--- title: Alexa for Business Reviews meta\_title: 'Alexa for Business Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 45 reviews by the users' company size, role or industry to find out how Alexa for Business works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 45 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # Alexa for Business Reviews & Product Details Alexa for Business is a service that enables organizations to integrate Alexa, Amazon's voice assistant, into their workplace environments. It provides tools for deploying and managing Alexa-enabled devices, users, and skills at scale, enhancing productivity and streamlining operations. Key Features and Functionality: - Meeting Room Management: Simplifies conference room experiences by allowing voice-activated control of meetings and equipment. Employees can start meetings with commands like "Alexa, start the meeting," reducing reliance on manual controls. - Employee Productivity: Enables users to access calendars, join meetings, and manage emails through voice commands. Alexa can read emails, provide daily schedules, and set reminders, facilitating efficient task management. - Device and User Management: Offers centralized management of shared Alexa devices and user accounts. Administrators can assign skills, monitor device status, and manage user permissions through the Alexa for Business console. - Custom Skills Development: Allows organizations to create private skills tailored to their specific needs, such as providing company information, reporting issues, or ordering supplies, thereby enhancing internal processes. Primary Value and Solutions: Alexa for Business addresses common workplace challenges by automating routine tasks and providing hands-free access to information and services. It enhances meeting efficiency, reduces administrative overhead, and supports a more connected and responsive work environment. By leveraging voice technology, organizations can improve employee productivity and satisfaction while optimizing resource utilization. * * * Seller [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd) Discussions [Alexa for Business Community](https://www.g2.com/products/alexa-for-business/discuss) Solution Type All-in-One Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/alexa-for-business/pricing) ## Top-Rated Alternatives [ ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ ![Drift](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drift") Drift 4.4/5(1,255) ](https://www.g2.com/products/drift/reviews) [ ![Zendesk for Customer Service](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,019) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ View All Alternatives ](https://www.g2.com/products/alexa-for-business/competitors/alternatives) ## User Insights Average based on 45 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Alexa for Business Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews) Show More ![Akshay N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akshay N.") AN Akshay N. Founding Partner(Technology) Computer Software Mid-Market (51-1000 emp.) 7/24/2018 "A fully-managed service to control all out smart devices" 4/5 What do you like best about Alexa for Business? Since we have integrated alexa in our meeting rooms thus the employees can join meetings in conference rooms by saying, "Alexa, start the meeting". Alexa turns on the video conferencing equipment, dials into our conference call, and facilitates the start of the meeting with no need of involving any IT guy to help for the same. Also, we have built our own alexa app for our customers by which they can get an overview of their account by just using a couple of voice commands. Review collected by and hosted on G2.com. What do you dislike about Alexa for Business? Since Alexa does not save voice signature thus it makes it easy for any passerby to call the Alexa wake word and interrupt the meeting by giving useless commands. Alexa sometimes also catches wake words from between the conversations and perform unnecessary actions. Review collected by and hosted on G2.com. Recommendations to others considering Alexa for Business: Alexa for Business is a fully-managed service that allows the connection of multiple Alexa devices in the office. Review collected by and hosted on G2.com. What problems is Alexa for Business solving and how is that benefiting you? Alexa for Business will integrate with Office 365 and Google's G Suite, and it will also support on-premises Exchange for business users to handle calendar scheduling and other processes. It also gives us easy control for many apps that we use in our organization. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![McKenna B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "McKenna B.") MB McKenna B. Diagnostic Medical Sonographer Hospital & Health Care Small-Business (50 or fewer emp.) 7/19/2018 "I love Alexa for business!" 4.5/5 What do you like best about Alexa for Business? Alexa is basically a virtual assistant that helps you out with tasks around the office. You can set up reminders to get things done, tell Alexa to complete a task, and even dial into phone calls for you. I think it's very beneficial to have especially when you have a busy schedule to manage and to-do lists that seem never ending. Review collected by and hosted on G2.com. What do you dislike about Alexa for Business? The only thing I don't really like about it is Alexa listens to every conversation you have within the office. It kind of makes me a little paranoid and be careful about what I say so it doesn't come back and bite me in the butt someday. Review collected by and hosted on G2.com. What problems is Alexa for Business solving and how is that benefiting you? At my workplace, it was hard to get things done in a certain amount of time and/or remember what needs to be done before I left. Having Alexa around as a reminder of what to do and when to do it was super nice and that in turn, benefits the company. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 7/24/2018 "Integrates my voice with my buisness." 4/5 What do you like best about Alexa for Business? Able to order products with a simple command without needing to search for it along with simple reorder commands. Don’t need my phone book anymore to reach clients, just say call who ever and it calls. My calendar is easy to setup and keeps me notified of important events. Controls my lighting for my office with simple commands. I like the face that Alexa helps out with my meetings. Review collected by and hosted on G2.com. What do you dislike about Alexa for Business? I don’t like the fact that I have to activate every gesture using the Alexa app, doesn’t always tell you if the app is free or not when activating over the echo itself before activating. Can’t set an alarm more that 24 hrs in advance and can’t set multiple alarms without the Alexa app. Review collected by and hosted on G2.com. Recommendations to others considering Alexa for Business: Makes your life easier and keeps you on track, just with a few annoying things you need to always have the app nearby for. Review collected by and hosted on G2.com. What problems is Alexa for Business solving and how is that benefiting you? I’m solving problems with communication, product ordering and reordering, schedules, and meetings. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Zach M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zach M.") ZM Zach M. Business Development Representative Information Technology and Services Mid-Market (51-1000 emp.) 7/24/2018 "Alexa - Help My Business" 4/5 What do you like best about Alexa for Business? Alexa's voice activated commands make it easy to set up reminders for your day, make calls, and be hands free while working. Alexa helps improve efficiency in the office, while also helping with convenience. Review collected by and hosted on G2.com. What do you dislike about Alexa for Business? Alexa can have a hard time reading some voice commands from certain people which is an issue at times. Also, the pricing is a bit steep for the benefits, in my opinion. Review collected by and hosted on G2.com. Recommendations to others considering Alexa for Business: Try it out! Amazon has some great products that are typically cheaper than competitors! Review collected by and hosted on G2.com. What problems is Alexa for Business solving and how is that benefiting you? Alexa helps with daily reminders, and convenience in the office. An additional benefit that I have realized is that it spices up the office and makes simple tasks more enjoyable. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite MD Maria D. Small-Business (50 or fewer emp.) 7/24/2018 "Very Efficient" 5/5 What do you like best about Alexa for Business? Quick. Understands and do not have to repeat yourself. Very helpful Review collected by and hosted on G2.com. What do you dislike about Alexa for Business? Sometimes I have to restart if it's slow. Once I end up rebooting the system then it takes a while for the system to start up again which can definitely hace an effect on how the work day is managing Review collected by and hosted on G2.com. Recommendations to others considering Alexa for Business: Maybe have different types of setting with Alexa with voice selection. Also enhancing the microphone would be a good option. Making a smaller model in order to be able to have such a system available at the desk in order to have the device on the desk. Review collected by and hosted on G2.com. What problems is Alexa for Business solving and how is that benefiting you? More efficiency. Yes it has. It makes my job much easier Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Shobhit S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shobhit S.") SS Shobhit S. AVP Small-Business (50 or fewer emp.) 7/24/2018 "Alexa, a new wave of disruption in voice technology for business" 4/5 What do you like best about Alexa for Business? I can join the video conference meeting by saying 'Alexa, let's start the meeting'. Make phone calls, hands-free, and can also send messages on your behalf. Alexa can quickly check calendars, help schedule meetings, manage to-do lists, and set reminders, thanks to integrations with the likes of Salesforce, Concur, SAP. Review collected by and hosted on G2.com. What do you dislike about Alexa for Business? This input is already in English and does not require translation. It seems to be a statement about a device or system that occasionally does not respond well to voice commands. Review collected by and hosted on G2.com. What problems is Alexa for Business solving and how is that benefiting you? AWS aims to simplify and offer a management plan for the Alexa-powered smart office. AWS will also benefit from the fact that all of Alexa's intelligence is cloud-based. Attempt to integrate all devices with the help of Alexa. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Robert J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert J.") RJ Robert J. General Manager Marketing and Advertising Mid-Market (51-1000 emp.) 7/24/2018 "Communication and Tech all in one!" 5/5 What do you like best about Alexa for Business? Alexa for business makes it easy for us to have an intercom system that is easily moved, while having other skills built in to help with other basic tasks that save time and money. Review collected by and hosted on G2.com. What do you dislike about Alexa for Business? I can’t think of any huge dislikes except for maybe being able to use language more naturally would be nice. Eliminate all the keywords. Review collected by and hosted on G2.com. What problems is Alexa for Business solving and how is that benefiting you? Employees are happier! Being able to turn a light on or off, call someone a couple offices over, send a message to IT, all without having to think really reduces stress Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Melanie E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melanie E.") ME Melanie E. Owner Retail Small-Business (50 or fewer emp.) 7/24/2018 "Organized Collaboration" 5/5 What do you like best about Alexa for Business? The ability to collaborate with teammates Review collected by and hosted on G2.com. What do you dislike about Alexa for Business? There was really nothing I did not like. Review collected by and hosted on G2.com. Recommendations to others considering Alexa for Business: I have used it on two projects where I was collaborating with others on web projects. The others were on other continents in both cases and this was a useful way to collaborate and assign tasks and be able to view what was happening with the project as a whole. Review collected by and hosted on G2.com. What problems is Alexa for Business solving and how is that benefiting you? Being able to work with team members half a world away has been the best benefit Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Anthony L. S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony L. S.") AS Anthony L. S. Principal Accounting Small-Business (50 or fewer emp.) 4/27/2018 "Alexa will be a game changer" 4/5 What do you like best about Alexa for Business? Alexa skills have made the product more useful to my specific business. Voice is the future. Easy to use platform with lots of great, game-changing information. Review collected by and hosted on G2.com. What do you dislike about Alexa for Business? Alexa will often misunderstand the directions making it a time waster to go back thru the channels and communicate multiple times. Review collected by and hosted on G2.com. Recommendations to others considering Alexa for Business: Voice is where the business world is headed in my opinion. The Alexa product is highly intuitive and has a sleek design that works seamlessly with my Alexa device. Review collected by and hosted on G2.com. What problems is Alexa for Business solving and how is that benefiting you? Speed and accuracy is the business problem that I am solving as I became a new user of this products. Alexa gets me timely information fast. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Mariah F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariah F.") MF Mariah F. Financial Aid Specialist Mid-Market (51-1000 emp.) 7/24/2018 "Great Program heading in the Right Direction" 4.5/5 What do you like best about Alexa for Business? I love that unlike other AI's, she actually understands what I am saying without having to repeat it over and over. Review collected by and hosted on G2.com. What do you dislike about Alexa for Business? I sometimes feel like I have to speak really loud for it to understand me. Review collected by and hosted on G2.com. What problems is Alexa for Business solving and how is that benefiting you? It is like having a personal assistant that I do not have to pay! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Alexa for Business? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Alexa for Business ](https://www.g2.com/products/alexa-for-business/discussions/new) GU Guest User What is Alexa for Business used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-alexa-for-business-used-for) [ View all Discussions ](https://www.g2.com/products/alexa-for-business/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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