--- title: AlertMedia Reviews meta_title: 'AlertMedia Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 569 reviews by the users' company size, role or industry to find out how AlertMedia works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 569 scale: '5' date_modified: '2026-08-07' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # AlertMedia Reviews **Vendor:** Alert Media **Category:** [Emergency Notification Software](https://www.g2.com/categories/emergency-notification) **Average Rating:** 4.7/5.0 **Total Reviews:** 569 ## About AlertMedia All-in-One Platform to Detect, Understand, and Respond to Risk AlertMedia is purpose-built to enable fast, confident decision-making when people, operations, and brand are on the line. The leading Risk Intelligence and Response platform, AlertMedia combines real-time threat intelligence with emergency communication and response workflows so teams quickly understand what’s happening, who’s impacted, and what to do next. Organizations in more than 150 countries, from small businesses to the Fortune 500, including DHL, JetBlue, Coca-Cola Bottling, and Walmart, rely on AlertMedia for enterprise-grade reliability and flexibility without the complexity that slows teams down during real incidents. The AlertMedia Difference Deeper, Actionable Risk Intelligence \> Early signals from online activity and OSINT, combined with analyst-verified intelligence, help teams detect emerging threats early, cut through noise, and act with confidence. Fast, Globally Reliable Emergency Communication \> High-throughput, multichannel delivery with two-way messaging and simple workflows so messages go out in seconds at any scale. Connected Workflows From Detection to Resolution \> Intelligence, people data, and response actions come together in one system reducing clicks, improving alignment, and accelerating response. Built for Rapid Adoption and Execution \> Intuitive workflows and minimal training drive broader admin adoption eliminating bottlenecks and enabling teams to scale processes with confidence. Scales with Program Maturity \> Expand risk monitoring and response capabilities as needs grow without adding tools, headcount, or operational complexity. ## AlertMedia Pros & Cons **What users like:** - Users love the **ease of use** of AlertMedia, enabling quick notifications and efficient crisis management at work. (96 reviews) - Users praise the **amazing customer support** from AlertMedia, highlighting responsiveness and helpfulness across various issues. (48 reviews) - Users value the **quick notification capabilities** of AlertMedia, ensuring timely updates during emergencies and keeping everyone informed. (43 reviews) - Users value the **effective communication tools** of AlertMedia, facilitating timely notifications and enhancing employee safety. (40 reviews) - Users appreciate the **user-friendly experience** of AlertMedia, highlighting its simplicity and excellent support during implementation. (31 reviews) - Emergency Services (30 reviews) - Users love the **quick and customizable notifications** from AlertMedia, ensuring timely communication during critical incidents. (29 reviews) - Users commend the **implementation ease** of AlertMedia, highlighting its simple setup and effective customer support. (26 reviews) - Group Communication (25 reviews) - Communication Ease (22 reviews) **What users dislike:** - Users experience **notification issues** with AlertMedia, including delayed alerts and overwhelming alert frequency affecting usability. (14 reviews) - Users find the **inefficiency** in AlertMedia's functionality can lead to frustrating workarounds and delays in setup. (8 reviews) - Users face **integration issues** with AlertMedia, complicating compatibility with existing IT systems and requiring additional effort. (8 reviews) - Users face **limitations in user management and feature utilization** , making it challenging to effectively utilize AlertMedia. (7 reviews) - Users find **limited functionality** in AlertMedia, facing occasional bugs and needing workarounds for full usability. (7 reviews) - Users feel the pricing of AlertMedia is **too expensive** and should reflect actual usage and features utilized. (6 reviews) - Inadequate Reporting (6 reviews) - Users experience occasional **message delivery delays** with AlertMedia, which impacts the overall effectiveness of the service. (5 reviews) - Account Management Issues (4 reviews) - Lack of Automation (4 reviews) ## AlertMedia Reviews ### 1. Helpful Real-Time Alerts, but Dashboard and Alert Setup Is Challenging **Rating:** 3.0/5.0 stars **Reviewed by:** D.Jay S. | EHS Specialist II, Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about AlertMedia?** I appreciate the real time alerts about weather and events happening near the sites I manage So far it is and we are looking to expand use to our physical security team as well. **What do you dislike about AlertMedia?** Setting up what alerts I get and dashboards is very difficult. **What problems is AlertMedia solving and how is that benefiting you?** It gives me the ability to reach out to managed sites regarding emergency issues that could concern them and be pro-active about responding to alerts. ### 2. My experience has been great with awesome help. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2021 **What do you like best about AlertMedia?** The ability to connect right away with all the workers, along with the conference call portion. **What do you dislike about AlertMedia?** My biggest dislike is that the geofenced areas don't stay, and have to be set up every time we login, along with i can only have one geo-fence area at a time. **What problems is AlertMedia solving and how is that benefiting you?** The ability to give a mass notification quickly to all personel on site, during severe weather or emergency situations. ### 3. Functional, but could use QoL improvements. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2021 **What do you like best about AlertMedia?** Effectively able to communicate messages via multiple channels en mass. **What do you dislike about AlertMedia?** Unable to search for unique identifiers such as phone # or email when adding recipients to notice blasts. Would like to see profile edit history added as a way to backup/review changes made. **What problems is AlertMedia solving and how is that benefiting you?** Reaching thousands through a relatively streamlined interface. **Official Response from Emily Rediker:** > Thank you for the review! Your feedback will be shared with our team but we did want to let you know that you can use 'Filter Groups' to pull in audience by email, phone number, or any of the user data in your account! We also have an audit report that would help you see any changes made to profiles. Your CSM would be happy to walk you through this functionality. ### 4. It is a functional and easy to use design. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2021 **What do you like best about AlertMedia?** The UI is consistent and easy. Yah to us **What do you dislike about AlertMedia?** There is not much I dislike. Thanks yall **Recommendations to others considering AlertMedia:** Do your research **What problems is AlertMedia solving and how is that benefiting you?** We solve the problem of sending mass emails to clients. **Official Response from Patricia Oldani:** > Thank you for taking the time to leave us a review! We are glad to hear you find AlertMedia easy to use. ### 5. Easy to use **Rating:** 2.5/5.0 stars **Reviewed by:** Yesenia M. | Case manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** It is easy to use, the training was very simple too. **What do you dislike about AlertMedia?** N/A. This is a pretty basic application! **What problems is AlertMedia solving and how is that benefiting you?** N/A **Official Response from Patricia Oldani:** > Thank you for the review! We highly value feedback from our customers and are so glad to hear you found the training simple and AlertMedia easy to use. ### 6. Convenient tool, but sometimes incomplete. Great for the price, but should be supplemented by people **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about AlertMedia?** I like the ability to easily send communications to groups of people in my organization **What do you dislike about AlertMedia?** The alert maps are often missing important events. **What problems is AlertMedia solving and how is that benefiting you?** We are solving the problem that people don't always see emails, but they do see text messages. **Official Response from Patricia Oldani:** > Thank you for the review! We greatly value your feedback. You can filter the types of events you view on the map and, if you have our premium features, also narrow down which incidents you receive auto-alerts for. Your Customer Success Manager is always available to answer questions and would be happy to take a look at your current settings to ensure you receive alerts for the incidents that impact you and your people. ## AlertMedia Discussions - [How can I get all the zip codes to auto fill the cities and states](https://www.g2.com/discussions/how-can-i-get-all-the-zip-codes-to-auto-fill-the-cities-and-states) - 1 comment, 1 upvote - [What is AlertMedia used for?](https://www.g2.com/discussions/what-is-alertmedia-used-for) - 1 comment - [View AlertMedia pricing details and edition comparison](https://www.g2.com/products/alertmedia/reviews?filters%5Bnps_score%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+12%3A09%3A25+-0500&secure%5Bsession_id%5D=63f3fae3-57cf-4568-a6f7-092efc89beb0&secure%5Btoken%5D=a3fbf339316d49e39c29b9e53ba17e667a1cdc8f2724bec397f95017113f56db&format=llm_user) ## AlertMedia Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews) - [CWT](https://www.g2.com/products/cwt/reviews) - [Egencia by Amex GBT](https://www.g2.com/products/egencia-by-amex-gbt/reviews) - [Envoy](https://www.g2.com/products/envoy-2022-12-16/reviews) - [Envoy Visitors](https://www.g2.com/products/envoy-visitors/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Ontic](https://www.g2.com/products/ontic/reviews) - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Traxo](https://www.g2.com/products/traxo/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [WinTeam by WorkWave](https://www.g2.com/products/winteam-by-workwave/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Workday Talent Management](https://www.g2.com/products/workday-talent-management/reviews) ## AlertMedia Features **Additional Functionality** - Interaction Tracking - Geolocation - Two-Way Communication - Scenario Planning - Generative AI - Incident Management - SMS Messaging - Activity Dashboard - Real-Time Notifications - Chat/Messaging - Multi-Language Alerts - Reporting/Analytics - Templates - Mobile Access - Campus Notifications - Mobile Alerts - User Management - Contact Management - Email Alerts - Access Controls/Permissions - Event Triggered Actions - Mass Notifications - Scheduling - Reminders - Contact Database - Real-Time Monitoring - API - AI Copilot - Risk Alerts - Third-Party Integrations - Multi-Channel Communication - Communication Management - Push Notifications **Additional Functionality** - Customer Segmentation - Conversion Tracking - Post Scheduling - Automated Scheduling - Content Management - Campaign Planning - Content Library - Multi-Channel Management - Campaign Management - Trend Analysis - Drag & Drop - Activity Dashboard - Customizable Reports - Multi-Channel Marketing - Social Promotion - Data Import/Export - Contact Management - Social Media Monitoring - A/B Testing - Generative AI - Customizable Branding - Email Marketing - Automated Publishing - Image Library - AI Copilot - Tagging - Campaign Analytics - Reporting/Analytics - Keyword Filtering - Customizable Templates - Real-Time Data - Workflow Management - Calendar Management - Data Visualization - Multi-Campaign - Social Media Integration - Multi-Account Management - Commenting/Notes - Engagement Tracking - Third-Party Integrations - Performance Metrics - Click Tracking **Functionality** - Monitoring - Deep Web - Monitoring - Dark Web - Analysis - Ticketing - Simple Search - Leak Source - Centralized Dashboard - Real-Time Alerts **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis - Social Media Monitoring - Competitor Monitoring - Hashtag Tracking - Engagement Tracking - Activity Tracking - Influencer Tracking - Impact Measurement **Threat Identification** - Proactive Listening - External Data Mining - POI Profiles - Threat Reporting **Emergency Planning** - Scenario Planning - Automated Workflows - Auditing & Compliance **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integration - Social Media Integration **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Threat Assessment** - Graphical and Link Analysis - Threat Scoring **Emergency Management** - Mass Alerts and Notifications - Threat Monitoring - Geolocation - Integrated Response - Crisis Communication - Post-Event Analysis **Additional Functionality** - Negative Feedback Management - Dashboard - Audience Analytics - Multi-Account Management - API - Collaboration Tools - AI Copilot - Data Import/Export - Data Visualization - Audience Engagement - Content Publishing Options - Content Discovery - Generative AI - Performance Metrics - Natural Language Processing - Optical Character Recognition - Campaign Analytics - Multi-Language - Multi-Channel Data Collection - Reporting/Analytics - Audience Targeting - Commenting/Notes - Approval Process Control - Content Library - Reporting & Statistics - Social Promotion - Real-Time Analytics - Customer Engagement - Automated Publishing - Benchmarking - Boolean Search - Tagging - Visual Analytics - Access Controls/Permissions - Reputation Management - Social Listening - Social Advertising - Customizable Reports - Campaign Management - Content Management - Workflow Management **Threat Monitoring** - Threat Alerts - Continuous Monitoring - Investigation Management **Platform** - Reporting and Analytics - Connections and Integrations - Collaboration Tools ## Top AlertMedia Alternatives - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) - 4.5/5.0 (360 reviews) - [Regroup Mass Notification](https://www.g2.com/products/regroup-mass-notification/reviews) - 4.7/5.0 (96 reviews) - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (816 reviews)