--- title: Alexa for Business Reviews meta\_title: 'Alexa for Business Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 45 reviews by the users' company size, role or industry to find out how Alexa for Business works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 45 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # Alexa for Business Reviews & Product Details Alexa for Business is a service that enables organizations to integrate Alexa, Amazon's voice assistant, into their workplace environments. It provides tools for deploying and managing Alexa-enabled devices, users, and skills at scale, enhancing productivity and streamlining operations. Key Features and Functionality: - Meeting Room Management: Simplifies conference room experiences by allowing voice-activated control of meetings and equipment. Employees can start meetings with commands like "Alexa, start the meeting," reducing reliance on manual controls. - Employee Productivity: Enables users to access calendars, join meetings, and manage emails through voice commands. Alexa can read emails, provide daily schedules, and set reminders, facilitating efficient task management. - Device and User Management: Offers centralized management of shared Alexa devices and user accounts. Administrators can assign skills, monitor device status, and manage user permissions through the Alexa for Business console. - Custom Skills Development: Allows organizations to create private skills tailored to their specific needs, such as providing company information, reporting issues, or ordering supplies, thereby enhancing internal processes. Primary Value and Solutions: Alexa for Business addresses common workplace challenges by automating routine tasks and providing hands-free access to information and services. It enhances meeting efficiency, reduces administrative overhead, and supports a more connected and responsive work environment. By leveraging voice technology, organizations can improve employee productivity and satisfaction while optimizing resource utilization. * * * Seller [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd) Discussions [Alexa for Business Community](https://www.g2.com/products/alexa-for-business/discuss) Solution Type All-in-One Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/alexa-for-business/pricing) ## Top-Rated Alternatives [ ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ ![Drift](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drift") Drift 4.4/5(1,255) ](https://www.g2.com/products/drift/reviews) [ ![Zendesk for Customer Service](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,016) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ View All Alternatives ](https://www.g2.com/products/alexa-for-business/competitors/alternatives) ## User Insights Average based on 45 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Alexa for Business Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews) Show More ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Enterprise (\> 1000 emp.) 7/24/2018 "Voice Assistant to office" 3/5 What do you like best about Alexa for Business? Saves time in setting up usual tasks related to meetings or daily work Connects to conference rooms Joining video calls Setting up video equipment Give directions Review collected by and hosted on G2.com. What do you dislike about Alexa for Business? depends on your business size and requirements since this is a paid service model, not everyone can benefit from this Review collected by and hosted on G2.com. What problems is Alexa for Business solving and how is that benefiting you? Save time and effort from daily set up tasks Time efficiently used Quick and easy to use Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") AC Verified User in Consumer Services Small-Business (50 or fewer emp.) 7/24/2018 "My Alexa Experience " 3.5/5 What do you like best about Alexa for Business? Alexa is a time saver and helps to get things done without me having to stop and do it. It’s simply as delegating tasks to someone else Review collected by and hosted on G2.com. What do you dislike about Alexa for Business? Sometimes had to repeat myself. I couldn’t say things too fast so I’d that to make sure my speech was super clear and loud Review collected by and hosted on G2.com. What problems is Alexa for Business solving and how is that benefiting you? Scheduling was easy to do. Kept me organized and print reminders Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Enterprise (\> 1000 emp.) 7/24/2018 "The secretary of the future!" 4.5/5 What do you like best about Alexa for Business? I love how Alexa can automatically call into conference calls- and order snacks for the office! Review collected by and hosted on G2.com. What do you dislike about Alexa for Business? I wish the API was more accessible. We use proprietary HR software and our coding team could not integrate Alexa's API into our software. Review collected by and hosted on G2.com. What problems is Alexa for Business solving and how is that benefiting you? It is a great time and effort saver so I can focus on the problems that really matter. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") AM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 7/24/2018 "Alexa for Business" 2/5 What do you like best about Alexa for Business? Alexa for business is fabulous. One touch and I can reorder all my needs. I love it!! Great job Alexa! Review collected by and hosted on G2.com. What do you dislike about Alexa for Business? Alexa sometimes orders two of things and refund are a bit of work. I wish it was less sensitive sometimes Review collected by and hosted on G2.com. What problems is Alexa for Business solving and how is that benefiting you? Ordering can be difficult and tasking. One button ordering is the new in and I love it!! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") UH Verified User in Hospitality Small-Business (50 or fewer emp.) 7/24/2018 "Fun trial use with the Alexa" 4/5 What do you like best about Alexa for Business? I like how fun and new the concept of Alexa for Business is. We utilized the product for our morning announcements and meetings. Review collected by and hosted on G2.com. What do you dislike about Alexa for Business? It seemed that at occasions we did not utilize it at it's full capacity. Primary uses were for meetings, messages, and communication. Review collected by and hosted on G2.com. What problems is Alexa for Business solving and how is that benefiting you? New way to communicate with our teams Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Mid-Market (51-1000 emp.) 7/24/2018 "Excellent software " 3.5/5 What do you like best about Alexa for Business? The best thing is ease of use and the comfortable while writing code. The performance is really good Review collected by and hosted on G2.com. What do you dislike about Alexa for Business? Sometimes it gets more complicated when too much data is being loaded to the software Review collected by and hosted on G2.com. What problems is Alexa for Business solving and how is that benefiting you? Performance low when large data set is there Great when you work with small portion of data Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Small-Business (50 or fewer emp.) 7/24/2018 "Saves me a ton of time and money" 5/5 What do you like best about Alexa for Business? The ease of purchasing makes this totally worth it Review collected by and hosted on G2.com. What do you dislike about Alexa for Business? There really isn’t anything I dislike. Sometimes Alexa doesn’t get the word right but it’s nothif major Review collected by and hosted on G2.com. What problems is Alexa for Business solving and how is that benefiting you? Multitasking is huge. I cover the front office for My moms business a lot and this saves me a lot of time Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 7/20/2018 "Exciting at first, but glitchy soon after" 1.5/5 What do you like best about Alexa for Business? Voice command is the way of the future and very cool! Review collected by and hosted on G2.com. What do you dislike about Alexa for Business? I often feel that Alexa is unable to interpret and respond to simple commands. Review collected by and hosted on G2.com. What problems is Alexa for Business solving and how is that benefiting you? Being able to enable skills at a large scale is incredibly efficient and cuts down on time dedicated by staff with IT responsibilities. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") UE Verified User in Electrical/Electronic Manufacturing Mid-Market (51-1000 emp.) 4/24/2018 "Alexa for Business" 4/5 What do you like best about Alexa for Business? I like the fact that Alexa for Business provides help around the office such As giving us directions or even booking a conference room, I also like the easiness of scheduling a meeting or making calls. It’s so easy to use. Review collected by and hosted on G2.com. What do you dislike about Alexa for Business? I don’t like that you have to pay for this service when Alexa got home can almost do the same thing. Review collected by and hosted on G2.com. What problems is Alexa for Business solving and how is that benefiting you? I have no major problems but Alexa can be a bit more responsive and hopefully in the future it will have Moreno information than what currently does. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Enterprise (\> 1000 emp.) 7/24/2018 "Alexa works for business too!" 4/5 What do you like best about Alexa for Business? Alexa for Business allows team members to start meetings without specific members being present Review collected by and hosted on G2.com. What do you dislike about Alexa for Business? Voice recognition can be difficult to verify between different team members Review collected by and hosted on G2.com. What problems is Alexa for Business solving and how is that benefiting you? Alexa for Business helps to make collaboration between team members happen with ease, and helps with multitaskings Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Alexa for Business? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Alexa for Business ](https://www.g2.com/products/alexa-for-business/discussions/new) GU Guest User What is Alexa for Business used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-alexa-for-business-used-for) [ View all Discussions ](https://www.g2.com/products/alexa-for-business/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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