---
title: AlertMedia Reviews
meta_title: 'AlertMedia Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 569 reviews by the users' company size, role or industry
  to find out how AlertMedia works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 569
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Office Management Software
  url: https://www.g2.com/categories/office-management-software
---


# AlertMedia Reviews
**Vendor:** Alert Media  
**Category:** [Emergency Notification Software](https://www.g2.com/categories/emergency-notification)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 569
## About AlertMedia
All-in-One Platform to Detect, Understand, and Respond to Risk AlertMedia is purpose-built to enable fast, confident decision-making when people, operations, and brand are on the line. The leading Risk Intelligence and Response platform, AlertMedia combines real-time threat intelligence with emergency communication and response workflows so teams quickly understand what’s happening, who’s impacted, and what to do next. Organizations in more than 150 countries, from small businesses to the Fortune 500, including DHL, JetBlue, Coca-Cola Bottling, and Walmart, rely on AlertMedia for enterprise-grade reliability and flexibility without the complexity that slows teams down during real incidents. The AlertMedia Difference Deeper, Actionable Risk Intelligence \> Early signals from online activity and OSINT, combined with analyst-verified intelligence, help teams detect emerging threats early, cut through noise, and act with confidence. Fast, Globally Reliable Emergency Communication \> High-throughput, multichannel delivery with two-way messaging and simple workflows so messages go out in seconds at any scale. Connected Workflows From Detection to Resolution \> Intelligence, people data, and response actions come together in one system reducing clicks, improving alignment, and accelerating response. Built for Rapid Adoption and Execution \> Intuitive workflows and minimal training drive broader admin adoption eliminating bottlenecks and enabling teams to scale processes with confidence. Scales with Program Maturity \> Expand risk monitoring and response capabilities as needs grow without adding tools, headcount, or operational complexity.



## AlertMedia Pros & Cons
**What users like:**

- Users love the **ease of use** of AlertMedia, enabling quick notifications and efficient crisis management at work. (96 reviews)
- Users praise the **amazing customer support** from AlertMedia, highlighting responsiveness and helpfulness across various issues. (48 reviews)
- Users value the **quick notification capabilities** of AlertMedia, ensuring timely updates during emergencies and keeping everyone informed. (43 reviews)
- Users value the **effective communication tools** of AlertMedia, facilitating timely notifications and enhancing employee safety. (40 reviews)
- Users appreciate the **user-friendly experience** of AlertMedia, highlighting its simplicity and excellent support during implementation. (31 reviews)
- Emergency Services (30 reviews)
- Users love the **quick and customizable notifications** from AlertMedia, ensuring timely communication during critical incidents. (29 reviews)
- Users commend the **implementation ease** of AlertMedia, highlighting its simple setup and effective customer support. (26 reviews)
- Group Communication (25 reviews)
- Communication Ease (22 reviews)

**What users dislike:**

- Users experience **notification issues** with AlertMedia, including delayed alerts and overwhelming alert frequency affecting usability. (14 reviews)
- Users find the **inefficiency** in AlertMedia's functionality can lead to frustrating workarounds and delays in setup. (8 reviews)
- Users face **integration issues** with AlertMedia, complicating compatibility with existing IT systems and requiring additional effort. (8 reviews)
- Users face **limitations in user management and feature utilization** , making it challenging to effectively utilize AlertMedia. (7 reviews)
- Users find **limited functionality** in AlertMedia, facing occasional bugs and needing workarounds for full usability. (7 reviews)
- Users feel the pricing of AlertMedia is **too expensive** and should reflect actual usage and features utilized. (6 reviews)
- Inadequate Reporting (6 reviews)
- Users experience occasional **message delivery delays** with AlertMedia, which impacts the overall effectiveness of the service. (5 reviews)
- Account Management Issues (4 reviews)
- Lack of Automation (4 reviews)

## AlertMedia Reviews
  ### 1. User Friendly Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about AlertMedia?**

The product is user-friendly, hassle-free, and meets all of our basic needs.

**What do you dislike about AlertMedia?**

There is nothing we've found that we dislike about AlertMedia.

**Recommendations to others considering AlertMedia:**

Not applicable.

**What problems is AlertMedia solving and how is that benefiting you?**

Company-wide communication needed to be done outside of working hours or in emergencies.

  ### 2. excellent

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 07, 2021

**What do you like best about AlertMedia?**

that I can send one message to multiple numbers

**What do you dislike about AlertMedia?**

that recipients can send pictures without sending a frace on their message

**Recommendations to others considering AlertMedia:**

if your looking for an appt oor product that can help you comunicate with miltiple employes with just one email/message, then Alertmedia is for you

**What problems is AlertMedia solving and how is that benefiting you?**

that we can send one email/message to multiple contacts

  ### 3. Alertmedia has worked for our company when others haven't.

**Rating:** 4.5/5.0 stars

**Reviewed by:** John B. | Chief Risk Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about AlertMedia?**

I like the threat alerts. It is good to know what is happening.

**What do you dislike about AlertMedia?**

Sometimes the threat alerts are not timely.

**Recommendations to others considering AlertMedia:**

Nothing

**What problems is AlertMedia solving and how is that benefiting you?**

Real time communication with our employees.

  ### 4. AlertMedia is a great tool to use for company, team, or individual notifications and alerts.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 18, 2021

**What do you like best about AlertMedia?**

The ability to send text and emails out at once to selected groups or individuals easily through the app or online.

**What do you dislike about AlertMedia?**

No dislike of the system currently in the way we use it.

**What problems is AlertMedia solving and how is that benefiting you?**

We are solving the problem of how to notify remote users if the site has an issue.  Is also beneficial to send other group notification for leads and managers.

  ### 5. Very Intuitive, very flexible. Best bang for the money!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about AlertMedia?**

AlertMedia is so easily customizable. With different branches around the world, and different levels of staff to communicate with, this is a perfect fit.

**What do you dislike about AlertMedia?**

The default dashboard can seem cluttered.

**What problems is AlertMedia solving and how is that benefiting you?**

We easily solved the challenge of contacting staff in various locations with customized messages for each branch. It is an enormous benefit to have saved alerts we can send within seconds is invaluable.

  ### 6. AlertMedia - Does exactly what they say it does and does it well.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about AlertMedia?**

Relatively ease of use/intuitive. Easy to setup and get going. We were up and running and testing in a day. Use it daily since.

**What do you dislike about AlertMedia?**

Not 100% thrilled with the end user integration/automation. The file transfer feeds are a little clunky. Once working it's been reliable, but took a little bit to automate it.

**What problems is AlertMedia solving and how is that benefiting you?**

Communications in urgent matters, Covid check compliance. Security alerts, etc.

  ### 7. Great Tool for Enterprise Notifications

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about AlertMedia?**

I like the ability to created multiple directed groups to send notifications, and can combine groups to cover larger areas.

**What do you dislike about AlertMedia?**

It can sometimes be cumbersome to navigate, and online help isn't always easy to follow.

**What problems is AlertMedia solving and how is that benefiting you?**

We have centers across the US, so we can send notifications to specific centers, or larger - states, time zones and Everyone.  It makes things very convenient.

  ### 8. Great platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 30, 2021

**What do you like best about AlertMedia?**

I like the ability to rapidly notify those who need to know and the ability to customize templates.

**What do you dislike about AlertMedia?**

I have no issues currently with Alert Media.

**What problems is AlertMedia solving and how is that benefiting you?**

During the covid situation, we sent out regular updates to our teams. We also used this platform to inform staff where and when they could get vaccinated and tested.

  ### 9. Excellent tool for mass communication!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Glass, Ceramics & Concrete | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about AlertMedia?**

The different groups you can make within your company

**What do you dislike about AlertMedia?**

Lack of notifications from any replies as responses from alerts

**Recommendations to others considering AlertMedia:**

I recommend using this product for your company, especially for any centralized dispatching system

**What problems is AlertMedia solving and how is that benefiting you?**

It is best for helping to solve any major issue quickly whether it be technical or mechanical and allows disemination of resources to be used properly and effeciently

  ### 10. Good system for emergency communication

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about AlertMedia?**

Easy to use and train others. Template messages are quick and easy.

**What do you dislike about AlertMedia?**

Would like to have the ability to see who has received the alerts, receive messages back and be a 2-way emergency communications tool.

**What problems is AlertMedia solving and how is that benefiting you?**

Alerting several teams, both on and offsite, and in different areas of our facility at once. Great for employees who do not have an office phone.

  ### 11. Alert Media is very user friendly and also easy to train/teach others on how to use it.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 09, 2021

**What do you like best about AlertMedia?**

I like the MAPS and how it shows news and breaking alerts.

**What do you dislike about AlertMedia?**

There is nothing so far that I dislike about Alert Media.

**What problems is AlertMedia solving and how is that benefiting you?**

I can reach out to a large Mass without the hassles other media companies have you go through. Alert Media as a whole is a benefit!

  ### 12. Diversity of Alert Media Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about AlertMedia?**

Alert Media provides an open, flexible platform that has become the primary communications vehicle for mass communication regarding many aspects of our business. Originally conceived to provide BCP updates, Alert Media is used to send tailored company communications. It allows the same message to be sent via email and text. We've found everyone reads texts while a much lower percentage of staff read emails. Alert Media allows us to include links to website or Sharepoint that provide even more detail.  We are very satisfied with its capabilities.

**What do you dislike about AlertMedia?**

Nothing comes to mind pwwepwppwpwpwpwpwpw

**Recommendations to others considering AlertMedia:**

n/a

**What problems is AlertMedia solving and how is that benefiting you?**

mass communication and tailored communication

  ### 13. First Year of Alert Media usage

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dobrila B. | Q, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 10, 2021

**What do you like best about AlertMedia?**

Ease of use and speed of communication to all employees or groups of employees.b Just over the last 6 months there have been significant improvemnets in features adding more value.

**What do you dislike about AlertMedia?**

There is nothing I particularly dislike.

**What problems is AlertMedia solving and how is that benefiting you?**

Access to employees remotely and communicating essential safety messages. Management of Covid response has been seamless thanks to Alert Media.

  ### 14. AlertMedia keeps staff safe and informed

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** August 17, 2021

**What do you like best about AlertMedia?**

I like the configurability of notifications to staff and the ability to push desktop and mobile notifications.

**What do you dislike about AlertMedia?**

As the platform grows, I hope it has the ability to integrate with more applications.

**What problems is AlertMedia solving and how is that benefiting you?**

We are using AlertMedia to help track not only emergency situations, but AlertMedia also notifies us if temperature monitors fall outside of range for medical storage.

  ### 15. Facilities Administrator

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about AlertMedia?**

AlertMedia is an excellent form of clear, instant communication.

**What do you dislike about AlertMedia?**

There is a lot of important information. A different visual layout with more color would separate the different types of information.

**What problems is AlertMedia solving and how is that benefiting you?**

We have service technicians out in the field. AlertMedia solves the instant communication issue. AlertMedia is a great way to keep your company and coworkers safe and informed.

  ### 16. Effective tool to manage safety of your remote teams!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about AlertMedia?**

Ability to monitor several markets at a time and to communicate quickly to field teams.

**What do you dislike about AlertMedia?**

At times, there is a lot of "noise" from alerts that do not have any impact on teams in the area. 10-15 emails/alerts a day.

**What problems is AlertMedia solving and how is that benefiting you?**

Wide-communication updates out to teams.  Monitoring alerts in remote markets and tracking teams when a crisis occurs.

  ### 17. Best Alerting Software Available

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about AlertMedia?**

The simplicity of the interface makes it easy for people outside of the IT department to use it.

**What do you dislike about AlertMedia?**

We have not run into anything yet that we dislike about the product and have been using it for over a year now.

**What problems is AlertMedia solving and how is that benefiting you?**

It provides an out-of-band communication method for employees when there is an email outage or emergency.

  ### 18. AlertMedia is a must for any business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about AlertMedia?**

I like the alert messages and the ability to cascade those messages quickly to the rest of the organization.

**What do you dislike about AlertMedia?**

I don't have any particular dislikes of this product. It's all helpful in some way.

**What problems is AlertMedia solving and how is that benefiting you?**

I needed a better ability to reach out to large groups of employees in times of need, this solved that problem for me.

  ### 19. Excellent Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Paper & Forest Products | Enterprise (> 1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about AlertMedia?**

The support team at AlertMedia is exceptional and the platform itself is super user-friendly. The analytics are really helpful in ensuring you've reached the target audience. We use it for our safety messaging for our operations and we've had great feedback so far.

**What do you dislike about AlertMedia?**

No complaints here, I haven't run into anything that I would change.

**What problems is AlertMedia solving and how is that benefiting you?**

We had previously struggled to get into contact with all of our employees in a timely manner in the event of an emergency or unplanned shutdown and this platform has created a quick and easy way to do so.

  ### 20. Staying Alert

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brad S. | IT Support specialist II, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about AlertMedia?**

The simplicity of adding all of our organizational contacts in one place. The ability to reach the entire company when alerts are needed.

**What do you dislike about AlertMedia?**

The web design is a bit outdated, but nothing that would prevent work from being completed.

**What problems is AlertMedia solving and how is that benefiting you?**

Gathering address information to send out equipment to users, reaching all users with updates on the office.

  ### 21. Pretty good tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Printing | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about AlertMedia?**

I like that we can contact everyone at the company at once for important news and announcements.

**What do you dislike about AlertMedia?**

Sometimes it can be cumbersome to send out.

**What problems is AlertMedia solving and how is that benefiting you?**

We are solving the problem of employee notifications for company news and alerts.  The benefits have been continued contact with all employees, which is vital for people working from home.

  ### 22. Great product, easy to use.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about AlertMedia?**

Ease of use and the ability to send alerts using multiple mediums (call, text, email).

**What do you dislike about AlertMedia?**

The challenge is getting people to pay attention to it.  It is dependant on cellular reception for those in the field, which is a challenge because some of our business is in remote areas.

**What problems is AlertMedia solving and how is that benefiting you?**

We utilize AlertMedia for communication protocols and processes for things such as drills (fire, active shooter, etc.) and real-world situations such as active shooter, evacuation, intruder on the property, etc.  This tool has enabled mass communication across multiple mediums, which has been invaluable.

  ### 23. Current and Helpful

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** August 19, 2021

**What do you like best about AlertMedia?**

The ability for businesses to broadcast wide to employees.

**What do you dislike about AlertMedia?**

We're newer vendors. I haven't witnessed a downside yet.

**Recommendations to others considering AlertMedia:**

Play with it a bit, so you can find the areas on the site that are pertinent to your field.

**What problems is AlertMedia solving and how is that benefiting you?**

It's giving our business a separate platform dedicated to safety/risk management communications, which is helpful.

  ### 24. Great solution that's constantly evolving

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 17, 2021

**What do you like best about AlertMedia?**

AlertMedia's SafeSignal was the perfect solution to allow our staff to have a practical tool for monitoring in the field.

**What do you dislike about AlertMedia?**

The only downside is when our staff don't utilize the resource!

**Recommendations to others considering AlertMedia:**

Anyone looking for lone worker safety enhancements should look no further. The addition of the timer feature even helps to address situations in which cell signal isn't available or spotty and brought extra ease of use.

**What problems is AlertMedia solving and how is that benefiting you?**

You never know when things might go sideways and having SafeSignal as a tool for calling in backup is like a seatbelt for safety.

  ### 25. Great Layout easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about AlertMedia?**

Mostly being able to send group text and having it all come back to a simple to use layout

**What do you dislike about AlertMedia?**

I have not found one, but I would like to see better graphics

**Recommendations to others considering AlertMedia:**

Click on all the features , get familiar with the product

**What problems is AlertMedia solving and how is that benefiting you?**

Mass text messages to get news and issues out fast

  ### 26. Great for COVID-19

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** August 17, 2021

**What do you like best about AlertMedia?**

Using AlertMedia to communicate with our 3,000+ employees globally, survey them, and call specific teams back to work was fantastic.

**What do you dislike about AlertMedia?**

I don't think I dislike AlertMedia at all. It was very user-friendly.

**What problems is AlertMedia solving and how is that benefiting you?**

The ease of communicating with multiple groups of employees (or all of them at once) has really been a game-changer.

  ### 27. Our Employees Love AlertMedia

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2021

**What do you like best about AlertMedia?**

The app is easy to use and very robust..

**What do you dislike about AlertMedia?**

I can't think of anything that I dislike

**Recommendations to others considering AlertMedia:**

Employees want good and timely communication from company leadership.  AlertMedia has been a huge asset in this area.

**What problems is AlertMedia solving and how is that benefiting you?**

Keeping employees informed in a timely manner of anything that affects them.

  ### 28. kEEPS US INFORMED DURING BAD WEATHER

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 17, 2021

**What do you like best about AlertMedia?**

It keeps us updated on the bad conditions automatically without having to go open an app to do it.

**What do you dislike about AlertMedia?**

The loud noise it sets off but I keep my phone volume down so it really itsnt an issue

**Recommendations to others considering AlertMedia:**

Yes I would recommend

**What problems is AlertMedia solving and how is that benefiting you?**

Aware of possible flooding in the area.  Better for driving.

  ### 29. AlertMedia options are what are needed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about AlertMedia?**

I like the preconfigured Templates and the integration to our network for user management.

**What do you dislike about AlertMedia?**

Having a little difficulty in setting up SAML for our users to log into AlertMedia.

**What problems is AlertMedia solving and how is that benefiting you?**

The multiple options to contact the staff are good and provide a better path for communication and allowing two-way communication is a plus.

  ### 30. AlertMedia was a wise choice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2021

**What do you like best about AlertMedia?**

In addition to product capabilities, I've been thoroughly impressed with customer engagement from early demos and Q&As through onboarding and training - excellence throughout.

**What do you dislike about AlertMedia?**

I haven't encountered anything negative yet.

**What problems is AlertMedia solving and how is that benefiting you?**

We're no longer maintaining a custom notification system in-house, one that didn't feature the extensive options in AlertMedia.

  ### 31. First off the customer service from Alex is amazing! He is always so prompt in responding!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about AlertMedia?**

I like the easy use of the system and the ability to have unlimited templates.

**What do you dislike about AlertMedia?**

That if you're an Admin you can change settings that impact everyone rather than just their group.

**What problems is AlertMedia solving and how is that benefiting you?**

COVID response and the benefits are that we have an easy way for employees to respond with daily check-ins.

  ### 32. Exceptional Alert solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 18, 2021

**What do you like best about AlertMedia?**

I like that we can alert via emails and text, and that we can setup groups to send to specific users when needed.

**What do you dislike about AlertMedia?**

There can be a minor delay when sending the alerts.

**Recommendations to others considering AlertMedia:**

It's great

**What problems is AlertMedia solving and how is that benefiting you?**

Alerting users of outages that we may not be able to inform them of otherwise.

  ### 33. Always safe with AlertMedia

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 18, 2021

**What do you like best about AlertMedia?**

AlertMedia is easy to use, intuitive app, regular communications and up-to-date alerts on emergencies happening around the world.

**What do you dislike about AlertMedia?**

I have not experienced anything not to like!

**Recommendations to others considering AlertMedia:**

Great value for the quality of support.

**What problems is AlertMedia solving and how is that benefiting you?**

We are using AlertMedia for geolocating students in the event of a crisis.  Saves time and anxiety!

  ### 34. Functional, but could use QoL improvements.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** August 17, 2021

**What do you like best about AlertMedia?**

Effectively able to communicate messages via multiple channels en mass.

**What do you dislike about AlertMedia?**

Unable to search for unique identifiers such as phone # or email when adding recipients to notice blasts. 

Would like to see profile edit history added as a way to backup/review changes made.

**What problems is AlertMedia solving and how is that benefiting you?**

Reaching thousands through a relatively streamlined interface.

**Official Response from Emily Rediker:**

> Thank you for the review! Your feedback will be shared with our team but we did want to let you know that you can use 'Filter Groups' to pull in audience by email, phone number, or any of the user data in your account! We also have an audit report that would help you see any changes made to profiles. Your CSM would be happy to walk you through this functionality.  

  ### 35. Alert Media Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about AlertMedia?**

Its a good way to keep our tenants and internal team informed in a professional manner.

**What do you dislike about AlertMedia?**

Nothing yet... for what it is - it needs to be as long as it is to send a message.

**What problems is AlertMedia solving and how is that benefiting you?**

We can reach out to teams quickly if needed. Send multiple responses at once.

  ### 36. AlertMedia

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about AlertMedia?**

Set-up was easy, and the system is easy to use.

**What do you dislike about AlertMedia?**

There is nothing that I dislike about the system or its functionality.  It may be helpful for system admins to be able to reset passwords.

**What problems is AlertMedia solving and how is that benefiting you?**

We can get messages out to a core group of individuals very quickly.

  ### 37. Great Communication Methods

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Alternative Medicine | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 18, 2021

**What do you like best about AlertMedia?**

The broad audience that you can send an alert to at once.

**What do you dislike about AlertMedia?**

I haven't found any features to dislike.

**What problems is AlertMedia solving and how is that benefiting you?**

We utilize AlertMedia to notify employees about any possible Covid exposures. It's a great resource to get the news out ASAP to a select group of affected individuals.

  ### 38. Great Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about AlertMedia?**

ease of  use, being able to get a message out to everyoene being able to use polls..just a great tool

**What do you dislike about AlertMedia?**

not really a dislike , just so much that can be done I haven't scratched the surface yet.

**What problems is AlertMedia solving and how is that benefiting you?**

just getting started with it, currently use for weather emergencies

  ### 39. Alert Media

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 09, 2021

**What do you like best about AlertMedia?**

Sending texts are more efficient. We can respond to our clients faster.

**What do you dislike about AlertMedia?**

Sometimes our clients will not respond to the alerts

**What problems is AlertMedia solving and how is that benefiting you?**

I am still learning Alert Media, so as of now, there isn't anything to solve.

  ### 40. Dependable service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** November 15, 2021

**What do you like best about AlertMedia?**

How dependable the reps are and account managers are very knowledgeable

**What do you dislike about AlertMedia?**

I Wish proposal price was lower or comparable to some competitors

**What problems is AlertMedia solving and how is that benefiting you?**

They are helping solve employee check ins during evacuation so they can ensure they are safe during emergencies

  ### 41. System is relatively easy to use and provides a variety of alerts.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about AlertMedia?**

Ease of use and variety of alerts that are available.

**What do you dislike about AlertMedia?**

I tend to get multiple alerts and would like more options to filter out some alerts.

**What problems is AlertMedia solving and how is that benefiting you?**

I've seen multiple alerts for the same issue. Benefit has been the quick communication that can be made across our organization

  ### 42. Perfect solution for our environment

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about AlertMedia?**

Excellent interface and incorporates into our environment seamlessly.  Fast communication to our end users is a must and this solution makes that easy.

**What do you dislike about AlertMedia?**

Would like to see a method for two way interaction for an oncall solution.

**What problems is AlertMedia solving and how is that benefiting you?**

Business continuity updates, office open and closures, weather events.

  ### 43. Efficient and quick way to communicate with widely distributed workforce

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about AlertMedia?**

Ability to quickly communicate with non-email based workforce via text message

**What do you dislike about AlertMedia?**

An occasional problem that some messages show as delivered though some users do not receive them because of their personal phone settings (blocked)

**What problems is AlertMedia solving and how is that benefiting you?**

The ability to communicate quickly with employees that are not office based

  ### 44. Very good support with implementation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Machinery | Enterprise (> 1000 emp.)

**Reviewed Date:** August 29, 2021

**What do you like best about AlertMedia?**

Customer service and support while launching the system

**What do you dislike about AlertMedia?**

At this point, I have not seen a downside on the AlertMedia end

**What problems is AlertMedia solving and how is that benefiting you?**

Instant communications to all employees when an emergency presents itself and looking at communicating non-emergency information as well

  ### 45. Great for Employee Mass Communications

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2021

**What do you like best about AlertMedia?**

It integrates with our HRIS system so we do not have to manually add and remove employee contacts. I like that employees can respond to announcements.

**What do you dislike about AlertMedia?**

I wish the survey option was more user friendly and could do more.

**What problems is AlertMedia solving and how is that benefiting you?**

Immediate communications to all employees. Many of our employees do not have email so it's helpful to send out a communication to everyone even if they are not at work about important info.

  ### 46. Alert Media Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Andrew M. | Business Resilience Project Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about AlertMedia?**

I like how compatible Alert Media is with our current systems.

**What do you dislike about AlertMedia?**

It needs a more robust Threat Monitor portal

**What problems is AlertMedia solving and how is that benefiting you?**

We have been able to rebrand our notification to match our current marketing branding; this has made it easy for employees to recognize the message.

  ### 47. AlertMedia is fantastic

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about AlertMedia?**

tailored customization to receive notifications based on preference

**What do you dislike about AlertMedia?**

lots of items on the dashboard but customer service is helpful

**Recommendations to others considering AlertMedia:**

n/a

**What problems is AlertMedia solving and how is that benefiting you?**

Manually entering employees one by one. we realized we can pull reports and have them batch uploaded as them come in - much easier

  ### 48. Easy and efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about AlertMedia?**

Their products are easy to use and have been an effective tool for our school district.

**What do you dislike about AlertMedia?**

Do not have any major issues with their products.

**What problems is AlertMedia solving and how is that benefiting you?**

Alertus has given the district the ability to contact critical staff in two-way communication to handle sensitive situations.

  ### 49. Wonderful Service and Great Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2021

**What do you like best about AlertMedia?**

New Product constantly announced - user-friendly system - app is great too

**What do you dislike about AlertMedia?**

Nothing - it is a great  and useful system - the app is great too

**What problems is AlertMedia solving and how is that benefiting you?**

Employee Communication 
Another method of communication if we have a cyber threat

  ### 50. Always Meeting Client Needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 17, 2021

**What do you like best about AlertMedia?**

AlertMedia constantly updating services.

**What do you dislike about AlertMedia?**

Mobile App is not easy to send alerts  .

**What problems is AlertMedia solving and how is that benefiting you?**

Alerting employees across the nation and monitoring activity. Ability to easily check in on a location, and ability to get responses back from employees stating they are ok.


## AlertMedia Discussions
  - [How can I get all the zip codes to auto fill the cities and states](https://www.g2.com/discussions/how-can-i-get-all-the-zip-codes-to-auto-fill-the-cities-and-states) - 1 comment, 1 upvote
  - [What is AlertMedia used for?](https://www.g2.com/discussions/what-is-alertmedia-used-for) - 1 comment

- [View AlertMedia pricing details and edition comparison](https://www.g2.com/products/alertmedia/reviews?page=27&section=pricing&secure%5Bexpires_at%5D=2026-08-08+14%3A00%3A54+-0500&secure%5Bsession_id%5D=98813f83-6a57-431f-99d2-8382c3f8c36f&secure%5Btoken%5D=74702b1835881b3b4859bf58614e24f2b5659c8269fdb6b8ff761c4a4a2c7fba&format=llm_user)
## AlertMedia Integrations
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews)
  - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews)
  - [CWT](https://www.g2.com/products/cwt/reviews)
  - [Egencia by Amex GBT](https://www.g2.com/products/egencia-by-amex-gbt/reviews)
  - [Envoy](https://www.g2.com/products/envoy-2022-12-16/reviews)
  - [Envoy Visitors](https://www.g2.com/products/envoy-visitors/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Ontic](https://www.g2.com/products/ontic/reviews)
  - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews)
  - [SAP Concur](https://www.g2.com/products/sap-concur/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Traxo](https://www.g2.com/products/traxo/reviews)
  - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews)
  - [WinTeam by WorkWave](https://www.g2.com/products/winteam-by-workwave/reviews)
  - [Workday](https://www.g2.com/products/workday-workday/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)
  - [Workday Talent Management](https://www.g2.com/products/workday-talent-management/reviews)

## AlertMedia Features
**Additional Functionality**
- Interaction Tracking
- Geolocation
- Two-Way Communication
- Scenario Planning
- Generative AI
- Incident Management
- SMS Messaging
- Activity Dashboard
- Real-Time Notifications
- Chat/Messaging
- Multi-Language Alerts
- Reporting/Analytics
- Templates
- Mobile Access
- Campus Notifications
- Mobile Alerts
- User Management
- Contact Management
- Email Alerts
- Access Controls/Permissions
- Event Triggered Actions
- Mass Notifications
- Scheduling
- Reminders
- Contact Database
- Real-Time Monitoring
- API
- AI Copilot
- Risk Alerts
- Third-Party Integrations
- Multi-Channel Communication
- Communication Management
- Push Notifications

**Additional Functionality**
- Customer Segmentation
- Conversion Tracking
- Post Scheduling
- Automated Scheduling
- Content Management
- Campaign Planning
- Content Library
- Multi-Channel Management
- Campaign Management
- Trend Analysis
- Drag & Drop
- Activity Dashboard
- Customizable Reports
- Multi-Channel Marketing
- Social Promotion
- Data Import/Export
- Contact Management
- Social Media Monitoring
- A/B Testing
- Generative AI
- Customizable Branding
- Email Marketing
- Automated Publishing
- Image Library
- AI Copilot
- Tagging
- Campaign Analytics
- Reporting/Analytics
- Keyword Filtering
- Customizable Templates
- Real-Time Data
- Workflow Management
- Calendar Management
- Data Visualization
- Multi-Campaign
- Social Media Integration
- Multi-Account Management
- Commenting/Notes
- Engagement Tracking
- Third-Party Integrations
- Performance Metrics
- Click Tracking

**Functionality**
- Monitoring - Deep Web
- Monitoring - Dark Web
- Analysis
- Ticketing
- Simple Search
- Leak Source
- Centralized Dashboard
- Real-Time Alerts

**Monitoring & Listening**
- Social Measurement
- Influencer Identification
- Brand Monitoring
- Keyword Tracking
- Trend Analysis
- Competitor Analysis
- Social Media Monitoring
- Competitor Monitoring
- Hashtag Tracking
- Engagement Tracking
- Activity Tracking
- Influencer Tracking
- Impact Measurement

**Threat Identification**
- Proactive Listening
- External Data Mining
- POI Profiles
- Threat Reporting

**Emergency Planning**
- Scenario Planning
- Automated Workflows
- Auditing & Compliance

**Agentic AI - Social Media Listening Tools**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- AI/Machine Learning
- Third-Party Integration
- Social Media Integration

**Data Management & Analysis**
- Sentiment Analysis
- Social Reporting
- Alerts and Notifications
- Advanced Data Filtering

**Threat Assessment**
- Graphical and Link Analysis
- Threat Scoring

**Emergency Management**
- Mass Alerts and Notifications
- Threat Monitoring
- Geolocation
- Integrated Response
- Crisis Communication
- Post-Event Analysis

**Additional Functionality**
- Negative Feedback Management
- Dashboard
- Audience Analytics
- Multi-Account Management
- API
- Collaboration Tools
- AI Copilot
- Data Import/Export
- Data Visualization
- Audience Engagement
- Content Publishing Options
- Content Discovery
- Generative AI
- Performance Metrics
- Natural Language Processing
- Optical Character Recognition
- Campaign Analytics
- Multi-Language
- Multi-Channel Data Collection
- Reporting/Analytics
- Audience Targeting
- Commenting/Notes
- Approval Process Control
- Content Library
- Reporting & Statistics
- Social Promotion
- Real-Time Analytics
- Customer Engagement
- Automated Publishing
- Benchmarking
- Boolean Search
- Tagging
- Visual Analytics
- Access Controls/Permissions
- Reputation Management
- Social Listening
- Social Advertising
- Customizable Reports
- Campaign Management
- Content Management
- Workflow Management

**Threat Monitoring**
- Threat Alerts
- Continuous Monitoring
- Investigation Management

**Platform**
- Reporting and Analytics
- Connections and Integrations
- Collaboration Tools

## Top AlertMedia Alternatives
  - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) - 4.5/5.0 (358 reviews)
  - [Regroup Mass Notification](https://www.g2.com/products/regroup-mass-notification/reviews) - 4.7/5.0 (96 reviews)
  - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (815 reviews)