--- title: Alchemer Feedback Platform Reviews meta_title: 'Alchemer Feedback Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 199 reviews by the users' company size, role or industry to find out how Alchemer Feedback Platform works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 199 scale: '5' date_modified: '2026-08-13' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Alchemer Feedback Platform Reviews **Vendor:** Alchemer **Category:** [Experience Management Software](https://www.g2.com/categories/experience-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 199 ## About Alchemer Feedback Platform Alchemer is a customer feedback management platform that helps organizations collect, analyze, and act on customer and employee insights at scale. Built for businesses of all sizes — from growing startups to global enterprises — Alchemer supports the full feedback lifecycle: from quick pulse surveys to sophisticated Voice of Customer (VoC) programs. What is Alchemer used for? Alchemer is used to run customer satisfaction (CSAT) surveys, Net Promoter Score (NPS) programs, product feedback initiatives, employee engagement assessments, and market research. Teams in marketing, product, customer success, and HR use Alchemer to capture feedback across email, SMS, in-app prompts, and web — meeting customers and employees where they already are to maximize response rates. Who is Alchemer for? Alchemer serves mid-market and enterprise organizations across industries including technology, healthcare, financial services, retail, and education. It is purpose-built for teams that need more than basic survey tools — organizations that want feedback to trigger real business action, not just sit in a spreadsheet. Key capabilities: - Omnichannel feedback collection via email, SMS, web, in-app, and API integrations - 400+ integrations with CRM, helpdesk, marketing automation, and data platforms — enabling feedback to flow automatically into the systems teams already use - Workflow automation that triggers actions, alerts, and follow-ups based on specific responses, eliminating manual routing and data silos - AI-powered analytics that surface trends, sentiment patterns, and actionable insights from large volumes of unstructured feedback - Role-based dashboards that deliver relevant data to product managers, CX leaders, marketers, and executives without noise - Enterprise-grade security and compliance, including SOC 2 Type II, GDPR, and HIPAA support How does Alchemer compare to other customer feedback platforms? Unlike simpler survey tools, Alchemer is designed for organizations that need to operationalize feedback — connecting survey responses directly to downstream workflows and business systems. Its combination of deep customization, enterprise integrations, and automation makes it a strong alternative to platforms like Qualtrics and Medallia for organizations that want powerful capabilities without the enterprise price tag or implementation complexity. Bottom line: Alchemer helps organizations listen better and act faster — turning feedback into a continuous, automated loop that improves customer experience, product quality, and employee engagement. ## Alchemer Feedback Platform Pros & Cons **What users like:** - Users appreciate the **ease of use** of Alchemer Feedback Platform, making survey creation a straightforward and intuitive process. (8 reviews) - Users value the **responsive and helpful customer support** of Alchemer, enhancing their overall experience with the platform. (4 reviews) - Users value the **customization options** of Alchemer, allowing tailored surveys for diverse audiences and complex needs. (3 reviews) - Users find Alchemer's platform to be **easy to use and implement** , enhancing workflow and providing valuable insights. (3 reviews) - Users appreciate the **automation of reports** in Alchemer, streamlining data sharing and enhancing productivity. (2 reviews) - Users value the **customizability** of Alchemer, enabling tailored surveys with advanced logic and easy integration. (2 reviews) - Flexibility (2 reviews) - Users find Alchemer **intuitive and easy to use** , seamlessly integrating into their existing workflows and enhancing survey development. (2 reviews) - Users value the **data quality** of Alchemer, enabling informed decision-making during the change management process. (1 reviews) - Ease of Creation (1 reviews) **What users dislike:** - Users find the **limited customization** in Alchemer frustrating, particularly for reports and quiz functionalities. (3 reviews) - Users find the **complexity of features** can complicate setup and lead to potential mistakes during configuration. (2 reviews) - Users find the **difficult setup** of Alchemer challenging, complicating the overall strong platform experience. (2 reviews) - Users experience **frustrations with crashes** during survey adjustments and limited customization options in Alchemer Feedback Platform. (2 reviews) - Users desire **enhanced analytics and quiz functionality** in Alchemer, but face limitations with the current options available. (2 reviews) - Not Intuitive (2 reviews) - Users experience **response delays** from support on minor issues, which can hinder the overall experience with Alchemer. (2 reviews) - Users face **complicated survey logic setups** and frustrating email delivery issues, affecting their overall experience with Alchemer. (2 reviews) - Users find the **complicated survey logic setup** and delivery issues frustrating, impacting data collection and adjustments. (2 reviews) - Email Issues (1 reviews) ## Alchemer Feedback Platform Reviews ### 1. All-in-One Survey Tool with Powerful Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2025 **What do you like best about Alchemer Feedback Platform?** I like that it has all the features I need to collect information for my organization. for example, skip logic and other survey question features. it also allows for questions to be saved in a library to be used again for other surveys rather than having to retype them. **What do you dislike about Alchemer Feedback Platform?** I have found it somewhat frustrating when surveys that require adjustments after data collection end up crashing. I also wish that alchmer has features to include quiz scores for each question rather than for each page or the entire survey. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** It's providing me with participants' feedback to enhance programs. It also enables me to collect important information to measure the progress of a program. ### 2. Great Feedback Abilities **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2026 **What do you like best about Alchemer Feedback Platform?** Nice interface, user friendly, intuitive **What do you dislike about Alchemer Feedback Platform?** Difficult to make it customisable, and can be clunky **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** Good at providing useful feedback to businesses to refine what we are doing. ### 3. Good tool to quickly develop surveys and see real time results. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Alchemer Feedback Platform?** Alchemer is a good tool for developing surveys with a variety of question types ranging from text, Likert, drag and drop, summative, and ranking styles. My team uses it multiple times a week. It is user-friendly and has a straightforward learning curve. You can customize the look and feel of the survey and automate reports. The customer support team is responsive in most instances. **What do you dislike about Alchemer Feedback Platform?** Sometimes the export links for the data don't open behind our firewall. We have a workaround by using the share link instead. More customization in their automatic reporting for toggling on and off certain answer responses or being able to apply weights to the data would enhance the robustness of the tool. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** Alchemer helps us stay connected to members by providing a tool to gather their feedback and perspectives on organizational issues. ### 4. Excellent online survey tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2018 **What do you like best about Alchemer Feedback Platform?** Reviews products independently, supported well via conferences. Accommodates a wide array of tasks! **What do you dislike about Alchemer Feedback Platform?** Limits in setting up logistics. Prices are too high! **Recommendations to others considering Alchemer Feedback Platform:** Just try it! **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** Getting feedback, survey satisfaction works really well with business prospects. ### 5. Make it simple or make it complex, you choose! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2022 **What do you like best about Alchemer Feedback Platform?** Ability to fully customise your survey look & feel right down to the survey link and question layout. **What do you dislike about Alchemer Feedback Platform?** Support is slow and often just refers you to Alchemer documentation which is good but not always enough for big complex jobs **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** Alchemer allow us to be fully self sufficient as a business and manage our own surveys and data. We can use it in a very basic form or get technical and write custom scripting to create completly bespoke surveys that perfectly deliver to our clients needs. ### 6. Alchemer is a great survey / screening tool **Rating:** 4.0/5.0 stars **Reviewed by:** Dan A. | UX Design Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2022 **What do you like best about Alchemer Feedback Platform?** The customization of Alchemer is probably its biggest strength. As a UX design manager, I can use Alchemer for several types of user information I need to gather, such as Persona Validation, Workflow Validation, card sorting and a first and secondary screening for Usability Lab participants. **What do you dislike about Alchemer Feedback Platform?** There are a few issues with some reporting I need to do, but other than that, not a whole lot I dislike. Although, I have to say it ... I like the previous name better. :) **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** As previously mentioned, Alchemer's suvery tool provides us with the ability to gather information from end-users in a variety of ways but in all cases it focuses on providing us with information directly from users but have also used it to gather information internally as well. ### 7. Modern survey building platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2019 **What do you like best about Alchemer Feedback Platform?** SurveryGizmo is an excellent platform with a fluent web layout, which makes it easy to understand and navigate around from a user point of view, well done to the development team. **What do you dislike about Alchemer Feedback Platform?** Perhaps the plan costs could be a little more "accessible" but the platform itself works seamlessly, so nothing to dislike in that aspect **Recommendations to others considering Alchemer Feedback Platform:** This platform is excellent, good enough documentation but also a great support team who's there to assist you with any problems you might experience **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** Our organization holds various surveys throughout there year, as we are actively improving our business based on customer feedback, and we needed a platform that would allow us to streamline the whole process ### 8. Great survey building platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2019 **What do you like best about Alchemer Feedback Platform?** SurveryGizmo is an extremely easy to use platform that our team can use to build beautiful and modern surveys **What do you dislike about Alchemer Feedback Platform?** The platform itself is great and works as it should, but the price seems to be getting more expensive over time **Recommendations to others considering Alchemer Feedback Platform:** I would recommend users to experience SurveyGizmo as it is a great platform that offers simplicity and ability to create great surveys **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** Our organizations like to run multiple survey campaigns throughout the year to engage with our customers and get their feedback ### 9. SurveyGizmo review **Rating:** 3.5/5.0 stars **Reviewed by:** Ewan J. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2019 **What do you like best about Alchemer Feedback Platform?** Building surveys is extremely easy, a variety of options are available in order to make it customizable unlike other platforms **What do you dislike about Alchemer Feedback Platform?** Nothing at all, perhaps the price could be more "accessible" :) **Recommendations to others considering Alchemer Feedback Platform:** There are a lot of options out there, but SurveyGizmo is one of those platforms that stand out and will make you stick around for more once you give it a try, definitely recommend! **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** Just to build great surveys to acquire feedback from our customers without them feeling "bored" completing them ### 10. SurverGizmo Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2019 **What do you like best about Alchemer Feedback Platform?** It's has a friendly user interface that is easy to use and interactive, allowing for ease survey building **What do you dislike about Alchemer Feedback Platform?** Nothing at all so far, still in the processing on testing it out so this might change **Recommendations to others considering Alchemer Feedback Platform:** SurveryGizmo will make your life a heck of a lot easier, totally recommend it ;) **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** SurbeyGizmo has allowed us to quickly build surveys with minimal efforts and subsequently passed them on to our customers for feedback ### 11. Decent free features **Rating:** 4.0/5.0 stars **Reviewed by:** Travis T. | Young Adult Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2019 **What do you like best about Alchemer Feedback Platform?** I like that you didn't limit the amount of questions I was asking, just the amount of responses I got back. This is a great model because it allows me to create a full survey to deploy to a smaller demographic to determine how effective it will be when we upgrade to a paid model. **What do you dislike about Alchemer Feedback Platform?** The user interface feels dated. I would look at some of your competitors to make some stylistic updates. I ALMOST didn't use you because your surveys look like they're straight out of 1999. **Recommendations to others considering Alchemer Feedback Platform:** SurveyGizmo provides the best free plan (scout plan) compared to other Survey companies. It really allows you to feel out the entire process all the way to completing and reporting on your first survey. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** I work for a church and I needed feedback about how one of the classes is going. We occasionally need to survey 100-10,000 people. ### 12. A very streamlined solution for collecting and processing feedback data **Rating:** 4.0/5.0 stars **Reviewed by:** Victor G. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2019 **What do you like best about Alchemer Feedback Platform?** SurveyGizmo has many form templates that we can use to quickly start forms. We can customize the design and add many different types of fields, not just standard text, button and radio fields. The form creation tools are quite intuitive and don't require much technical know-how to use effectively. There are simple drag-and-drop tools that allow us to add and move questions around smoothly. I like that some questions can automatically be skipped depending on a user's response to a previous question. **What do you dislike about Alchemer Feedback Platform?** Working with some of the external software integrations can be complicated. The customer support team at SurveyGizmo is helpful, but they don't always fully understand how to link things up properly. The pricing is rather high compare to other survey platforms that offer similar features. **Recommendations to others considering Alchemer Feedback Platform:** SurveyGizmo has been a very effective solution for creating survey forms and compiling data in a smooth and fast way. SurveyGizmo presents an overall professional experience for both the software user and survey takers. We can customize forms at great length and open the door for detailed responses that truly give us insight into our respondents thoughts. We have been able to accumulate quality data that allow us to make highly informed decisions about product and service development. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** SurveyGizmo has been a very effective solution for creating survey forms and compiling data in a smooth and fast way. SurveyGizmo presents an overall professional experience for both the software user and survey takers. We can customize forms at great length and open the door for detailed responses that truly give us insight into our respondents thoughts. We have been able to accumulate quality data that allow us to make highly informed decisions about product and service development. ### 13. Easy survey set-up and intuitive reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2019 **What do you like best about Alchemer Feedback Platform?** Surveys are easy to set up and it comes with some survey templates, like NPS, that can be used for standard questionnaire types. You can easily configure custom fields for additional respondent insights. Reports are easy to generate, and results can be downloaded easily for further analysis. There is an extensive set of chart types for reporting and themes for the surveys. **What do you dislike about Alchemer Feedback Platform?** It can sometimes be a little slow to login, but otherwise is pretty responsive. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** We needed a way to quickly get a survey up and running and be able to use custom fields for tracking and retargeting in future surveys ### 14. Great site to conduct surveys **Rating:** 4.0/5.0 stars **Reviewed by:** Kelsey W. | Marketing Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2019 **What do you like best about Alchemer Feedback Platform?** I like that SurveyGizmo allows for us to collect information and compile it all in one place. A lot of information and feedback was obtained when we used it. **What do you dislike about Alchemer Feedback Platform?** Sometimes the website has glitches and will miss a survey that was done but it is not the biggest deal. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** We are able to obtain information from customers that we may not have been able to get by approaching them in person. ### 15. SurveyGizmo **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2019 **What do you like best about Alchemer Feedback Platform?** Setting up surveys is intuitive. You don’t have to be trained on how to use the site. **What do you dislike about Alchemer Feedback Platform?** There is a really only one type of report and when you print it to PDF, it’s not very presentable. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** Not solving any problems, but making it easier to obtain feedback from large groups. ### 16. Integrated, smart surveys **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2019 **What do you like best about Alchemer Feedback Platform?** Survey Gizmo allows integrations that make collecting responses easier. There doesn't seem to be a free version, but the first payment tier allows unlimited surveys and questions, as well as data exporting. You can upgrade further to include file uploads and advanced reports. **What do you dislike about Alchemer Feedback Platform?** The basic software is a little expensive compared to similar platforms, which offer a free version, however if the first payment tier offers what you need then it's worth it. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** Survey Gizmo is helping us collect useful data about which services and products our customers prefer. ### 17. Great Tool! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2019 **What do you like best about Alchemer Feedback Platform?** Love the ability to customize virtually all aspects of the tool. **What do you dislike about Alchemer Feedback Platform?** salesforce integration not included with product **Recommendations to others considering Alchemer Feedback Platform:** make salesforce integration easier to implement. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** no problem. has helped me onboard new clients and employees ### 18. Great Review Software for Gauging Client Needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2019 **What do you like best about Alchemer Feedback Platform?** I love that the software is really easy to use and implement with the business process of our real estate company. I have been using it to actually find client homes. **What do you dislike about Alchemer Feedback Platform?** I think that the software needs some more ability for API integration and usage with other, more robust, survey methods. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** I have been able to communicate with clients and gauge their preferences for homes and apartments. This helps me decrease the processing time immensely and work directly on what needs to be done. ### 19. Great tool to empower your company **Rating:** 3.5/5.0 stars **Reviewed by:** Dawid K. | Project Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2019 **What do you like best about Alchemer Feedback Platform?** The interface of the software is by far one of the nicest. **What do you dislike about Alchemer Feedback Platform?** the pricing was expensive, for a started company would this be alot **Recommendations to others considering Alchemer Feedback Platform:** Look closely to plan that they offer you. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** getting feedback from users about your company ### 20. Easiness of extracting data **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2019 **What do you like best about Alchemer Feedback Platform?** When I use this app to creat questionnaire. It is easy for me to extract important data which I need for analysis **What do you dislike about Alchemer Feedback Platform?** SurveyGizmo ask for more information than surveymonkey while setting up which could be cumbersome **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** I use it to setup questionnaires for customer feedback and departments feedback of products ### 21. Data collection and quick analysis **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2019 **What do you like best about Alchemer Feedback Platform?** Ease of use and quick overview of the data **What do you dislike about Alchemer Feedback Platform?** Take sometime to get used to it’s interface and where to find functions/features **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** Collecting data and users views/feedback ### 22. Excellent paid survey service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2019 **What do you like best about Alchemer Feedback Platform?** Survey Gizmo is highly effective if you have detailed data to collect. The paid service is great for large formate surveys. **What do you dislike about Alchemer Feedback Platform?** It’s expensive if you only use it rarely. **Recommendations to others considering Alchemer Feedback Platform:** If you need an accurate and great survey site for many collections or for large quantities of people, this is the best choice. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** We use it when resourcing data from large quantities of people where we need to gather precise feedback results. ### 23. Great survey tool **Rating:** 4.0/5.0 stars **Reviewed by:** Stephanie D. | Senior Manager Learning & Development, Information Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2019 **What do you like best about Alchemer Feedback Platform?** Really easy to build, deploy and analyze surveys. We operate in a bilingual environment, so easy to include a translation and gather feedback from both languages on the same survey. **What do you dislike about Alchemer Feedback Platform?** not much that I don't like about it; it is very easy to use. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** Easy to build surveys quickly and make changes on the fly. Easy to pull reports and segment based on demographics. ### 24. Survey Gizmo Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2019 **What do you like best about Alchemer Feedback Platform?** Consolidated location for collecting data **What do you dislike about Alchemer Feedback Platform?** Export is not seamless. Had trouble editing and saving information **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** Maintaining information regarding feedback for an upcoming event. ### 25. Effective survey platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2019 **What do you like best about Alchemer Feedback Platform?** Survey customization, user-friendly interface **What do you dislike about Alchemer Feedback Platform?** Customer service is not as responsive as was promised with our contract; lots of hiccups in correspondence **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** Customer satisfaction surveys Internal satisfaction surveys Team feedback mechanisms ### 26. Excellent tool, but much of the functionality is limited to higher-tier pricing **Rating:** 4.0/5.0 stars **Reviewed by:** Konstantin D. | Chief Researcher, Translation and Localization, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2018 **What do you like best about Alchemer Feedback Platform?** Surveygizmo is simple to use and has good automation capabilities, such as piping answers to new questions, sending emails/notifications based on responses. Plus you can customize the layout of each question with your own HTML (header, description, etc). I like the function to review partially complete responses, then download an export and send a reminder campaign to finish the responses, which is very useful for long questionnaires. You can also send a link to edit a response to the user. The support is lightning-fast and very friendly. **What do you dislike about Alchemer Feedback Platform?** Pricing. They used to be more open, but about a year ago decided to move into the enterprise space more and locked most of the features under more expensive plans from $1000 a year, whereas you can get SurveyMonkey for $400 a year. If you're paying something like $300 for a basic account, you don't get even to remove the system's branding from your survey or edit the layouts of your questions. It has become very very restrictive. On the level of functionality, I think they could improve on integration with email tools or improve the internal mailer. For example, it would be great to send email to participants and make it easier to pre-populate the "name" fields with data from the CRM or emailer. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** I run business surveys for market research purposes. Mostly using the basic functions like designing surveys, using reports, downloading exports, building new surveys from the old. ### 27. Great for Market Research **Rating:** 4.0/5.0 stars **Reviewed by:** Kerri G. | Client success specialist , Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2018 **What do you like best about Alchemer Feedback Platform?** With this tool you can ask many different types of questions to collect different kinds of data and organize the questions in a clean format. **What do you dislike about Alchemer Feedback Platform?** Cannot sent emails through SurveyGizmo easily/track who is responding without asking for personal info. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** Product feedback, best practices, market research ### 28. Works great for external surveys **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2018 **What do you like best about Alchemer Feedback Platform?** We use app regularly to obtain customer feedback, it works great for this. **What do you dislike about Alchemer Feedback Platform?** Sometimes a bit limited but generally OK. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** Customer feedback. ### 29. SurveyGizmo **Rating:** 4.0/5.0 stars **Reviewed by:** Marcos Gabriel C. | Vigilante, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2017 **What do you like best about Alchemer Feedback Platform?** My favorite part of SurveyGizmo is the ability to customize the users experience. I constantly customize basic surveys to transform into all different types of tools such as, assessments, event feedback, training follow up, and other items such as employee engagement surveys. When I've had problems, SG staff have been very helpful. I've not been able to resolve issues 100% of the time, but that's how it goes for any software. Their staff are knowledgeable and committed... real people who care. Overall: -Easy to use -Rich features -Good support Note 1000 **What do you dislike about Alchemer Feedback Platform?** The only real downside I have found in the software is that adding logic to your questions can be quite repetitive. I will hold my hands up to say that I have not asked them if there is an easier way, but I have often found myself going into the edit mode of each question one-by-one to add the same logic in. But we can easily accomplish 90% of what we need to do with Survey Gizmo with limited/no workarounds. **Recommendations to others considering Alchemer Feedback Platform:** I think it's a really good platform that is continually trying to improve. I have ideas for improvements but they seem to listen and they have more options for question types available than other platforms. Thumbs up. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** The survey goes out to all new and renewing clients each month, to see how we are doing against their expectations. The panel depth has been outstanding for getting responses from virtually any audience we have needed to reach. ### 30. Great Survey Product **Rating:** 4.0/5.0 stars **Reviewed by:** Lindsey M. R. | Product Manager, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2018 **What do you like best about Alchemer Feedback Platform?** Survey Gizmo is super easy to use and the survey designs are modern and beautiful. **What do you dislike about Alchemer Feedback Platform?** It is lacking some more complex/sophisticated question types that I was looking to use. **Recommendations to others considering Alchemer Feedback Platform:** Be clearer about your free license and trial license. It's very confusing. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** I've used Survey Gizmo to get user feedback on product updates and changes, as well as internal feedback. ### 31. Average Survey Creator **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** January 03, 2018 **What do you like best about Alchemer Feedback Platform?** There are free options available that don't require you to purchase their subscription but also a lot of analyzing features available when a subscription is purchased. Free option is very sufficient for small individual surveys that individuals need to conduct. **What do you dislike about Alchemer Feedback Platform?** Limited free options and many useful tools are only available with purchase. Some of the "common" futures that one would think are standard for a free subscription are not. **Recommendations to others considering Alchemer Feedback Platform:** Great tool that is similar to other free survey tools but offers a little more free features. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** Being able to provide self survey's on yearly performance reviews, as well as larger scaled surveys. Currently I am using SurveyGizmo for my self evaluation. People who take the survey are able to stay anonymous which allows for unrestricted feedback. ### 32. Surveys for All **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2017 **What do you like best about Alchemer Feedback Platform?** SurveyGizmo is an easy to use tool for creating surveys to gather data. It is easy to create a survey with templates and not much technical knowledge is needed. No writing code. **What do you dislike about Alchemer Feedback Platform?** I would like more specialized way of sorting and exporting data and responses. **Recommendations to others considering Alchemer Feedback Platform:** Useful and easy tool as long as you don't need anything too fancy. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** Our business is able to solicit feedback from a wide audience which is useful in our global company with 800 employees world wide. ### 33. Great Survey Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2018 **What do you like best about Alchemer Feedback Platform?** SurveyGizmo is intuitive. It seems simple, but it is robust. A+ for user interface design. **What do you dislike about Alchemer Feedback Platform?** Haven't had an issues or found any bugs yet. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** Gathering feedback from customers and stakeholders ### 34. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2017 **What do you like best about Alchemer Feedback Platform?** The platform is easy to navigate and get quick results back. **What do you dislike about Alchemer Feedback Platform?** It appears some surveys have to be reloaded as when accessed it will show compelte when it’s not and you are unable to respond. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** You can get quick feedback about a new policy or procedure before it launches fully. You can also gain information from a lot of people for a variety of things big and small. ### 35. User friendly and customizable. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2017 **What do you like best about Alchemer Feedback Platform?** It's easily customizable and user friendly as well. Not a lot goes into it, in order to get the results and feedback you want. **What do you dislike about Alchemer Feedback Platform?** Some of the pieces can be glitch, but overall it is a reliable product. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** We are trying to gather information and impressions from candidate interviews and onsite events and forums. Survey feedback is always valuable if set up correctly and efficiently. ### 36. Functional platform for quantitative and qualitative collection **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2017 **What do you like best about Alchemer Feedback Platform?** The ability to build custom templates has saved our company countless man-hours in programming. Surveys are easily customizable, so if I need to format fonts or images, I can do that fairly easily. Their help documentation is also FANTASTIC! **What do you dislike about Alchemer Feedback Platform?** We've seen the integration with Google Sheets become more glitchy as of late-- often times, it seems that when site improvements are made, it bottlenecks some other functionality. Your level of technical support is also variable depending on what you pay for their services. **Recommendations to others considering Alchemer Feedback Platform:** They do offer a trial period, so check it out before jumping right in! They also offer training sessions nationwide where you can get some really great one-on-one learning, so if you're incredibly green to the software, no need to fret. They'll make it easy. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** As a (mostly) qualitative recruiting firm, we're able to use SG to recruit quickly and effectively on the web in comparison to more traditional phone center operations. We also use it as a supplement to other native company platforms when our clients require an integrated quantitative solution. ### 37. A versatile tool with a lot integration options **Rating:** 4.0/5.0 stars **Reviewed by:** Adam T. | Marketing Campaign Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2017 **What do you like best about Alchemer Feedback Platform?** Friendly and easy to understand user interface. Complex survey logic easy to program. Fast to set up without much technical knowledge **What do you dislike about Alchemer Feedback Platform?** Sometimes has technical issue - complex logic doesn't work or works not as intended. Testing doesn't always detect major flaws int the survey. Best to test it live on small group and see the results. **Recommendations to others considering Alchemer Feedback Platform:** I personaly found it far more easier to use than SurveyMonkey. The setup with complex logic was certainly much easier in case of SurveyGizmo. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** Lead generation, database enhancement, customer enagagement, contacts qualification. ### 38. Easy to use Survey Software that handles many tasks **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Machinery | Enterprise (> 1000 emp.) **Reviewed Date:** August 02, 2017 **What do you like best about Alchemer Feedback Platform?** I like how easy and intuitive it is to use. I also like the integration from Survey Gizmo to Google Sheets in order to drive other products with the data from the survey. I like the other features where the info can be emailed in PDF to make sure the answers are collected to those who need it. **What do you dislike about Alchemer Feedback Platform?** I can't say there is much I dislike with it. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** We are utilizing this to create different tools within the organization for ourselves and for our dealer network. The tool works great to get feedback to help utilize it. ### 39. survey review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2017 **What do you like best about Alchemer Feedback Platform?** The main value of this app. for me was ease of use. **What do you dislike about Alchemer Feedback Platform?** nothing, except that with all the software choices available out there it can be difficult to just choose one! **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** how to quickly get feedback from staff ### 40. Works for what we need it for **Rating:** 3.5/5.0 stars **Reviewed by:** Anthony R. | Customer Support Manager, Music, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2017 **What do you like best about Alchemer Feedback Platform?** Can get up and running fairly quickly. Exports and filters are pretty easy to use. Support is responsive and usually fast.. **What do you dislike about Alchemer Feedback Platform?** The exports were not emailed a few times. Text formatting seems limited. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** We're gaining insight on customer sentiment regarding our products. We can easily make tag clouds based on feedback provided, and the exports allow us to track trends per product. ### 41. Good for Easy Surveys and New Users **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2016 **What do you like best about Alchemer Feedback Platform?** Straightforward survey programming is very easy which helps when I need to launch something quickly or show someone how to launch their own survey. I like the reporting but wish there was a viewer feature where end users could log in on demand to view there results versus receiving emails with reports. For more complex conditioning, I find the programming a little clunky. It seems to me that a simple if-then should be programmed in fewer steps and without having to create separate pages in the tool. **What do you dislike about Alchemer Feedback Platform?** I like the reporting but wish there was a viewer feature where end users could log in on demand to view there results versus receiving emails with reports. For more complex conditioning, I find the programming a little clunky. It seems to me that a simple if-then should be programmed in fewer steps and without having to create separate pages in the tool. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** We do our internal surveys using Survey Gizmo and it is far quicker and more cost effective than other tools. It helps to keep our business moving forward with feedback when needed. ### 42. Easy to use, some features are missing **Rating:** 4.0/5.0 stars **Reviewed by:** Alexander B. | Manager, Implementation, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2016 **What do you like best about Alchemer Feedback Platform?** This tool is very easy to use, like Basecamp. It has private domains, very intuitive user interface, great and friendly support, CSS for survey design, piping, custom scripting, URL variables, meaningful reports and ability to export responses. **What do you dislike about Alchemer Feedback Platform?** It is impossible to set survey link validity (e.g. 24 hours since it was clicked) — the whole survey needs a deadline, can't prevent duplicate survey submissions using the same link (to prevent people getting too many rewards for completing survey, for example) **Recommendations to others considering Alchemer Feedback Platform:** Some of the product API features are still in "beta" although released to the public. Overall, the product is very easy to use, it has 95% of features every marketer will need and moreover, it can be customized using CSS and API to match your organization needs. Price/value ratio is great. I think SG is much friendlier and is more interesting as a product than Survey Monkey. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** It is a good tool to run any kind of surveys: feedback, opinions on products, issues, events, etc. It also has meaningful built-in survey reporting and csv exports. For the money it costs, SG is a great tool. ### 43. Great product, very intuitive and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Christina P. | User Experience Designer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2016 **What do you like best about Alchemer Feedback Platform?** SurveyGizmo has a friendly and clean user interface. The dashboard makes it easy to see how well your recent surveys are doing, to view or edit a survey, and to create a new one. The flow of the software is very intuitive, and it is really easy to learn for the first time. Building a survey is very easy, the layout of the screen makes it very clear how your questions will be presented and to make sure your questions are in the right order and split into different pages at the right stage. Adding reasonably complex logic is also very intuitive and simple to do. I have not tried anything too complex in the software as I have not required it yet, but I would not hold any hesitations about trying and would expect it to be equally as simple. It also allows you to test the survey and see how it would display on various devices, and style the survey accordingly. **What do you dislike about Alchemer Feedback Platform?** The only real downside I have found in the software is that adding logic to your questions can be quite repetitive. I will hold my hands up to say that I have not asked them if there is an easier way, but I have often found myself going into the edit mode of each question one-by-one to add the same logic in. This can be a bit frustrating due to the repetitiveness, but at the same time the process of adding the logic is fairly simple, so for most surveys it is not too much of an issue. **Recommendations to others considering Alchemer Feedback Platform:** Great application. Very intuitive and easy to use. Easy to learn for the first time, and helpful and friendly support staff if you do get stuck. Would highly recommend. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** I have used SurveyGizmo to reach out to our target market to find out about the problems they are experiencing and how our product could be developed to help them. It has allowed us to get feedback and research from people all over the world in a short period of time, and allows us to easily analyse the results. ### 44. Very customizable & great customer service -- with a few dead-ends **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2016 **What do you like best about Alchemer Feedback Platform?** The help pages and customer service help you get what you need done, even if it's a rather strange request. The customer service is very responsive **What do you dislike about Alchemer Feedback Platform?** The customizability is not infinite - there are many things that are in reach due to custom scripting etc., and then there are some things that feel on the same level as that that cannot be done. As an organization using SurveyGizmo for a different purpose than most, we have some needs that they say we are the first users to request - and requests are filled based on popularity, so those are going nowhere quick. **Recommendations to others considering Alchemer Feedback Platform:** It's really useful to have someone who knows (or can learn) some Javascript, PHP, and HTML - custom scripting and Javascript really exponentially increase what you can do in SurveyGizmo, particularly if your uses are not the standard ones **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** For us, this is a secure way to share data between staff members across different parts of the world in real-time -- previously, this would be done over flash drives carried by people who were visiting our other offices and thus would be far delayed ### 45. Small business, big changes **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2016 **What do you like best about Alchemer Feedback Platform?** It is easy to use and very simple to give to our customers. **What do you dislike about Alchemer Feedback Platform?** i think that there could be more customization. I know we have the opportunity to purchase a higher package but.. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** We are getting great feedback on the club and on our services that we offer. I hope these survey's help us regain customers and grow revenue. ### 46. Review on SurveyGizmo **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2016 **What do you like best about Alchemer Feedback Platform?** I found Survey Gizmo very intuitive and user friendly. Required no training or guidance. **What do you dislike about Alchemer Feedback Platform?** Would like few more Options available to customers using Survey Gizmo for free ;) **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** Very useful to collect feedback from customers on Company products. ### 47. Easy to use customer feedback tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Publishing | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2016 **What do you like best about Alchemer Feedback Platform?** This tool is so easy to use right out of the gate. Within minutes I was able to create a deploy a survey out to co-workers and later to customer base. **What do you dislike about Alchemer Feedback Platform?** The only thing I don't find intuitive is the grouping options of surveys. This makes for a disorganized feel when several users are creating surveys. **Recommendations to others considering Alchemer Feedback Platform:** In surveying customer experience make sure the survey is sent to customers in a timely manner to get best results. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** Customer satisfaction and internal polling are use to gain insight fast and in an easy to digest manner. ### 48. Easy to navigate survey software that helps collect/disseminate data fast! **Rating:** 4.0/5.0 stars **Reviewed by:** Cyrus H. | Associate Librarian, Youth Services, Libraries, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2015 **What do you like best about Alchemer Feedback Platform?** It is very easy to create different types of questions (e.g. multiple choice, short/long answer, etc.) as well as to select a logical sequence for the questions by clicking and dragging the question to the desired location. **What do you dislike about Alchemer Feedback Platform?** I wish this software integrated data analysis packages to help with interpreting data sets. **Recommendations to others considering Alchemer Feedback Platform:** It definitely a "go-to" source for casting a wide net of data samples. It is definitely a fast an effective way of eliciting responses from personal and professional networks! **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** I have used SurveyGizmo for qualitative and quantitative data sets. For qualitative data, I feel that SurveyGizmo is a fast an easy way of gathering lists of information about program participants (e.g. dietary restrictions, college major, school, etc.). However, for more complex data sets that require you to set conditions, or different variables, I found that Qualtrics does a great job at sticking to those rules. ### 49. I create templates for our users and help them create their surveys **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2016 **What do you like best about Alchemer Feedback Platform?** The theming allowed when creating surveys **What do you dislike about Alchemer Feedback Platform?** We discovered a bug for the survey popup script that sets a cookie to show only once per customer. We reported it but not sure if it was ever fixed. **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** Getting feedback from our customers ### 50. Quick and easy way to receive employee feedback **Rating:** 4.0/5.0 stars **Reviewed by:** Duane W. | Residential Manager, Non-Profit Organization Management, Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2016 **What do you like best about Alchemer Feedback Platform?** An easy way to record employee feedback, easy to set up a surgery and share a unique link. I like that the surveys can be anonymous. **What do you dislike about Alchemer Feedback Platform?** I haven't had any issues so far and I've been using survey gizmo for years. **Recommendations to others considering Alchemer Feedback Platform:** Get it! Invaluable resource for gathering employee feedback **What problems is Alchemer Feedback Platform solving and how is that benefiting you?** I can receive anonymous employee feedback on training materials and company policies so we can imponent changes where needed and keep moral high ## Alchemer Feedback Platform Discussions - [What is Alchemer EFM used for?](https://www.g2.com/discussions/what-is-alchemer-efm-used-for) - 1 comment - [View Alchemer Feedback Platform pricing details and edition comparison](https://www.g2.com/products/alchemer-feedback-platform/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+12%3A04%3A51+-0500&secure%5Bsession_id%5D=cbf2e753-16eb-41c3-a308-0a2394b7abac&secure%5Btoken%5D=ca42f9c9bade74b395dbbdf95c85b80508a712eef866143ead7e424e7a655d88&format=llm_user) ## Alchemer Feedback Platform Integrations - [Airtable](https://www.g2.com/products/airtable/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Auth0](https://www.g2.com/products/auth0/reviews) - 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Question Branching - Conditional Logic **Customization** - Stakeholder Management - Multilanguage Support - Multiple Branding Support - Vertical-specific Solutions - Customizable Branding - Knowledge Management - Workflow Management - Email Management - Feedback Management - Survey/Poll Management - Negative Feedback Management **Feedback Analysis** - Thematic Analysis - Sentiment Analysis - NPS/CSAT Scoring **Audience Access - Consumer Insights Platforms** - Flexible Audience Options - Customer Data Upload - Consumer Panels - Real-Time Data **Feedback Sources** - Online Reviews - Surveys - Social Media - Customer Service Channels **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Data Collection - Consumer Insights Platforms** - Rapid Research - Quality Assurance - Mobile / Mixed Mode **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Experience Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Social Media Integration - Multi-Language **Analytics - Consumer Insights Platforms** - AI-Powered Insights - Qualitative Research Support - Benchmarking & Norms - Generative AI **Additional Functionality** - Real-Time Reporting - Drag & Drop - Surveys & Feedback - Dashboard - NPS Survey Structure - Customizable Forms - Visual Analytics - Data Visualization - Customer Segmentation - Tagging - Customer Journey Mapping - Text Analysis - Customizable Reports - Real-Time Notifications - Alerts/Notifications - Access Controls/Permissions - CRM - Multi-Channel Data Collection - Multi-Channel Communication - Customizable Fields - Real-Time Analytics - Predictive Analytics - Collaboration Tools - Sentiment Analysis - Trend Analysis - API - AI Copilot - Engagement Tracking - Customizable Templates - Reporting/Analytics **Collaboration - Consumer Insights Platforms** - Dashboards & Embedded Integrations - Embeddable Reports - Shared Workspaces - Third-Party Integrations - Social Media Integration - Customizable Reports **Additional Functionality** - Customizable Questions - Alerts/Notifications - Reporting & Statistics - Surveys & Feedback - Sentiment Analysis - Activity Tracking - Search/Filter - Trend Analysis - Charting - Real-Time Reporting - Face-to-Face - Survey Sample Management - Multi-Channel Distribution - Customer Segmentation - SSL Security - Reporting/Analytics - Multi-Language - Data Visualization - Monitoring - Drag & Drop - Offline Access - Data Import/Export - Customizable Fields - Phone-Based - Template Management - Reminders - Visual Analytics - Real-Time Analytics - Customizable Branding - Panel Management - Question Library - Paper-Based - Benchmarking - API - Single Sign On - Survey/Poll Management - Customizable Templates - Access Controls/Permissions - Multiple User Accounts - Email Management - Statistical Analysis - Email Reminders - AI Copilot ## Top Alchemer Feedback Platform Alternatives - [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) - 4.3/5.0 (725 reviews) - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) - 4.4/5.0 (2,913 reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,554 reviews)