--- title: AlertSite Reviews meta\_title: 'AlertSite Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 10 reviews by the users' company size, role or industry to find out how AlertSite works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 10 scale: '5' date\_modified: '2025-12-16' parent\_category: name: Monitoring url: https://www.g2.com/categories/monitoring ---

# AlertSite Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by AlertSite but has limited features.  
  
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AlertSite's is a best-in-class synthetic monitoring tool for APIs, mobile, and web applications that allows you to proactively monitor from an independent network of over 340 monitoring nodes spread across the world. API Monitoring: Make sure your internal, external and third party APIs are available, return the correct payload and are performing as expected. Web App Monitoring: Monitor your web sites and applications using real browsers just like a customer with almost any action. No scripting required. Mobile Monitoring: Monitor your mobile enabled web sites, native mobile apps with real devices, carrier based nodes and network speeds (3G, 4GLTE). Transaction Monitoring: Monitor the performance of your websites and web applications to ensure application performance for you and your customers.

* * *

Seller
[SmartBear](https://www.g2.com/sellers/smartbear)
Discussions
[AlertSite Community](https://www.g2.com/products/alertsite/discuss)
Languages Supported

English

Overview by
Noel Wurst

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## Top-Rated Alternatives

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## User Insights

Average based on 10 real user reviews.

[Log in to unlock pricing and user insights](/login)

JF

Jacek F.

Vice President of Investment

Civil Engineering

Mid-Market (51-1000 emp.)

5/22/2024

"Disconnected Diagnostics"

4.5/5

What do you like best about AlertSite?

I can provide step-by-step end-user experiences with different paths and attain a precise understanding of when the response suffers in AlertSite. That kind of diligence has spared my team numerous hours in terms ofnoutime guessing how to fix specific website problems. Review collected by and hosted on G2.com.

What do you dislike about AlertSite?

Compared to the desktop version, AlertSite is rather limited in its functionality, so it may be challenging to monitor critical alerts outside the office. When it comes to presentations for probably distributed work groups, relying on desktop notification alone may not be effective as some issues may be missed. Review collected by and hosted on G2.com.

What problems is AlertSite solving and how is that benefiting you?

AlertSite has really improved how I monitor the ability of my website to respond positively. In this way, I can call problems before they become a showstopper, reducing the risks of lost revenue opportunities while promoting a company that delivers a high-quality user experience. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Enterprise (\> 1000 emp.)

4/2/2024

"Excellent Synthetic monitoring tool with great ease of use"

4.5/5

What do you like best about AlertSite?

1) Easier way of monitor and script creation

2) Out of the box MFA email and MFA SMS support

3) Great easy to use interface with rich analytics and well thought over out of the box reports Review collected by and hosted on G2.com.

What do you dislike about AlertSite?

1) 24\*7 product support is not available except for the critical platform issues

2) Custom dashboards to pick up intended montiors and representing required metrics are not available

3) Limiting access to certain monitors/monitor groups is not possible Review collected by and hosted on G2.com.

What problems is AlertSite solving and how is that benefiting you?

We have implemented synthetic monitoring via AlertSite for the following set of capabilities:

1) Simple URL Monitor

2) Multi step transaction based monitor

3) API monitor Review collected by and hosted on G2.com.

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7/10/2024
Current UserValidated ReviewerSource: Organic

 ![ARAVIND T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ARAVIND T.")
AT

ARAVIND T.

System Engineer

Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

10/24/2024

"AlertSite-Review"

4.5/5

What do you like best about AlertSite?

Its capabilty to cover everthing in website from frontend to api Review collected by and hosted on G2.com.

What do you dislike about AlertSite?

sometimes false positives which may confuse us Review collected by and hosted on G2.com.

What problems is AlertSite solving and how is that benefiting you?

It will notify the services when it down to make us work on that immediately Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

AR

Anand R.

Mid-Market (51-1000 emp.)

4/12/2024

"AlertSite- WEB and API monitoring"

4.5/5

What do you like best about AlertSite?

AlertSite offers excellent WEB and API real time monitoring system. The multi step transaction monitoring feature is the best. Review collected by and hosted on G2.com.

What do you dislike about AlertSite?

Can face some challenges at first such as complexity in setup, and costs associated with usage. Review collected by and hosted on G2.com.

What problems is AlertSite solving and how is that benefiting you?

Multistep transaction Monitoring helpes us in monitoring critical workflows and shopping carts . The integration with other tools such as APM Solution has eased the work Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Rohan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohan P.")
RP

Rohan P.

Technical Support Engineer | Team Lead

Enterprise (\> 1000 emp.)

11/30/2023

"It was best to monitor the web scenarios"

4/5

What do you like best about AlertSite?

Easy to implement.

Various features are available to monitor the infrastruture. Review collected by and hosted on G2.com.

What do you dislike about AlertSite?

Complex if you are new user.

Options search is limited. Review collected by and hosted on G2.com.

What problems is AlertSite solving and how is that benefiting you?

Monitoring the infrastructure along with API. Review collected by and hosted on G2.com.

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6/15/2024
Validated ReviewerIncentivizedSource: G2 invite

 ![Ashutosh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashutosh R.")
AR

Ashutosh R.

Technical Support Engineer

Enterprise (\> 1000 emp.)

4/28/2022

"Perfectly Monitoring tool for URL"

3.5/5

What do you like best about AlertSite?

What I have noticed so far is the fact that AlertSite customers support team is trying to build relationships and go extra mile to make sure we can overcome any occurring issues and they are quick to respond and provide sufficient guidance for implementing efficiently,and fix products issues. Review collected by and hosted on G2.com.

What do you dislike about AlertSite?

Monitoring locations would have issue and cause false positive alerts.

Dashboard unavailable at times or sometime lag for minutes cause monitoring team found se slowness. Review collected by and hosted on G2.com.

What problems is AlertSite solving and how is that benefiting you?

AlertSite is used in our organization to monitor our website and web applications at the real time to collect the super important metrics reflecting web page load time but from the user end (E2E) and that approaches helps us to understand what our website are experiencing in real time. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Krishna K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krishna K.")
KK

Krishna K.

Technical Support Engineer

Enterprise (\> 1000 emp.)

4/26/2022

"AlertSite is very good tool for monitoring URLs"

4.5/5

What do you like best about AlertSite?

We use AlertSite for end to end Application URL monitoring and Front page URL monitoring. Tool has very handy and easy UI. We can record URL login as we need and set alert. If error occurred or there's some condition failed while login, it gives alert. We can easily test on demand and find which step having issue and take action as per that. Review collected by and hosted on G2.com.

What do you dislike about AlertSite?

AlertSite many time sends false alarm alert, new Alert addition, password update takes too much time to perform, its complex compared to other monitoring tools present in market like Datadog. But AlertSite support is quick so issues get resolved quickly. Review collected by and hosted on G2.com.

What problems is AlertSite solving and how is that benefiting you?

We use it to set alerting for url monitoring. For some applications we only monitor front oage with it, but most of time we use it to monitor end to end url monitoring means we can set alert to check login page, login to url, check for specified string after login, and logout. To do this we record all the steps and set alert and act on it when one of the step fails. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Package/Freight Delivery](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Package/Freight Delivery")
AP

Verified User in Package/Freight Delivery

Mid-Market (51-1000 emp.)

3/14/2019

"Great Product but support needs improvement and support for in network solutions"

5/5

What do you like best about AlertSite?

I really like the ability to have monitoring in multiple locations and easy deployment of monitoring to those locations. Review collected by and hosted on G2.com.

What do you dislike about AlertSite?

Cost could use improvement and support sometimes the support team cannot resolve an issue in a timely manner. Review collected by and hosted on G2.com.

Recommendations to others considering AlertSite:

Make sure you know exactly what you plan to do and if its possible with this tool work with sales and support thoroughly before making the decision to move to implementation. Review collected by and hosted on G2.com.

What problems is AlertSite solving and how is that benefiting you?

Business problems related to company security requirements and working with older systems. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

10/30/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"AlertSite Rocks!"

5/5

What do you like best about AlertSite?

It is the best synthetic monitoring platform and the new changes this year are impressive Review collected by and hosted on G2.com.

What do you dislike about AlertSite?

Some of the performance challenges and simple things are complex like creating an up/down monitor Review collected by and hosted on G2.com.

What problems is AlertSite solving and how is that benefiting you?

Get to the root cause quicker Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Seller invite

TG

Titi G.

Head of Operations

Internet

Enterprise (\> 1000 emp.)

4/26/2016

"Powerfull Monitoring Tool"

3.5/5

What do you like best about AlertSite?

I know this product for quite some time, but now it has a new interface, which is more user friendly and also all the old functions packed for performance and usability. I find it very easy to be used and intuitive. For some time they have some 30 days free trial which i strongly recommend if you are now to monitoring or do you want to check all the new stuff SmartBear is providing with this tool. Review collected by and hosted on G2.com.

What do you dislike about AlertSite?

I would have wish for more recording apps. Currently to load your test you would need to download DejaClick and record your steps and after you would need to play it back with smart-bear, but before doing that you would need to upload this to the smart-bear site, which it is kinda complicated. Also it would have been great if smart-bear playing capabilities would not stuck when a new loin key is provided when you do the jumps between api's. In few words I am still not able to log in in one app and jump in another one with the same ssh key and smart-bear to be able to play this recording, it will get stuck because the ssh key will not refresh in smart-bear chrome or firefox. Review collected by and hosted on G2.com.

Recommendations to others considering AlertSite:

Take your time to read and search google for how you should use and whit what software it is integrated. Review collected by and hosted on G2.com.

What problems is AlertSite solving and how is that benefiting you?

I'm doing all kind of monitoring with this, but mostly the availability of the servers, up time of webpages and responses from webpages, this can run for a long time and you can have some report over a long period of time. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

## Questions about AlertSite? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about AlertSite
](https://www.g2.com/products/alertsite/discussions/new)

GU

Guest User
•
Last activity over 2 years ago

What is AlertSite used for?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/what-is-alertsite-used-for)

[
View all Discussions
](https://www.g2.com/products/alertsite/discuss)

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/alertsite/pricing)

##### Categories on G2

[Application Performance Monitoring (APM)](https://www.g2.com/categories/application-performance-monitoring-apm)

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