--- title: AlertMedia Reviews meta_title: 'AlertMedia Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 569 reviews by the users' company size, role or industry to find out how AlertMedia works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 569 scale: '5' date_modified: '2026-08-07' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # AlertMedia Reviews **Vendor:** Alert Media **Category:** [Emergency Notification Software](https://www.g2.com/categories/emergency-notification) **Average Rating:** 4.7/5.0 **Total Reviews:** 569 ## About AlertMedia All-in-One Platform to Detect, Understand, and Respond to Risk AlertMedia is purpose-built to enable fast, confident decision-making when people, operations, and brand are on the line. The leading Risk Intelligence and Response platform, AlertMedia combines real-time threat intelligence with emergency communication and response workflows so teams quickly understand what’s happening, who’s impacted, and what to do next. Organizations in more than 150 countries, from small businesses to the Fortune 500, including DHL, JetBlue, Coca-Cola Bottling, and Walmart, rely on AlertMedia for enterprise-grade reliability and flexibility without the complexity that slows teams down during real incidents. The AlertMedia Difference Deeper, Actionable Risk Intelligence \> Early signals from online activity and OSINT, combined with analyst-verified intelligence, help teams detect emerging threats early, cut through noise, and act with confidence. Fast, Globally Reliable Emergency Communication \> High-throughput, multichannel delivery with two-way messaging and simple workflows so messages go out in seconds at any scale. Connected Workflows From Detection to Resolution \> Intelligence, people data, and response actions come together in one system reducing clicks, improving alignment, and accelerating response. Built for Rapid Adoption and Execution \> Intuitive workflows and minimal training drive broader admin adoption eliminating bottlenecks and enabling teams to scale processes with confidence. Scales with Program Maturity \> Expand risk monitoring and response capabilities as needs grow without adding tools, headcount, or operational complexity. ## AlertMedia Pros & Cons **What users like:** - Users love the **ease of use** of AlertMedia, enabling quick notifications and efficient crisis management at work. (96 reviews) - Users praise the **amazing customer support** from AlertMedia, highlighting responsiveness and helpfulness across various issues. (48 reviews) - Users value the **quick notification capabilities** of AlertMedia, ensuring timely updates during emergencies and keeping everyone informed. (43 reviews) - Users value the **effective communication tools** of AlertMedia, facilitating timely notifications and enhancing employee safety. (40 reviews) - Users appreciate the **user-friendly experience** of AlertMedia, highlighting its simplicity and excellent support during implementation. (31 reviews) - Emergency Services (30 reviews) - Users love the **quick and customizable notifications** from AlertMedia, ensuring timely communication during critical incidents. (29 reviews) - Users commend the **implementation ease** of AlertMedia, highlighting its simple setup and effective customer support. (26 reviews) - Group Communication (25 reviews) - Communication Ease (22 reviews) **What users dislike:** - Users experience **notification issues** with AlertMedia, including delayed alerts and overwhelming alert frequency affecting usability. (14 reviews) - Users find the **inefficiency** in AlertMedia's functionality can lead to frustrating workarounds and delays in setup. (8 reviews) - Users face **integration issues** with AlertMedia, complicating compatibility with existing IT systems and requiring additional effort. (8 reviews) - Users face **limitations in user management and feature utilization** , making it challenging to effectively utilize AlertMedia. (7 reviews) - Users find **limited functionality** in AlertMedia, facing occasional bugs and needing workarounds for full usability. (7 reviews) - Users feel the pricing of AlertMedia is **too expensive** and should reflect actual usage and features utilized. (6 reviews) - Inadequate Reporting (6 reviews) - Users experience occasional **message delivery delays** with AlertMedia, which impacts the overall effectiveness of the service. (5 reviews) - Account Management Issues (4 reviews) - Lack of Automation (4 reviews) ## AlertMedia Reviews ### 1. Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2021 **What do you like best about AlertMedia?** The service that we receive from our Customer Support rep cannot be matched. Jacob Berger always goes above and beyond our expectations and is always willing to offer assistance when we have a question about our integration or a feature of our service. He is hands down one of the very best support professionals I've ever encountered in 20 years in the service industry. **What do you dislike about AlertMedia?** I wish that Alert Media had a Work Day integration. **What problems is AlertMedia solving and how is that benefiting you?** Being able to launch an emergency communication to our colleagues in a fast and efficient manner, and getting help from Alert Media staff if we receive an error when trying to send out an urgent communication. ### 2. HSE Manager **Rating:** 4.5/5.0 stars **Reviewed by:** Taylor M. | HSE Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** I like how versatile the system. The call center acts swiftly and promptly when a checkin is missed. **What do you dislike about AlertMedia?** Possible connectivity issues in remote areas. **Recommendations to others considering AlertMedia:** If you're looking for a great solution to your lone worker and journey management needs, then look no further. The integration of this application into our business was seamless. The ease of use from an end-user standpoint is more effortless than going on social media. **What problems is AlertMedia solving and how is that benefiting you?** We are solving our lone worker and journey management issues. ### 3. Logical, simple **Rating:** 4.0/5.0 stars **Reviewed by:** Robert B. | Director of Security/Chief Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** Editable templates, a selection of response mediums - email, SMS, phone call in any combination. **What do you dislike about AlertMedia?** You do have to define the sending groups, as you will have to do in any alerting application. Groups are separate from network security groups, uncertain what can be imported. **What problems is AlertMedia solving and how is that benefiting you?** System resolves the issue of warning the users of emergencies in the area; we have had an active shooter incident, an earthquake, snow delays, and mass transit/road closures that affect travel to the building. ### 4. Alert Media has taken our commitment and response time to our clients and employees to a new level. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** The ability to communicate to employees in a specific department or to the entire company in a matter of a few seconds. The tracking of confirmed receipts and survey option answers makes metrics gathering a breeze. **What do you dislike about AlertMedia?** Our company is in our fourth year with Alert Media and honestly have no dislikes. All the aspects of the application meet the needs of our company. **Recommendations to others considering AlertMedia:** Partner with your account rep for start-up and implementation. It's easy, but you can learn a lot the first day or two. **What problems is AlertMedia solving and how is that benefiting you?** Our clients expect a quick response to shipping and receiving 24/7. We have been able to not only meet but exceed our client expectations with our improved response time. ### 5. Excellent way to ensure safety of my employees **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander F. | Assistant Manager, Security, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** Ease of use, both for myself and the employees that register themselves **What do you dislike about AlertMedia?** I did not like that I didn't have a text counter; it should be a feature that doesn't need to be turned on, should always be on. **Recommendations to others considering AlertMedia:** It is an excellent tool for ensuring the safety of employees. We use it for Covid-19 surveys, as well as fire evacuations and managing of other critical indicents **What problems is AlertMedia solving and how is that benefiting you?** Currently used to screen all employees daily for Covid-19 ### 6. One of my top partners **Rating:** 5.0/5.0 stars **Reviewed by:** Barry R. | SVP: Director of Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** AlertMedia is easy to use, yet powerful enough to make sure that all of my users are safe and informed. **What do you dislike about AlertMedia?** Nothing comes to mind honestly. AM has been exactly what we were promised. **What problems is AlertMedia solving and how is that benefiting you?** Especially during the recent COVID lockdowns, we have been able to quickly share company decisions/directives quickly to all users on every possible platform. This allows us the confidence to believe that a vast majority of users received the communication in a timely manner. ### 7. So Good i had Campbell Soup implement it **Rating:** 5.0/5.0 stars **Reviewed by:** Saad Q. | HR Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** I have been using alert media for 7+ years and love the ease of use and setup process. I was able to convince the Campbell soup company to implement this for all 12k+ employees **What do you dislike about AlertMedia?** At this point i have nothing bad to say about the system **What problems is AlertMedia solving and how is that benefiting you?** Communication is the number 1 problem we have solved at our locations with Alert Media we can quickly reach out to employees and important parties to outline chnages ### 8. AlertMedia has been an amazing company to work with. **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel H. | Executive Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** I love AlertMedia's hardworking team that meets with us often to make sure we are enjoying our program, and make any changes (if necessary). **What do you dislike about AlertMedia?** There is nothing I dislike about AlertMedia. They are always willing to help us and work with us daily. **What problems is AlertMedia solving and how is that benefiting you?** We have customized our on-call system to make it the most efficient for our company. That is one thing we love about AlertMedia; it isn't a one size fits all company. ### 9. Quick way to notify your staff **Rating:** 4.0/5.0 stars **Reviewed by:** Abbey B. | IT Service Desk Supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2021 **What do you like best about AlertMedia?** stability and ability to reach dispersed employees **What do you dislike about AlertMedia?** didn't allow un-enrollment when user left the current company and joined another than used AlertMedia **Recommendations to others considering AlertMedia:** Very helpful in the work from home times that we are in today to be able to send out important real time notifications for Outages, Disasters, etc. **What problems is AlertMedia solving and how is that benefiting you?** System outage notifications for employees, IT members as well as being able to send group alerts to different segments of the business ### 10. Great way to communicate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** It is easy to use and has a lot of functionality. I looked at other systems that provided much the same functionality, and they were tens of thousands of dollars more. **What do you dislike about AlertMedia?** I wish we could add a notification to an event after it has been sent. Now you have to remember to connect it to the event ahead of time. **Recommendations to others considering AlertMedia:** Customer Service is great, and the functionality is just what we needed. **What problems is AlertMedia solving and how is that benefiting you?** The time involved in contacting employees can be demanding. This system allows us to contact them easily and lets us know whether or not they got the message, even allows them to respond. No more phone trees! ### 11. Great communication system run by a great team! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole R. | Administrative Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2021 **What do you like best about AlertMedia?** My favorite part about the Alert Media dashboard is the ability to view alerts not only locally but all around the world. It's also very easy to use. **What do you dislike about AlertMedia?** I don't have anything negative to say about Alert Media at this time. **What problems is AlertMedia solving and how is that benefiting you?** Alert Media is providing a communication system people will actually use, not just for emergencies but anytime. We realized that sending alerts via an app makes it easier and faster for our users to send notifications because cell phones are never far from reach. The capability of Alert Media is efficient, resourceful, and easy to use at a lower price than what you would have to pay for a similar system somewhere else. ### 12. The staff is very pleasant and patient. They will answer any questions to meet your specific needs. **Rating:** 4.5/5.0 stars **Reviewed by:** Monte S. | Environmental Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2021 **What do you like best about AlertMedia?** I like the flexibility of the format and its ability to adapt to unique situations. **What do you dislike about AlertMedia?** I haven't had the service enough to find a reason to dislike anything. **What problems is AlertMedia solving and how is that benefiting you?** We will have the ability to use a more reliable and efficient platform to communicate with staff and members. It now takes much less time to get the word out, and we have more options available to present to the membership. ### 13. Gets The Job Done **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** Messages are immediate and delivered fast **What do you dislike about AlertMedia?** The dashboard is kind of busy. Easy to understand once you get the hang of it. **Recommendations to others considering AlertMedia:** Has a broad range of capabilities, would recommend. **What problems is AlertMedia solving and how is that benefiting you?** We use this exclusively to text employees a once-weekly newsletter and any weather-related warnings. We believe people appreciate having these regular, but limited messages sent directly to them. ### 14. It's very user friendly and have everything I need to send out mass notifications. **Rating:** 5.0/5.0 stars **Reviewed by:** Efraim T. | Information Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2021 **What do you like best about AlertMedia?** I like being able to make groups and importing a big list of people into that group by uploading an excel file. It makes the work so much easier. **What do you dislike about AlertMedia?** There's nothing i dislike about Alert Media. **Recommendations to others considering AlertMedia:** None **What problems is AlertMedia solving and how is that benefiting you?** I use AlertMedia mainly for sending mass notifications to our employees and editing profiles and such. ### 15. Very user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** I was pleasently surprised how easy it was to add people to the system, and grant admin access to department heads to send out notifications. **What do you dislike about AlertMedia?** The notifications come from a random number that gets mistaken for spam, and the number that is in the messages that ask employees to call if they have questions is a random number that we do not access to listen to. **What problems is AlertMedia solving and how is that benefiting you?** We can use AlerMedia to send out messages to a single person, or group and all department heads have access to use the system. The benefit is all notifications are coming from one source. ### 16. AlertMedia has been our consistent go-to method of communication for mass employee notifications. **Rating:** 4.0/5.0 stars **Reviewed by:** Brittany B. | Vice President, Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** We like the ability to have distribution groups and the ability to filter by location thorugh Geofencing. **What do you dislike about AlertMedia?** There needs to be more education for app. **What problems is AlertMedia solving and how is that benefiting you?** We found that sending emails alone didn't work. By being able to send through text message and recorded message by phone call, it has opened up communication methods that ensure our employees always get the message. ### 17. Worked when we needed it **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2021 **What do you like best about AlertMedia?** I like AlertMedia's UI/UX. I feel like I can get to the parts I need quickly and easily, and it makes sense without too much effort. **What do you dislike about AlertMedia?** I wish I had a widget or something for my mobile phone. **What problems is AlertMedia solving and how is that benefiting you?** It helps us alert our workers to threats they should be aware of. ### 18. A key component to our Communication Structure **Rating:** 5.0/5.0 stars **Reviewed by:** Kirk G. | VP of Human Resouces, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** It allows us to quickly and efficiently deliver quality messaging to the whole or partial segments of our workforce. **What do you dislike about AlertMedia?** I would like to have an app offering to complement the web-based structure. **What problems is AlertMedia solving and how is that benefiting you?** We have a remote workforce that is difficult to communicate at times effectively. The ability to hit multiple channels at once solves this problem for us. ### 19. AlertMedia makes my life a lot easier **Rating:** 5.0/5.0 stars **Reviewed by:** David K. | Content Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2021 **What do you like best about AlertMedia?** The customer service is remarkable. I ask a question and get not just an answer, but a solution - often including work specifically on my account. And not just that, the response comes in a timely manner. I wish all the systems we use provided this kind of service. And then there is the platform: They seem to work hard to make it as user-friendly as possible, which isn't easy considering that you aren't using it every day (we currently are using it for critical messaging only). We're looking to expand how we use the platform, and it's been painless. **What do you dislike about AlertMedia?** We promised our employees we would only send them critically important messages via text, which hamstrung us at first on how we're using it. If you're not careful, you can have this great tool and not use it enough. Fortunately, we're overcoming this with an opt-in-only message that our tech support helped us set up. **What problems is AlertMedia solving and how is that benefiting you?** We are communicating better with our non-desk work force, which is a big percentage of employees, and we're looking to do even more. We feel like we're getting better response from that non-desk and remote staff on critical issues. ### 20. i think it does the job **Rating:** 4.0/5.0 stars **Reviewed by:** Beth G. | dispatcher, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** I like the groups that you can set up to alert multible parties. **What do you dislike about AlertMedia?** I dont like that everyone in the group text cant view the responses, only the sender. **Recommendations to others considering AlertMedia:** I recommend alert media to anyone that needs a site to send mass texts. **What problems is AlertMedia solving and how is that benefiting you?** I dont really solve any problems with alert media. Use more for mass texting. ### 21. AlertMedia is a GREAT Tool and has Excellent Customer Service!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2021 **What do you like best about AlertMedia?** Customer Care is one of the best for companies I have worked with in the past. Also, the tool itself offers excellent options to businesses to relay emergency information to staff. I would recommend this tool to any company! **What do you dislike about AlertMedia?** I wouldn't say I dislike anything specifically. I appreciate that we can ask about specific functionality and recommend it for enhancements. If I had to list something, it would be the process to implement any upgrades desired by the requestor. **What problems is AlertMedia solving and how is that benefiting you?** It is an excellent emergency communication tool. While we have other communication tools, none offer the tracking of emergency incidents and the ability to alert others via email, call, and text immediately when an actual emergency impacts our locations and staff. ### 22. Excellent Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2021 **What do you like best about AlertMedia?** This tool is easy to use and the ability to synchronize with our internal directories helps keeping it updated easy. **What do you dislike about AlertMedia?** The support model has you funnel issues through your account rep, which in our case is not very responsive. **What problems is AlertMedia solving and how is that benefiting you?** Communicating with a broad user base across multiple states/jurisdictions. ### 23. Valuable Information and makes mass communication easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** Ease of use to be able to send mass communication to all or targeted groups. **What do you dislike about AlertMedia?** There isn't anything i can say I have disliked. **What problems is AlertMedia solving and how is that benefiting you?** We are solving the problem of mass communication to all employees through various channels - text, desk phone, home phone ### 24. My experience has been great with awesome help. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2021 **What do you like best about AlertMedia?** The ability to connect right away with all the workers, along with the conference call portion. **What do you dislike about AlertMedia?** My biggest dislike is that the geofenced areas don't stay, and have to be set up every time we login, along with i can only have one geo-fence area at a time. **What problems is AlertMedia solving and how is that benefiting you?** The ability to give a mass notification quickly to all personel on site, during severe weather or emergency situations. ### 25. Very Functional **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** The ease with which it is to communicate to others across a plethora of conditionals. **What do you dislike about AlertMedia?** The inability for us to have some information be sent all from a singular number (obviously, this is the nature of SMS communication, and not exactly that of AlertMedia's in particular). One of our use cases is to communicate with individuals whom are not particularly technologically inclined. **What problems is AlertMedia solving and how is that benefiting you?** Streamlining communication with our clients and volunteers, as to not OVER communicate with volunteers while in need as well as have metrics for that volunteer communication. ### 26. Most effective communication tool out there! **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie Colcord M. | Corporate Director Of Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** It is easy to use on multiple platforms! **What do you dislike about AlertMedia?** I want to be notified about community alerts specific to our area rather than searching their database. **Recommendations to others considering AlertMedia:** They have an amazing service team that is always there to support you. I have never been disappointed. **What problems is AlertMedia solving and how is that benefiting you?** We are improving communication across the board! ### 27. Friendly to Use for All **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Shipbuilding | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2021 **What do you like best about AlertMedia?** I like how many ways there are to send a message. It was very easy to teach to my company, which includes employees of all ages and technological capabilities. **What do you dislike about AlertMedia?** The list of news on the right-hand side is a bit panic-inducing when you first login. Knowing all emergencies that are happening over the world does not instill a sense of calmness and control, though having that news in one area is useful. **What problems is AlertMedia solving and how is that benefiting you?** AlertMedia makes internal communication much easier for our company, which was our main concern. ### 28. Efficient and Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** The AlertMedia system is straightforward to use; provides all the necessary tools, and best of all, there are scripts/templates for various emergencies. Cloud-based so we can do it from anywhere and not have to be tied down to a computer, use the AlertMedia phone app. **What do you dislike about AlertMedia?** I have not found any downsides to this system yet. **Recommendations to others considering AlertMedia:** Give it a try and you'll really like the easy set up and use of this system. **What problems is AlertMedia solving and how is that benefiting you?** Mass notification of internal partners and external partners during real-life or drills for emergency preparedness. ### 29. Very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** shalamar j. | Security Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2021 **What do you like best about AlertMedia?** The app is easy to use. It is easy to add and delete users. **What do you dislike about AlertMedia?** I do not have anything that I dislike. I am good with the app. **What problems is AlertMedia solving and how is that benefiting you?** It is helping reach out to the staff with emergency alerts and important updates with the snap of my finger. ### 30. AlertMedia Review DLP **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2021 **What do you like best about AlertMedia?** I really like the fact that there are multiple ways of alerting individuals. **What do you dislike about AlertMedia?** As I said, I like that there are multiple ways of alerting; however, the messages on the phone calls I believe, are a bit too long. **What problems is AlertMedia solving and how is that benefiting you?** This service is to be used to notify onsite personnel of weather and dangerous occurrences, as well as unplanned shutdowns of the business. As we have just started using the service I am sure we will see more and more benefits as time goes on. ### 31. AlertMedia improves communication and safety for our company in emergency & non-emergency situations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2021 **What do you like best about AlertMedia?** Customer service is always helpful and goes above and beyond to ensure your admins are skilled with the platform. The automation tools to import users streamlined our onboarding/offboarding needs. **What do you dislike about AlertMedia?** The GPS map is beneficial and informative, but mobile devices often disappear if the app is not currently running. **Recommendations to others considering AlertMedia:** Great product, pilot it to find out for yourself. **What problems is AlertMedia solving and how is that benefiting you?** We are improving communication for field staff in emergency and non-emergency situations. Field staff uses the application to identify threats or risks going into new areas. ### 32. Alert media lets me know about events I am interested in, and also sends great safety information **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2021 **What do you like best about AlertMedia?** During this pandemic, it is critical to get updated information out quickly so adjustments can be made with the least amount of inconvenience! **What do you dislike about AlertMedia?** There is nothing I dislike other than a few too many emails sometimes, but that's not a big deal. **What problems is AlertMedia solving and how is that benefiting you?** We plan for trainings around the state. Due to the recent events, it is important that we know when there are things happening around us that may lead to a quick switch in platform from in-person to other options for training. ### 33. Handy and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Matt D. | SCADA Tech, Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2021 **What do you like best about AlertMedia?** Keeping everyone on the same page with mass notification **What do you dislike about AlertMedia?** There seems to be a lot of uneccesary addvertisements hitting my junk mail **Recommendations to others considering AlertMedia:** I have no advice at this time **What problems is AlertMedia solving and how is that benefiting you?** Identifying problems that need corrected and getting everyone in sync on who is going to fix them ### 34. Excellent Communication Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **What do you like best about AlertMedia?** We like the ability to reach our customers in emergencies through multiple platforms at the same time without repeating the work. **What do you dislike about AlertMedia?** We haven't come across a downside to Alert Media. Everything has been positive. **What problems is AlertMedia solving and how is that benefiting you?** Using Alert Media to notify our tenants of emergencies in our buildings has saved us time and energy. We can contact them via email, phone, SMS messages and respond through the same program. We don't have to double up on sending messages since it all goes through one platform. ### 35. Excellent customer service and an outstanding product. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** I like the dashboard. It gives you a great overview of the area and threats in the area. I like the features they're adding also, like weather to the map view. **What do you dislike about AlertMedia?** I wouldn't say I like that it seems every little thing they add (in most cases) is an added cost. **What problems is AlertMedia solving and how is that benefiting you?** There are two problems we were trying to solve by implementing Alert Media. First, we needed to have a reliable emergency messaging system. Secondly, we wanted to have a threat alerting tool. ### 36. An easy to use solution for fast communication. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2021 **What do you like best about AlertMedia?** The ability to share one message via both text and email simultaneously is what we were looking for. Being able to communicate without requiring users to sign in to a standalone app is a plus. This product has simplified our method of communication across multiple business units across the US. **What do you dislike about AlertMedia?** From my personal experience, there have been no downsides. The app has always worked as intended. **What problems is AlertMedia solving and how is that benefiting you?** AlertMedia has solved our problem of communicating outages when email is not available. ### 37. Great way to reach ALL employees despite whether or not they have company accounts. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2021 **What do you like best about AlertMedia?** The ability to reach employees diversely through phone and personal email. **What do you dislike about AlertMedia?** Nothing so far, this has been a great tool for especially our HR department to reach out to employees that do not have company emails, regarding important issues that all employees need to be aware of. **What problems is AlertMedia solving and how is that benefiting you?** Being able to bridge the divide between employees with Office 365 accounts and the ones who don't have company accounts. This is extremely useful with urgent topics that everyone needs to be aware of. ### 38. Great Service with Fantastic Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** Alert Media is easy to setup, use, and manage. The platform is extremely intuitive and allows us to customize the experience that we need for our company. The threat and alert intel feed is super useful. **What do you dislike about AlertMedia?** The Active Directory Integration can be a bit clunky sometimes but mostly works as we need it to. **What problems is AlertMedia solving and how is that benefiting you?** We were looking for a system that could do bulk emergency SMS notifications to our employees in a quick way. This is used as a backup system to email in the event of large emergencies. By using Alert Media, we have been able to keep our employees up to date in situations when they might not normally be online and check on their well-being. ### 39. Krucial **Rating:** 5.0/5.0 stars **Reviewed by:** shama h. | Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2021 **What do you like best about AlertMedia?** That you can send more than one message at a time **What do you dislike about AlertMedia?** Sometimes the message goes out to the wrong person **What problems is AlertMedia solving and how is that benefiting you?** Trying to make sure things are correct ### 40. Works well **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2021 **What do you like best about AlertMedia?** Quick turnaround of service when it works. **What do you dislike about AlertMedia?** Sometimes emails do not come through quickly **What problems is AlertMedia solving and how is that benefiting you?** No current problems. Worked on slow email response. ### 41. AlertMedia/SafeSignal is great for lone worker safety! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** The app is VERY user-friendly and easy to use. It's super quick to start and stop a session, which makes it easy for our staff to use. **What do you dislike about AlertMedia?** The tether option can be a bit of an issue when trying to answer phone calls, but that issue goes away when switching from SafeSignal to AlertMedia. **What problems is AlertMedia solving and how is that benefiting you?** There aren't many tools we can give workers as an agency for their safety, but AlertMedia/SafeSignal has solved that issue for us. ### 42. Alert Media is a great tool for businesses that need to communicate with their employees remotely. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** The ease of use on the App side and the ability to add and remove people from the daiily texts. **What do you dislike about AlertMedia?** The cost per text makes it so you have to really adjust who gets the messages every week. It would be easier to pay on a monthly basis for the whole system rather than on a text-by-text basis. **What problems is AlertMedia solving and how is that benefiting you?** We are solving the question of the covid safety and if employees should come into work or not. ### 43. Great tool for company wide alerts! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** I like customizing alerts with a pre-built template as it helps with faster response times during events. **What do you dislike about AlertMedia?** The only downside that I can think of would be the overall cost. **What problems is AlertMedia solving and how is that benefiting you?** We needed a way to alert 10+ people at the same time during outage events. We previously had problems with text message groups due to android and iPhone incompatibility. AlertMedia has solved this issue with a reliable message system that quickly alerts everyone when needed. ### 44. Best Representative **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** I like the fact when I reach out to my account representatives (Jenna Thomas and Robyn Bergesen) they are responsive and accommodating. They offer solutions to any issues that may arise without fail. I'm thankful for them both. **What do you dislike about AlertMedia?** There is nothing that I dislike. I have had an excellent experience. **What problems is AlertMedia solving and how is that benefiting you?** Our organization is trying to reach out to customers where they are, so having texting, which most do, is another avenue for a response. ### 45. Great way to get messages out, and collect data fast! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Defense & Space | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** Easy interface, it only takes a few seconds to create a notification **What do you dislike about AlertMedia?** It takes a bit of detective work to see which notifications failed, so it's hard to know if there's someone who totally missed the message. **What problems is AlertMedia solving and how is that benefiting you?** We can get a quick count for ordering lunch. We are planning to use for check ins in emergency drills. We can also do quick, pulse surveys that are easy for employees to quickly respond to. ### 46. Overall a solid tool, Still needs some work **Rating:** 4.0/5.0 stars **Reviewed by:** Frank C. | VP, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2021 **What do you like best about AlertMedia?** The interface is intuitive and easy to use **What do you dislike about AlertMedia?** Text notifications can be a bit noisy. With SSO it becomes difficult to use the Mob\ile App **What problems is AlertMedia solving and how is that benefiting you?** Simple emergency notifications, a light use for trheat awareness ### 47. its very easy to learn and use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Newspapers | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** Its easy to navigate and maintain from our support team and HR **What do you dislike about AlertMedia?** I can't think of any as the tool is straightforward to use, and there are tools to show if people have questions **Recommendations to others considering AlertMedia:** AlertMedia support is fast and friendly. **What problems is AlertMedia solving and how is that benefiting you?** The updating the member list to make sure it's current. We partnered with our IT support and agreed to update the employee list to make sure we reach new and existing employees. ### 48. AlertMedia **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** AlertMedia has been a great tool for notifying employees of urgent matters as well as use within IT as part of our Major Incident Management process **What do you dislike about AlertMedia?** Nothing on the downside. There are various features we have wanted over the years, but they continue to add features which tend to address things we have brought up for consideration **What problems is AlertMedia solving and how is that benefiting you?** Communicating urgent matters to large groups quickly and via SMS as well as other options ### 49. Amazing service - improves employee communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** This service has helped us to improve the number one complaint in our workforce... communication. Having this service allows us to quickly distribute information to our employees via text and/or email. **What do you dislike about AlertMedia?** I do not have any dislikes. The system is very user friendly **What problems is AlertMedia solving and how is that benefiting you?** Alert Media has solved our problem of not having a way to effectively get information out to our entire workforce. Sometime postings around the plant are not enough. ### 50. Great products for staff safety. Great customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** AlertMedia's committment to staff safety. **What do you dislike about AlertMedia?** Frequent changes in account representatives. **What problems is AlertMedia solving and how is that benefiting you?** We are using AlertMedia mass notification system as well as their SafeSignal personal distress alarm services. The notification system has allowed us to notify our staff in a timely manner or any emergent issues occurring on or around the premises. SafeSignal is providing our staff making home visits one more resource to help them feel safe in the field. ## AlertMedia Discussions - [How can I get all the zip codes to auto fill the cities and states](https://www.g2.com/discussions/how-can-i-get-all-the-zip-codes-to-auto-fill-the-cities-and-states) - 1 comment, 1 upvote - [What is AlertMedia used for?](https://www.g2.com/discussions/what-is-alertmedia-used-for) - 1 comment - [View AlertMedia pricing details and edition comparison](https://www.g2.com/products/alertmedia/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+10%3A10%3A05+-0500&secure%5Bsession_id%5D=c5d19163-9d1d-4cb4-a1f6-20a97e0fc8b0&secure%5Btoken%5D=89cc70bd174ed7fb870294de81c0dd4d2cbc40d937fca092182aa2823cbecd8c&format=llm_user) ## AlertMedia Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews) - [CWT](https://www.g2.com/products/cwt/reviews) - [Egencia by Amex GBT](https://www.g2.com/products/egencia-by-amex-gbt/reviews) - [Envoy](https://www.g2.com/products/envoy-2022-12-16/reviews) - [Envoy Visitors](https://www.g2.com/products/envoy-visitors/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Ontic](https://www.g2.com/products/ontic/reviews) - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Traxo](https://www.g2.com/products/traxo/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [WinTeam by WorkWave](https://www.g2.com/products/winteam-by-workwave/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Workday Talent Management](https://www.g2.com/products/workday-talent-management/reviews) ## AlertMedia Features **Additional Functionality** - Interaction Tracking - Geolocation - Two-Way Communication - Scenario Planning - Generative AI - Incident Management - SMS Messaging - Activity Dashboard - Real-Time Notifications - Chat/Messaging - Multi-Language Alerts - Reporting/Analytics - Templates - Mobile Access - Campus Notifications - Mobile Alerts - User Management - Contact Management - Email Alerts - Access Controls/Permissions - Event Triggered Actions - Mass Notifications - Scheduling - Reminders - Contact Database - Real-Time Monitoring - API - AI Copilot - Risk Alerts - Third-Party Integrations - Multi-Channel Communication - Communication Management - Push Notifications **Additional Functionality** - Customer Segmentation - Conversion Tracking - Post Scheduling - Automated Scheduling - Content Management - Campaign Planning - Content Library - Multi-Channel Management - Campaign Management - Trend Analysis - Drag & Drop - Activity Dashboard - Customizable Reports - Multi-Channel Marketing - Social Promotion - Data Import/Export - Contact Management - Social Media Monitoring - A/B Testing - Generative AI - Customizable Branding - Email Marketing - Automated Publishing - Image Library - AI Copilot - Tagging - Campaign Analytics - Reporting/Analytics - Keyword Filtering - Customizable Templates - Real-Time Data - Workflow Management - Calendar Management - Data Visualization - Multi-Campaign - Social Media Integration - Multi-Account Management - Commenting/Notes - Engagement Tracking - Third-Party Integrations - Performance Metrics - Click Tracking **Functionality** - Monitoring - Deep Web - Monitoring - Dark Web - Analysis - Ticketing - Simple Search - Leak Source - Centralized Dashboard - Real-Time Alerts **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis - Social Media Monitoring - Competitor Monitoring - Hashtag Tracking - Engagement Tracking - Activity Tracking - Influencer Tracking - Impact Measurement **Threat Identification** - Proactive Listening - External Data Mining - POI Profiles - Threat Reporting **Emergency Planning** - Scenario Planning - Automated Workflows - Auditing & Compliance **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integration - Social Media Integration **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Threat Assessment** - Graphical and Link Analysis - Threat Scoring **Emergency Management** - Mass Alerts and Notifications - Threat Monitoring - Geolocation - Integrated Response - Crisis Communication - Post-Event Analysis **Additional Functionality** - Negative Feedback Management - Dashboard - Audience Analytics - Multi-Account Management - API - Collaboration Tools - AI Copilot - Data Import/Export - Data Visualization - Audience Engagement - Content Publishing Options - Content Discovery - Generative AI - Performance Metrics - Natural Language Processing - Optical Character Recognition - Campaign Analytics - Multi-Language - Multi-Channel Data Collection - Reporting/Analytics - Audience Targeting - Commenting/Notes - Approval Process Control - Content Library - Reporting & Statistics - Social Promotion - Real-Time Analytics - Customer Engagement - Automated Publishing - Benchmarking - Boolean Search - Tagging - Visual Analytics - Access Controls/Permissions - Reputation Management - Social Listening - Social Advertising - Customizable Reports - Campaign Management - Content Management - Workflow Management **Threat Monitoring** - Threat Alerts - Continuous Monitoring - Investigation Management **Platform** - Reporting and Analytics - Connections and Integrations - Collaboration Tools ## Top AlertMedia Alternatives - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) - 4.5/5.0 (354 reviews) - [Regroup Mass Notification](https://www.g2.com/products/regroup-mass-notification/reviews) - 4.7/5.0 (96 reviews) - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (815 reviews)