--- title: LevelBlue MDR / MXDR Reviews meta_title: 'LevelBlue MDR / MXDR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 256 reviews by the users' company size, role or industry to find out how LevelBlue MDR / MXDR works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 256 scale: '5' date_modified: '2026-07-17' parent_category: name: System Security url: https://www.g2.com/categories/system-security --- # LevelBlue MDR / MXDR Reviews **Vendor:** LevelBlue **Category:** [Managed Detection and Response (MDR) Software](https://www.g2.com/categories/managed-detection-and-response-mdr) **Average Rating:** 4.5/5.0 **Total Reviews:** 256 ## About LevelBlue MDR / MXDR LevelBlue’s Managed Extended Detection and Response (MXDR) service delivers continuous, expert-driven protection across networks, endpoints, identities, cloud apps, and email. Backed by a 24/7 SOC, LevelBlue helps organizations rapidly realize value from existing technology investments while reducing cyber risk in complex hybrid environments. Our seasoned security engineers provide co-management for your XDR and SIEM, ensuring both are expertly managed and optimized to stay ahead of evolving threats. LevelBlue empowers your team with proprietary threat intelligence, flexible integration with existing technologies, and measurable outcomes—strengthening enterprise security and partnering with you to minimize cyber risk. Recent LevelBlue Acquisitions: - Alert Logic is a LevelBlue Co. - Trustwave is a LevelBlue Co. - Cybereason is a LevelBlue Co. ## LevelBlue MDR / MXDR Pros & Cons **What users like:** - Users appreciate the **informative and easy-to-navigate dashboard** , enhancing their overall experience with LevelBlue MDR/MXDR. (1 reviews) - Users value the **deployment ease** of LevelBlue MDR / MXDR, appreciating its simple setup and intuitive dashboard. (1 reviews) - Users appreciate the **easy installation** of LevelBlue MDR/MXDR, making deployment and navigation a breeze. (1 reviews) - Users appreciate the **compliance support** of LevelBlue MDR/MXDR, effectively meeting requirements for certifications like SOC2 and HITRUST. (1 reviews) - Users value the **complete visibility** into incidents, appreciating the detailed breadcrumb trail it provides. (1 reviews) **What users dislike:** - Users find the **difficult navigation** of vulnerability lists in LevelBlue MDR/MXDR to be frustrating and confusing. (1 reviews) - Users find the **inefficient alert system** lacking polish, affecting the overall effectiveness of LevelBlue MDR/MXDR. (1 reviews) - Users find the **reporting poor** , as links require logins and vulnerability lists are hard to navigate. (1 reviews) ## LevelBlue MDR / MXDR Reviews ### 1. Good, but not great **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2021 **What do you like best about LevelBlue MDR / MXDR?** The best feature is freeing up the team from investigating all alerts and allowing them to focus on more specific tasks and/or projects. Additionally, the contact **What do you dislike about LevelBlue MDR / MXDR?** Storage quotas are an issue when working with a small budget **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Freeing up the team from investigating all alerts and allowing them to focus on more specific tasks and/or projects ### 2. A powerful tool, and not to miss! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2021 **What do you like best about LevelBlue MDR / MXDR?** The network topology graphs are there, along with advanced host threat detection methods. And it is especially suited great for AWS ecosystem and push to security in the cloud workloads. **What do you dislike about LevelBlue MDR / MXDR?** A lot of the documentation and push may be AWS based even though there is support for other cloud platforms. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Vulnerability management, host intrusion, securing cloud workloads, and threat detection. We have realized that the UI is very powerful in these regards. ### 3. Great product and even better support **Rating:** 5.0/5.0 stars **Reviewed by:** Joe W. | Information Security Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2021 **What do you like best about LevelBlue MDR / MXDR?** It's easy to use, gives you great visibility of the whole estate, whether on or off prem. The SOC have been great when we've needed more information or have had to search for IOCs. **What do you dislike about LevelBlue MDR / MXDR?** I honestly can't think of any. These are just some extra words to fill the requirement. **Recommendations to others considering LevelBlue MDR / MXDR:** You're going in the right direction, this is a great product and company. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Visibility of the security estate ### 4. Best experience in this platform and good features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2021 **What do you like best about LevelBlue MDR / MXDR?** To go with the integrated approach in alert logic MDR, we can use the EDR platform. It has an excellent dashboard which is very informative and impressive. It has an excellent support team that responds very quickly without wasting any time. It is very user-friendly. **What do you dislike about LevelBlue MDR / MXDR?** I find exposure and configuration remediation issues to be the same in a different section, but once we get used to it we won't find it anymore. Also, signature and behavioral-based detection could be much better. **Recommendations to others considering LevelBlue MDR / MXDR:** Its best product I used. Please go for it. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** While the developer is writing a code, few mistakes are encountered. In that case, based on the vulnerability that exists in the software can be identified ### 5. Alertlogic MDR - reassurance in uncertainty **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2021 **What do you like best about LevelBlue MDR / MXDR?** The most helpful aspect is the CIS benchmarking and reporting **What do you dislike about LevelBlue MDR / MXDR?** I do not have any particular downsides for the product **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** AWS and on premise threat detection and response services with triaged escalation to local teams ### 6. Not the worst **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about LevelBlue MDR / MXDR?** The simulations are not every day, and interruptions are minimal. **What do you dislike about LevelBlue MDR / MXDR?** The "training" is very basic and eats up a lot of time. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** There have been zero things gained and almost nothing lost... Net zero is what I hope for with applications like these. **Official Response from Customer Marketing:** > Hi , Thank you so much for taking time out to leave a review and share your feedback. We have shared your feedback about our training with our internal team. Team Alert Logic ### 7. Easy to use product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2021 **What do you like best about LevelBlue MDR / MXDR?** The interface and the simplicity of the GUI **What do you dislike about LevelBlue MDR / MXDR?** I would like more ready to use scripts for advanced hunting **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** We monitoring efficiently all of our on prem and cloud servers ### 8. Alert Logic Secures our Sites **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2021 **What do you like best about LevelBlue MDR / MXDR?** The findings are reported along with instructions about how to fix each exposure. **What do you dislike about LevelBlue MDR / MXDR?** It would be great if Alert Logic also blocked attacks, but that is a big ask. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Alert Logic helps us meet our AWS CIS Benchmarks and SOC2 Compliance requirements. ### 9. Alert Logic shows a ton of info **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Enforcement | Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2021 **What do you like best about LevelBlue MDR / MXDR?** The dashboard info shows quite a bit of information. The alerts are very helpful. **What do you dislike about LevelBlue MDR / MXDR?** I would like to be able to customize the dashboards a bit more. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** We see more alerts coming through that allow us to be proactive in our service and working with other teams within our tech bureau. ### 10. Great Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Georgiann R. | Information Security Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2021 **What do you like best about LevelBlue MDR / MXDR?** The tool is straightforward to use for the most part. As long as you understand it, it's a breeze! **What do you dislike about LevelBlue MDR / MXDR?** It is a little complicated upon initial use. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** 1) Vulnerability scanning 2) ASV Scanning 3) Log Monitoring 4) IDS Solution 5) Securing my environment from malicious attacks. ### 11. A wealth of tools to monitor cloud-based resources **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2021 **What do you like best about LevelBlue MDR / MXDR?** Threat detection against hosted applications and provides vital information every minute on our security posture **What do you dislike about LevelBlue MDR / MXDR?** We were not sure about Alert Logic at first bu now I'm confident to say I like all the features **Recommendations to others considering LevelBlue MDR / MXDR:** I highly recommend to consider Alert Logic before looking on other platforms **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Asset visibility, threat detection and assessment of security misconfigurations ### 12. Grate user experience with security solution **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Animation | Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2021 **What do you like best about LevelBlue MDR / MXDR?** The implimentation was simple and above all , also prioritised customisation .For HIPPA we couldent do it with out help of alert logic MDR It's also provide highly knowledgeable and solution of every question put to them **What do you dislike about LevelBlue MDR / MXDR?** Little bit issue in UI , not so friendly,take more time to give solution of queries which need to be fixed **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** We can solve vulnerability in the cloud environment the most important feature that is helping our ISMS Is the external vulnerable scanning ### 13. Exceptional Service with Exceptional Security **Rating:** 5.0/5.0 stars **Reviewed by:** Rash C. | VP operations/collections, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2021 **What do you like best about LevelBlue MDR / MXDR?** Ease of use and setup is a huge upside. Up to date technology. Realiability and great customer service. **What do you dislike about LevelBlue MDR / MXDR?** I can't think of anything that I can say I dislike at this time. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Alert Logic is watching out for potential threats 24/7. ### 14. excellent product Alert Logic **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2021 **What do you like best about LevelBlue MDR / MXDR?** detection capabilities and false prositives **What do you dislike about LevelBlue MDR / MXDR?** Nothing much , but may be more integration with third party tools **Recommendations to others considering LevelBlue MDR / MXDR:** enhance security posture of your network **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** better detection capabilities ### 15. Make log management simple **Rating:** 4.5/5.0 stars **Reviewed by:** Michael G. | Manager, Software Development, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2020 **What do you like best about LevelBlue MDR / MXDR?** Staying on top of what is happening on more than a handful of servers would be nearly impossible without a service just as AL MDR especially when security is paramount. It not only simplifies the task of incident identification and remediation, it is an invaluable tool in creating regular security and vulnerability reports. Threats incidents are organized by severity and server asset with a straightforward interface for drilling down through the various levels to reach remediation details that an ordinary machine log would not provide even if you had the time and energy to dig through the thousands of events that might occur on a busy server daily. The other factor that cannot be understated is the quality and responsiveness of the AL support team. Responses to product issues and even minor questions are almost always answered quickly within 24 hours. Transitioning to the product was a snap with the assistance of AL's migration team. **What do you dislike about LevelBlue MDR / MXDR?** It can sometimes be a little tricky getting each server to connect reliably with the central AL appliance, but after things are connected, things seem to work well. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** As a business serving the health care industry we have stringent security requirements to protect the legal and privacy needs of our clients and the populations served by our clients. AL MDR is a vital part of our infrastructure that enables us to quickly and efficiently identify and plug gaps in our security as well as fulfill the reporting needs demanded by our security overseers/auditors. ### 16. Alert Logic Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2021 **What do you like best about LevelBlue MDR / MXDR?** The fact that is runs light and un noticed **What do you dislike about LevelBlue MDR / MXDR?** Unable to whitelist programs an files before an event happens **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Preventing ransomware attacks ### 17. Amazing integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2021 **What do you like best about LevelBlue MDR / MXDR?** To manage security solutions. Has a wide variety of features and is very easy to integrate and customize. Delivers outcome based security while bringing asset visibility in an instance. **What do you dislike about LevelBlue MDR / MXDR?** There is nothing I dislike. Alert logic provides coverage across vulnerable attacks and is very easy to use. I recommend it! **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Provides great service at a lower total cost. Helps event management and has a lot of festures to use. Is a team of security experts that collect network traffic. Is a great propietary managed detection platform ### 18. Alert logic powerful security solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2021 **What do you like best about LevelBlue MDR / MXDR?** support team helps with providing any kind of technical support. Block web attacks. Dashboard is clean. **What do you dislike about LevelBlue MDR / MXDR?** I don't think I can dislike any feature right now but would love to see new features getting added frequently. **Recommendations to others considering LevelBlue MDR / MXDR:** Give this tool a try. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Provides high level security against cyber attack. The incident feature gives alerts, since we can not be monitor continuously. ### 19. excellent product Alert Logic MDR **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2021 **What do you like best about LevelBlue MDR / MXDR?** Reporting Functionality and provide vital information on your security posture **What do you dislike about LevelBlue MDR / MXDR?** enhance integration with other products more **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Security posture of the company. Better incident reporting ### 20. Reduce our workload **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2021 **What do you like best about LevelBlue MDR / MXDR?** Reduce our workload for our customers servers. **What do you dislike about LevelBlue MDR / MXDR?** Better rule writing documentation and alerting feature. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Unauthorized access. ### 21. Alertlogic **Rating:** 4.5/5.0 stars **Reviewed by:** Sujith Joshua P. | Security analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2021 **What do you like best about LevelBlue MDR / MXDR?** I have been using alert logic for more than a year and I like the simplicity of the dashboard **What do you dislike about LevelBlue MDR / MXDR?** It isn't very clear when trying to search the logs. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** I can identify the treat vectors using the agrregated logs ### 22. Alert Logic Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2021 **What do you like best about LevelBlue MDR / MXDR?** Powerful, versatile, comprehensive interface **What do you dislike about LevelBlue MDR / MXDR?** Although comprehensive, the interface can be a litle unintuitive **Recommendations to others considering LevelBlue MDR / MXDR:** no recommendations **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** protective monitoring and vulnerability assesments ### 23. Good experience, and on-boarding was perfect. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2021 **What do you like best about LevelBlue MDR / MXDR?** THe onboarding session was really good!! **What do you dislike about LevelBlue MDR / MXDR?** I think only the price is what we do not like so much **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Vulnerabilities and avoid any threat on our local computers ### 24. Alert Logic MDR **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 31, 2020 **What do you like best about LevelBlue MDR / MXDR?** The Alert Logic service was always good, alerting us to changes in user Windows accounts, DHCP denials and the usual host of alerts. Any critical alerts come with an immediate follow up phone call to ensure we are aware. When they added the ability to ingest logs from Office 365 and anti-virus vendors (and many others) it added a whole new level of alerts that we were not able to manage on our own. The anomalous logins from Office365 are real game changers for our small IT team. It was important that we, as a company, outside of physically racking the log collector, did not need to do anything to get this started outside of providing the usual networking info. And the tech support is solid and they always answer the phone. **What do you dislike about LevelBlue MDR / MXDR?** So far nothing. However, it's not free, worth the price, but not free. **Recommendations to others considering LevelBlue MDR / MXDR:** If you ready to implement a SIEM or MDR, Alert Logic is good choice. They have all the tools, great support and will help make the implementation go as smooth as possible. AL will let you know what you need to do get them the most data and logs to work with. Most of the alerts you want to see are built in and they will build custom alerts off any log event they can see. Their implementation with 3rd parties is a great feature. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Geographically anomalous successful logins to Office365. Failed Windows logins, locked accounts, DHCP denials, Firewall scanning from inside and outside of the FW. Compliance reporting and IT audits go much smoother with the built in and custom reporting. We would never be able to sift through all the logging that the network devices and servers provide without it. The service does not allow us to just put our heads in the sand but it certainly provides us with insight we would never have access to on our own. ### 25. Cybersecurity team expert must to have **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2021 **What do you like best about LevelBlue MDR / MXDR?** Works really good when the company needs to rely on web applications for consultations building monthly reports **What do you dislike about LevelBlue MDR / MXDR?** Complex programming for pre breach analysis **Recommendations to others considering LevelBlue MDR / MXDR:** It is one of the Best investments when thinking how to protect your data and your company **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Works ahead for any cyber attacks providing guidance on how to detect them quickly ### 26. Simple and effective solution for fairly complete security needs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2020 **What do you like best about LevelBlue MDR / MXDR?** Alert Logic has much improved the platform providing an almost one stop shop security product for SME, with vulnerability scanning, IDS, Log management, more recently basic anti-malware (windows and Mac only though). The 24x7 SOC is effective and helpful in case of real serious incident. The integration with most of the native cloud platform make the deployment good and easy to get going while providing some insight into your deployment. **What do you dislike about LevelBlue MDR / MXDR?** Alert Logic still require to better define the security incident to only provide what is useful and actionable to the customer to provide value over the classic SIEM. All https traffic is still a big issue with Alert Logic and the use of good standard such as HSTS make the product pretty useless on web traffic and require some engineering to gain visibility. The interface can be confusing and take a significant time investment to get to know how to use effectively. Lack of feature on GCP **Recommendations to others considering LevelBlue MDR / MXDR:** Solid tool for SME companies that want to not have to worry about the detection. It will require some work to get the best out of product but will be worth it if used in the long term. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Gain visibility into cloud environment both on the CSP level and instances level. That give good level of protection and prevention on high value targets. ### 27. AlertLogic and their team is a great tool to help with compliance **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2020 **What do you like best about LevelBlue MDR / MXDR?** In person attention to monitoring issues, you can always get a real person answering questions on how to avoid specific issues or prevent false positives. **What do you dislike about LevelBlue MDR / MXDR?** Too many false positives, trending of those can be better incorporated using AI and machine learning. **Recommendations to others considering LevelBlue MDR / MXDR:** Great product and service! **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** When compliance requirements for our commercial client demanded detailed threat monitoring facilities, it was way too much of an ask for our own IT to handle, on top of all the other work we do. So we decided to outsource it to AlertLogic, and what a difference it made! No more headaches in manually reviewing threat alerts and endless logs. Immediate email notifications and personal handling of escalated issues by a real person on the other end is a contrast to other services we could have purchased, where you not just have to go through installation and configuration, but also have to constantly "babysit" the software package. Here with AlertLogic it is completely hands off for us. Installation to 2 different major cloud providers was a breeze! ### 28. Alert Logic - a terrific extension to our cyber team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2020 **What do you like best about LevelBlue MDR / MXDR?** Alert Logic extends our cyber security team and keeps us apprised of potential threats. They are always there to help answer any questions. Recently we had an incident and they quickly helped us with the investigation. **What do you dislike about LevelBlue MDR / MXDR?** There really is nothing I can say as a dislike. **Recommendations to others considering LevelBlue MDR / MXDR:** small security teams will find them a helpful extension. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** We have a small team and their Intrusion detection and log review extends our ability to keep our eyes on everything. The threats they identify have really helped us keep our environment secure. There was a red flag indicator recently. They worked hand and hand with our team to identify the source of the issue. They helped us quickly resolve the issue. We really like the fact that they are easy to reach, easy to work with and we always appreciate that they have our back. ### 29. Great product with even better people supporting it **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2020 **What do you like best about LevelBlue MDR / MXDR?** My initial use of Alert Logic as whole was a simple install to help monitor AWS resources and ensure compliance with common security standards. The product use has since gone tremendously to include a number of different offerings. Along the way the product support team has been a tremendous help with installs, configuration and compliance. **What do you dislike about LevelBlue MDR / MXDR?** Some of the GUI interfaces are a bit dated, mostly around the web application firewall and could really use some modernization. This could also go a long ways to help customers become more self sufficient. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** The product has helped identify and issues and help bring those into compliance and track our progress along the way. It has become easier to keep an eye on areas that we need improvement, ticket them out, and track when they are done. ### 30. The product works great at protecting our assets and would recommend this tool. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2020 **What do you like best about LevelBlue MDR / MXDR?** I like the new updated look and feel with the addition of the one pane of glass dashboards view. **What do you dislike about LevelBlue MDR / MXDR?** I cant think of many things I do not like. Many great features that are within the Alert Logic MDR product. Having to import the correlation rules was a manual process and I believe this is the works to be automated. **Recommendations to others considering LevelBlue MDR / MXDR:** Alert Logic has been makes some really good improvements to there tools and are trending high on both Forrester and Gartner report reviews within there industry. The product is highly rated and we are very satisfied with the results. Many of the newer features such as the dashboards view help identify items of concern quicker. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Getting better vision into data events with all the tools features working together for quick discovery and reviews. ### 31. Alert Logic MDR - Information Security Services **Rating:** 5.0/5.0 stars **Reviewed by:** Eddy R. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2020 **What do you like best about LevelBlue MDR / MXDR?** They include an excellent support web platform. Their notification of the escalations of incidents or notable findings is 24/7 and by multiple methods. **What do you dislike about LevelBlue MDR / MXDR?** False positives, even though they are low in frequency, needs to be more efficiently addressed. Vulnerability scans modules are included but they can be better, and to meet large organizations, need to be faster. **Recommendations to others considering LevelBlue MDR / MXDR:** Please evaluate you current provider notifications SLA and scopes. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Log aggregation and correlation for security monitoring, alerting and threat management. ### 32. Great insights & responsive support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2020 **What do you like best about LevelBlue MDR / MXDR?** Alert Logic presents all of our findings in a consolidated and easy to read format. When we have questions or need to address a concern, they respond quickly and stay with us until things are resolved. Most importantly, the product has depth -- we can configure our scans to be as simple or complex as we need. Their scans have identified things for us that we wouldn't have been aware of otherwise. **What do you dislike about LevelBlue MDR / MXDR?** Pulling raw data or information out of Alert Logic can be difficult at times. Some of the reports aren't as intuitive as I would prefer and I would really like to see more robust customization options for reports including the ability to export data in a CSV or Excel format. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** The people resources to manage a growing cloud footprint are going to be stretched thin at any organization. Alert Logic has helped us better manage our time by focusing on the areas and resources that need our attention right away. ### 33. AlertLogic MDR is the most important component of our IT security **Rating:** 5.0/5.0 stars **Reviewed by:** Michael S. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2020 **What do you like best about LevelBlue MDR / MXDR?** 24/7 threat detection backed by the AlertLogic SOC. Powerful technology backed by a 24/7 SOC that constantly monitors our environment to offload from our team. **What do you dislike about LevelBlue MDR / MXDR?** I have no significant or noteworthy dislikes. **Recommendations to others considering LevelBlue MDR / MXDR:** I would strongly recommend considering AlertLogic MDR to any business looking for a security solution. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Scalable, cost-effective, real-time threat protection. Alert Logic's security-as-a-service allows LogicBay to leverage AlertLogic's security expertise and resources. ### 34. Very positive experience with AlertLogic **Rating:** 4.0/5.0 stars **Reviewed by:** Robert M. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2020 **What do you like best about LevelBlue MDR / MXDR?** Setup was easy and we were escorted through the whole process by the AlertLogic folks. **What do you dislike about LevelBlue MDR / MXDR?** It can be difficult to master the dashboard. **Recommendations to others considering LevelBlue MDR / MXDR:** Go for it! **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** We have found that we have a lot of attempted brute force logins. AlertLogic alerts us to those so we can be sure to mitigate them. ### 35. Great For Small To Medium Business And Developing Security Functions - One Stop Shop Security. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2020 **What do you like best about LevelBlue MDR / MXDR?** Online Admin Console and Threat Platform **What do you dislike about LevelBlue MDR / MXDR?** Integration with vendors needs more focus **Recommendations to others considering LevelBlue MDR / MXDR:** Make sure you list what you want to integrate with, how your network works and get time to help design a proposed architecture before you sign up. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Visibility, Detection and Response, Vulnerability Management and SIEM ### 36. AL admin page could be confusing **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2020 **What do you like best about LevelBlue MDR / MXDR?** alerts that let me take quick actions to mitigate the issue **What do you dislike about LevelBlue MDR / MXDR?** AL admin page could be confusing, some times is really hard to understand **Recommendations to others considering LevelBlue MDR / MXDR:** admin page must be more easy to handle for troubleshooting purposes **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** attacks, hack attempts ### 37. Being safe is easier than ever with Alert Logic Cybersecurity **Rating:** 4.5/5.0 stars **Reviewed by:** John B. | MSc Data Management and Cyber Security, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2019 **What do you like best about LevelBlue MDR / MXDR?** With this program we are able to identify current and emerging threats and develop a proactive cyber security stance, before these threats can be exploited. Our company, like the majority related to software technology, is commonly exposed to attacks such as malware, SQL injections, web application attacks, data weakness, phishing, DoS attack, etc. Such risks, after being filtered, can be put on a checklist and managed correctly and quickly. In addition, this program allows us to: • Collect data from various sources both open source and commercial, as well as from internal or external sources. • Create customized and prioritized alerts about our company's IT infrastructure. Identify Commitment Indicators (IoC) to prevent assets from a possible attack. • Implement new protection strategies. • Understand why, how, when, and from whom we receive the attacks and see possible solutions. **What do you dislike about LevelBlue MDR / MXDR?** The only bad thing is the pricing. It is a very expensive software. There are cheaper alternatives, but we are willing to pay about more for a better and safer experience. Appart from that I do not see any other drawback. **Recommendations to others considering LevelBlue MDR / MXDR:** We were testing. for two weeks but the result we obtained was not what we expected. The analyzes were late, we received alerts of non-existent threats, in short, it was a disaster. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Alert Logic Cybersecurity is being used by our company for over the past 2 years. Our main purpose with this program is to keep away from threats and to offer our clients a good service. We had not realized how many threats we faced until we tried the program. Security is really important for us and this program allows us to work properly. ### 38. Great support and solid products **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2020 **Describe the project or task LevelBlue MDR / MXDR helped with:** Threat management and intrusion detection for our cloud applications. **What do you like best about LevelBlue MDR / MXDR?** The support team. They are a friendly staff that is always available to help. **What do you dislike about LevelBlue MDR / MXDR?** There is nothing I've had an issue with during my time as a client **Recommendations to others considering LevelBlue MDR / MXDR:** I highly recommend this company **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Security monitoring. I believe in the products and services they are providing. They care about their clients and it shows. ### 39. The experince of AL **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 21, 2020 **What do you like best about LevelBlue MDR / MXDR?** I like the log searching functionality how we can find the log within few click and typing. **What do you dislike about LevelBlue MDR / MXDR?** There are too many email regarding bruteforce attack and majority of it just wrong password attempt **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Any elevated accounts added will get alert and logs safe keeping ### 40. A robust and scalable Security solution for intrusion protection and vulnerability detection **Rating:** 4.0/5.0 stars **Reviewed by:** CANH V. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2018 **What do you like best about LevelBlue MDR / MXDR?** Capability to track attackers moving through multiple components in system Capability to detect advanced and complicated attacks in real time **What do you dislike about LevelBlue MDR / MXDR?** Need to spend significant time to learn its full stack security solutions, and at the very beginning, having a difficult time to configure it with legacy apps/toolset. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Used to detect vulnerabilities in web applications/toolset. Easy to configure and scaling in cloud and hybrid environments. ### 41. alert logic compensates the requirements **Rating:** 4.0/5.0 stars **Reviewed by:** ALPER K. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2019 **What do you like best about LevelBlue MDR / MXDR?** *system provides what it needs * good for protection * reliable * efficient **What do you dislike about LevelBlue MDR / MXDR?** * sometimes unable to browse * not allows to download sometimes * have to disavle sometimes **Recommendations to others considering LevelBlue MDR / MXDR:** reliable sometimes it does not give you freedom **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** * security * surfing reliable ### 42. Great Product For Finding Vulnerabilities And Threats In Your Environment along with the remediation **Rating:** 4.0/5.0 stars **Reviewed by:** Faizan Ahmed S. | GLobal IT Security Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2019 **What do you like best about LevelBlue MDR / MXDR?** Very precise information about the vulnerabilities and threats in the our environment along with the remediation steps. The console is easily accessible and easy to understand. **What do you dislike about LevelBlue MDR / MXDR?** Pricing to the existing customers using alert logic should be less. **Recommendations to others considering LevelBlue MDR / MXDR:** The product is really good and you should use it atleast for a 30 day free trail so that you can get an idea how good the product is. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Get information about the vulnerabilities and threats in the our environment along with the remediation steps. Reviewing daily logs captures by Alert Logic Log Management to work on the suspicious events and mitigate them. ### 43. MY HONEST REVIEW OF LOGIC THREAT MANAGER **Rating:** 5.0/5.0 stars **Reviewed by:** Kirk John O. | Support Team, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2019 **What do you like best about LevelBlue MDR / MXDR?** just like your home security system. It's not too difficult to use and simple to install software. while we're at this terrifying era of internet threats this tool keeps us vigilant like your home security when some invasion happens so you can block it before harm happens. **What do you dislike about LevelBlue MDR / MXDR?** Sometimes I receive so many unnecessary alerts and not so accurate. I also hope that they'll provide more improvements of the software. **Recommendations to others considering LevelBlue MDR / MXDR:** Hoping that they'll update the user interface and other features. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** The software performs 24/7 security monitoring which was our over all goal and to avoid intrusions that will cause damage. ### 44. Simply amazing. **Rating:** 4.0/5.0 stars **Reviewed by:** Godwin R. | Security Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2019 **What do you like best about LevelBlue MDR / MXDR?** I love how it has a great Thread Risk Index and Remediation guidance. I also like the comprehensive vulnerability library. **What do you dislike about LevelBlue MDR / MXDR?** Sometimes the program takes a lot of time to execute. Also, accessing the library could be done in an more organized manner. **Recommendations to others considering LevelBlue MDR / MXDR:** I would highly recommend it. It is an amazing product. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** We were able to prevent other connections from accessing our network by the use of firewall. It is pretty accurate and really active and does its job really well. ### 45. Advance Network Protection **Rating:** 5.0/5.0 stars **Reviewed by:** RANGER C. | Lead Account Manager, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2018 **What do you like best about LevelBlue MDR / MXDR?** Fast, easily identify suspicious activity in network traffic so threats are quickly identified and handled. **What do you dislike about LevelBlue MDR / MXDR?** It does not support protocol validation and reputation based filtering. **Recommendations to others considering LevelBlue MDR / MXDR:** Suppory vulnebility abs and exploit signatures,protocol decodingand validation for network traffic IP TCP UDP and etc, fast and reliable ,proven and tested. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Network monitoring , blocking cyberattacks ### 46. I had a very good experience **Rating:** 3.0/5.0 stars **Reviewed by:** Talya K. | S, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2019 **What do you like best about LevelBlue MDR / MXDR?** The part that I liked most about Alert Logic Cybersecurity was the experts available to help me. **What do you dislike about LevelBlue MDR / MXDR?** The parts that I disliked the most was initially getting used to using the technology. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** The business problems being solved are our data being stored is more secure. ### 47. Great Product! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Games | Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2019 **What do you like best about LevelBlue MDR / MXDR?** GREAT security for your computer, takes no time at all to set up! **What do you dislike about LevelBlue MDR / MXDR?** I wish there was some sort of family pack option so i could protect multiple computers in my home without buying the program a bunch **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** No specific problems, just use it as an overall protector to keep viruses away ### 48. Powerful features handicapped by an awful UI **Rating:** 2.5/5.0 stars **Reviewed by:** Dillon W. | Senior Software Engineer, Consumer Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2018 **What do you like best about LevelBlue MDR / MXDR?** I like the human backed security monitoring that is in the background of the automated scanning. I like the aggregation of all kinds of logs into one system. **What do you dislike about LevelBlue MDR / MXDR?** The UI is atrocious and makes it extremely difficult to use to proactively look for potential issues. **Recommendations to others considering LevelBlue MDR / MXDR:** There's many other tools out there that do similar things. I'd definitely check them out to see if you can get feature parity for cheaper with a better UI. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** We use Alert Logic as an IDS and to help meet HIPAA compliance in our AWS environment. ### 49. Reliable and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2018 **What do you like best about LevelBlue MDR / MXDR?** Once it's set up, it just works. I have a complete solution to protect my environments with automated triggers backed by real security experts that review alerts and assess them before they contact me. It allows us to leverage the knowledge and capabilities of hundreds of security experts for our organization. **What do you dislike about LevelBlue MDR / MXDR?** Nothing to note at this time reporting to show remediated issues and overall protection status need to be further developed. Additionally, integration with firewall blocking is expensive and if you do not have this configured, some remediation options such as "Block" appear but do not function. **Recommendations to others considering LevelBlue MDR / MXDR:** Discuss all the environments that you want to cover up front. If you are going to expand usage or move into additional cloud environments, discuss this to make sure your implementation and growth plan accounts for this. **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Using it to protect my environments with automated triggers backed by real security experts that review alerts and assess them before they contact me. It allows us to leverage the knowledge and capabilities of hundreds of security experts for our organization. ### 50. Alert Logic Threat Manager Review **Rating:** 4.0/5.0 stars **Reviewed by:** Him M. | Architect, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2018 **What do you like best about LevelBlue MDR / MXDR?** cost-effective, protect my AWS deployments and meet regulatory compliance like PCI DSS, SOX, and HIPAA. Ease of Implementation, Great Customer Satisfaction **What do you dislike about LevelBlue MDR / MXDR?** haven't found anything to dislike yet. Once I do, will surely notify Alert Logic Threat Manager **What problems is LevelBlue MDR / MXDR solving and how is that benefiting you?** Cloud Strategy and Overall Value Their technology is on par with others; their service however is their differentiator. Their technical team is exceptional and constantly focus on our needs and risk. T ## LevelBlue MDR / MXDR Discussions - [What is Alert Logic MDR used for?](https://www.g2.com/discussions/what-is-alert-logic-mdr-used-for) - [What is AT&T Managed Threat Detection and Response Service used for?](https://www.g2.com/discussions/what-is-at-t-managed-threat-detection-and-response-service-used-for) - [What is Alert Logic?](https://www.g2.com/discussions/what-is-alert-logic) - [View LevelBlue MDR / MXDR pricing details and edition comparison](https://www.g2.com/products/levelblue-mdr-mxdr/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+07%3A32%3A20+-0500&secure%5Bsession_id%5D=67ae7837-0e17-4505-87c3-e8781714936b&secure%5Btoken%5D=202b6537181ba96f1aae210393128c4ac8e9373464e320f2c4b1203e579ee4e0&format=llm_user) ## LevelBlue MDR / MXDR Features **Platform Features** - 24/7 support - Proactive report alerts - Application control - Proactive threat hunting - Rapid response time - Customizeable reports - Managed Services **Automation Capabilities** - Automated remediation - Automated investigation - AI Agents ## Top LevelBlue MDR / MXDR Alternatives - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) - 4.7/5.0 (500 reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - 4.6/5.0 (415 reviews) - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) - 4.8/5.0 (886 reviews)