Alert Logic MDR Reviews & Product Details

The deep technology stack includes six proprietary technologies, allowing fast detection and response. As a cybersecurity consultant, I have experience with six implementations in Puerto Rico. PRASA, ACAA, Inmediata, Grupo Menonita, Universidad del Caribe and Mueblerías Berríos.

I like the ease of deployment and the visibility of the topography best. You have logs and IDS packet inspections in a single console coupled with continuous deep vulnerability scans. The first scans reveal the healthy and unhealthy assets that need remediations. Also, the VM scan is risk-based in attacking the NOW or Critical 9-10 CVE first.

The deep technology stack gives you a comprehensive view of all ecosystem assets, their health, and critical vulnerabilities. This holistic approach significantly reduces the attack surface, enhancing your cybersecurity. posture. Alert Logic's technology stack is unique in the marketplace...

Alert Logic also provides an app that can always be on-call 24/7 and respond to automated playbooks.

The interaction and notifications with Alert Logic go smoothly, with critical notifications for 5 minutes or less.

I have been a Partner of Alert Logic for +3 years and have accumulated experience in 6 implementations.

I am a Global Member of the FORTRA-Alert Logic Partner Advisory Council responsible for advising Alert Logic on improving existing services and designing new services to be included in their roadmap.

On November 13, 2024, I am leading a User Group for seven existing Alert Logic clients with the following agenda: 1. Innovation Roadmap, Implementation Best Practices, and the Role of Offensive Security to maximize your security posture.

As a consultant, I use Microsoft Power BI to help clients remediate vulnerabilities since the initial scans generate 25,000-30,000 critical vulnerabilities.

For your information, Xpert IT Services is also a Partner of SecureWorks, DeepWatch, and Huntress. This gives me objectivity and a solid competitive knowledge base for this evaluation of Alert Logic. I also uploaded an RFQ I developed and conducted for PRASA with five competitors, including Sophos, SecureWorks, Accenture, and GM Security. Review collected by and hosted on G2.com.

The implementation is simple; however, it needs improvement in project management. They should leverage their offensive security tools, which include pent-testing and attack simulations, to validate the implementation. Review collected by and hosted on G2.com.

Alert Logic is user-friendly and offers experienced staff to assist with the onboarding process. We opted for the 24/7 SOC due to our limited security team staff within a large organization. The app alerts us to potential high and critical risks, helping to ensure our company's safety. The dashboard is intuitive and efficient, and contacting their experts regarding any incident-related issues is straightforward. Communication with Fortra is prompt, and we utilize and monitor Fortra daily. Review collected by and hosted on G2.com.

The integration process has been somewhat sluggish because the IT system is complex. For solutions like this that run continuously in the background, it is advisable to conduct vulnerability scans during off-peak production hours to avoid slowing down the main production. Review collected by and hosted on G2.com.

Alert Logic is very easy to deploy, and has very broad security detections capabilities from detecting vulnerability, exposures, anomalous events based on logs, intrusions and lateral movements based on HIDS. Alert Logic also uses a very extensive querying language that will not rely on parsers when creating custom searches or rules. It is very easy to operationalize and realize the worth of your investment with Alert Logic. Review collected by and hosted on G2.com.

The tiering licensing model especially and inability to customize dashboards and reports. Review collected by and hosted on G2.com.

Alert Logic MDR stands out in terms of detailed threat detection for varied environments I manage, like AWS, Azure, and on-premises. Its integration across platforms is smooth, allowing me to centralize security across client projects without much overhead. The real win, though, is their Security Operations Center (SOC) and access to cybersecurity experts. They are proactive, and the level of insight they bring means that I don’t have to worry about constantly staying ahead of threats by myself—they’re an extension of my team. I find their threat intelligence genuinely useful, especially when they help tune the detection systems to avoid false alarms. Review collected by and hosted on G2.com.

The only drawback is the upfront setup; it’s a bit of a learning curve, especially if your team is new to integrating MDR in multiple cloud environments. I wouldn’t call it out of reach, but it does need an experienced hand at the start. Also, advanced threat-hunting features are excellent, but they come at a premium—great for large projects but potentially overkill for smaller setups. Review collected by and hosted on G2.com.

Having a 24/7 SOC that we don't have to manage is hands down my favorite. In addition to this, the reports run and are delivered on the schedule that we've selected.Without the reports, we'd possible miss findings that may no longer be in the console due to our ephemeral environment. Review collected by and hosted on G2.com.

It doesn't seem to always be accurate. It's hard to know where it's pulling information from when delivering findings. Because assets in our environment are ephemeral, Alert Logic findings come and go as well. This makes it hard to report out findings, determine trends or create baselines. Also, the way that the Health Exposures are reported isn't intuitive. We assume that everything is OK, so the tool should default to Unhealthy to show us what's *not* OK. We've been told in the past that sometimes the Unhealthy remediations will actually be listed in the Healthy remediations which is counterintuitive. Review collected by and hosted on G2.com.

We are using Alert Logic MDR solution from almost 4 years and providing support to different customers. There are number of factor to consider for AL MDR solutions.

1. Alert Logic UI is very simplified

2. You can search logs very easily with filters

3. Vendor is proactively monitor all the events and informed customer in timely basic with email notification and calls.

4. Easy to manage/configure for Vulnerability scans and get reports in different format. PCI scan is very much usable for audits.

5. Get report quickly with various options to configure and download/schedule it.

6. You can reach our to vendor very easily and their response is very good Review collected by and hosted on G2.com.

I haven't explored for agent based Vulnerability scanning as of now but not found any option for it. Compare to other solution which provide agent based host scanning. Review collected by and hosted on G2.com.

Support is a big factor is whether or not I like a 3rd party service, and Alert Logic support is very helpful when dealing with setup, configuration, mitigation and resolution of all the problems that might arise in our AWS deployments. They have always been helpful and integration has always been easy when working on setup in our environments. Review collected by and hosted on G2.com.

Something that could be helpful is a smoother workflow for incidents and exposures. I understand that there are a lot of issues that come through and a lot of data to comb through to keep your environment secure, but it can get overwhelming openeing the incidents or exposures tab and seeing all of those notifications, often times duplicates of a single issue. Review collected by and hosted on G2.com.

Simple and quick setup, the accuracy in detecting threats. Integration with our existing tools, official workshops and highly expert support. Getting vulnerability reports and visibility into the nodes is a great help. Review collected by and hosted on G2.com.

Price is high for SMB, customization are handled from the back system, takes so much to learn. Review collected by and hosted on G2.com.

The best about Alert Logic is the best visibility to secure your whole network and can see all of what is happening in your daily company. Review collected by and hosted on G2.com.

Only harm is that it has some bugs which is not much. Other than that it works perfectly. Review collected by and hosted on G2.com.

Alert Logic MDR has been a game-changer for us. The 24/7 monitoring and real-time threat detection give us peace of mind, knowing our environment is always protected. The ease of deployment and integration with our existing systems made the transition seamless. We especially appreciate the rapid incident response and detailed remediation guidance from their SOC team. It's a cost-effective way to access top-tier security expertise without having to build everything in-house. Plus, the compliance support has been invaluable in meeting our regulatory requirements. Overall, it's a solid, scalable solution that we highly recommend. Review collected by and hosted on G2.com.

While Alert Logic MDR has been effective for our security needs, there are a few things we wish were better. The system sometimes generates too many alerts, including false positives, which can be overwhelming. Customizing alerts and reports to fit our specific needs isn’t as flexible as we’d like. Integrating with some of our unique tools has also been a bit tricky. We’ve noticed that response times for non-critical issues can be slower than we’d prefer. The cost can add up, and the user interface could use a refresh to make it more intuitive. Overall, it’s a strong solution, but there’s room for improvement. Review collected by and hosted on G2.com.