--- title: Alchemer Survey Reviews meta\_title: 'Alchemer Survey Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 956 reviews by the users' company size, role or industry to find out how Alchemer Survey works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 956 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Alchemer Survey Reviews & Product Details Visit Website Alchemer Survey is a professional survey platform that helps organizations collect feedback, analyze results, and turn insights into action across customer experience, employee engagement, and market research programs. Designed for teams that need more power and flexibility than basic survey tools — without the complexity of enterprise research platforms — Alchemer Survey scales from a single project to organization-wide feedback programs. What is Alchemer Survey used for? Alchemer Survey is used to run customer satisfaction (CSAT) surveys, Net Promoter Score (NPS) programs, market research studies, employee engagement surveys, product feedback loops, and academic or organizational research. It supports both one-off surveys and ongoing, multi-wave feedback programs across industries including technology, healthcare, education, financial services, and retail. Who is Alchemer Survey for? Alchemer Survey is built for researchers, CX professionals, HR teams, marketers, and product managers who need advanced survey logic and reporting without requiring dedicated IT or data science support. It serves organizations of all sizes — from small teams running targeted studies to enterprises managing global, multi-language feedback programs. Key capabilities: - Advanced survey building with branching logic, piping, randomization, and skip patterns — enabling highly tailored respondent experiences - Pre-built templates for common use cases alongside full custom-build options, so teams can launch fast or go deep - Omnichannel distribution via email, web, SMS, embedded links, QR codes, and social media — maximizing reach and response rates - Real-time reporting and analytics with live dashboards, response filtering, cross-tabulation, and exportable reports for easy stakeholder sharing - Multi-language support for global research programs, with role-based permissions to manage access and data governance at scale - Scalable architecture that grows with organizational needs — from a single survey to enterprise-wide feedback operations How does Alchemer Survey compare to other survey platforms? Alchemer Survey sits between simple tools like SurveyMonkey and Google Forms and enterprise platforms like Qualtrics. It offers research-grade features — advanced logic, robust reporting, and flexible distribution — at a price point and implementation complexity accessible to mid-market teams. Organizations that have outgrown basic tools but don't need (or want to pay for) a full enterprise suite consistently cite Alchemer Survey as a preferred alternative. Bottom line: Alchemer Survey gives organizations the tools to ask smarter questions, reach the right audiences, and act on what they learn — whether running a quick pulse survey or a comprehensive global research program. * * * Product Website Alchemer Survey Seller [Alchemer](https://www.g2.com/sellers/alchemer) Discussions [Alchemer Survey Community](https://www.g2.com/products/alchemer-survey/discuss) Languages Supported Afrikaans, Arabic, Bengali, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Irish, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Central Khmer, Korean, Latin, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Mongolian, Malay, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Quechua, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa Solution Type Best-of-Breed Show More ## Pricing Pricing provided by Alchemer Survey. ### Enterprise Solutions Call Us [ View More Pricing Information ](https://www.g2.com/products/alchemer-survey/pricing) ## Alchemer Survey Integrations (65) What do users say about integrations? 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](https://www.g2.com/products/zoho-crm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho Sign ](https://www.g2.com/products/zoho-sign/reviews) Show More ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") TE Verified User in Education Management Mid-Market (51-1000 emp.) 12/13/2024 "A Product Owner's POV" 3.5/5 What do you like best about Alchemer Survey? Alchemer makes survey designs an easy process and has a infrastructure to make building an item library tangible. It provides many pre-populated resources that are useful during the ideation phase. The auto-generated reports, and the "realtime" function is great to get results insights easily and prior to building out a more robust reporting analysis. Review collected by and hosted on G2.com. What do you dislike about Alchemer Survey? Some of the finer engineering features could be improved to make the building process more intuitive. Things like [1] keeping the survey ID readable in custom domain links or alphabetizing field mapping list when doing push/pull actions would make the design and build experience more palpable without having to call customer services. It would also be great to have the campaign field titles be customizable beyond the alloted 10 - I have had to use fields titled "city" or "address" for data that is not related to that title because I needed more than 10 custom fields. I also find the reporting page to be filled with bugs or poor lay-outs that makes comparative reporting (across responses, response options and surveys by survey link etc) challengings. Review collected by and hosted on G2.com. What problems is Alchemer Survey solving and how is that benefiting you? My company needs a platform that house our survey library and Alchemer is the tool that was selected. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kalon P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kalon P.") KP Kalon P. Owner Small-Business (50 or fewer emp.) 1/13/2025 "Very flexible software for boutique research agencies" 4/5 What do you like best about Alchemer Survey? The survey design is fairly intuitive. Upon getting a subscription, I jumped in and started building surveys. Some aspects took trial and error to learn, but overall... I was able to build large, fairly complex surveys with different logic and branches without external how-to content or the need to call customer service. Speaking of customer service, I have had a few special needs that required HTML alterations. I found the customer service team to be very helpful and very timely with their responses and solutions. Review collected by and hosted on G2.com. What do you dislike about Alchemer Survey? I'd like to see the data output and data formatting to more closely resemble that of Qualtrics. I find that the data needs to be manually formatted for easier excel analysis. Review collected by and hosted on G2.com. What problems is Alchemer Survey solving and how is that benefiting you? Alchemer is providing a reasonably priced survey software that gives a broad spectrum of functionality and capabilities. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 6/20/2025 "Great support for complex issues" 5/5 What do you like best about Alchemer Survey? Their support desk has been super patient and helpful when I get hung up on a complex / tricky situation. Review collected by and hosted on G2.com. What do you dislike about Alchemer Survey? If you keep copying a survey (ours is annual), it can get glitchy down the road. Review collected by and hosted on G2.com. What problems is Alchemer Survey solving and how is that benefiting you? Collect risk/protective factor info from Kansas youth. Allows us to keep receiving grant award. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Nichole T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nichole T.") NT Nichole T. Voice of Customer Program Manager Mid-Market (51-1000 emp.) 4/2/2025 "Excellent reasonably priced solution for survey design software" 5/5 What do you like best about Alchemer Survey? Ease of use, reasonably priced, tons of integration functionality, customer support was prompt and helpful. Review collected by and hosted on G2.com. What do you dislike about Alchemer Survey? Nothing yet, I have not been using the tool that long- previously used Qualtrics Review collected by and hosted on G2.com. What problems is Alchemer Survey solving and how is that benefiting you? Collecting Voice of customer feedback - I am the VOC Manager and its a reasonably priced yet effective tool. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Dane W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dane W.") DW Dane W. Senior Manager Small-Business (50 or fewer emp.) 12/13/2024 "Get's the job done!" 5/5 What do you like best about Alchemer Survey? We've used Alchemer for so many different types of work, and it has always had the robustity that we needed. If we could imagine it, we could do it on Alchemer. Review collected by and hosted on G2.com. What do you dislike about Alchemer Survey? On the backend, the default/out-out-of box reporting leaves a lot to desire. It does always provide spanshots, and we can usually use for what we need instantly. Fortunately for us, we produce our own end-result final reports. Review collected by and hosted on G2.com. What problems is Alchemer Survey solving and how is that benefiting you? It has robust survey logic that we need. It also give us a really easy snapshot of who is completing our surveys. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Nigel H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nigel H.") NH Nigel H. Director Small-Business (50 or fewer emp.) 3/24/2025 "Automated s" 5/5 What do you like best about Alchemer Survey? Data collection and saved a lot of time. Review collected by and hosted on G2.com. What do you dislike about Alchemer Survey? It lacks ability to calculate results on the fly. Review collected by and hosted on G2.com. What problems is Alchemer Survey solving and how is that benefiting you? We replaced all of our data collection using alchemer forms pushed into Google sheets and then our CRM reducing data entry and errors. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Larry B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Larry B.") LB Larry B. President Small-Business (50 or fewer emp.) 6/26/2024 "My go to for survey and information gathering" 5/5 What do you like best about Alchemer Survey? I have used this tool in my leadership consulting business for a number of years. I've looked at other survey platforms and believe this to be the best. Great flexibility and helpful folks when I get stuck. The platform gets more and more refined and I continue to learn as well. It keeps up with my needs. Review collected by and hosted on G2.com. What do you dislike about Alchemer Survey? Nothing comes to mind. I continue to press into the features and needs to learn how to make it all work like I want. I guess the learning curve is my issue, if any. But of course that will be true for any good, deeply designed product. Review collected by and hosted on G2.com. What problems is Alchemer Survey solving and how is that benefiting you? I use it for gathering information prior to working with clients, and for creating assessment tools. Review collected by and hosted on G2.com. Show More 12/12/2024 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research") UM Verified User in Market Research Enterprise (\> 1000 emp.) 10/3/2024 "Fantastic, user friendly software" 5/5 What do you like best about Alchemer Survey? I love how user friendly Alchemer is, it takes all of the hard work out of scripting surveys. It was super easy to get set up and running too. Their customer support has been great during the process. We have used the software in the past, when it was called Survey Gizmo and it has since had many more developments and features added. Excellent value for money. The reporting feature is also great, it automatically creates charts for you - which allows you to visualise the data and start building a story very quickly. Review collected by and hosted on G2.com. What do you dislike about Alchemer Survey? I'm struggling to think of anything, but one thing that could potentially be improved is the look and feel of the questionnaires (from a respondent perspective). Review collected by and hosted on G2.com. What problems is Alchemer Survey solving and how is that benefiting you? Fantastic to have an in house tool at our finger tips to run adhoc projects as soon as we like, without having to rely on third parties. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Linda E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Linda E.") LE Linda E. Director of Consumer Engagement Small-Business (50 or fewer emp.) 9/16/2024 "Makes my life so easy" 5/5 What do you like best about Alchemer Survey? Hmm... things I like most about Alchemer would probably be the ease of use, ease of implementation, ease of integration, number of features, number of question types, ease of styling surveys and reports, text analysis, and more. We use Alchemer to run customer experience surveys, employee satisfaction surveys, in-person event signups, newsletter signups, newsletter quizzes, health questionnaires, product development questionnaires, and brand studies. We even used it to collect payments for a service-based product. We do these things for multiple clients, in multiple languages, and with a tiny team. It's proven to be an incredibly versatile tool for us. Their online documentation usually answers our questions, but customer support quickly responds for items that aren't. Review collected by and hosted on G2.com. What do you dislike about Alchemer Survey? The API sends data in several tables that have to get stitched together. We built a special tool in our data lake to piece everything back together for client reporting in our app and to have additional campaign triggers in our marketing orchestration system. Review collected by and hosted on G2.com. What problems is Alchemer Survey solving and how is that benefiting you? All of them. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kristen J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristen J.") KJ Kristen J. President Small-Business (50 or fewer emp.) 8/23/2024 "Alchemer makes post-conference reporting a breeze" 5/5 What do you like best about Alchemer Survey? Alchemer is easy to set up and use. I love the reporting feature becuase I can show the Board with graphics, what the members of the Association are thinking. This improves our ability to serve our members better. The customer support is incredibly responsive. Review collected by and hosted on G2.com. What do you dislike about Alchemer Survey? I would like to have the ability to add additional logos to the survey. An improvement would be to have Alchemer test the product for true accessiblity by using a group of people with diverse disabilities. We needed a highly accessible survey and even though we tested everything ourselves, there were missteps. Review collected by and hosted on G2.com. What problems is Alchemer Survey solving and how is that benefiting you? I can show, not just tell the Board what our members are thinking. It is an easy way to get feedback after conferences, meetings and training. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Alchemer Survey? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Alchemer Survey ](https://www.g2.com/products/alchemer-survey/discussions/new) ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") G2 Verified User in Computer Software • Last activity over 6 years ago What happens to the data I collect? Is it stored securely? 2 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/2739-security) ![Dominique J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dominique J.") DJ Dominique Jones • Last activity over 6 years ago How do I make QR codes for the links? 2 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/how-do-i-make-qr-codes-for-the-links) [ View all Discussions ](https://www.g2.com/products/alchemer-survey/discuss) ## Pricing Options Pricing provided by Alchemer Survey. ### Enterprise Solutions Call Us ### Collaborator License $55.00 ### Professional License $165.00 [ View More Pricing Information ](https://www.g2.com/products/alchemer-survey/pricing) Alchemer Survey Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d6ffadf9f899197c144496ba95c4ffac/surveymonkey.jpg "Product Avatar Image") SurveyMonkey 4.4/5(23,900) [ Compare Now ](https://www.g2.com/compare/alchemer-survey-vs-surveymonkey) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fe76bf3316a5e8115c0bec8ce0556322/qualtrics-market-research.png "Product Avatar Image") Qualtrics Market Research 4.4/5(3,018) [ Compare Now ](https://www.g2.com/compare/alchemer-survey-vs-qualtrics-market-research) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3189487dc2131b54d5ff7c0edef7f9d5/typeform.png "Product Avatar Image") Typeform 4.5/5(1,017) [ Compare Now ](https://www.g2.com/compare/alchemer-survey-vs-typeform) ##### ##### Alchemer Survey Features Survey Management Survey Builder Customizable Questions Templates Survey Customization Question Branching Branding Multimedia Support Survey Insights Reporting & Analytics BI Tools Integration Data Exporting Agentic AI - Survey Adaptive Learning Proactive Assistance Decision Making [ View More Features ](https://www.g2.com/products/alchemer-survey/features) ## Top-Rated Alternatives [ ![SurveyMonkey](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SurveyMonkey") SurveyMonkey 4.4/5(23,900) ](https://www.g2.com/products/surveymonkey/reviews) [ ![SurveySparrow](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SurveySparrow") SurveySparrow 4.4/5(2,067) ](https://www.g2.com/products/surveysparrow/reviews) [ ![Typeform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Typeform") Typeform 4.5/5(1,017) ](https://www.g2.com/products/typeform/reviews) [ View All Alternatives ](https://www.g2.com/products/alchemer-survey/competitors/alternatives) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey)[Online Form Builder](https://www.g2.com/categories/online-form-builder) ##### Explore More [What platform integrates IT alerting with monitoring systems?](https://www.g2.com/discussions/what-platform-integrates-it-alerting-with-monitoring-systems)[What application release orchestration platforms work best for a platform engineering team standardizing deployment pipelines across 50 or more microservices at once?](https://www.g2.com/discussions/what-application-release-orchestration-platforms-work-best-for-a-platform-engineering-team-standardizing-deployment-pipelines-across-50-or-more-microservices-at-once)[Best-rated employee review platform for software industry](https://www.g2.com/discussions/best-rated-employee-review-platform-for-the-software-industry-what-s-your-team-using) [What are the top tools for automating brand asset approvals?](https://www.g2.com/discussions/what-are-the-top-tools-for-automating-brand-asset-approvals)[Which live chat software is best for ecommerce](https://www.g2.com/discussions/which-live-chat-software-is-best-for-e-commerce-teams)[Pros and Cons Details](https://www.g2.com/products/alchemer-survey/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)