--- title: AlertMedia Reviews meta_title: 'AlertMedia Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 569 reviews by the users' company size, role or industry to find out how AlertMedia works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 569 scale: '5' date_modified: '2026-08-07' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # AlertMedia Reviews **Vendor:** Alert Media **Category:** [Emergency Notification Software](https://www.g2.com/categories/emergency-notification) **Average Rating:** 4.7/5.0 **Total Reviews:** 569 ## About AlertMedia All-in-One Platform to Detect, Understand, and Respond to Risk AlertMedia is purpose-built to enable fast, confident decision-making when people, operations, and brand are on the line. The leading Risk Intelligence and Response platform, AlertMedia combines real-time threat intelligence with emergency communication and response workflows so teams quickly understand what’s happening, who’s impacted, and what to do next. Organizations in more than 150 countries, from small businesses to the Fortune 500, including DHL, JetBlue, Coca-Cola Bottling, and Walmart, rely on AlertMedia for enterprise-grade reliability and flexibility without the complexity that slows teams down during real incidents. The AlertMedia Difference Deeper, Actionable Risk Intelligence \> Early signals from online activity and OSINT, combined with analyst-verified intelligence, help teams detect emerging threats early, cut through noise, and act with confidence. Fast, Globally Reliable Emergency Communication \> High-throughput, multichannel delivery with two-way messaging and simple workflows so messages go out in seconds at any scale. Connected Workflows From Detection to Resolution \> Intelligence, people data, and response actions come together in one system reducing clicks, improving alignment, and accelerating response. Built for Rapid Adoption and Execution \> Intuitive workflows and minimal training drive broader admin adoption eliminating bottlenecks and enabling teams to scale processes with confidence. Scales with Program Maturity \> Expand risk monitoring and response capabilities as needs grow without adding tools, headcount, or operational complexity. ## AlertMedia Pros & Cons **What users like:** - Users love the **ease of use** of AlertMedia, enabling quick notifications and efficient crisis management at work. (96 reviews) - Users praise the **amazing customer support** from AlertMedia, highlighting responsiveness and helpfulness across various issues. (48 reviews) - Users value the **quick notification capabilities** of AlertMedia, ensuring timely updates during emergencies and keeping everyone informed. (43 reviews) - Users value the **effective communication tools** of AlertMedia, facilitating timely notifications and enhancing employee safety. (40 reviews) - Users appreciate the **user-friendly experience** of AlertMedia, highlighting its simplicity and excellent support during implementation. (31 reviews) - Emergency Services (30 reviews) - Users love the **quick and customizable notifications** from AlertMedia, ensuring timely communication during critical incidents. (29 reviews) - Users commend the **implementation ease** of AlertMedia, highlighting its simple setup and effective customer support. (26 reviews) - Group Communication (25 reviews) - Communication Ease (22 reviews) **What users dislike:** - Users experience **notification issues** with AlertMedia, including delayed alerts and overwhelming alert frequency affecting usability. (14 reviews) - Users find the **inefficiency** in AlertMedia's functionality can lead to frustrating workarounds and delays in setup. (8 reviews) - Users face **integration issues** with AlertMedia, complicating compatibility with existing IT systems and requiring additional effort. (8 reviews) - Users face **limitations in user management and feature utilization** , making it challenging to effectively utilize AlertMedia. (7 reviews) - Users find **limited functionality** in AlertMedia, facing occasional bugs and needing workarounds for full usability. (7 reviews) - Users feel the pricing of AlertMedia is **too expensive** and should reflect actual usage and features utilized. (6 reviews) - Inadequate Reporting (6 reviews) - Users experience occasional **message delivery delays** with AlertMedia, which impacts the overall effectiveness of the service. (5 reviews) - Account Management Issues (4 reviews) - Lack of Automation (4 reviews) ## AlertMedia Reviews ### 1. Efficient tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kenia G. | Human Resources Payroll, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about AlertMedia?** AlertMedia is more than alert system, it's capabilities go beyond. You can easily alert employees by department or as an individual. **What do you dislike about AlertMedia?** The platform is roubust and can be a bit overwhelming. However, after testing, navigation, and implementation it becomes easier to navigate. **What problems is AlertMedia solving and how is that benefiting you?** AlertMedia is filling in the need to be able to communicate with employees during an emergency via text message. It also connects well with our payroll provider so it maintains an up to date active list of emloyees who may need to recevie an alert. ### 2. AlertMedia saves the day **Rating:** 5.0/5.0 stars **Reviewed by:** Laura B. | Business Continuity Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about AlertMedia?** AlertMedia offers 24/7 support which is crucial while trying to send emergency notifications to employees at any time. The implementation process was super easy and both the implementation manager and customer success manager have made themselves readily available for the admin team. **What do you dislike about AlertMedia?** To my knowledge, there are no found downfalls to AlertMedia. **What problems is AlertMedia solving and how is that benefiting you?** Immediate emergency notification to employees - able to easily send notifications to groups of employees or all at once with seamless record update occuring daily to keep contact information up to date. ### 3. AlertMedia has never let us down!!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Diana P. | Staff Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2022 **What do you like best about AlertMedia?** There are several things. First, the ability to upload our employee data multiple times a day seamlessly, ensuring we always are using the most notification method. Second, having the app for after-hours notifications. **What do you dislike about AlertMedia?** We are using AlertMedia for mandatory notifications to employees. In the app, we can retrieve the employees who successfully/failed to receive the message quickly. However, this same report is not available in the desktop version. We need the app report available in the desktop version. **Recommendations to others considering AlertMedia:** It is a very robust piece of software. We have found that they listen to our concerns/recommendations and try to incorporate them as they can. Wonderful company to work with. **What problems is AlertMedia solving and how is that benefiting you?** Alert Media has given us a sense of confidence that we lacked with our previous software. We always have current employee notification choices with our seemless uploads, being able to determine who has received/failed getting the messages, and the use of groups to steamline our messages. ### 4. A Great Solution for Internal Emergency Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Rex B. | Manager of Environmental & Safety, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2024 **What do you like best about AlertMedia?** AlertMedia (AM) is the best system on the market! It's very user-friendly and you can assign all the administrators you want to in order to make your emergency notification system robust. Your employees will understand how to use the application and your administrators will learn quickly how to send messages. If you need help, AM provides templates for ready reference and quick use. The learning curve on this is shorter than systems I've used in the past and far less complicated. You'll have a dashboard that includes a map and running queue of worldwide emergencies in progress along with their status. It's very fascinating. You can see what's going on in your state in real time and determine whether outside emergencies could impact your business and personnel. You'll find more uses for the platform as time goes on. And since you can drill down to creating groups, there is no end to how these groups can use notifications to improve their communication. Customer service is top notch. AM provides frequent webinars that delve into training, tips, and trends. They are receptive to feedback and walking anyone through using the system at the pace most suitable to them. For the cost, it's a better deal than any other alert system. It has the best balance of getting what you pay for. The emails you'll get from them are enough to show you matter as a customer but not so much that it's too much. You owe it to your company to give them a shot. **What do you dislike about AlertMedia?** I don't have anything of substance that I dislike about AM. I can say that there aren't enough emergencies to appreciate it! I'd say that's a good thing. I have peace of mind knowing that it's available and ready whenever I need it. **What problems is AlertMedia solving and how is that benefiting you?** AlertMedia provides my company with a reliable notification system that eliminates our dependence on email and helps make communication more direct. It creates a situation for employees to know that an alert from AlertMedia is something that can't be ignored and need to seriously be considered especially since it could include an answer from the receiver of the message. In the past, we had tried systems that were free which turned out to be ineffective and difficult to navigate. We used another paid system that wasn't nearly as easy to navigate and learn while costing us more money to maintain. We are very satisfied with AlertMedia. ### 5. Great emergency communication tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Forrest C. | Director of Plant Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about AlertMedia?** Ability to stay synchronized with our HR system and know that we have ability to reach our teams whenever necessary. I also like that we have multiple communications channels available to us including email, text, MS Teams etc. **What do you dislike about AlertMedia?** Initial setup took a little effort but honestly the onboarding team at Alert Media helped us through every step. **What problems is AlertMedia solving and how is that benefiting you?** we have 9 locations across 4 states and Alert Media allows us to communicate with each location individually or with any mixture of locations at the click of a button. We can reach people via text, voice, email, app and now even with teams. It is an easy to use tool and keeps our teams connected during an emergency. ### 6. Supervisor Viewpoint **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Plastics | Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2021 **What do you like best about AlertMedia?** My company has been using AlertMedia for over three years. It has proven to be the most effective method of communication with our employees, whether it has info for all employees about policy changes, weather issues, meetings, HR updates, and etc. They receive all updates through phone calls, emails, and text messages so that they can respond by their chosen method. **What do you dislike about AlertMedia?** Nothing at this time because it has been an excellent method to connect all employees about issues as well as communicating changes with policies during this period. **What problems is AlertMedia solving and how is that benefiting you?** Contacting all employees as needed 24 hours a day has been effortless. The benefit to myself as a Shift Supervisor is that the response time has decreased because they will receive the phone call, text, or email simultaneously, so the employee can not say they missed the call. The responses that we have received from all of our 140-plus employees have been very positive. All information is given out to everyone simultaneously, preventing missed information concerning issues and issued updates. ### 7. Great company! **Rating:** 5.0/5.0 stars **Reviewed by:** Mackenzie S. | Helicopter Pilot, Enterprise (> 1000 emp.) **Reviewed Date:** October 06, 2024 **What do you like best about AlertMedia?** I can alert the team quickly! The alert is effective amd the doctors come quickly in a truma. **What do you dislike about AlertMedia?** It would be helpful if i could see that the doctor has read the alert. **What problems is AlertMedia solving and how is that benefiting you?** The truma doctor can be at bedside quickky from upstairs to the ER. ### 8. Great communication tool, but... **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** February 04, 2025 **What do you like best about AlertMedia?** Employees can receive messages without registering or downloading an APP. Ease of communicating with employees in the field. **What do you dislike about AlertMedia?** Pricing model is a challenge for our organization. Our employee demographic struggles to find the attachment in a text. It would be great to move the attachment to the top of them message to make it easy to find. **What problems is AlertMedia solving and how is that benefiting you?** AlertMedia helped us ### 9. Great situational awareness **Rating:** 4.5/5.0 stars **Reviewed by:** Craig M. | Director of Safety, Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2024 **What do you like best about AlertMedia?** The ease that you can see if anything threat that you selected could impact a location. **What do you dislike about AlertMedia?** I can't think of any day to day issues or dislikes with AlertMedia. **What problems is AlertMedia solving and how is that benefiting you?** The issue was trying to maintain good situational awareness of what threats could impact operations across the country. AlertMedia solves this by actively monitoring for and alerting us to the risk of these threats should it arise. ### 10. A full featured product that is constantly evolving. **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph V. | Site admin, Enterprise (> 1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about AlertMedia?** AlertMedia puts the most essential tools within quick reach with a responsive and intuitive interface that is easy to use when timing is critical. **What do you dislike about AlertMedia?** AlertMedia does have some ways to go for developing a more robust product. However, their product release cycles are very responsive compared with other services online. It's only a matter of time before their product will dominate the market. **What problems is AlertMedia solving and how is that benefiting you?** We have a widely distributed physical footprint throughout the world. AlertMedia helps us coordinate different types of critical events and to alert our employees and valued partners regarding these events. ### 11. Easy way to get messages out quickly **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon H. | Administrator/Regional Director of Therapy, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about AlertMedia?** AlertMedia has been a great way for us to communicate messages with our therapists/nurses in the field in a quick and efficient manner regarding emergency preparedness situations. The program makes it easy to send messages in a variety of ways. Our company also likes the response feature which allows therapists/nurses to respond to messages as needed with one click of a number. The automatic messages sent by Alert Media are also helpful when preparing for emergent situations/events. **What do you dislike about AlertMedia?** At this time, we do have have anything we don't like about the program. **What problems is AlertMedia solving and how is that benefiting you?** AlertMedia allows us to communciate easily regarding emergent situations/events and also receive a quick response from therapists/nurses when needed. ### 12. Alert the youth **Rating:** 5.0/5.0 stars **Reviewed by:** Tania G. | Regional Health and Safey Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about AlertMedia?** In my company, we use AlertMedia to connect with college students while abroad. Emails are not something that they usually check, but having a cool interactive app makes the difference when you need to send a time-sensitive notification. **What do you dislike about AlertMedia?** I'd love to have the ability to add and delete people in groups based on specific dates. **What problems is AlertMedia solving and how is that benefiting you?** Send emergency notifications to US citizens across the world. ### 13. Consumer Banker IV **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2025 **What do you like best about AlertMedia?** easy to communicate alert messages to the team. **What do you dislike about AlertMedia?** everything is great!! nothing to dislike **What problems is AlertMedia solving and how is that benefiting you?** easy to message bank opening and closures. ### 14. Easy Implementation Process **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2024 **What do you like best about AlertMedia?** Will be able to easily send out notifications to our workforce. The customer support team was phenominal. Our implementation process was very easy and the number of features offered are really beneficial. **What do you dislike about AlertMedia?** There are a few templates that needed to be updated - which is very minor in the grand scheme of things. **What problems is AlertMedia solving and how is that benefiting you?** The application is very easy to use, making it the exact right tool for our executive team to use, if necessary. ### 15. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Latisha H. | Consumer Banker 1, Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about AlertMedia?** Alert Media is very user friendly and also gives real time updates! **What do you dislike about AlertMedia?** I do not have any dislikes thus far with the app. **What problems is AlertMedia solving and how is that benefiting you?** We use it daily when entering the bank and also to let everyone know when it is clear to enter, this helps everyone know they are entering a safe environment. ### 16. Our onboarding team did an excellent job of keeping us on schedule **Rating:** 5.0/5.0 stars **Reviewed by:** Wes E. | Facilities Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2024 **What do you like best about AlertMedia?** the interface is easy to use and the implementaition went really smooth. **What do you dislike about AlertMedia?** getting all of the auto responses figured out has been a challenge **What problems is AlertMedia solving and how is that benefiting you?** notifications across all of the workforce. we have a lot of manufacturing workers that do not have computers so this will help reach everyone ### 17. Alert Media is so convenient!! **Rating:** 5.0/5.0 stars **Reviewed by:** Tiffany S. | Clinical Nurse Shift Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about AlertMedia?** The ability to use groups to quickly notify team members. Also love that you can exclude members of the group who don't want to be notified such as a team member who is working the shift you are asking others to pick up due to staffing needs. **What do you dislike about AlertMedia?** When searching for team members using the AlertMedia app on my phone, I have to delete or backspace the team members name once they are selected which is somewhat cumbersome and time consuming. **What problems is AlertMedia solving and how is that benefiting you?** It solves the problem of quickly notifying team members all at the same time which is fair to all members of the team. ### 18. Best Solution for Our Environment **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2024 **What do you like best about AlertMedia?** Implementation was well thought out and even had material for sending executive team and staff. We saw well above average adoption rates and have been incredibly happy with our support thruout the entire process. **What do you dislike about AlertMedia?** Their desktop alerts and Active Directory integrations were not easy to distribute at large scale and require additional scripting to get implemented correctly. If you have over 1k devices, it might not be the best solution. **What problems is AlertMedia solving and how is that benefiting you?** We needed a standard method for aggregating communications during emergency situations. I was also pleasantly surprised how well it handles smaller "notices". So the flexibility is making it a core notification platform for us going forward. **Official Response from Meredith Foor:** > Thank you for your thoughtful review! We’re delighted to hear about your positive implementation experience and the strong adoption rates you’re experiencing with AlertMedia. Our team is available to meet with you to address any concerns you have about scaling to over 1,000 devices. Many large customers, including Walmart, JetBlue, and Coca-Cola, are successfully leveraging AlertMedia to manage thousands of devices with excellent results. We’re confident we can help you achieve the best outcomes as you continue to scale. Please don’t hesitate to reach out to your customer service representative —we’re here to support you! ### 19. AlertMedia Review **Rating:** 4.5/5.0 stars **Reviewed by:** Leah S. | Operations Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about AlertMedia?** Alert Media is incredibly easy to use and user friendly. **What do you dislike about AlertMedia?** I would like the ability to customize our dashboard by user. **What problems is AlertMedia solving and how is that benefiting you?** Providing a 3rd party means of communication ### 20. AlertMedia has been very dependable and timely. **Rating:** 4.5/5.0 stars **Reviewed by:** Lawrence P. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2023 **What do you like best about AlertMedia?** It is a reliable way to communicate during emergency situations. **What do you dislike about AlertMedia?** Haven't discovered any downside as of yet. **What problems is AlertMedia solving and how is that benefiting you?** Providing quick and reliable communications during emergencies. ### 21. Just onboarded **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2024 **What do you like best about AlertMedia?** custumer support and custimization far better than other systems previously used. also custumer guidance about product and ongoing support so far seems much better for the pirce than other systems we have used. **What do you dislike about AlertMedia?** we may have some issues with specific vioence events at some of our geographic locations getting through at our locations but that is going to be an issue with any platform. **What problems is AlertMedia solving and how is that benefiting you?** threat assesments and alerts about ongoing events, as a level one trauma targeted info about threats is essential to our service lines ### 22. Alert Media review **Rating:** 5.0/5.0 stars **Reviewed by:** GREG S. | Business Continuity Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2024 **What do you like best about AlertMedia?** Ease of use and tutorials are very useful. **What do you dislike about AlertMedia?** Does not use employee ID as unique identifier. **What problems is AlertMedia solving and how is that benefiting you?** We like the threat intelligence feature a great deal. ### 23. Alert Media for FCS **Rating:** 5.0/5.0 stars **Reviewed by:** Scott W. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2024 **What do you like best about AlertMedia?** Functionality and ease of use. Very easy to create an alert quickly. **What do you dislike about AlertMedia?** Woudl like to have the ability to see the map based on our region **What problems is AlertMedia solving and how is that benefiting you?** Quickly alerting our team of emergencies in our area! ### 24. I enjoy receiving daily updates **Rating:** 4.5/5.0 stars **Reviewed by:** Jack B. | GM, Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2024 **What do you like best about AlertMedia?** Alert Media keeps me informed of domestic and international threats. **What do you dislike about AlertMedia?** There are no downsides for Alert Media information **What problems is AlertMedia solving and how is that benefiting you?** I want to be aware of emergency situations ### 25. Outstanding service, reliable, professional. **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer F. | Adjunct Faculty, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about AlertMedia?** Excellent support and interface - user friendly. **What do you dislike about AlertMedia?** Very little - satisfied customer- appreicate the support and service. **What problems is AlertMedia solving and how is that benefiting you?** Emergency two way response for our programs and intelligence tracking ### 26. Great product & support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2024 **What do you like best about AlertMedia?** The AlertMedia product does what it claims, and the support in getting it up and running and helping with user adoption has been top notch. **What do you dislike about AlertMedia?** I haven't found anything to dislike yet. It does what they claim. **What problems is AlertMedia solving and how is that benefiting you?** It's keeping our staff safer and giving them piece of mind when out in the field. ### 27. Amazing app **Rating:** 5.0/5.0 stars **Reviewed by:** sonja r. | consumer banker 1, Enterprise (> 1000 emp.) **Reviewed Date:** September 20, 2024 **What do you like best about AlertMedia?** It is very easy to work. When you are needing to send an alert quick its easy to send. **What do you dislike about AlertMedia?** I dislike having use the location feauture on my phone. **What problems is AlertMedia solving and how is that benefiting you?** It is showing quick way to send notifications to other associates about what is going on at work. ### 28. Definitely one of our top investments **Rating:** 5.0/5.0 stars **Reviewed by:** ElizaBeth P. | Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2023 **What do you like best about AlertMedia?** We are a statewide non-profit that communicates with over 200 locations. This has been one of our best investments, both within our Health & Safety team, but also our agency. What has been most satisfying is that Alert Media as delivered on 110% of our expectations. From sales, to training, to customer support we are fully impressed with what we have and have intergrated it into multiple avenues to support communicaiton and employee safety. We were definitely impressed by how easy it is to use and how easy it was to get our whole agency up and running. **What do you dislike about AlertMedia?** No dislikes at all. We love everything about Alert Media **What problems is AlertMedia solving and how is that benefiting you?** Alert Media allows us speed of information. It allows us to both get information out to our locations and employees quickly and creates a platform for our staff to get incident information back to us. ### 29. Great emergency software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2024 **What do you like best about AlertMedia?** It is easy to use and reliable. Implementation was easy and they have good customer support. It was very easy to integrate with our payroll software, ADP. **What do you dislike about AlertMedia?** None that I have found yet. If any are found, they are quickly rectified by customer support. **What problems is AlertMedia solving and how is that benefiting you?** Notifying employees of fire drills, tornado drills, etc. It is a quick and easy way to notify employees. ### 30. Best product out there and a wonderful team to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph W. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2024 **What do you like best about AlertMedia?** How easy the dashboard and managment sysystem is on the admin level. To be able to manage all user data and alerts so easily is wonderful! So many features inside the dashboard and alerts. Easy team to work wiht on implementation and their account managers then support team and all other departments really are super invovled the whole way which is nice! **What do you dislike about AlertMedia?** I dislike nothing so far from this product! **What problems is AlertMedia solving and how is that benefiting you?** This is solving how we manage and alert our employees. Makes it so much easiser and faster. ### 31. Five star review **Rating:** 5.0/5.0 stars **Reviewed by:** Charity E. | Regional Shift Operations Supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about AlertMedia?** The staff at Alert Media ALWAYS respond quickly and has my issues resolved, typically, in less than 15 minutes. Their emails are always polite and professional. I greatly appreciate the work they do. **What do you dislike about AlertMedia?** I do not have any negatives to report for Alert Media/ They do a great job **What problems is AlertMedia solving and how is that benefiting you?** Adding new employees. Updating people and groups ### 32. Quality Product and service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2024 **What do you like best about AlertMedia?** It is easy to use, well laid out, and increases our team's effectiveness and efficiency. **What do you dislike about AlertMedia?** The threat intelligence reporting settings need more granularity. The team puts out excellent products, but the volume of the automatic weather notifications can overwhelm inboxes for organizations with dozens of locations. **What problems is AlertMedia solving and how is that benefiting you?** Communication to impacted employees during emergencies and incidents. ### 33. Versatile Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Jonas G. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about AlertMedia?** We have utilized this platform since 2020 and still, the ease of use in generating communication with our employees is extremely easy. **What do you dislike about AlertMedia?** None at this time. No complaints from our end. **What problems is AlertMedia solving and how is that benefiting you?** Communicating to our employees is extremely efficient and easy with this platform. The events page is perfect for inclement weather keeping all updates consolidated to each event. ### 34. Target Hospitality **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas T. | Corporate Safety Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2024 **What do you like best about AlertMedia?** Fast emergency alerting and the conference function **What do you dislike about AlertMedia?** Need to figure out a better way to introduce and work on API connections **What problems is AlertMedia solving and how is that benefiting you?** Mass notification protecting employees, guests, and assets. ### 35. User-friendly and time saving! **Rating:** 5.0/5.0 stars **Reviewed by:** Mandy K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2024 **What do you like best about AlertMedia?** AlertMedia is extremly user friendly when needing to send a message out to a group of people at the same time. My company uses this tool when an immediate response is required by our team. The simple features let us customize our message for the team to simply acknowledge they received the message and are resporting to the site. **What do you dislike about AlertMedia?** Not a fault of AlerMedia, but another sector of our company uses AlertMedia for daily messages to their team rather than just emergency response. I feel their over-usage has desensitized the team to treating AlertMedia messages as a priority. Maybe if there was a way to separate? **What problems is AlertMedia solving and how is that benefiting you?** Qyuickly getting the same message out to the whole team and vereifying receipt and response ### 36. Streamlined and convenient. Easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2024 **What do you like best about AlertMedia?** That it provides a secure and easy platform to communicate and ensure our safety **What do you dislike about AlertMedia?** It would be nice to have the option to not alert the people who have the day off. **What problems is AlertMedia solving and how is that benefiting you?** It is solving our need to communicate clearly that our banking center is safe to enter and to alert us of any bank closures we need to be aware of. ### 37. I am a happy customer **Rating:** 5.0/5.0 stars **Reviewed by:** natasha m. | Consumer Banker III, Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2024 **What do you like best about AlertMedia?** I like how fast and easy to use the app is. We use this app daily. **What do you dislike about AlertMedia?** Nothing now. I used to not like that checking the ATM wasn't an option on there and we had to type it out eveyday but they have changed that and now we have a checking the ATM icon. **What problems is AlertMedia solving and how is that benefiting you?** It helps keep us informed with other branches if their is an emergency. ### 38. Easy and very good when need to get messages out **Rating:** 4.5/5.0 stars **Reviewed by:** Carrie J. | CMA Unit Sectary for the ER, Enterprise (> 1000 emp.) **Reviewed Date:** August 31, 2024 **What do you like best about AlertMedia?** Templet to help with sending messages. Pre done to senders **What do you dislike about AlertMedia?** nothing i love using it to get messages to people that need to know **What problems is AlertMedia solving and how is that benefiting you?** none ### 39. Trusted partner in time of need **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2024 **What do you like best about AlertMedia?** My favorite thing about AlertMedia is that I can access it 24/7 from anywhere. When you need to get a message to your company/coworkers to alert them about any kind of notice, it is easy. It is also easy to get responses from people receiving the messages. Alert Media has so many fuctions to explore! **What do you dislike about AlertMedia?** I don't see any downsides to AlertMedia. **What problems is AlertMedia solving and how is that benefiting you?** Fire, Flood, Weather, Civil unrest ### 40. Alert Media is a great communication tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Teresa W. | Office Mgr, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about AlertMedia?** It is easy to keep our customers and staff informed. **What do you dislike about AlertMedia?** Requires cell phone number in order to communicate. **What problems is AlertMedia solving and how is that benefiting you?** We use this to communicate with staff as well as our resident/customer base regarding important events. ### 41. AM has worked marvelous for us. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2024 **What do you like best about AlertMedia?** The MAP Feature, so I can see where the issues are. **What do you dislike about AlertMedia?** The drawing tools aren't the easiest to maneuver. **What problems is AlertMedia solving and how is that benefiting you?** Notifying our users of any type of incident. People read text messages. ### 42. Alert Media has provided the communication tool needed for our company very nicely. **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew R. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2024 **What do you like best about AlertMedia?** The ability to make templates for emergency messages has given us a useful tool for emergency notifications. **What do you dislike about AlertMedia?** Sometimes there is a substantial delay in the message delivery, it has only happened a couple of times in the 5 years we have been using the service. **What problems is AlertMedia solving and how is that benefiting you?** Giving us the ability to make may people aware of emergencies simultaneously. ### 43. Great experience **Rating:** 4.5/5.0 stars **Reviewed by:** Joseph S. | Environment, Health and Safety Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about AlertMedia?** I use Alert Media for mass communication to our team members. I like how easy it is to use the template feature especially dueing an actual emergency event. **What do you dislike about AlertMedia?** I uploaded my contacts list using the Alert Media XL spreadsheet with pre populated fields. I struggled a bit because there were too many fields for my needs. **What problems is AlertMedia solving and how is that benefiting you?** We always struggled on getting important information out to our employees quickly. Using alert media solved that issue for us. ### 44. Great tool for organizational peace of mind **Rating:** 5.0/5.0 stars **Reviewed by:** Jenn C. | Corporate Recruiter | Learning & Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2024 **What do you like best about AlertMedia?** We like that there is an easy way to send out messages enterprise-wide in case of emergency. Customer service is also top notch, and they are very responsive to my emails if I ever reach out with questions. **What do you dislike about AlertMedia?** N/A. We have had a very positive experience so far! **What problems is AlertMedia solving and how is that benefiting you?** We are using AlertMedia to reach out entire company in offices around the country simultaneously. This immediacy can be very important when it comes to very time sensitive situations. ### 45. Great Experience with Alert Media **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about AlertMedia?** The product and the Customer Service! Very easy to use. **What do you dislike about AlertMedia?** Nothing yet. Has not disappointed. Keep up the good work! **What problems is AlertMedia solving and how is that benefiting you?** Alert Media has given us a great communication tool so that we can reach out to our employees more effectively and efficiently. ### 46. Alert Media Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2024 **What do you like best about AlertMedia?** Simple to use, user friendly. Threat Intelligence The Dashboard provides all the information you need up front **What do you dislike about AlertMedia?** Not being able to decide who recieved the resopnces to notifications **What problems is AlertMedia solving and how is that benefiting you?** Mass notification ### 47. Most easy implementation ever **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about AlertMedia?** The ease of use and set up. From the beginning it was so easy to set up and now the use is so friendly that I enjoy sharing the tool with the rest of our company. **What do you dislike about AlertMedia?** At the moment on weekly watchlist I'd like to see a why this topic is important "why do we care " type of assessment **What problems is AlertMedia solving and how is that benefiting you?** Alert notifications while at work but also delivery to my phone where you do not feel stuck to the computer 24-7 since we have a small team. ### 48. AlertMedia Partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Gianetta J. | VP and Chief People Officer, Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2022 **What do you like best about AlertMedia?** Customer support team is very proactive and great teachers of the system. Very easy to use and our associates love it. **What do you dislike about AlertMedia?** Nothing. They really do a great job for us and our associates. **What problems is AlertMedia solving and how is that benefiting you?** Communication-related to weather, social unrest, safety situations. Connecting faster via text with our associates. ### 49. Essential for any business **Rating:** 5.0/5.0 stars **Reviewed by:** Jameson W. | Safety Coordinator, Food Production, Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2023 **What do you like best about AlertMedia?** Alert media brings together the essential task of notifing all employees of impeding danger to the convieience of notifing one department of less important items. The ability to pre-fill out template alerts before they are needed saves minutes when seconds count. Alert Media is like insurance. You hope you never have to use it, but when you do you expect it to work, and work well! **What do you dislike about AlertMedia?** I would like to see a way to translate a selected text to common langauges. That way, when sending an alert, only one message could be sent, with a couple different translations. **What problems is AlertMedia solving and how is that benefiting you?** Contacting all employees with critical information rather than use a PA system, or manual phone calls. Also, outside of the emergency usage, you can send messages that are important, and utilize the confirm function, to verify that employees received your message. This way an employee can not say they did not get an important message. ### 50. Very prompt response sent out to personnel. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 15, 2024 **What do you like best about AlertMedia?** It is very simple and has a very prompt response **What do you dislike about AlertMedia?** This is the first time I have used, so not sure. Thank you. **What problems is AlertMedia solving and how is that benefiting you?** N/A ## AlertMedia Discussions - [How can I get all the zip codes to auto fill the cities and states](https://www.g2.com/discussions/how-can-i-get-all-the-zip-codes-to-auto-fill-the-cities-and-states) - 1 comment, 1 upvote - [What is AlertMedia used for?](https://www.g2.com/discussions/what-is-alertmedia-used-for) - 1 comment - [View AlertMedia pricing details and edition comparison](https://www.g2.com/products/alertmedia/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+13%3A54%3A55+-0500&secure%5Bsession_id%5D=4ea6794c-ba37-4d52-a0f7-15b76d22725f&secure%5Btoken%5D=4c77b5ff3908afa208b041f8b0499ef17ce6bdbad88d47c619a59ebf7d2c8aa6&format=llm_user) ## AlertMedia Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews) - [CWT](https://www.g2.com/products/cwt/reviews) - [Egencia by Amex GBT](https://www.g2.com/products/egencia-by-amex-gbt/reviews) - [Envoy](https://www.g2.com/products/envoy-2022-12-16/reviews) - [Envoy Visitors](https://www.g2.com/products/envoy-visitors/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Ontic](https://www.g2.com/products/ontic/reviews) - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Traxo](https://www.g2.com/products/traxo/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [WinTeam by WorkWave](https://www.g2.com/products/winteam-by-workwave/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Workday Talent Management](https://www.g2.com/products/workday-talent-management/reviews) ## AlertMedia Features **Additional Functionality** - Interaction Tracking - Geolocation - Two-Way Communication - Scenario Planning - Generative AI - Incident Management - SMS Messaging - Activity Dashboard - Real-Time Notifications - Chat/Messaging - Multi-Language Alerts - Reporting/Analytics - Templates - Mobile Access - Campus Notifications - Mobile Alerts - User Management - Contact Management - Email Alerts - Access Controls/Permissions - Event Triggered Actions - Mass Notifications - Scheduling - Reminders - Contact Database - Real-Time Monitoring - API - AI Copilot - Risk Alerts - Third-Party Integrations - Multi-Channel Communication - Communication Management - Push Notifications **Additional Functionality** - Customer Segmentation - Conversion Tracking - Post Scheduling - Automated Scheduling - Content Management - Campaign Planning - Content Library - Multi-Channel Management - Campaign Management - Trend Analysis - Drag & Drop - Activity Dashboard - Customizable Reports - Multi-Channel Marketing - Social Promotion - Data Import/Export - Contact Management - Social Media Monitoring - A/B Testing - Generative AI - Customizable Branding - Email Marketing - Automated Publishing - Image Library - AI Copilot - Tagging - Campaign Analytics - Reporting/Analytics - Keyword Filtering - Customizable Templates - Real-Time Data - Workflow Management - Calendar Management - Data Visualization - Multi-Campaign - Social Media Integration - Multi-Account Management - Commenting/Notes - Engagement Tracking - Third-Party Integrations - Performance Metrics - Click Tracking **Functionality** - Monitoring - Deep Web - Monitoring - Dark Web - Analysis - Ticketing - Simple Search - Leak Source - Centralized Dashboard - Real-Time Alerts **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis - Social Media Monitoring - Competitor Monitoring - Hashtag Tracking - Engagement Tracking - Activity Tracking - Influencer Tracking - Impact Measurement **Threat Identification** - Proactive Listening - External Data Mining - POI Profiles - Threat Reporting **Emergency Planning** - Scenario Planning - Automated Workflows - Auditing & Compliance **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integration - Social Media Integration **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Threat Assessment** - Graphical and Link Analysis - Threat Scoring **Emergency Management** - Mass Alerts and Notifications - Threat Monitoring - Geolocation - Integrated Response - Crisis Communication - Post-Event Analysis **Additional Functionality** - Negative Feedback Management - Dashboard - Audience Analytics - Multi-Account Management - API - Collaboration Tools - AI Copilot - Data Import/Export - Data Visualization - Audience Engagement - Content Publishing Options - Content Discovery - Generative AI - Performance Metrics - Natural Language Processing - Optical Character Recognition - Campaign Analytics - Multi-Language - Multi-Channel Data Collection - Reporting/Analytics - Audience Targeting - Commenting/Notes - Approval Process Control - Content Library - Reporting & Statistics - Social Promotion - Real-Time Analytics - Customer Engagement - Automated Publishing - Benchmarking - Boolean Search - Tagging - Visual Analytics - Access Controls/Permissions - Reputation Management - Social Listening - Social Advertising - Customizable Reports - Campaign Management - Content Management - Workflow Management **Threat Monitoring** - Threat Alerts - Continuous Monitoring - Investigation Management **Platform** - Reporting and Analytics - Connections and Integrations - Collaboration Tools ## Top AlertMedia Alternatives - 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