1. [Home](https://www.g2.com/) 2. ... 3. [Benefits Support Software](https://www.g2.com/categories/benefits-support) 4. [ALEX Home Discussions](https://www.g2.com/products/alex-home/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cb814630663146e5967487f2a4df1a91/alex-home.png "Product Avatar Image") ](/products/alex-home/reviews) [ ALEX Home ](/products/alex-home/reviews) (20)4.5/5 ALEX® is an AI-powered benefits platform for everyday life, built by Jellyvision. Long before AI became a buzzword, ALEX was grounded in behavioral science—designed to guide employees through high-stakes decisions in a way that feels human, not overwhelming. Today, that foundation is strengthened with predictive analytics, real claims data, and AI-powered guidance that delivers personalized support employees actually trust. ALEX Home brings together decision support, enrollment, year-round guidance, and benefits administration into one intuitive experience—helping employees get answers, understand their options, and take action with confidence. Rather than navigating a fragmented mix of portals, PDFs, and point solutions, employees have one place to learn about, enroll in, and use their benefits all year long—with elections flowing seamlessly to carriers, payroll, and vendors. For HR teams, it means fewer questions, fewer fires, and a more connected system. Millions of employees rely on ALEX to replace confusion with confidence. More than 1,500 organizations trust ALEX to drive stronger engagement, better outcomes, and a benefits experience that finally feels like it all fits together. Show More * * * ### 70.0 Nps Score Already have ALEX Home? ### All ALEX Home Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 2 years ago More Options - [ # What is ALEX used for? ](/discussions/what-is-alex-used-for) What is ALEX used for? [ Benefits Support Software ](https://www.g2.com/tags/benefits-support-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ALEX+Home+questions+and+get+answers+from+expert+users+in+our+ALEX+Home+Discussions+section.&title=ALEX+Home+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falex-home%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ALEX+Home+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falex-home%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falex-home%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ALEX+Home+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falex-home%2Fdiscuss%0aAsk+ALEX+Home+questions+and+get+answers+from+expert+users+in+our+ALEX+Home+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ALEX+Home+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falex-home%2Fdiscuss%0aAsk+ALEX+Home+questions+and+get+answers+from+expert+users+in+our+ALEX+Home+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Lisa M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa M.") LM Loading... [Lisa M.](https://www.g2.com/users/dbb707d0-fef7-4fc8-8952-322bb6aa187b "Lisa M.") • over 6 years ago Director, Benefits and Wellness at OhioHealth Director, Benefits and Wellness at OhioHealth More Options - [ # how can i add a cin network in-network along with our other in-network tier? ](/discussions/23930-how-can-i-add-a-cin-network-in-network-along-with-our-other-in-network-tier) ? [ Benefits Administration Software ](https://www.g2.com/tags/benefits-administration-software)[ Benefits Support Software ](https://www.g2.com/tags/benefits-support-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ALEX+Home+questions+and+get+answers+from+expert+users+in+our+ALEX+Home+Discussions+section.&title=ALEX+Home+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falex-home%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ALEX+Home+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falex-home%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falex-home%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ALEX+Home+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falex-home%2Fdiscuss%0aAsk+ALEX+Home+questions+and+get+answers+from+expert+users+in+our+ALEX+Home+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ALEX+Home+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falex-home%2Fdiscuss%0aAsk+ALEX+Home+questions+and+get+answers+from+expert+users+in+our+ALEX+Home+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/alex-home/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/30e24aa2857d58520033ecc7d25ea16f/alex-home.svg "Product Avatar Image") ### Have you used ALEX Home before? Answer a few questions to help the ALEX Home community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falex-home%2Fdiscuss%3Fsmall_ask%3Dalex-home) No ## Top Contributors in ALEX Home 1 ![Kate K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kate K.") KK Loading... ### [Kate K.](https://www.g2.com/users/03b87b9b-9885-429b-888a-cecfb51627b4 "Kate K.") 1 pt