Verified User in Manufacturing
UM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Easy to Use, Clear Alert Delivery Tracking"
3.5/5
What do you like best about AlertMedia?

The app is easy to use and I can see who has received the alert Review collected by and hosted on G2.com.

What do you dislike about AlertMedia?

Haven’t found anything I don’t like with the app Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Alert Media has proven very helpful in communicating with employees regarding various emergencies."
4.5/5
What do you like best about AlertMedia?

I like that I can choose the various methods in which to send messages (phone, email, text), as well as filter who those messages need to go to. It also provides me sample templates to get me started with my message. Review collected by and hosted on G2.com.

What do you dislike about AlertMedia?

The only issue is to make sure your info that you are uploading to the Alert Media people database is formatted correctly. If not, you get the joy of troubleshooting. Customer Service is there to help if it happens. Review collected by and hosted on G2.com.

Jessica T.
JT
Jessica T.
Executive Administrative Assistant
Enterprise (> 1000 emp.)
"Reliable communication and quick customer service."
5/5
What do you like best about AlertMedia?

AlertMedia is a quick and efficient way to communicate with specific groups and large numbers of people across several platforms. Customer Support is always fast to respond and resolve any issues. Review collected by and hosted on G2.com.

What do you dislike about AlertMedia?

The most common issue is team members assigned to the incorrect workplace and unavailable to their current facility. This is more often due to the team member not updating their profile. Review collected by and hosted on G2.com.

Verified User in Individual & Family Services
AI
Verified User in Individual & Family Services
Mid-Market (51-1000 emp.)
"Effortless Notification System with Excellent Support"
5/5
What do you like best about AlertMedia?

I like the flexibility and the support AlertMedia provides. Love it all so far. Everyone’s helpful. Review collected by and hosted on G2.com.

What do you dislike about AlertMedia?

Nothing! Review collected by and hosted on G2.com.

Verified User in Facilities Services
AF
Verified User in Facilities Services
Enterprise (> 1000 emp.)
"Extremely Knowledgeable and Responsive"
5/5
What do you like best about AlertMedia?

Everyone that I worked with on the AlertMedia team will respond to any of my questions within an hour with helpful information to resolve the issue. Review collected by and hosted on G2.com.

What do you dislike about AlertMedia?

I dislike that we are not using more of AlertMedia's products. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
AM
Verified User in Mental Health Care
Enterprise (> 1000 emp.)
"Fast, Easy Way to Reach the Entire Team"
4.5/5
What do you like best about AlertMedia?

Ability to contact your entire team fast Review collected by and hosted on G2.com.

What do you dislike about AlertMedia?

I really can't think of anything right now Review collected by and hosted on G2.com.

Kevin R.
KR
Kevin R.
Staff Performance Manager
Enterprise (> 1000 emp.)
"Usability"
5/5
What do you like best about AlertMedia?

AlertMedia did a great job of making sure the app is easy to understand and use. As professionals, time is a precious commodity and not having to take too much time to try and figure out how something works is always welcome, and AlertMedia has accomplished that. Review collected by and hosted on G2.com.

What do you dislike about AlertMedia?

Sometimes the radius of the area you're located in can be too big which could cause more alerts than what you need, but even that is few, far, and between. Depending on your profession or area, this may be a welcomed feature. Review collected by and hosted on G2.com.

Sagar S.
SS
Sagar S.
Lead
Small-Business (50 or fewer emp.)
"Great Holistic Risk Overview on the Dashboard"
4/5
What do you like best about AlertMedia?

I appreciate how the dashboard provides a comprehensive overview of risks across the map. It clearly shows the detailed impact when a specific location has been compromised. I also enjoy the template section, which offers flexibility to customize notifications and messages according to my needs. Overall, I find the product very easy to use. Review collected by and hosted on G2.com.

What do you dislike about AlertMedia?

I find it frustrating that I am unable to contact individual people. Review collected by and hosted on G2.com.

MD
Mark D.
Security Manager
Mid-Market (51-1000 emp.)
"Essential Communication Tool—Simple, Fast, and Reliable for Our Teams"
5/5
What do you like best about AlertMedia?

This is a great tool to be able to communicate quickly to the whole workforce. The App is simple to use. We plan to promote the App with our Teams to get them to add their personal mobile phones and emails to ensure messages get to everyone. Especially in emergency situation. Review collected by and hosted on G2.com.

What do you dislike about AlertMedia?

Nothing, the app is clear and easy to use. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"The Multi-Tool of Emergency Alert Platforms"
5/5
What do you like best about AlertMedia?

AlertMedia has a user-friendly dashboard that's easy to navigate, even for beginners. We've used AlertMedia for two years and are pleased with its performance. The emergency mass notification feature effectively informs our local and remote employees about situations that may affect them and their work.

We also use the Threat Intelligence feature, receiving weekly briefs on geo-political, cyber, regulatory, health, infrastructure, and supply chain information, as well as demonstrations and industrial actions. This helps us stay aware of the changing threat landscape.

Recently, we started using the Travel Assessment feature, which provides travel briefings for work-related trips. It connects to our company travel portal and automatically generates travel briefings when trips are booked—a very useful feature.

The implementation was smooth, no issues, the iOS app is also a nice feature that I use. Review collected by and hosted on G2.com.

What do you dislike about AlertMedia?

The user structure requires administrator access for notifications, which complicates things when teams change and we need to realign everything. Review collected by and hosted on G2.com.