AlertSite Reviews & Product Details


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UH
Enterprise
(10,001+ employees)
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"AlertSite Rocks!"

What do you like best?

It is the best synthetic monitoring platform and the new changes this year are impressive

What do you dislike?

Some of the performance challenges and simple things are complex like creating an up/down monitor

What problems are you solving with the product? What benefits have you realized?

Get to the root cause quicker

What is AlertSite?

AlertSite's is a best-in-class synthetic monitoring tool for APIs, mobile, and web applications that allows you to proactively monitor from an independent network of over 340 monitoring nodes spread across the world. API Monitoring: Make sure your internal, external and third party APIs are available, return the correct payload and are performing as expected. Web App Monitoring: Monitor your web sites and applications using real browsers just like a customer with almost any action. No scripting required. Mobile Monitoring: Monitor your mobile enabled web sites, native mobile apps with real devices, carrier based nodes and network speeds (3G, 4GLTE). Transaction Monitoring: Monitor the performance of your websites and web applications to ensure application performance for you and your customers.

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AlertSite Profile Details

AlertSite Profile Details

Vendor
SmartBear
Company Website
Year Founded
2009
HQ Location
Somerville, MA
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
418
Twitter
@smartbear
Twitter Followers
17,175
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Companies Using AlertSite

Lowes
JetBlue
Aon
Dominos
BBVA
Hilton
1-800-Flowers
Harris Teeter
StubHub
Newegg
Academy of Nutrition and Dietetics
Wbg Pss Holdings

AlertSite Reviews

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1-2 of 2 total AlertSite reviews

AlertSite Reviews

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1-2 of 2 total AlertSite reviews
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Head of Operations
Internet
Enterprise
(1001-5000 employees)
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"Powerfull Monitoring Tool"

What do you like best?

I know this product for quite some time, but now it has a new interface, which is more user friendly and also all the old functions packed for performance and usability. I find it very easy to be used and intuitive. For some time they have some 30 days free trial which i strongly recommend if you are now to monitoring or do you want to check all the new stuff SmartBear is providing with this tool.

What do you dislike?

I would have wish for more recording apps. Currently to load your test you would need to download DejaClick and record your steps and after you would need to play it back with smart-bear, but before doing that you would need to upload this to the smart-bear site, which it is kinda complicated. Also it would have been great if smart-bear playing capabilities would not stuck when a new loin key is provided when you do the jumps between api's. In few words I am still not able to log in in one app and jump in another one with the same ssh key and smart-bear to be able to play this recording, it will get stuck because the ssh key will not refresh in smart-bear chrome or firefox.

Recommendations to others considering the product:

Take your time to read and search google for how you should use and whit what software it is integrated.

What problems are you solving with the product? What benefits have you realized?

I'm doing all kind of monitoring with this, but mostly the availability of the servers, up time of webpages and responses from webpages, this can run for a long time and you can have some report over a long period of time.

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Mid-Market
(51-200 employees)
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"Great Product but support needs improvement and support for in network solutions"

What do you like best?

I really like the ability to have monitoring in multiple locations and easy deployment of monitoring to those locations.

What do you dislike?

Cost could use improvement and support sometimes the support team cannot resolve an issue in a timely manner.

Recommendations to others considering the product:

Make sure you know exactly what you plan to do and if its possible with this tool work with sales and support thoroughly before making the decision to move to implementation.

What problems are you solving with the product? What benefits have you realized?

Business problems related to company security requirements and working with older systems.

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AlertSite User Ratings

7.5
Ease of Use
Average: 8.4*
3.3
Quality of Support
Average: 8.6*
6.7
Ease of Setup
Average: 8.3*
* Application Performance Monitoring (APM) Category
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