and hosted on G2.com.

What problems is Alexandria solving and how is that benefiting you?

I really like that I can get tech support directly from my Alexandria program. Tech support usually gets back to me right away. Review collected by and hosted on G2.com.

SK

Shannon K.

Library Media Specialist

Education Management

Enterprise (> 1000 emp.)

11/24/2017

"Gets the job done"

3.5/5

What do you like best about Alexandria?

In addition to basic book circulation, Alexandria also allows me to access many reports that I use while running my library and for end of year statistics (possibly more reports than other systems I have used in the past). Review collected by and hosted on G2.com.

What do you dislike about Alexandria?

The system isn't always intuitive. Often I have to search for how to do something or contact customer support. I am very comfortable with technology and can usually figure things out on my own, but Alexandria is different. Review collected by and hosted on G2.com.

Recommendations to others considering Alexandria:

Research and use other systems before committing. Although Alexandria will get the job done, there are less expensive options. Additionally, if you order from Follett, Destiny has a lot of integration options that Alexandria does not. Review collected by and hosted on G2.com.

What problems is Alexandria solving and how is that benefiting you?

Alexandria allows me to run book circulation, catalog books, and run reports as needed. This is the minimum requirement for any library management system I would use, and it gets the job done. Review collected by and hosted on G2.com.

MC

Melissa C.

Assistant Preschool Teacher

Education Management

Small-Business (50 or fewer emp.)

4/20/2018

"Alexandria for school libraries "

5/5

What do you like best about Alexandria?

I liked when inputting information into the system it automatically looked up the book information including the accelerated reader information. Review collected by and hosted on G2.com.

What do you dislike about Alexandria?

I did not like it switch to internet based program. I worked in a rural school that sometimes had internet outages and that would slow me down in my work. Review collected by and hosted on G2.com.

AG

Verified User in Government Administration

Small-Business (50 or fewer emp.)

1/30/2018

"Great for small libraries & school libraries"

4/5

What do you like best about Alexandria?

We liked the ease of use. Very simple design Review collected by and hosted on G2.com.

What do you dislike about Alexandria?

Not meaty enough for the larger public library space. Review collected by and hosted on G2.com.

Recommendations to others considering Alexandria:

We recommend this to smaller libraries on a tight budget. We really enjoyed it but found that we needed a bit more as we aged and grew. Staff loved it as it was easy to learn. We felt the customer service was great and were sad to leave. Review collected by and hosted on G2.com.

What problems is Alexandria solving and how is that benefiting you?

It allows for all-in-one record keeping of items in the collection, patron information, check outs Review collected by and hosted on G2.com.