Jean-Christophe P.
JP
Jean-Christophe P.
Directeur des Services
Small-Business (50 or fewer emp.)
"AlertOps: An Exceptional and High-Quality Solution"
5/5
What do you like best about AlertOps?

The automated Incident Management : Streamlines incident detection and response with automated workflows.

On-Call Scheduling : Flexible and customizable on-call schedules to ensure 24/7 coverage. Review collected by and hosted on G2.com.

What do you dislike about AlertOps?

The menu are a big confusing at first look but are very easy to use when you learn to use it. Review collected by and hosted on G2.com.

TP
Thai P.
DIrector, Reactive Services
Mid-Market (51-1000 emp.)
"Great Service Provided by AlertOPS Team."
5/5
What do you like best about AlertOps?

I like how professional and courteous the team is all around. From the techs to the sales team. Everyone has been helpful and accomdating.

The tool is also relatively easy to use

The Support team helps with integrations which is a great service. Review collected by and hosted on G2.com.

What do you dislike about AlertOps?

Nothing as of yet. We have it rolled out in a few regions and currently in the process of getting it rolled out to all of compass Review collected by and hosted on G2.com.

CL
Cameron L.
Support Specialist
Small-Business (50 or fewer emp.)
"Alert Ops was really easy to use and very user friendly"
5/5
What do you like best about AlertOps?

How user friendly it was and offered a lot with custom alerts. Review collected by and hosted on G2.com.

What do you dislike about AlertOps?

Getting woken up late at night, also if I assign myself an alert and another pops through with the same messaged it should not alert me merge into the assigned alert. Review collected by and hosted on G2.com.

Cameron M.
CM
Cameron M.
PC Technician
Mid-Market (51-1000 emp.)
"Great solution for on-call employees"
4/5
What do you like best about AlertOps?

AlertOps has been a great solution for our on-call rotation, and has resulted in very happy customers due to the hasty response we give them. Review collected by and hosted on G2.com.

What do you dislike about AlertOps?

The user interface is a little clunky and could be improved. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Capable with some rough edges"
4/5
What do you like best about AlertOps?

It's fairly straightforward to setup (and easy to get the basics done). Review collected by and hosted on G2.com.

What do you dislike about AlertOps?

The UX is a little rough, and some features are not well explained. For instance, when creating a new integration, the source field will change the name of the endpoint URI (and it doesn't warn you or provide any tooltips to explain the changes you're making). Review collected by and hosted on G2.com.

PG
Piom G.
IT ADVANCED SUPPORT ENGINEER
Small-Business (50 or fewer emp.)
"AlertOps is the best system in alerting!"
5/5
What do you like best about AlertOps?

This helps our business greatly with up to date alerts to monitor our system. Has saved us countless times to respond to P1 tickets. Review collected by and hosted on G2.com.

What do you dislike about AlertOps?

Nothing, this system is very inituative and easy to use. Review collected by and hosted on G2.com.

DS
Damian S.
Chief Technology Offices
Mid-Market (51-1000 emp.)
"Simpe tool, easy to use"
5/5
What do you like best about AlertOps?

It's not crowded with features that are not related to Cloud Operations workflows. It's priced very fairly too. Review collected by and hosted on G2.com.

What do you dislike about AlertOps?

I have not run across something I dislike yet. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Director"
3.5/5
What do you like best about AlertOps?

The flexibility of how one can receive alerts Review collected by and hosted on G2.com.

What do you dislike about AlertOps?

Sometimes the interface is a bit complex. Review collected by and hosted on G2.com.

MW
Matt W.
Support Engineer
Small-Business (50 or fewer emp.)
"Useful to keep track of important events"
5/5
What do you like best about AlertOps?

Accurate and timely notifications of important events. Allows me to pass through important information. We use this to assist with on-call work. Review collected by and hosted on G2.com.

What do you dislike about AlertOps?

Can sometimes be spammy when many notifications happen at the same time. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"AlertOps is an easy to use and configure application for our on-call needs"
5/5
What do you like best about AlertOps?

This has ultimately been a set it and forget it application. We did the initial setup with the AlertOps engineers and any issues we had were promptly resolved. We haven't had any issues since we implemented it at our company. Lastly, it's very easy to make any adjusted to the on-call schedule Review collected by and hosted on G2.com.

What do you dislike about AlertOps?

We've had zero issues using AlertOps so far. Review collected by and hosted on G2.com.