--- title: AlertMedia Reviews meta_title: 'AlertMedia Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 568 reviews by the users' company size, role or industry to find out how AlertMedia works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 568 scale: '5' date_modified: '2026-08-04' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # AlertMedia Reviews **Vendor:** Alert Media **Category:** [Emergency Notification Software](https://www.g2.com/categories/emergency-notification) **Average Rating:** 4.7/5.0 **Total Reviews:** 568 ## About AlertMedia All-in-One Platform to Detect, Understand, and Respond to Risk AlertMedia is purpose-built to enable fast, confident decision-making when people, operations, and brand are on the line. The leading Risk Intelligence and Response platform, AlertMedia combines real-time threat intelligence with emergency communication and response workflows so teams quickly understand what’s happening, who’s impacted, and what to do next. Organizations in more than 150 countries, from small businesses to the Fortune 500, including DHL, JetBlue, Coca-Cola Bottling, and Walmart, rely on AlertMedia for enterprise-grade reliability and flexibility without the complexity that slows teams down during real incidents. The AlertMedia Difference Deeper, Actionable Risk Intelligence \> Early signals from online activity and OSINT, combined with analyst-verified intelligence, help teams detect emerging threats early, cut through noise, and act with confidence. Fast, Globally Reliable Emergency Communication \> High-throughput, multichannel delivery with two-way messaging and simple workflows so messages go out in seconds at any scale. Connected Workflows From Detection to Resolution \> Intelligence, people data, and response actions come together in one system reducing clicks, improving alignment, and accelerating response. Built for Rapid Adoption and Execution \> Intuitive workflows and minimal training drive broader admin adoption eliminating bottlenecks and enabling teams to scale processes with confidence. Scales with Program Maturity \> Expand risk monitoring and response capabilities as needs grow without adding tools, headcount, or operational complexity. ## AlertMedia Pros & Cons **What users like:** - Users love the **ease of use** of AlertMedia, enabling quick notifications and efficient crisis management at work. (96 reviews) - Users praise the **amazing customer support** from AlertMedia, highlighting responsiveness and helpfulness across various issues. (48 reviews) - Users value the **quick notification capabilities** of AlertMedia, ensuring timely updates during emergencies and keeping everyone informed. (43 reviews) - Users value the **effective communication tools** of AlertMedia, facilitating timely notifications and enhancing employee safety. (40 reviews) - Users appreciate the **user-friendly experience** of AlertMedia, highlighting its simplicity and excellent support during implementation. (31 reviews) - Emergency Services (30 reviews) - Users love the **quick and customizable notifications** from AlertMedia, ensuring timely communication during critical incidents. (29 reviews) - Users commend the **implementation ease** of AlertMedia, highlighting its simple setup and effective customer support. (26 reviews) - Group Communication (25 reviews) - Communication Ease (22 reviews) **What users dislike:** - Users experience **notification issues** with AlertMedia, including delayed alerts and overwhelming alert frequency affecting usability. (14 reviews) - Users find the **inefficiency** in AlertMedia's functionality can lead to frustrating workarounds and delays in setup. (8 reviews) - Users face **integration issues** with AlertMedia, complicating compatibility with existing IT systems and requiring additional effort. (8 reviews) - Users face **limitations in user management and feature utilization** , making it challenging to effectively utilize AlertMedia. (7 reviews) - Users find **limited functionality** in AlertMedia, facing occasional bugs and needing workarounds for full usability. (7 reviews) - Users feel the pricing of AlertMedia is **too expensive** and should reflect actual usage and features utilized. (6 reviews) - Inadequate Reporting (6 reviews) - Users experience occasional **message delivery delays** with AlertMedia, which impacts the overall effectiveness of the service. (5 reviews) - Account Management Issues (4 reviews) - Lack of Automation (4 reviews) ## AlertMedia Reviews ### 1. User-Friendly and Intuitive from Day One **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about AlertMedia?** User friendly and intuitive to use. Do not need to typically be shown how to use it to be able to use it. **What do you dislike about AlertMedia?** We have had issues with trips syncing and had my admin profile accidentally disabled. **What problems is AlertMedia solving and how is that benefiting you?** Being able to rapidly message our employees for both emergencies and other business initiatives. ### 2. Versatile Cross-Domain Functions That Make Problem-Solving Easier **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about AlertMedia?** The various functions across the domains. It helps being able to go from one domain to the other, especially when the issue requires both **What do you dislike about AlertMedia?** not much. The UI could be better, just my opinion **What problems is AlertMedia solving and how is that benefiting you?** Im personally working on travel security and developing our internal program. I love the intelligence capabilities ### 3. Real-Time Weather Alerts & Interactive Map Keep Our Employees Safe Always **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2026 **What do you like best about AlertMedia?** I think the best aspect is the up-to-date weather notifications and the map, which let us see upcoming things so we can better protect and prepare our employees. **What do you dislike about AlertMedia?** The limited licenses for the way we use it was a little disappointing. Although this was explained upfront to us. **What problems is AlertMedia solving and how is that benefiting you?** Notifcations during outages and weather notices are the most helpful ### 4. Notification Templates Make Sending Notices Fast and Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2026 **What do you like best about AlertMedia?** Being able to create notification templates which makes it easy to send out a notice in a few clicks. **What do you dislike about AlertMedia?** I would like the map to be improved. I have trouble seeing weather on the map. **What problems is AlertMedia solving and how is that benefiting you?** It is helping us stay informed about planned events which could help travelers understand any impacts to their travel. ### 5. Essential for Effective Emergency Alerts **Rating:** 5.0/5.0 stars **Reviewed by:** Demond G. | Safety Administrator **Reviewed Date:** December 23, 2025 **What do you like best about AlertMedia?** I use AlertMedia for emergency and operational communication needs. I love how you can see a map visually showing the weather patterns and what's to come along with what is already there in the area, with real up-to-date times refreshing every couple of minutes. The ease of access is great; it's so easy to send out alerts. The notifications show what's happening in clear detail, and workers know when it's 'all-clear' to safely return to work. It's really valuable because being part of the safety team, it's important for me to make sure everyone gets notified when conditions are unsafe. This notification system, along with our burst of three short loud horns, brings everyone to our muster point efficiently. The initial setup was very easy; we just needed our personal information to ensure we receive notifications directly. **What do you dislike about AlertMedia?** I believe instead of it just being foreman and upper management being put into the system, it should be all team members that will be working on the specific locations. **What problems is AlertMedia solving and how is that benefiting you?** I use AlertMedia for emergency communication, ensuring my team is updated about unsafe weather. It provides real-time alerts with clear notifications and visual maps. Its ease of access ensures no one is left behind, efficiently bringing everyone to a safe point. ### 6. Fast, Intuitive Workforce Alerts with Powerful Templates and Custom Groups **Rating:** 5.0/5.0 stars **Reviewed by:** Ray L. | Safety Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2026 **What do you like best about AlertMedia?** Alert Media has numerous features that make alerting our workforce easy and intuitive. The template feature, in particular, makes it a fast and efficient process to send messages out to staff. I also appreciate the ability to create custom groups, which makes it simple to ensure the right people receive the message in a timely fashion. **What do you dislike about AlertMedia?** So far, I haven’t found any features or operational aspects that I dislike. **What problems is AlertMedia solving and how is that benefiting you?** Currently, I do not have any issues that Alert Media is addressing. ### 7. Rapid Response That Keeps Our Team Moving **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about AlertMedia?** How quickly it allows our company to respond **What do you dislike about AlertMedia?** That we can't use it to communicate with others outside of our organization in an emergency. Thinking specifically of cyber events where we need to pull in outside counsel **What problems is AlertMedia solving and how is that benefiting you?** Keeping track of where our employees are in the world. ### 8. Effective Communication for Severe Weather and Emergency Response Info **Rating:** 5.0/5.0 stars **Reviewed by:** Danny A. | Emergency Response Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about AlertMedia?** The AlertMedia interface is easy for all our team members to use, regardless of experience with it. The ability to send out messages on various platforms makes it stellar too! And probably one of my favorite features is the ability to save templates to just simply click and send, in urgent situations. And the fact that receivers can reply is a bonus that saves tremendous follow up time. **What do you dislike about AlertMedia?** I have not had any unpleasant experiences with AlertMedia . . . other than being away from my PC and can't use it!! **What problems is AlertMedia solving and how is that benefiting you?** AlertMedia allows us to get timely weather/lightning alerts out to hundreds of employees, and eventually a couple thousand. We are also able to schedule work cancellations due to severe rain/ice/snow, saving hundreds of thousands of dollars in payroll and possibly preventing numerous injuries. ### 9. Flexible Organization Setup: Simple or Granular Control **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 29, 2026 **What do you like best about AlertMedia?** You can keep it simple or get very granular with how you want your organization to be set up. **What do you dislike about AlertMedia?** Too many places to click about. UI is ok but there is a lot to see. **What problems is AlertMedia solving and how is that benefiting you?** We are using it for Emergency management. It seems to be working well for that group. ### 10. Transformative Communication, Easy Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Shaheed P. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2026 **What do you like best about AlertMedia?** I like how AlertMedia solves having to individually call colleagues to offer hours, schedules, etc., by allowing them to reply back in real-time. I appreciate being able to be versatile with store closures and emergencies, as it keeps everyone updated and involved. I also found the initial setup to be very easy. **What do you dislike about AlertMedia?** I would like to be able to personalize my messages tailored to fit my needs separately. **What problems is AlertMedia solving and how is that benefiting you?** AlertMedia solves having to call colleagues individually for schedules and allows real-time replies. It also keeps everyone updated on store closures and emergencies, which helps in being versatile. ### 11. Simple, User-Friendly UX Across App and Text **Rating:** 4.5/5.0 stars **Reviewed by:** Molly T. | Facilities, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about AlertMedia?** UX - its simple for end users whether its the app or the text feature. **What do you dislike about AlertMedia?** Logging in and needing to be logged in the app for updates **What problems is AlertMedia solving and how is that benefiting you?** Providing accurate and timely person accountability during an emergency ### 12. Effortless Emergency Communication, Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Chloe T. **Reviewed Date:** January 16, 2026 **What do you like best about AlertMedia?** I use AlertMedia for emergency communications and it helps us reach employees that we otherwise couldn't. I like how simple and straightforward the dashboard is and appreciate how customizable the messages are. We've used both the text message and phone call options and it works great. It's simple to use and effectively reaches employees. The initial setup was super easy and our reps have all been great. **What do you dislike about AlertMedia?** I think there's a lot of features that we don't utilize, partly because we don't understand them. Some of the location-specific stuff. **What problems is AlertMedia solving and how is that benefiting you?** I use AlertMedia for emergency communications to reach employees without email access. It helps us contact employees we couldn’t otherwise reach. It's simple to use and effectively reaches employees through customizable text messages and phone calls. ### 13. Helpful App with Great Real-Time Alerts **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2026 **What do you like best about AlertMedia?** I like the app and the real-time alerts. They’re very helpful. **What do you dislike about AlertMedia?** I currently haven't ran into any issues yet. It works as I need it to. **What problems is AlertMedia solving and how is that benefiting you?** We use it for Duty of Care. ### 14. Effortless Emergency Communication, Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Lewinsky A. | Director of EMS, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about AlertMedia?** I find AlertMedia very easy to use, which is a big plus. I'm impressed with its ability to integrate with other platforms as well, making it versatile for different needs. **What do you dislike about AlertMedia?** Nothing at this time **What problems is AlertMedia solving and how is that benefiting you?** I use AlertMedia for urgent messages and safety issues, like road closures. It sends pages to multiple people simultaneously and lets us confirm receipt. It's easy to use and messages from the same number help in identifying and setting custom notifications. ### 15. Affordable, User-Friendly Threat Intelligence **Rating:** 4.5/5.0 stars **Reviewed by:** deept p. | Program Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2026 **What do you like best about AlertMedia?** I really like the ease of using the AlertMedia application and the availability of information. The threat intelligence feature is something I find particularly valuable. The initial setup was really simple, and the teams were very helpful. **What do you dislike about AlertMedia?** The integration with other systems is limited as it can only take specific fields. **What problems is AlertMedia solving and how is that benefiting you?** I use AlertMedia for threat intelligence and event management, which makes us aware of events or threats to prepare. I like its ease of use and the availability of information. ### 16. Effortless Communication with AlertMedia **Rating:** 5.0/5.0 stars **Reviewed by:** Erica B. **Reviewed Date:** February 04, 2026 **What do you like best about AlertMedia?** I find AlertMedia to be a necessary tool for notifying residents about important matters. It's easy to use and sends out messages quickly. I'm able to contact residents efficiently using text, email, and voice features, which helps us get our message out through all forms of communication. The ease of using the program is what I like best. AlertMedia is a fabulous tool for our company, and everything works well for our business. **What do you dislike about AlertMedia?** There is nothing I don't like **What problems is AlertMedia solving and how is that benefiting you?** I use AlertMedia to notify residents quickly in emergencies. It's easy to use, efficient, and covers all communication forms—text, email, voice. Everything works well for our business. ### 17. Easy to Use + Handy Notification Cloning **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about AlertMedia?** My favorite parts of AlertMedia are the ease of use and the notification cloning feature. **What do you dislike about AlertMedia?** AlertMedia lacks some granularity in permissions regarding roles, what information is masked, and a couple of other minor areas. Lack of displayed group hierarchy when building a notification can also leave guesswork. **What problems is AlertMedia solving and how is that benefiting you?** AlertMedia is speeding up the notification process, getting us closer to our defined goals. ### 18. Instant Alerts and Reliable Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Furniture | Enterprise (> 1000 emp.) **Reviewed Date:** September 02, 2025 **What do you like best about AlertMedia?** I really like AlertMedia's connectivity and how alerting is instant, notifying all necessary parties immediately. The real-time tracking is the biggest draw for me, as it ensures we can act quickly to ensure the safety of our employees. The setup was very easy, and their team worked with us to ensure everything went smoothly. **What do you dislike about AlertMedia?** Nothing. **What problems is AlertMedia solving and how is that benefiting you?** I use AlertMedia for emergencies in remote stores, addressing security threats to our associates. I love its connectivity, instant alerts, and real-time tracking, which ensures we can act quickly to ensure employee safety. ### 19. Essential for Emergency Communication, Seamless Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about AlertMedia?** I use AlertMedia in case of emergency for our facility. It is a good source to have, with the capacity to assist us as needed. I really value the communication features. The initial setup was very easy. **What do you dislike about AlertMedia?** ther is nothing i do not like about alert media **What problems is AlertMedia solving and how is that benefiting you?** I use AlertMedia for emergencies at our facility. It assists us as needed and is a good source to have. The communication features are what I value the most. ### 20. Great and versatile service! Glad we switched to AlertMedia **Rating:** 5.0/5.0 stars **Reviewed by:** Amber H. | IT Service Management, Enterprise (> 1000 emp.) **Reviewed Date:** June 08, 2022 **What do you like best about AlertMedia?** We can send out texts from our iPhone apps - this is a huge time savor for after hours issues. **What do you dislike about AlertMedia?** Would still benefit from a multiple question survey. **What problems is AlertMedia solving and how is that benefiting you?** We are utilizing AM for emergency notifications to staff as well as calling in IT support users for incident bridges. ### 21. AlertMedia Solved Our Multi-Building Communication Challenges **Rating:** 5.0/5.0 stars **Reviewed by:** Steven B. | Chief CES Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about AlertMedia?** AlertMedia solved many of our challenges being in 152 different buildings! **What do you dislike about AlertMedia?** There is no downside! The times we have used it, it has worked exactly how we needed it to! **What problems is AlertMedia solving and how is that benefiting you?** There have been no issues. ### 22. Relevant Information and an App That’s Very Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about AlertMedia?** The information received is relevant, and I find the app very easy to use. **What do you dislike about AlertMedia?** I have not found anything that I disklike about using AlertMedia. **What problems is AlertMedia solving and how is that benefiting you?** When there are events happening in our around our office location, being able to send a message to everyone using different means is very helpful. ### 23. Easy-to-Use API for Hassle-Free Notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Dirk T. | Senior Business Application Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about AlertMedia?** Ease of use of the API interface, and the ability to send notifications without any hassle. **What do you dislike about AlertMedia?** Limited number of People you can have on a basic account. **What problems is AlertMedia solving and how is that benefiting you?** we had no way to notify our guests of any emergency situations, before, and now with AlertMedia it makes the notification so simiple. ### 24. Intuitive, Fast, and Versatile—Minor Hiccups in Training Simulations **Rating:** 4.0/5.0 stars **Reviewed by:** Steven P. | Facilities Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about AlertMedia?** Ease of Use: The interface is intuitive, allowing for quick message creation and distribution across multiple channels. Speed & Reach: Notifications are delivered rapidly, ensuring timely communication during real-world incidents. Versatility: We’ve successfully used it for everything from facility alerts to regional emergency coordination, making it a central part of our preparedness strategy. Support & Integration: AlertMedia integrates well with our existing systems and their support team has been responsive when needed. **What do you dislike about AlertMedia?** Training Exercise Reliability: During a few training drills, we experienced minor hiccups with message delivery or delays. While these didn’t impact actual emergency readiness, they did highlight areas where simulation performance could be improved. **What problems is AlertMedia solving and how is that benefiting you?** Overall, AlertMedia has been a strong asset in our emergency management toolkit. With continued refinement—especially around training scenarios—it remains a trusted platform for healthcare facility and coalition communication. ### 25. Effortless Navigation and Powerful Group Messaging **Rating:** 5.0/5.0 stars **Reviewed by:** Lily L. | Regional HR Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2025 **What do you like best about AlertMedia?** The accessibility and easy to navigate the website. Easy to exclude individuals on FMLA or leaves, you can create sub groups to send out to a particular department. **What do you dislike about AlertMedia?** Employees are able to block alerts, this is not AlertMedia's fault I am sure people have to be given choice to receive notices. **What problems is AlertMedia solving and how is that benefiting you?** Scheduling conflicts , last minute schedule changes. Emergency situations at our many plant locations. ### 26. Highly Recommend **Rating:** 4.5/5.0 stars **Reviewed by:** Bryanna M. | Consumer Banker II, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2024 **What do you like best about AlertMedia?** I haven't ran into issues with Alert Media. They have been friendly when they have reached out to myself of coworkers. It is easy to use! **What do you dislike about AlertMedia?** I have not ran into any difficulties using Alert Media. It has been fairly easy to utilize. **What problems is AlertMedia solving and how is that benefiting you?** We use Alert Media to notify our coworkers the branch is clear to enter. It also notifies us if there is an issue at another institution. ### 27. Easy Way to Keep Everyone Informed **Rating:** 4.5/5.0 stars **Reviewed by:** Shreya R. | GIS Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2025 **What do you like best about AlertMedia?** It’s very easy to use and makes sure everyone gets important updates quickly through phone or email. The customer support team is always responsive and helpful, which makes a big difference. I also like how smoothly it integrated with one of our BPX systems — it didn’t take much effort to get it up and running. **What do you dislike about AlertMedia?** Sometimes the reports are a bit basic, and I wish it gave more detail on who has read or responded to the alerts. **What problems is AlertMedia solving and how is that benefiting you?** AlertMedia solves the challenge of getting urgent information out to people quickly and reliably. It helps reduce confusion during critical events, keeps everyone aligned, and improves overall safety. The platform makes communication faster and more organized, which saves time and gives peace of mind. ### 28. Effective Alerts and Simple Configuration **Rating:** 4.5/5.0 stars **Reviewed by:** jeny l. **Reviewed Date:** January 16, 2026 **What do you like best about AlertMedia?** I like that AlertMedia is effective. I also appreciate that I can see events near my location, which allows me to take safety measures if I'm near the event or report it. Additionally, the initial setup was easy for me to understand. I use AlertMedia with other tools like Teams and Outlook. **What do you dislike about AlertMedia?** No comments **What problems is AlertMedia solving and how is that benefiting you?** I use AlertMedia to create alerts about events and instantly notify my organization by email or cell phone. I like that it is effective and shows events near me to take security measures. ### 29. AlertMedia - Awesome Service **Rating:** 5.0/5.0 stars **Reviewed by:** Ed D. | IT Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2026 **What do you like best about AlertMedia?** AlertMedia support has ALWAYS responded promptly and has been able to resolve issues quickly and professionally. Highly recommended. **What do you dislike about AlertMedia?** No downside I've experienced, ever. We have used them for over six years without issue. **What problems is AlertMedia solving and how is that benefiting you?** Notifications for staff and residents throughout three campuses ### 30. It’s a wonderful tool for any business / professional to have for safety measures. **Rating:** 5.0/5.0 stars **Reviewed by:** Eric L. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2025 **What do you like best about AlertMedia?** AlertMedia Review: Reliable, Fast, and Incredibly User-Friendly We've been using AlertMedia for our emergency communication and employee safety needs, and it has truly exceeded our expectations. The platform is intuitive, easy to implement, and provides peace of mind knowing we can instantly communicate with our team in any situation—whether it's a weather alert, system outage, or a critical security update. One of the standout features is the multi-channel communication—we can reach employees via text, email, voice, app push notifications, and even Slack, ensuring important messages aren’t missed. The real-time threat intelligence and location-based alerts help us act quickly and keep our people informed and safe, no matter where they are. Customer support is also top-notch. The AlertMedia team is responsive, knowledgeable, and genuinely cares about helping organizations succeed. Overall, AlertMedia is a must-have tool for any company that prioritizes safety, communication, and operational resilience. Highly recommended. **What do you dislike about AlertMedia?** Somewhat overwhelming to navigate at the beginning. **What problems is AlertMedia solving and how is that benefiting you?** Keeping our clients appraised of safety issues. ### 31. AlertMedia Keeps Employees Safe and Informed During Emergencies **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about AlertMedia?** AlertMedia is a great tool for keeping employees safe and informed during emergencies. It makes it easy to send important updates quickly, stay aware of potential threats, and keep everyone connected when it matters most. **What do you dislike about AlertMedia?** No dislikes to mention. It is a program that works very well. **What problems is AlertMedia solving and how is that benefiting you?** It makes communicating quick and easy. ### 32. Easily Monitor Where Travelers Are **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about AlertMedia?** BEING ABLE TO MINOR WHERE THE TRAVELERS ARE **What do you dislike about AlertMedia?** sometimes iteneries dont get updated in real time. **What problems is AlertMedia solving and how is that benefiting you?** traveler safety ### 33. Global Event Alerts Are Helpful, But Room for More **Rating:** 3.5/5.0 stars **Reviewed by:** Brian B. | IT Systems Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about AlertMedia?** If you choose, Alert Media can supply you with alerts from events happening around the world **What do you dislike about AlertMedia?** There is nothing about AlertMedia that I dislike. **What problems is AlertMedia solving and how is that benefiting you?** AlertMedia allows us to get important information out to our 200+ staff. We use it for critical alerts as well as communicating information to all employees. ### 34. Easy to Use and Builds Team Confidence **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about AlertMedia?** Ease of use on the app, it also drives comfort and peace of mind regarding safety for our associates. **What do you dislike about AlertMedia?** Yet to find any issues and have been using for 3 years. **What problems is AlertMedia solving and how is that benefiting you?** It allows a quick and efficient option for sending safety updates between our teams, allowing us to be proactive in needed situations. Also a great tool to keep multiple teams or associates on the same page, quickly and smoothly. ### 35. Essential for Emergency Communications, User-Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Lawrence P. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2026 **What do you like best about AlertMedia?** I like that AlertMedia is easy to use and adding users is straightforward. **What do you dislike about AlertMedia?** Can't think of anything. **What problems is AlertMedia solving and how is that benefiting you?** AlertMedia helps us get communications out during emergencies. It's easy to use and add users. ### 36. Too much **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** While the ease of use is still a great asset, the different alerts that can be subscribed to, create a lot of redundancy with multiple other services (most of which are free). **What do you dislike about AlertMedia?** Too many alerts! The administrators within my company have chosen to subscribe to weather alerts based on individual employee residences. Since our employees live in a wide area in two states, weather alerts are overbearing and alert everyone. That means I get weather alerts from up to 100 miles from my location. Not helpful and desensitizes you to the alerts in general. **Recommendations to others considering AlertMedia:** If you are considering a dedicated communication tool to use during emergency or high-priority events, you should strongly consider Alert Media. **What problems is AlertMedia solving and how is that benefiting you?** Our most common alerts are weather-related, but we also have an executive group to alert about possible negative impacts to the company. **Official Response from Meredith Foor:** > We’re glad to hear our intuitive platform has made emergency communication easier. We recognize that weather alerts across broad geographic areas can feel overwhelming, which is why alerts can be refined using severity and subcategory settings. Many customers also choose to disable third-party weather alerts in certain areas and rely solely on our in-house meteorologist team for real-time coverage of major weather systems. They also publish forecasting a Daily Global Severe Weather Report. Our Customer Success team would be happy to help fine-tune these settings so you receive the most meaningful alerts! ### 37. Intuitive Product with Excellent Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Loren S. | Business Continuity Management Leader, Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2025 **What do you like best about AlertMedia?** Having used many other products, I can honestly say that AlertMedia's platform is one of the most intuitive out there. It's straightforward and easy to use whether you are a light user or a full-blown admin. I hear time and again from users how easy it is to navigate and execute alerts. The other area where AlertMedia really excels is in customer service. Whether it be calling or emailing support or working with our CSM, it has become abundantly clear that AlertMedia is fully focused on delivering excellent customer support, ensuring we are heard and quickly finding a solution to our challenges. They truly stand above the rest. **What do you dislike about AlertMedia?** You have very little ability to sort and identify groups of people (users) within the AlertMedia platform. You are only able to search my individual user name, and I can't use other search terms beyond first or last name. Anything beyond the name requires a user to export and download the csv file of all users and search and sort outside of the AlertMedia platform. **What problems is AlertMedia solving and how is that benefiting you?** The capability to alert our associates at a moments notice and provide an additional layer of threat intelligence to cover threat external to us. ### 38. Effortless Emergency Alerts, Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Kim W. **Reviewed Date:** January 12, 2026 **What do you like best about AlertMedia?** I love AlertMedia's ease of use, which takes the leg work out of communicating with our workforce by allowing us to alert all employees at once without using a communication tree. The initial setup was very easy. **What do you dislike about AlertMedia?** none **What problems is AlertMedia solving and how is that benefiting you?** I find AlertMedia takes the leg work out of communicating with our workforce and alerts all employees at once during emergencies. Plus, it's easy to use. ### 39. Very good platform, user friendly and informative **Rating:** 4.5/5.0 stars **Reviewed by:** Courtney H. | Occupational Health and Safety Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2022 **What do you like best about AlertMedia?** Using the platform for emergency management and mass alert for staff has been integral to our facilities. **What do you dislike about AlertMedia?** Notifications of weather conditions and other high-risk events. **What problems is AlertMedia solving and how is that benefiting you?** Upload interface and i have the Alert team send my rep to help with it. ### 40. Easy to Use, Clear Alert Delivery Tracking **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about AlertMedia?** The app is easy to use and I can see who has received the alert **What do you dislike about AlertMedia?** Haven’t found anything I don’t like with the app **What problems is AlertMedia solving and how is that benefiting you?** I haven’t had any problems ### 41. Alert Media has proven very helpful in communicating with employees regarding various emergencies. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about AlertMedia?** I like that I can choose the various methods in which to send messages (phone, email, text), as well as filter who those messages need to go to. It also provides me sample templates to get me started with my message. **What do you dislike about AlertMedia?** The only issue is to make sure your info that you are uploading to the Alert Media people database is formatted correctly. If not, you get the joy of troubleshooting. Customer Service is there to help if it happens. **What problems is AlertMedia solving and how is that benefiting you?** I occasionally need to message employees in specific locations. For example, I needed to check on our employees who live in and near the flooded Kerrville, Texas, area. I was able to send a query to those specific employees and ask them to respond if they were OK and if they needed help. The employees appreciated the outreach. Fortunately, they were all OK. ### 42. Reliable communication and quick customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica T. | Executive Administrative Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** October 13, 2025 **What do you like best about AlertMedia?** AlertMedia is a quick and efficient way to communicate with specific groups and large numbers of people across several platforms. Customer Support is always fast to respond and resolve any issues. **What do you dislike about AlertMedia?** The most common issue is team members assigned to the incorrect workplace and unavailable to their current facility. This is more often due to the team member not updating their profile. **What problems is AlertMedia solving and how is that benefiting you?** AlertMedia allows us to quickly reach a large number of team members in the event of an emergency or critical staffing shortage. This allows us to communicate across several platforms and saves time in getting a response from team members. ### 43. Effortless Notification System with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about AlertMedia?** I like the flexibility and the support AlertMedia provides. Love it all so far. Everyone’s helpful. **What do you dislike about AlertMedia?** Nothing! **What problems is AlertMedia solving and how is that benefiting you?** I use AlertMedia to notify over 500 staff members across 28 counties easily and on time, ensuring safety and comfort in their work environment. ### 44. Extremely Knowledgeable and Responsive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2025 **What do you like best about AlertMedia?** Everyone that I worked with on the AlertMedia team will respond to any of my questions within an hour with helpful information to resolve the issue. **What do you dislike about AlertMedia?** I dislike that we are not using more of AlertMedia's products. **What problems is AlertMedia solving and how is that benefiting you?** I utilized AlertMedia for an emergency at our San Jose location last week. I was able to send out this communication in 10 minutes and was able to contact two different groups which included the exact people that needed to receive the communication. This would have typically taken me 30-40 minutes which saved precious time in an emergency situation. ### 45. Fast, Easy Way to Reach the Entire Team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about AlertMedia?** Ability to contact your entire team fast **What do you dislike about AlertMedia?** I really can't think of anything right now **What problems is AlertMedia solving and how is that benefiting you?** We can notify our staff with a single, simple message whenever the office will be closed due to a weather situation. It’s a real time-saver and makes communication much easier. ### 46. Usability **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin R. | Staff Performance Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2025 **What do you like best about AlertMedia?** AlertMedia did a great job of making sure the app is easy to understand and use. As professionals, time is a precious commodity and not having to take too much time to try and figure out how something works is always welcome, and AlertMedia has accomplished that. **What do you dislike about AlertMedia?** Sometimes the radius of the area you're located in can be too big which could cause more alerts than what you need, but even that is few, far, and between. Depending on your profession or area, this may be a welcomed feature. **What problems is AlertMedia solving and how is that benefiting you?** AlertMedia solves the problem of me having to utilize different contact methods depending on what information or event you're looking for. All I have to do is go to the app and search in the designated area and I am notified of important events and alerts. ### 47. Great Holistic Risk Overview on the Dashboard **Rating:** 4.0/5.0 stars **Reviewed by:** Sagar S. | Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2025 **What do you like best about AlertMedia?** I appreciate how the dashboard provides a comprehensive overview of risks across the map. It clearly shows the detailed impact when a specific location has been compromised. I also enjoy the template section, which offers flexibility to customize notifications and messages according to my needs. Overall, I find the product very easy to use. **What do you dislike about AlertMedia?** I find it frustrating that I am unable to contact individual people. **What problems is AlertMedia solving and how is that benefiting you?** The necessity for a communication platform, along with the product's simplicity, is important in supporting our employees. ### 48. Essential Communication Tool—Simple, Fast, and Reliable for Our Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Mark D. | Security Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about AlertMedia?** This is a great tool to be able to communicate quickly to the whole workforce. The App is simple to use. We plan to promote the App with our Teams to get them to add their personal mobile phones and emails to ensure messages get to everyone. Especially in emergency situation. **What do you dislike about AlertMedia?** Nothing, the app is clear and easy to use. **What problems is AlertMedia solving and how is that benefiting you?** A unified way to be able to communicate quickly with our employees ### 49. The Multi-Tool of Emergency Alert Platforms **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2025 **What do you like best about AlertMedia?** AlertMedia has a user-friendly dashboard that's easy to navigate, even for beginners. We've used AlertMedia for two years and are pleased with its performance. The emergency mass notification feature effectively informs our local and remote employees about situations that may affect them and their work. We also use the Threat Intelligence feature, receiving weekly briefs on geo-political, cyber, regulatory, health, infrastructure, and supply chain information, as well as demonstrations and industrial actions. This helps us stay aware of the changing threat landscape. Recently, we started using the Travel Assessment feature, which provides travel briefings for work-related trips. It connects to our company travel portal and automatically generates travel briefings when trips are booked—a very useful feature. The implementation was smooth, no issues, the iOS app is also a nice feature that I use. **What do you dislike about AlertMedia?** The user structure requires administrator access for notifications, which complicates things when teams change and we need to realign everything. **What problems is AlertMedia solving and how is that benefiting you?** AlertMedia enables us to view our employees' locations and send mass notifications as needed. The threat intelligence feature helps us keep up with changing threats. The travel assessment tool ensures our employees can travel confidently. ### 50. Reliable notification system that is quick and easy to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about AlertMedia?** The implementation of AlertMedia was easy and we were able to send messages instantly. We were able to integrate our current workforce system to ensure all employees are in AlertMedia to receive important messages. AlertMedia has an amazing support team that is available and willing to help. AlertMedia is easy to use when messages need to be delivered. **What do you dislike about AlertMedia?** I have not found anything that I dislike. **What problems is AlertMedia solving and how is that benefiting you?** AlertMedia gives the ability to send messages to all employees or a specific group of employees. The messages can be sent via email (work or personal), SMS, and/or phone call. The delivery options allow us to communicate with employees even when internal email systems are unavailable. ## AlertMedia Discussions - [How can I get all the zip codes to auto fill the cities and states](https://www.g2.com/discussions/how-can-i-get-all-the-zip-codes-to-auto-fill-the-cities-and-states) - 1 comment, 1 upvote - [What is AlertMedia used for?](https://www.g2.com/discussions/what-is-alertmedia-used-for) - 1 comment - [View AlertMedia pricing details and edition comparison](https://www.g2.com/products/alertmedia/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+17%3A00%3A33+-0500&secure%5Bsession_id%5D=1ce77f3d-c582-4c1a-9754-0a2c3b6d5c73&secure%5Btoken%5D=7fbe999db16f918f54b4a5c13a5fd013c6dc3c8f27d83bd248bf20e58b43e1b8&format=llm_user) ## AlertMedia Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews) - [CWT](https://www.g2.com/products/cwt/reviews) - [Egencia by Amex GBT](https://www.g2.com/products/egencia-by-amex-gbt/reviews) - [Envoy](https://www.g2.com/products/envoy-2022-12-16/reviews) - [Envoy Visitors](https://www.g2.com/products/envoy-visitors/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Ontic](https://www.g2.com/products/ontic/reviews) - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Traxo](https://www.g2.com/products/traxo/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [WinTeam by WorkWave](https://www.g2.com/products/winteam-by-workwave/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Workday Talent Management](https://www.g2.com/products/workday-talent-management/reviews) ## AlertMedia Features **Functionality** - Monitoring - Deep Web - Monitoring - Dark Web - Analysis - Ticketing - Simple Search - Leak Source - Centralized Dashboard - Real-Time Alerts **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis **Threat Identification** - Proactive Listening - External Data Mining - POI Profiles - Threat Reporting **Emergency Planning** - Scenario Planning - Automated Workflows - Auditing & Compliance **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Threat Assessment** - Graphical and Link Analysis - Threat Scoring **Emergency Management** - Mass Alerts and Notifications - Threat Monitoring - Geolocation - Integrated Response - Crisis Communication - Post-Event Analysis **Threat Monitoring** - Threat Alerts - Continuous Monitoring - Investigation Management **Platform** - Reporting and Analytics - Connections and Integrations - Collaboration Tools ## Top AlertMedia Alternatives - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) - 4.5/5.0 (351 reviews) - [Regroup Mass Notification](https://www.g2.com/products/regroup-mass-notification/reviews) - 4.7/5.0 (96 reviews) - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (815 reviews)