1. [Home](https://www.g2.com/) 2. ... 3. [Benefits Support Software](https://www.g2.com/categories/benefits-support) 4. [ALEX Decision Support Discussions](https://www.g2.com/products/alex-decision-support/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cb814630663146e5967487f2a4df1a91/alex-decision-support.png "Product Avatar Image") ](/products/alex-decision-support/reviews) [ ALEX Decision Support ](/products/alex-decision-support/reviews) (20)4.5/5 \ Jellyvision is the company behind ALEX, benefits decision support software trusted by employers, brokers, and carriers to help employees understand and use their benefits with confidence. For over 30 years, Jellyvision has combined behavioral science with a conversational, human approach to make complex topics feel simple. ALEX Decision Support helps employees choose the right medical, voluntary, and retirement benefits by combining claims data, behavioral science, and personal inputs like risk tolerance and family situation into a plan recommendation that actually fits, not a generic checklist. Available through an interactive counselor experience or a fast, mobile-friendly option (ALEX Go) in English or Spanish, ALEX reduces one-off questions to HR, drives smarter enrollment decisions, and supports employees from new hire through retirement, including open enrollment, voluntary benefits education, HSA forecasting, and Medicare guidance. Real-time dashboards give HR and brokers visibility into engagement and plan selection trends, and implementation takes only days. Show More * * * ### 70.0 Nps Score Already have ALEX Decision Support? ### All ALEX Decision Support Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is ALEX used for? ](/discussions/what-is-alex-used-for) What is ALEX used for? [ Benefits Support Software ](https://www.g2.com/tags/benefits-support-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ALEX+Decision+Support+questions+and+get+answers+from+expert+users+in+our+ALEX+Decision+Support+Discussions+section.&title=ALEX+Decision+Support+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falex-and-alex-medicare%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ALEX+Decision+Support+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falex-and-alex-medicare%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falex-and-alex-medicare%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ALEX+Decision+Support+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falex-and-alex-medicare%2Fdiscuss%0aAsk+ALEX+Decision+Support+questions+and+get+answers+from+expert+users+in+our+ALEX+Decision+Support+Discussions+section.) 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[Lisa M.](https://www.g2.com/users/dbb707d0-fef7-4fc8-8952-322bb6aa187b "Lisa M.") • over 6 years ago Director, Benefits and Wellness at OhioHealth Director, Benefits and Wellness at OhioHealth More Options - [ # how can i add a cin network in-network along with our other in-network tier? ](/discussions/23930-how-can-i-add-a-cin-network-in-network-along-with-our-other-in-network-tier) ? [ Benefits Administration Software ](https://www.g2.com/tags/benefits-administration-software)[ Benefits Support Software ](https://www.g2.com/tags/benefits-support-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ALEX+Decision+Support+questions+and+get+answers+from+expert+users+in+our+ALEX+Decision+Support+Discussions+section.&title=ALEX+Decision+Support+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falex-and-alex-medicare%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ALEX+Decision+Support+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falex-and-alex-medicare%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falex-and-alex-medicare%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ALEX+Decision+Support+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falex-and-alex-medicare%2Fdiscuss%0aAsk+ALEX+Decision+Support+questions+and+get+answers+from+expert+users+in+our+ALEX+Decision+Support+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ALEX+Decision+Support+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falex-and-alex-medicare%2Fdiscuss%0aAsk+ALEX+Decision+Support+questions+and+get+answers+from+expert+users+in+our+ALEX+Decision+Support+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/alex-decision-support/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/30e24aa2857d58520033ecc7d25ea16f/alex-decision-support.svg "Product Avatar Image") ### Have you used ALEX Decision Support before? Answer a few questions to help the ALEX Decision Support community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Falex-and-alex-medicare%2Fdiscuss%3Fsmall_ask%3Dalex-decision-support) No ## Top Contributors in ALEX Decision Support 1 ![Kate K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kate K.") KK Loading... ### [Kate K.](https://www.g2.com/users/03b87b9b-9885-429b-888a-cecfb51627b4 "Kate K.") 1 pt