Akshay N.
AN
Akshay N.
Founding Partner(Technology)
Computer Software
Mid-Market (51-1000 emp.)
"A fully-managed service to control all out smart devices"
4/5
What do you like best about Alexa for Business?

Since we have integrated alexa in our meeting rooms thus the employees can join meetings in conference rooms by saying, "Alexa, start the meeting". Alexa turns on the video conferencing equipment, dials into our conference call, and facilitates the start of the meeting with no need of involving any IT guy to help for the same.

Also, we have built our own alexa app for our customers by which they can get an overview of their account by just using a couple of voice commands. Review collected by and hosted on G2.com.

What do you dislike about Alexa for Business?

Since Alexa does not save voice signature thus it makes it easy for any passerby to call the Alexa wake word and interrupt the meeting by giving useless commands. Alexa sometimes also catches wake words from between the conversations and perform unnecessary actions. Review collected by and hosted on G2.com.

McKenna B.
MB
McKenna B.
Diagnostic Medical Sonographer
Hospital & Health Care
Small-Business (50 or fewer emp.)
"I love Alexa for business!"
4.5/5
What do you like best about Alexa for Business?

Alexa is basically a virtual assistant that helps you out with tasks around the office. You can set up reminders to get things done, tell Alexa to complete a task, and even dial into phone calls for you. I think it's very beneficial to have especially when you have a busy schedule to manage and to-do lists that seem never ending. Review collected by and hosted on G2.com.

What do you dislike about Alexa for Business?

The only thing I don't really like about it is Alexa listens to every conversation you have within the office. It kind of makes me a little paranoid and be careful about what I say so it doesn't come back and bite me in the butt someday. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Integrates my voice with my buisness."
4/5
What do you like best about Alexa for Business?

Able to order products with a simple command without needing to search for it along with simple reorder commands. Don’t need my phone book anymore to reach clients, just say call who ever and it calls. My calendar is easy to setup and keeps me notified of important events. Controls my lighting for my office with simple commands. I like the face that Alexa helps out with my meetings. Review collected by and hosted on G2.com.

What do you dislike about Alexa for Business?

I don’t like the fact that I have to activate every gesture using the Alexa app, doesn’t always tell you if the app is free or not when activating over the echo itself before activating. Can’t set an alarm more that 24 hrs in advance and can’t set multiple alarms without the Alexa app. Review collected by and hosted on G2.com.

Zach M.
ZM
Zach M.
Business Development Representative
Information Technology and Services
Mid-Market (51-1000 emp.)
"Alexa - Help My Business"
4/5
What do you like best about Alexa for Business?

Alexa's voice activated commands make it easy to set up reminders for your day, make calls, and be hands free while working. Alexa helps improve efficiency in the office, while also helping with convenience. Review collected by and hosted on G2.com.

What do you dislike about Alexa for Business?

Alexa can have a hard time reading some voice commands from certain people which is an issue at times. Also, the pricing is a bit steep for the benefits, in my opinion. Review collected by and hosted on G2.com.

MD
Maria D.
Small-Business (50 or fewer emp.)
"Very Efficient"
5/5
What do you like best about Alexa for Business?

Quick. Understands and do not have to repeat yourself. Very helpful Review collected by and hosted on G2.com.

What do you dislike about Alexa for Business?

Sometimes I have to restart if it's slow. Once I end up rebooting the system then it takes a while for the system to start up again which can definitely hace an effect on how the work day is managing Review collected by and hosted on G2.com.

Shobhit S.
SS
Shobhit S.
AVP
Small-Business (50 or fewer emp.)
"Alexa, a new wave of disruption in voice technology for business"
4/5
What do you like best about Alexa for Business?

I can join the video conference meeting by saying 'Alexa, let's start the meeting'. Make phone calls, hands-free, and can also send messages on your behalf. Alexa can quickly check calendars, help schedule meetings, manage to-do lists, and set reminders, thanks to integrations with the likes of Salesforce, Concur, SAP. Review collected by and hosted on G2.com.

What do you dislike about Alexa for Business?

This input is already in English and does not require translation. It seems to be a statement about a device or system that occasionally does not respond well to voice commands. Review collected by and hosted on G2.com.

Robert J.
RJ
Robert J.
General Manager
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Communication and Tech all in one!"
5/5
What do you like best about Alexa for Business?

Alexa for business makes it easy for us to have an intercom system that is easily moved, while having other skills built in to help with other basic tasks that save time and money. Review collected by and hosted on G2.com.

What do you dislike about Alexa for Business?

I can’t think of any huge dislikes except for maybe being able to use language more naturally would be nice. Eliminate all the keywords. Review collected by and hosted on G2.com.

Melanie E.
ME
Melanie E.
Owner
Retail
Small-Business (50 or fewer emp.)
"Organized Collaboration"
5/5
What do you like best about Alexa for Business?

The ability to collaborate with teammates Review collected by and hosted on G2.com.

What do you dislike about Alexa for Business?

There was really nothing I did not like. Review collected by and hosted on G2.com.

Anthony L. S.
AS
Anthony L. S.
Principal
Accounting
Small-Business (50 or fewer emp.)
"Alexa will be a game changer"
4/5
What do you like best about Alexa for Business?

Alexa skills have made the product more useful to my specific business. Voice is the future. Easy to use platform with lots of great, game-changing information. Review collected by and hosted on G2.com.

What do you dislike about Alexa for Business?

Alexa will often misunderstand the directions making it a time waster to go back thru the channels and communicate multiple times. Review collected by and hosted on G2.com.

Mariah F.
MF
Mariah F.
Financial Aid Specialist
Mid-Market (51-1000 emp.)
"Great Program heading in the Right Direction"
4.5/5
What do you like best about Alexa for Business?

I love that unlike other AI's, she actually understands what I am saying without having to repeat it over and over. Review collected by and hosted on G2.com.

What do you dislike about Alexa for Business?

I sometimes feel like I have to speak really loud for it to understand me. Review collected by and hosted on G2.com.