--- title: Alexa for Business Reviews meta\_title: 'Alexa for Business Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 45 reviews by the users' company size, role or industry to find out how Alexa for Business works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 45 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # Alexa for Business Reviews & Product Details Alexa for Business is a service that enables organizations to integrate Alexa, Amazon's voice assistant, into their workplace environments. It provides tools for deploying and managing Alexa-enabled devices, users, and skills at scale, enhancing productivity and streamlining operations. Key Features and Functionality: - Meeting Room Management: Simplifies conference room experiences by allowing voice-activated control of meetings and equipment. Employees can start meetings with commands like "Alexa, start the meeting," reducing reliance on manual controls. - Employee Productivity: Enables users to access calendars, join meetings, and manage emails through voice commands. Alexa can read emails, provide daily schedules, and set reminders, facilitating efficient task management. - Device and User Management: Offers centralized management of shared Alexa devices and user accounts. Administrators can assign skills, monitor device status, and manage user permissions through the Alexa for Business console. - Custom Skills Development: Allows organizations to create private skills tailored to their specific needs, such as providing company information, reporting issues, or ordering supplies, thereby enhancing internal processes. Primary Value and Solutions: Alexa for Business addresses common workplace challenges by automating routine tasks and providing hands-free access to information and services. It enhances meeting efficiency, reduces administrative overhead, and supports a more connected and responsive work environment. By leveraging voice technology, organizations can improve employee productivity and satisfaction while optimizing resource utilization. * * * Seller [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd) Discussions [Alexa for Business Community](https://www.g2.com/products/alexa-for-business/discuss) Solution Type All-in-One Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/alexa-for-business/pricing) ## Top-Rated Alternatives [ ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ ![Drift](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drift") Drift 4.4/5(1,255) ](https://www.g2.com/products/drift/reviews) [ ![Zendesk for Customer Service](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,019) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ View All Alternatives ](https://www.g2.com/products/alexa-for-business/competitors/alternatives) ## User Insights Average based on 45 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Alexa for Business Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews) Show More EC Elijah C. Small-Business (50 or fewer emp.) 7/24/2018 "Amazing" 5/5 What do you like best about Alexa for Business? Works awesome it can respond to request quickly with no issues unlike the google home. Review collected by and hosted on G2.com. What do you dislike about Alexa for Business? sometimes there can be a delay in the response Review collected by and hosted on G2.com. What problems is Alexa for Business solving and how is that benefiting you? my overall productive has improved because of alexa for business it's basically a PA at your hands 24/7/365 Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Dee M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dee M.") DM Dee M. Executive Assistant Financial Services Small-Business (50 or fewer emp.) 4/24/2018 "I Love All of the Features" 4.5/5 What do you like best about Alexa for Business? I LOVE I can book a Lyft or Uber and I also enjoy the Skill Finder. Review collected by and hosted on G2.com. What do you dislike about Alexa for Business? I cannot request an Uber pool and it cannot translate an entire translation. Review collected by and hosted on G2.com. Recommendations to others considering Alexa for Business: Alexa for Business provides help around the office such as by providing directions, finding an open conference room, dimming the lights or lowering the blinds, reporting a building equipment problem, or ordering new supplies. Review collected by and hosted on G2.com. What problems is Alexa for Business solving and how is that benefiting you? Managing my to-do list and ordering supplies is A LOT easier and smoother. It allows me to focus on other projects. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Stephanie J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie J.") SJ Stephanie J. Teacher Education Management Enterprise (\> 1000 emp.) 7/24/2018 "Alexa for business" 3.5/5 What do you like best about Alexa for Business? It helps you to stay organized with your business and stay on task. Review collected by and hosted on G2.com. What do you dislike about Alexa for Business? You must speak clear on it will not understand you Review collected by and hosted on G2.com. What problems is Alexa for Business solving and how is that benefiting you? Amazon Alexa can help solve this problem by acting as an intelligent assistant at work Review collected by and hosted on G2.com. Show More 7/25/2018 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Building Materials](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Building Materials") UB Verified User in Building Materials Mid-Market (51-1000 emp.) 7/24/2018 "Alexa for business purposes " 2.5/5 What do you like best about Alexa for Business? The ease of asking rather then your typical figuring out proper typing into a search engine like a regular browser search like google or yahoo require. Review collected by and hosted on G2.com. What do you dislike about Alexa for Business? There are points where Alexa doesn’t fully understand what questions are being asked of her, but I’m sure since she’s AI she will continue to learn as she grows. Review collected by and hosted on G2.com. What problems is Alexa for Business solving and how is that benefiting you? Different questions that come up that needs quick answers within the building industry. They can be product related, general inquires, etc. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Small-Business (50 or fewer emp.) 7/31/2018 "My experience with Alexa for Business" 5/5 What do you like best about Alexa for Business? The best thing about Alexa is that it is so easy to use. It eases out most of the daily works. Review collected by and hosted on G2.com. What do you dislike about Alexa for Business? The only thing I disliked about it is when sometimes it doesn't understand. Review collected by and hosted on G2.com. Recommendations to others considering Alexa for Business: It's certainly something to try out. It is really amazing. Review collected by and hosted on G2.com. What problems is Alexa for Business solving and how is that benefiting you? I mainly use it for the person uses. The benefits of using it is immense as it eases out most of the hectic stuffs we face daily. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Mid-Market (51-1000 emp.) 7/20/2018 "Alexa for Business is useful and helps working individuals stay more focused throughout the work day" 5/5 What do you like best about Alexa for Business? I like that Alexa for Business is able to remind me of scheduled appointments, schedule my work day, and help me stay on top of tasks. Review collected by and hosted on G2.com. What do you dislike about Alexa for Business? There is not a real con that I have regarding Alexa for business Review collected by and hosted on G2.com. What problems is Alexa for Business solving and how is that benefiting you? Alexa for business has allowed for ease of flow of the work day. I have realized that Alexa can help start a virtual meeting and can help me remember details for my part of the work day. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SH Sam H. Enterprise (\> 1000 emp.) 7/24/2018 "Alexa for Business" 4.5/5 What do you like best about Alexa for Business? I love the mobility available with the app. Review collected by and hosted on G2.com. What do you dislike about Alexa for Business? I dislike that Alexa still listens to everything, even after I'm done speaking to her. Review collected by and hosted on G2.com. Recommendations to others considering Alexa for Business: Speak clearly and be specific Review collected by and hosted on G2.com. What problems is Alexa for Business solving and how is that benefiting you? Its hands free Alexa understands what I say Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Design](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Design") UD Verified User in Design Small-Business (50 or fewer emp.) 7/24/2018 "Useful but at the same time more of a gimmick then a need" 4.5/5 What do you like best about Alexa for Business? Makes simple searches easy and effortless without having to always go to a computer or smart phone Review collected by and hosted on G2.com. What do you dislike about Alexa for Business? I honestly don’t dislike much of anything about it, although as I said in my header it’s more of a gimmick then something I actually need Review collected by and hosted on G2.com. What problems is Alexa for Business solving and how is that benefiting you? Honestly it’s not any sort of ground breaking or earth shattering software, aside from the ease of a voice search or setting reminders I could function without it Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Business Supplies and Equipment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Business Supplies and Equipment") AB Verified User in Business Supplies and Equipment Small-Business (50 or fewer emp.) 7/24/2018 Business partner of the seller or seller's competitor, not included in G2 scores. "Alexa for business as intelligence base" 4.5/5 What do you like best about Alexa for Business? With a proper integration Alexa can help you with a lot of automated tasks. The user gets an integrated platform where they can choose between speech and writing. While it can be seamless integrated with there regular use at home. Review collected by and hosted on G2.com. What do you dislike about Alexa for Business? The cloudsharing where you give sometimes more integrated data then you wish as a company especially with the gdpr regulations in the eu. Review collected by and hosted on G2.com. What problems is Alexa for Business solving and how is that benefiting you? Integrated help platform and ordering new standard services Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 5/20/2018 "Convenient " 2.5/5 What do you like best about Alexa for Business? I like the fact that there is a convenience factor with alexa for business. You can have your hands full and be able to experience the greatness of being the most efficient. Review collected by and hosted on G2.com. What do you dislike about Alexa for Business? I dislike the fact that sometimes alexa wouldn’t be very responsive. I could say something and she would not understand it and ask me to repeat it, which can be tiresome even though it’s on rare occasions. Review collected by and hosted on G2.com. What problems is Alexa for Business solving and how is that benefiting you? Business problems i’m solving is being less efficient. Whether it be playing a tune for focus or a quick clarification on a fact, alexa’s there. Overall convenience. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Alexa for Business? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Alexa for Business ](https://www.g2.com/products/alexa-for-business/discussions/new) GU Guest User What is Alexa for Business used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-alexa-for-business-used-for) [ View all Discussions ](https://www.g2.com/products/alexa-for-business/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/alexa-for-business/pricing) Alexa for Business Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_348e00c7b6abfb490e202d9b82e3694d/google-cloud-dialogflow.png "Product Avatar Image") Google Cloud Dialogflow 4.4/5(137) [ Compare Now ](https://www.g2.com/compare/alexa-for-business-vs-google-cloud-dialogflow) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f176b4154a751d10150daa67a57b7dc5/azure-bot-service.jpg "Product Avatar Image") Azure Bot Service 4/5(16) [ Compare Now ](https://www.g2.com/compare/alexa-for-business-vs-azure-bot-service) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_da4c5ce44da53eb2f99ddd5bd1a21e14/tars.png "Product Avatar Image") TARS 4.6/5(171) [ Compare Now ](https://www.g2.com/compare/alexa-for-business-vs-tars) ## Work at Amazon Web Services (AWS)? 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