--- title: AlertMedia Reviews meta_title: 'AlertMedia Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 568 reviews by the users' company size, role or industry to find out how AlertMedia works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 568 scale: '5' date_modified: '2026-08-04' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # AlertMedia Reviews **Vendor:** Alert Media **Category:** [Emergency Notification Software](https://www.g2.com/categories/emergency-notification) **Average Rating:** 4.7/5.0 **Total Reviews:** 568 ## About AlertMedia All-in-One Platform to Detect, Understand, and Respond to Risk AlertMedia is purpose-built to enable fast, confident decision-making when people, operations, and brand are on the line. The leading Risk Intelligence and Response platform, AlertMedia combines real-time threat intelligence with emergency communication and response workflows so teams quickly understand what’s happening, who’s impacted, and what to do next. Organizations in more than 150 countries, from small businesses to the Fortune 500, including DHL, JetBlue, Coca-Cola Bottling, and Walmart, rely on AlertMedia for enterprise-grade reliability and flexibility without the complexity that slows teams down during real incidents. The AlertMedia Difference Deeper, Actionable Risk Intelligence \> Early signals from online activity and OSINT, combined with analyst-verified intelligence, help teams detect emerging threats early, cut through noise, and act with confidence. Fast, Globally Reliable Emergency Communication \> High-throughput, multichannel delivery with two-way messaging and simple workflows so messages go out in seconds at any scale. Connected Workflows From Detection to Resolution \> Intelligence, people data, and response actions come together in one system reducing clicks, improving alignment, and accelerating response. Built for Rapid Adoption and Execution \> Intuitive workflows and minimal training drive broader admin adoption eliminating bottlenecks and enabling teams to scale processes with confidence. Scales with Program Maturity \> Expand risk monitoring and response capabilities as needs grow without adding tools, headcount, or operational complexity. ## AlertMedia Pros & Cons **What users like:** - Users love the **ease of use** of AlertMedia, enabling quick notifications and efficient crisis management at work. (96 reviews) - Users praise the **amazing customer support** from AlertMedia, highlighting responsiveness and helpfulness across various issues. (48 reviews) - Users value the **quick notification capabilities** of AlertMedia, ensuring timely updates during emergencies and keeping everyone informed. (43 reviews) - Users value the **effective communication tools** of AlertMedia, facilitating timely notifications and enhancing employee safety. (40 reviews) - Users appreciate the **user-friendly experience** of AlertMedia, highlighting its simplicity and excellent support during implementation. (31 reviews) - Emergency Services (30 reviews) - Users love the **quick and customizable notifications** from AlertMedia, ensuring timely communication during critical incidents. (29 reviews) - Users commend the **implementation ease** of AlertMedia, highlighting its simple setup and effective customer support. (26 reviews) - Group Communication (25 reviews) - Communication Ease (22 reviews) **What users dislike:** - Users experience **notification issues** with AlertMedia, including delayed alerts and overwhelming alert frequency affecting usability. (14 reviews) - Users find the **inefficiency** in AlertMedia's functionality can lead to frustrating workarounds and delays in setup. (8 reviews) - Users face **integration issues** with AlertMedia, complicating compatibility with existing IT systems and requiring additional effort. (8 reviews) - Users face **limitations in user management and feature utilization** , making it challenging to effectively utilize AlertMedia. (7 reviews) - Users find **limited functionality** in AlertMedia, facing occasional bugs and needing workarounds for full usability. (7 reviews) - Users feel the pricing of AlertMedia is **too expensive** and should reflect actual usage and features utilized. (6 reviews) - Inadequate Reporting (6 reviews) - Users experience occasional **message delivery delays** with AlertMedia, which impacts the overall effectiveness of the service. (5 reviews) - Account Management Issues (4 reviews) - Lack of Automation (4 reviews) ## AlertMedia Reviews ### 1. A first class organization **Rating:** 5.0/5.0 stars **Reviewed by:** AJ K. | Environmental Health Safety Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about AlertMedia?** AlertMedia is helping us improve, build on, and successfully make improvements with our safety culture and emergency response. I can not say more about my experiences with the sales process, business development, implementation and our customer success partners. Top business partnership. **What do you dislike about AlertMedia?** Nothing other than I don't know all of the abilities and how to intergrate more into our company. **What problems is AlertMedia solving and how is that benefiting you?** Mass emergency communciation and personnel accountability. ### 2. Great product! **Rating:** 5.0/5.0 stars **Reviewed by:** Gil M. | Emergency Response Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2025 **What do you like best about AlertMedia?** The team is very responsive and helpful. The GUI is so simple and intuitive that almost anyone can use it with very little training **What do you dislike about AlertMedia?** Having some difficulty linking with our travel management system. **What problems is AlertMedia solving and how is that benefiting you?** We will be able to communicate with employees who may be in a compromised areas and need assistance through the platform. ### 3. I became an Admin in minutes - so intuitive right out of the box **Rating:** 5.0/5.0 stars **Reviewed by:** Stacie P. | Vice President of Member Support, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about AlertMedia?** Setting up the solution took a few days. Setting up data feeds for my employees as a breeze for my data engineers. I was able to establish distribution groups in just minutes. Changing admin rights can be done in a few clicks. Managing outgoing and incoming messages is as easy as your personal email box. Having a history of each employees exhange gives me the auditing I didn't expect was possible. We use the solution every day and it has been a game changer for how my employees call out sick for work and how we communicate available overtime. Anytime I have a question about configuration I get a response from customer support same day --- sometimes they configure it for me -- so convenient! **What do you dislike about AlertMedia?** When someone calls in from a number not registered to an employee only full admins can see the details - that is creating some process challenges for my team. **What problems is AlertMedia solving and how is that benefiting you?** We are open 24.7 and we needed a way fo employees to call in absent for work due to illness, weather events, etc. This tool enables a 2-way communication to notify employees of any event that impacts hours of operation - telling employees not to come to work. We also use this tool to proactively notify employees when overtime is available or voluntary time off... the tool dramatically improved the take rate because employees did not have to wait to be in the office to see the schedule availablity. ### 4. AlertMedia- keeping us informed and in touch **Rating:** 5.0/5.0 stars **Reviewed by:** Jenni U. | Director of Business Continuity and Physical Security, Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2024 **What do you like best about AlertMedia?** Ease of use. New admins can start using the system without much training and complete the basic functions. **What do you dislike about AlertMedia?** Occassionally, they miscalculate nationwide risks and alert all employees using our subscriptions for things that are not really a nationwide high risk. This has significantly improved in the last 24 months and it's only happened 2 times this year. Frustrating for our users, but overall they appreciate the notifications and disregard the overcommunications. **What problems is AlertMedia solving and how is that benefiting you?** As a large organization with a small staff, AlertMedia allows us to have robust safety monitoring by handling it for us. We set subscriptions to notify our remote and office based workforce of impacts near their home, the office and if a user selected, their mobile device. Just this year, 3 colleagues were first notified by AlertMedia of a tornado coming near their home and they saught shelter. The homes were destroyed, but the lives were saved. AlertMedia also allows us to send notifications to dynamic groups, eliminating the need to manually maintain. The API with our HR system of record ensures the people data is current and accurate. For Exanple, the groups allow us to contact Crisis Management Team or the employees of a specific leader or product with a few clicks. The unlimited templates allow us to pre-design and approve messaging, speeding up response during an event. We recently added desktop notifications. We have a large number of call center associates who can not respond to life safety checks sent to their email or mobile device because they are on calls. Desktop notifications was a huge timesaver during the last hurricane and an IT outage. We used Desktop notifications to inquire if they were ok and able to work. Those that weren't able to respond were contacted via mobile device. We are committed to the safety of our staff and after any Hurricane we conduct a check to ensure 100% of the staff are ok. Normally, we are tracking down hundreds of people because they previously couldn't respond when working on the phones. Due to desktop notifications, in our first Hurricane, non-responders were down 80%, saving senior leaders from the manual follow-up tasks. This one use saved time and money for the company with the gained efficiency. ### 5. Top tier Emergency Notification system with best in class support staff **Rating:** 5.0/5.0 stars **Reviewed by:** Graham M. | Analytics Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2024 **What do you like best about AlertMedia?** The simplicity to get up and running quickly and ease to make adjustments and updates in a pinch. The UI within the desktop version is very clean and well designed for organization. The implementation team was wonderful to work with and listened to all of our needs and concerns. Whenever we had an issue or recommendation on an enhancement, they were very open and willing to listen and also were able to push some of the suggestions through to better the platform. The weekly security alert briefs are very useful and help easily keep you in the know on current events and disasters on the horizon. **What do you dislike about AlertMedia?** The app on iPhone could be beefed up just a little more and allow more admin control over situations, however it gets the job done **What problems is AlertMedia solving and how is that benefiting you?** The ability to create and send notifications quickly and efficently, while giving us an up to the minute insight into responses received and reactions. ### 6. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Mark J. | EHS Director, Enterprise (> 1000 emp.) **Reviewed Date:** August 25, 2023 **What do you like best about AlertMedia?** Platform works well. Very inuitive and easy to use. Notifications are very quick. The customer service team is very good and responsive. Notifications are very timely. During hurricane season, the Global Intelligence Team does and excellent job helping prepare for weather events. **What do you dislike about AlertMedia?** Takes time to learn the system to create and edit distribution lists. **What problems is AlertMedia solving and how is that benefiting you?** Primary driver was severe weather notifications. They have taking customer feedback and made the system better. They are very timely and the system works well! ### 7. Always In Touch **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** AlertMedia is user-friendly, convenient, and cost-effective. Our organization has been using this app for years with no issues. Allows the ability to reach as many or as few employees as needed via multiple and simultaneous methods, any time and as frequently as needed. Easy start-up with lots of online access to training content, advanced features, and email updates. **What do you dislike about AlertMedia?** At this point, there aren't any features that have not been useful. AlertMedia reps are easily accessible when there are questions or concerns. **What problems is AlertMedia solving and how is that benefiting you?** Allows for organization-wide messaging across the nation and globe, to relay urgent directives, requests, or sharing of information. Employees always have access to the must current and critical information our organization has to share. It's immediate, effective, and an exceptionally useful tool. ### 8. Excellent customer service and support **Rating:** 4.5/5.0 stars **Reviewed by:** Nadine P. | Manager, Emergency Response Planning, Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2024 **What do you like best about AlertMedia?** The support provided every step of the way (contract, implementation, ongoing support, etc.). The team is very engaging and listens to your concerns and ideas to help make the product better for your company. The support staff is extremely quick to determine any issues when you conatct them. I use the system as a day to day user of notifications and they are easy to read and to access with multiple platforms (app, email, text, voice). It was easy to get the system up and running with the implementation timelines and meetings. Being able to upload users via a template saves time and decreases human error. **What do you dislike about AlertMedia?** Having only launched the system within the last 6 months there is no issues of concerns or dislikes right now. There are some ideas that I have brought forth to my success team that may help elevate the system in the future. **What problems is AlertMedia solving and how is that benefiting you?** I am using the system to send out daily emergency notifications for an airline. These can include anything from bird strikes to aircraft accidents. I am also using the confernece bridge for threat assessments, and esclation calls. Cyber security threats and notifications are also being ultilized by crisis notifications. ### 9. Simple and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Brittney K. | Consumer Banker III, Enterprise (> 1000 emp.) **Reviewed Date:** September 09, 2024 **What do you like best about AlertMedia?** Easy to follow prompts, works well with my phone and has a fast response time. **What do you dislike about AlertMedia?** I have a personal preference on using my location on devices. This is a feature I don't care for. **What problems is AlertMedia solving and how is that benefiting you?** AlertMedia creates a platform based setting that we utlilize soley for clearing branches and making sure our workspace is safe from threats. ### 10. Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about AlertMedia?** Ease of Use Ease of Integration I feel comfortable entering the premises of work, knowing that all is safe a clear with this app. **What do you dislike about AlertMedia?** No complaints here! I have not had any issues using this app. **What problems is AlertMedia solving and how is that benefiting you?** It allows us to communicate with one another about safety issues, keeping everyone up to date. ### 11. AlertMedia is quick, efficient and an extremely valuable tool in our emergency response toolbox. **Rating:** 5.0/5.0 stars **Reviewed by:** Gary H. | Site Emergency Incident Commander, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2024 **What do you like best about AlertMedia?** AlertMedia is user friendly, efficent layout provides the ability to get important messages out to our team(s). **What do you dislike about AlertMedia?** To date, as an administrator for out team, i havent found anything to dislike about this tool. It is quick, user-friendly and very valuable to our stakeholders. **What problems is AlertMedia solving and how is that benefiting you?** AlertMedia is allowing our Emergency Response dispatcher to relay pertinent, valuable, life-saving communication to our sites stakeholders in a quick and efficient manor. When our dispatchers have so many tasks to complete simultaneously, AlertMedithe ease-of-use with AlertMedia is a valuable tool. ### 12. Thorough, Efficient, and most User-Friendly system for emergency communication **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer W. | AVP Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2024 **What do you like best about AlertMedia?** AlertMedia has a platform that is intuitive and has the best mobile app. I've ever used. It had one of the easiest implementations we've ever been through. The options in the platform make it simple to put together emergency communications quickly, groups are easily set up, and responses can quickly be gathered. AlertMedia is constantly working to upgrade their security options and make the system even more useful for users wherever they are. **What do you dislike about AlertMedia?** We've used other systems previously and there is no comparison to AlertMedia - I can't think of one thing I would change at this point. **What problems is AlertMedia solving and how is that benefiting you?** Ability to notify employees and groups of employees based on the emergency or drill. Provides instant communication (for testing and real-life situations) and allows users to provide a response. Can also be used for other types of urgent communications, which we are considering. ### 13. Excellent Competitor to Everbridge **Rating:** 4.5/5.0 stars **Reviewed by:** Justin C. | Global Operations Center Program Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 09, 2024 **What do you like best about AlertMedia?** Open communication and willingness to listen to suggestions to improve the system. Several tweeks and requests by me for my company were implemented company wide. Ease of use is major plus. I've used Onsolve, Everbridge, and now AlertMedia and AlertMedia by far has the easiest system to admin and use. Their metrics for "surveys" or "welfare" checks is one of the best and results in a lot less work for analysts using the system. **What do you dislike about AlertMedia?** The map and email links can be buggy but not showstoppers. Usually a refresh of the page will fix the issue but some things do not work quite as advertised and often require workarounds. None of these are major issues and are more just annoyances. **What problems is AlertMedia solving and how is that benefiting you?** Threat Analysis and headcount/welfare check notifications ### 14. New AlertMedia Customer - Great Implementation & Rollout! **Rating:** 5.0/5.0 stars **Reviewed by:** Tanja K. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2025 **What do you like best about AlertMedia?** As a new customer, my comments are focused on our successful implementation. We received great support each step of the way and found the whole process simple and seamless. **What do you dislike about AlertMedia?** We do not have any downsides to report at this time. **What problems is AlertMedia solving and how is that benefiting you?** The AlertMedia system will provide a means for us to notify employees of emergency situations. Our employees use various company-provided and personal tools and AlertMedia is able to accommodate all of the different means of communication. ### 15. Great Customer Service, Intuitive Interface, Overall Great Content **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2025 **What do you like best about AlertMedia?** AlertMedia has a very intuitive interface for the analyst as well as the end user. Having a native mobile app is extremely useful especially for tracking users during travel. **What do you dislike about AlertMedia?** Because content goes through a process of analyst verification, it can take a bit more time than some other raw intelligence feeds. There is also a lack of social media intelligence due to this process. **What problems is AlertMedia solving and how is that benefiting you?** Comprehensive threat monitoring and secure communication platform. Travel risk management services. ### 16. Pleased and adaptable **Rating:** 3.5/5.0 stars **Reviewed by:** Austin S. | Security Data Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about AlertMedia?** The open API integration to connect to our multiple security software's. **What do you dislike about AlertMedia?** GPS tracking would be nice to have for rail and cargo. **What problems is AlertMedia solving and how is that benefiting you?** Capturing all of our employees and contractors that we were missing on our old platform. "One stop shopping" as well ### 17. Excellent Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about AlertMedia?** Ease of use and user-friendliness, as well as AlertMedia's customer service and overall functionality. **What do you dislike about AlertMedia?** Geolocation is sometimes inaccurate or not specific enough. **What problems is AlertMedia solving and how is that benefiting you?** Real-time situational awareness and emergency response. ### 18. Very efficient system. Wonderful customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Angela H. | supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2025 **What do you like best about AlertMedia?** I greatly appreciate the ease of use and the very quick response when putting in help tickets. **What do you dislike about AlertMedia?** I have not found a downside at this time. **What problems is AlertMedia solving and how is that benefiting you?** Easy contact of team members when you have many to deliver messages to in a prompt manner. ### 19. Step by step functionality **Rating:** 4.5/5.0 stars **Reviewed by:** Amber H. | Consumer Banker II, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2024 **What do you like best about AlertMedia?** This app really is just so streamlined and user friendly. Once programmed, it walks you right through the function needed. **What do you dislike about AlertMedia?** Wish I could edit who receice notifications a little easier **What problems is AlertMedia solving and how is that benefiting you?** Easy communication about work access ### 20. First Impressions and Experience with AlertMedia **Rating:** 4.5/5.0 stars **Reviewed by:** Adnan S. | Taskforce member on Preventing & Responding to Sexual Violence, Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about AlertMedia?** What has been most helpful about AlertMedia, particularly with its Threat Assessment Tool, is the 24/7 access to their expert analysts. This round-the-clock availability ensures that our team receives timely and accurate threat alerts, which is crucial for maintaining the safety and security of our organization. The analysts' expertise and the continuous monitoring provide us with peace of mind, knowing that potential threats are being identified and addressed promptly. **What do you dislike about AlertMedia?** One downside of AlertMedia as a threat intelligence tool is that its extensive features can be overwhelming for new users, requiring a learning curve to fully utilize its capabilities. Additionally, the cost may be a concern for smaller organizations with limited budgets. **What problems is AlertMedia solving and how is that benefiting you?** We purchased AlertMedia to help alert us for any threat related to or around our organization. ### 21. Review by a large retirement center **Rating:** 5.0/5.0 stars **Reviewed by:** Glendon K. | Security Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 29, 2024 **What do you like best about AlertMedia?** Very easy to update people and groups in our database. Pre-programmed messaging for different emergencies is really helpful. Functionality of voice calling in addition to text and email notification. Two-way texting communication. **What do you dislike about AlertMedia?** No downside, the system works great for our needs. **What problems is AlertMedia solving and how is that benefiting you?** Being able to reach all 750 employees instantly with urgent messaging. ### 22. AlertMedia allows us to quickly connect with employees when there is an emergency or weather delay. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** February 10, 2025 **What do you like best about AlertMedia?** Easily create notification templates so during an emergency, a notification can quickly be sent. Our nightly integration with our HCM system keeps AlertMedia in sync with our employee data. We can reach out to our Account Contact for quick support response. **What do you dislike about AlertMedia?** Nothing to mention regarding dislikes of AlertMedia. **What problems is AlertMedia solving and how is that benefiting you?** Being able to notify our employees when there is an emergency due to weather or other situations. ### 23. Great Communication Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Jenise H. | Manager of Marketing & Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2024 **What do you like best about AlertMedia?** The best feature is the ability to send communications via text messages. This is an upside to be able to reach your workforce through the most common source, right at the palm of their hands. The platform is easy to use with little or no training needed. If there is ever an issue, customer support is readily available to help resolve any issue quickly. **What do you dislike about AlertMedia?** I think the pricing should be adjusted based on the amount of features that are utilized. For instance, we only use AlertMedia to send out important information via email and text a handful of times a year. Yet, we are charged the same cost as another company utilizing AlertMedia more extensively and on a daily basis. I would like to be able to add an image to communications. Instead, I always need to use another source and include a link to it in my communications. **What problems is AlertMedia solving and how is that benefiting you?** AlertMedia fills the gap in missed communication. The ability to send out a communication via email and text message is key to reaching everyone. ### 24. Great platform and customer service support. **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth C. | Supervisor with Telecom call center, Enterprise (> 1000 emp.) **Reviewed Date:** February 03, 2025 **What do you like best about AlertMedia?** Its very easy to use. I love the mobile app too. **What do you dislike about AlertMedia?** I have not come accross anything I dont like. **What problems is AlertMedia solving and how is that benefiting you?** It gets notifications to staff in a timely manner. ### 25. Best Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Lori T. | Emergency Medical Services & Security Tech, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about AlertMedia?** AlertMedia is very informative when there are issues or situations that could be vital for other sites to have the information about the situations as well as the threat level to other sites. **What do you dislike about AlertMedia?** It can sometimes be difficult to log into if you get logged out. **What problems is AlertMedia solving and how is that benefiting you?** It is corporate information on emergencies that effect us as a facility ### 26. Who knew an emergency **Rating:** 5.0/5.0 stars **Reviewed by:** luis D. | Senior Security Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about AlertMedia?** The team at AlertMedia have been phenomenal, Taylor, Emily, and Greg have continually provided support to my team and getting the software up and running. **What do you dislike about AlertMedia?** So far there is nothing that I do not like about AlertMedia. **What problems is AlertMedia solving and how is that benefiting you?** While in the initial phases of getting AlertMedia set up with my company. A weather emergency occured at one of my sites. I was able to contact Emily immediately who provided me instructions on how to upload over 300 people (had not gotten to that portion of the onboarding at the time of the emergency) over the phone, while I fumbled a bit to get the info in right. Emily showed great patience and guided me through the process, once that was accomplished, she instructed me on how to get messages out to everyone in order to let them know what was happening at their work and immediate area(s). AlertMedia was invaluable in getting up to the minute info out to 300+ team members and provided an avenue for leadership to learn of updates and communicate with the team. ### 27. AlertMedia - Excellent Product. Excellent Service. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2021 **What do you like best about AlertMedia?** Easy to implement. Easy to use. Reliable and service is excellent. Product, including intelligence, is perfect for managing, communicating and protecting office based, remote and traveling personnel. Easy integration keeps employee information updated and current. Support always answers questions quickly. This program can be used daily and serves important functions other than emergency communications. **What do you dislike about AlertMedia?** The project is continuously improved with new features and new functionality. It has grown with the needs of businesses and the duty of care. **What problems is AlertMedia solving and how is that benefiting you?** After a storm or other catastrophic event, it allows employees to be located quickly, identify victims and survey personnel to determine safety and urgent needs. ### 28. Alert Media 10/10 **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor I. | Administrative Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2024 **What do you like best about AlertMedia?** I love the accessibility and different features the site offers to be able to push mass messages to the team or more direct groups. **What do you dislike about AlertMedia?** I don't have anything negative to say about Alert Media. **What problems is AlertMedia solving and how is that benefiting you?** Notification of a message with the option for employee responses all to one core location to be able to track and confirm receipt. ### 29. Alert Media does so much more than emergency notification! **Rating:** 5.0/5.0 stars **Reviewed by:** Peter G. | Director of Flight Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about AlertMedia?** We initially employed Alert Media just to address our requirements for emergency or critical notifications to multiple departments in different locations throughout the world. We have since expanded our use to include daily notifications for normal mission movements and status updates. The dependable delivery option via text is most useful, especially with the flexibility to change interfaces in Settings. Then we started using the Threat Intel feature as part of our regular security review and briefing process. We demonstrated that feature to inspectors during a recent security inspection and they were impressed. **What do you dislike about AlertMedia?** I dislike that it wakes me up in the middle of the night when we have a problem ... wait, disregard ... I want it to do that (lol)! But seriously, someone suggested adding options for embedding links in notification texts - could be helpful. **What problems is AlertMedia solving and how is that benefiting you?** Consolidates critical and emergency notifications on one platform to eliminate the fumbling between email, SharePoint, company intranet, TEAMS, etc., other platforms. ### 30. very few issues withe the app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about AlertMedia?** Communication and ease of implementation **What do you dislike about AlertMedia?** i haven't experienced anything to dislike **What problems is AlertMedia solving and how is that benefiting you?** lets us know its clear to enter the branch ### 31. Partership with Realtor.com and Alert Media **Rating:** 5.0/5.0 stars **Reviewed by:** Steve A. | Workplace Services Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2025 **What do you like best about AlertMedia?** The online portal is easy to use and understand. Favorite part is e updates of live events occurring in the designated area for focus and working with Brittany Smith. **What do you dislike about AlertMedia?** I like it all works best compared to other services I've used. No complaints. **What problems is AlertMedia solving and how is that benefiting you?** Keepin our employees safe ### 32. The product is reliable, user friendly, and has many features and great customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** anthony p. | Director of EHS-Northeast, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about AlertMedia?** Real time intelligence, pro active alerts and multiple channel delivery. **What do you dislike about AlertMedia?** There is a learning curve for the advanced features that I feel require more training. I have years of experience with disasters & emergencies, and I sometimes worry about the reliance on the internet and cellular connectivity. **What problems is AlertMedia solving and how is that benefiting you?** Alert Media is helping us stay connected and communicate during emergencies. ### 33. Alert media is a critical business tool you need to have **Rating:** 5.0/5.0 stars **Reviewed by:** Zach B. | Regional Asset Protection Director, Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2024 **What do you like best about AlertMedia?** The data is actionable. It's easy to digest format it in a way wherever I am. Whatever device I'm using I can process it and act on it quickly if needed, which is exactly what we need in my line of work as we are often on the road or traveling. **What do you dislike about AlertMedia?** Sometimes the geofencing probably needs to be recalibrated as it can at time get alerts that are outside the immediate area and are not prescriptive my territory. **What problems is AlertMedia solving and how is that benefiting you?** Being preemptive or proactive with certain data, especially extreme weather alerts or socio-political concerns where we may need to pull a group together to discuss considerations for our locations with regards to physical security and safety. ### 34. Alert Media is support for our workforce. **Rating:** 4.5/5.0 stars **Reviewed by:** Kathleen b. | Director of Training, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2025 **What do you like best about AlertMedia?** Readily available support/ training staff **What do you dislike about AlertMedia?** creating registration can be tricky. ty **What problems is AlertMedia solving and how is that benefiting you?** Alert Media assists our staff in knowing the agency takes a vested interest in their safety. ### 35. Implementation Team Excellent **Rating:** 4.0/5.0 stars **Reviewed by:** Alex H. | Environmental Superintendent, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2024 **What do you like best about AlertMedia?** The platform is intuitive to use and the customer support and implementation teams were excellent to work with and provided all the reaquired training and info I needed. **What do you dislike about AlertMedia?** I do not have any current issues with the AlertMedia platform **What problems is AlertMedia solving and how is that benefiting you?** Mass communication services for emergency and non-emergency events ### 36. Lots of great features **Rating:** 5.0/5.0 stars **Reviewed by:** Mya W. | Associate Business Partner, Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2024 **What do you like best about AlertMedia?** I love that alert media tracks threats and simplifies the notification process. **What do you dislike about AlertMedia?** I have had some struggles with population selection, groups not included in my team show up for notification. **What problems is AlertMedia solving and how is that benefiting you?** AlertMedia has made the process of tracking threats and identifying affected personnel so much easier. ### 37. Such an easy tool to use for quick notifications! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about AlertMedia?** The ease of using the app to send notifications formy work. I use this system each day for work for alerts in the banking world and it makes doing our job at the bank so much easier and are able to send out communications quickly as situations arrise. **What do you dislike about AlertMedia?** Not a thing! I have found this system to be very user friendly and easy to use each day! **What problems is AlertMedia solving and how is that benefiting you?** Notifications sent quickly and effectivly to make our day easier. ### 38. AlertMedia Survey **Rating:** 5.0/5.0 stars **Reviewed by:** Dan P. | Assistant Director of Security, Enterprise (> 1000 emp.) **Reviewed Date:** December 18, 2024 **What do you like best about AlertMedia?** I appreciate the choice of sending a message by text, phone, and email or all three if desired. I like the audit abilities to determine who on the list has responded. **What do you dislike about AlertMedia?** I do not have any dislikes of AlertMedia at this time. **What problems is AlertMedia solving and how is that benefiting you?** The ability to reach all of our separate business enterprises as a whole or individually. We can see in live time who receives and responds to the messaging. ### 39. Akron Zoo AlertMedia Review **Rating:** 5.0/5.0 stars **Reviewed by:** Zachary B. | Innovations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2024 **What do you like best about AlertMedia?** The people! They were easy to work with and they were quick to respond to questions. The system seems to be very well designed and easy to use. Implementation was quick and easy! The abilty to intigrate with our HRIS is awesome (even though I do not think we are going to go this route because of our HRIS provider). **What do you dislike about AlertMedia?** Nothing really! It is great. There is a ton of features that we may not use, but that is not really a bad thing. **What problems is AlertMedia solving and how is that benefiting you?** Getting information to our staff quickly. It also gives us a way to check in on people incase of an emergency! ### 40. Robust Tool fits All Sizes **Rating:** 4.0/5.0 stars **Reviewed by:** Greg T. | Director Business Continuity, Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about AlertMedia?** From first exposure to the tool I love the flexibility it offers. We are a young organization in terms of a recent merger. AlertMedia filled my instant need to get both legacy Associations on one tool and allow for future growth. **What do you dislike about AlertMedia?** The incident reporting and tracking can use some work. **What problems is AlertMedia solving and how is that benefiting you?** We cover seven states in 60 buildings with over 1230 employees - AlertMedia allows me to reach the masses down to one particular person with two clicks! It simplified the emergency notification process for us. ### 41. Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2025 **What do you like best about AlertMedia?** Easy to Use. Convenient APP. Self Explanatory **What do you dislike about AlertMedia?** Nothing. it is a great app to use. Thank You **What problems is AlertMedia solving and how is that benefiting you?** easy communication. ### 42. Easy to use Interface for admin and other users. **Rating:** 4.5/5.0 stars **Reviewed by:** Malcolm C. | Business Continuity Specialist II, Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about AlertMedia?** It seamless syncing with our Active Directory and easy to use interface for incident response. **What do you dislike about AlertMedia?** Maybe having more logging capabililites for incident response **What problems is AlertMedia solving and how is that benefiting you?** Bridging communication between management and associates in the event of a incident. ### 43. Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Tim S. | Director of Risk Management, Enterprise (> 1000 emp.) **Reviewed Date:** September 09, 2024 **What do you like best about AlertMedia?** Very simple and intuitve system that has multiple ways to communicate with your employee population. **What do you dislike about AlertMedia?** Like anything good it comes with a price, although they system offers many benefits you have to make ssure your budget allows for a system like Alert media. **What problems is AlertMedia solving and how is that benefiting you?** We are a large organization and we struggle with simple unified communications platforms to send emergency notifications whether it be for sever weather, active shooter/workplace violence or other disasters. ### 44. A seamless and reliable notification tool to trust with ease during emergency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** December 23, 2024 **What do you like best about AlertMedia?** So easy to use and a very responsive and sensitive support team **What do you dislike about AlertMedia?** Comparitively it should have been more popular in the market, which is not the case currently. Please publicize yourselves, I'm a bit selfish here 😃, as I don't want to struggle with something else if I move on in my career **What problems is AlertMedia solving and how is that benefiting you?** Mass emergency notification ### 45. Great tool for emergency communication **Rating:** 5.0/5.0 stars **Reviewed by:** Mathew S. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2024 **What do you like best about AlertMedia?** The UI is easy to navigate and the system is loaded with a ton of functionality. It's been very easy to use! **What do you dislike about AlertMedia?** Software pricing is steep and not completely transparent. **What problems is AlertMedia solving and how is that benefiting you?** We have a distributed workforce and AlertMedia helps us ensure that all team members are kept in the loop if there are system outages, natural disasters, or other emergencies. The threat intelligence tool also allows us to keep an eye on our out-of-state employees geographic areas so we can support them in times of need. ### 46. Efficient setup and comprehensive product. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2025 **What do you like best about AlertMedia?** Setup was painless and a very robust product that is easy for employees to use. **What do you dislike about AlertMedia?** We had an issue with integration that has been difficult to correct. **What problems is AlertMedia solving and how is that benefiting you?** Keeping employees "in the know" regarding company issues and assisting in scheduling in real time. ### 47. Love Alert Media! **Rating:** 5.0/5.0 stars **Reviewed by:** Doug C. | Emergency Responder, Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about AlertMedia?** Very easy to send notifications quickly. **What do you dislike about AlertMedia?** None that I have found yet. It is easy.. **What problems is AlertMedia solving and how is that benefiting you?** AlertMedia allows us to make large scale notifications with the click of a few buttons. It allows us to input a basic notification template with a space to add in any pertinent/specific info based on the notification being sent. It is a very User Friendly software. ### 48. Easy-to-use emergency communications platform **Rating:** 4.0/5.0 stars **Reviewed by:** Regan Z. | Internal Communications Lead, Enterprise (> 1000 emp.) **Reviewed Date:** September 05, 2024 **What do you like best about AlertMedia?** The back-end interface is simple and not overwhelming for non-communications employees like office managers and admins who may need to send out local messages. Setup was painless, and implementation was pretty easy when it came to importing our employee contact information. It checked all the boxes for us. **What do you dislike about AlertMedia?** The sales pitch was pretty intense, but once we got past that, it was all pretty easy and I have no bad things to say! **What problems is AlertMedia solving and how is that benefiting you?** We needed a platform outside of our network to communicate with employees in the event of an emergency. We also wanted a way to communicate with them within professional and personal means for major emergencies. ### 49. Great communication tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about AlertMedia?** The products integrates well with our directory system and existing products like Microsoft Teams. **What do you dislike about AlertMedia?** Device management needs to be done over LDAP, which will not work with more modern zero trust technologies. **What problems is AlertMedia solving and how is that benefiting you?** being able to communicate with our staff in the organization over multiple channels. ### 50. Efficient tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kenia G. | Human Resources Payroll, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about AlertMedia?** AlertMedia is more than alert system, it's capabilities go beyond. You can easily alert employees by department or as an individual. **What do you dislike about AlertMedia?** The platform is roubust and can be a bit overwhelming. However, after testing, navigation, and implementation it becomes easier to navigate. **What problems is AlertMedia solving and how is that benefiting you?** AlertMedia is filling in the need to be able to communicate with employees during an emergency via text message. It also connects well with our payroll provider so it maintains an up to date active list of emloyees who may need to recevie an alert. ## AlertMedia Discussions - [How can I get all the zip codes to auto fill the cities and states](https://www.g2.com/discussions/how-can-i-get-all-the-zip-codes-to-auto-fill-the-cities-and-states) - 1 comment, 1 upvote - [What is AlertMedia used for?](https://www.g2.com/discussions/what-is-alertmedia-used-for) - 1 comment - [View AlertMedia pricing details and edition comparison](https://www.g2.com/products/alertmedia/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+13%3A15%3A27+-0500&secure%5Bsession_id%5D=03c5e463-24b3-4bf3-978e-c18ae37fea89&secure%5Btoken%5D=ba412162f3e6d8bcd44bccbbc191ac314bd9840c174b538959312925c076df17&format=llm_user) ## AlertMedia Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews) - [CWT](https://www.g2.com/products/cwt/reviews) - [Egencia by Amex GBT](https://www.g2.com/products/egencia-by-amex-gbt/reviews) - [Envoy](https://www.g2.com/products/envoy-2022-12-16/reviews) - [Envoy Visitors](https://www.g2.com/products/envoy-visitors/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Ontic](https://www.g2.com/products/ontic/reviews) - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Traxo](https://www.g2.com/products/traxo/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [WinTeam by WorkWave](https://www.g2.com/products/winteam-by-workwave/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Workday Talent Management](https://www.g2.com/products/workday-talent-management/reviews) ## AlertMedia Features **Functionality** - Monitoring - Deep Web - Monitoring - Dark Web - Analysis - Ticketing - Simple Search - Leak Source - Centralized Dashboard - Real-Time Alerts **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis **Threat Identification** - Proactive Listening - External Data Mining - POI Profiles - Threat Reporting **Emergency Planning** - Scenario Planning - Automated Workflows - Auditing & Compliance **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Threat Assessment** - Graphical and Link Analysis - Threat Scoring **Emergency Management** - Mass Alerts and Notifications - Threat Monitoring - Geolocation - Integrated Response - Crisis Communication - Post-Event Analysis **Threat Monitoring** - Threat Alerts - Continuous Monitoring - Investigation Management **Platform** - Reporting and Analytics - Connections and Integrations - Collaboration Tools ## Top AlertMedia Alternatives - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) - 4.5/5.0 (351 reviews) - [Regroup Mass Notification](https://www.g2.com/products/regroup-mass-notification/reviews) - 4.7/5.0 (96 reviews) - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (815 reviews)