RG
ryan g.
Small-Business (50 or fewer emp.)
"A review in excellence from an incredible platform"
5/5
What do you like best about AlertOps?

I like that I dont always need to be tied to my computer or Teams to get a notification. Review collected by and hosted on G2.com.

What do you dislike about AlertOps?

The only qualm I have is that viewing the assignment calendar for the whole team is little frustrating. Review collected by and hosted on G2.com.

LB
Lawrence B.
Small-Business (50 or fewer emp.)
"AlertOps Review"
4/5
What do you like best about AlertOps?

Allows users to contact us for off-hours support issues. I can get alert messages on my mobile phone. Review collected by and hosted on G2.com.

What do you dislike about AlertOps?

I sometimes get multiple alerts in rapid succession for the same issue. Review collected by and hosted on G2.com.

DS
Dan S.
Model Risk Manager
Mid-Market (51-1000 emp.)
"Works as intended"
2.5/5
What do you like best about AlertOps?

It allows me to receive critical information in a timely fashion, and it has been reliable. Review collected by and hosted on G2.com.

What do you dislike about AlertOps?

I don't know of any downsides to AlertOps Review collected by and hosted on G2.com.

Ivan B.
IB
Ivan B.
Mid-Market (51-1000 emp.)
"Easy being called, hard to set up"
3.5/5
What do you like best about AlertOps?

The easiest way to configure on call methods I found. Review collected by and hosted on G2.com.

What do you dislike about AlertOps?

The hardest way to get and maintain on call history I found Review collected by and hosted on G2.com.

NM
Nikola M.
System Engineer
Small-Business (50 or fewer emp.)
"Intuitive and easy to use and integrate with monitoring tools."
4/5
What do you like best about AlertOps?

AlertOps is simple and easy to use. It is very reliable, once we got it up and running, it worked almost without any maintenance or issues. The low price is also one of the major advantages over the competition. There are many predefined integrations with monitoring tools. Besides that, we had a feature request for Zabbix integration and AlertOps support team was very helpful and our request was successfully resolved. Our integration with PRTG works just fine and we rely on that heavily. Review collected by and hosted on G2.com.

What do you dislike about AlertOps?

Mobile application doesn't have a Bulk Close option so we had to close one by one alert. Also, the web GUI doesn't show all the alerts if you choose longer time window (e.g. 90 days), but we understood it's a bug and that it should be fixed in some future release. Review collected by and hosted on G2.com.

SB
Skyler B.
Systems Administrator
Small-Business (50 or fewer emp.)
"Fast and efficient."
5/5
What do you like best about AlertOps?

It's persistent. I also like how loud the alert sound is. It really gets your attention! Review collected by and hosted on G2.com.

What do you dislike about AlertOps?

How much spam it can generate on your phone if you don't acknowledge the alert quickly enough. Review collected by and hosted on G2.com.

DV
David V.
Small-Business (50 or fewer emp.)
"Used for OnCall rotation at an MSP"
4/5
What do you like best about AlertOps?

Seems simple enough to find alerts, and manage them Review collected by and hosted on G2.com.

What do you dislike about AlertOps?

So far nothing I can see is an issue with the app. Review collected by and hosted on G2.com.

RN
Reymond N.
Systems Engineer
Small-Business (50 or fewer emp.)
"Alert Ops Review"
4/5
What do you like best about AlertOps?

what i like best about alertops is the staged alerting system Review collected by and hosted on G2.com.

What do you dislike about AlertOps?

what is least helpful about alertops is the occassionally unclear scheduling Review collected by and hosted on G2.com.

RV
Rod V.
Service Manager
Small-Business (50 or fewer emp.)
"AlertOps for after hours support"
4.5/5
What do you like best about AlertOps?

Being able to manage user schedules for our on call schedule. Once we figured that out, it is pretyy simple to make changes or set coverage when someone isn't available. Review collected by and hosted on G2.com.

What do you dislike about AlertOps?

Tickets don't get opened for calls that come in if the caller hangs up. It would be a great benefit as we'd be able to follow up with our users and show that extra care. Review collected by and hosted on G2.com.

BT
blake t.
Onsite IT Tech
Small-Business (50 or fewer emp.)
"Great App!"
5/5
What do you like best about AlertOps?

It keeps me in the loop and alawys at the finger tips of my clients Review collected by and hosted on G2.com.

What do you dislike about AlertOps?

Nothing, Just being on call. The app itself works better than a phone call Review collected by and hosted on G2.com.