Anne Katrine V.
V
Anne Katrine V.
Head of Marketing
Mid-Market (51-1000 emp.)
"Great platform"
5/5
What do you like best about Albacross?

The data insights of who has visited your website. I have given my sales team access and they are really learning a lot and also utilising it for insights. We have some insights already in our Hubspot instance and Albacross really adds additional value. Review collected by and hosted on G2.com.

What do you dislike about Albacross?

The sorting of segments and filtering could benefit with being more agile. Currently you can't filter on name or size. The company insights also needs a little sorting so that it's easier to pull out more information at once. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Learn more about your visitors and if it matches your ICP. Great tool, great support."
5/5
What do you like best about Albacross?

It's easy to set up and start using.

Easy to set up your first personalization experiences.

Fast and friendly support.

You can start measuring quality signals even before conversions. Review collected by and hosted on G2.com.

What do you dislike about Albacross?

Load times for GA reports.

Not necessarily the right contacts for intent leads. Review collected by and hosted on G2.com.

Rebecca S.
RS
Rebecca S.
Business Operations Manager
Mid-Market (51-1000 emp.)
"Filled a great gap for us and service has been above and beyond"
5/5
What do you like best about Albacross?

We have loved uncovering visitors from our website and filling a funnel gap with this tool as well as automating prospect data to our CRM. With outstanding support, we have easily been able to connect our CRM (Salesforce) and send leads and target accounts to our sales teams to follow up. Onboarding and beyond has been faultless. They truly took time to uncover our needs and have even been able to pivot to make some development changes to ensure they covered what we wanted. I wouldn't hesitate to recommend it. Review collected by and hosted on G2.com.

What do you dislike about Albacross?

Some of the mapping to Salesforce doesn't quite go far enough yet, but I have a feeling they will fill those gaps soon. Be great to have an integration to our Marketing Automation (Pardot) so we have a few more options prior to sales assignment. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Great Onboarding Process & Seamless Set-Up, Great to Generate Insights for Revenue Teams"
4.5/5
What do you like best about Albacross?

The onboarding process was really smooth and there was a clear roadmap as to getting everything set up to generate insights as soon as possible. The platform is really intuitive and easy to use and the meetings with our customer success manager Oleksii were helpful to answer any questions and get insights into best practices. The materials he shared were very interesting and helped us in optimizing our setup. The insights Albacross generates are great as it gives you utm-parameters, campaign and source information, details on page visits and the number of different users - this allows for personalization in outreach.

We're still in the onboarding and proof of concept period, but I feel we are on the right track and that Albacross will be fundamental in changing our outbound and prospecting efforts. Review collected by and hosted on G2.com.

What do you dislike about Albacross?

There might be some bot traffic skewing the results due to shared IP addresses.

Some of the metrics are not as straightforward and it is not as clear how some of the KPIs are calculated (for example Activity Bar/Scoring).

I cannot judge the lead quality and impact of Albacross yet. Review collected by and hosted on G2.com.

Stanislava G.
SG
Stanislava G.
Senior Online Marketing Manager
Mid-Market (51-1000 emp.)
"Great tool and amazing support"
5/5
What do you like best about Albacross?

Handy and insightful tool. Great help in better understanding website traffic and very useful in furthering marketing efforts such as audience building and content creation. Furthermore Albacross team is very customer-oriented and always responsive and accomodating. Review collected by and hosted on G2.com.

What do you dislike about Albacross?

As a whole, there is nothing to dislike in the tool. We started using the "Campaigns" function, and there it might be helpful for the user to have a bit more autonomy, like setting up the campaigns or doing optimizations. However, thus far, the team has been very accommodating in setting our campaigns for us and suggesting improvements. Review collected by and hosted on G2.com.

IZ
Iryna Z.
Sales
Small-Business (50 or fewer emp.)
"Excellent tool to understand traffic"
5/5
What do you like best about Albacross?

Albacross is a great tool to understand the traffic on our website, basically this instrument integrates in a super-easy way with the website and shows you which companies are visiting the website, how long do they stay there and what pages they visit Review collected by and hosted on G2.com.

What do you dislike about Albacross?

this tool does a great job, there is nothing really I dislike. It could be cool to monitor social pages as LinkedIn or facebook together with the website traffic Review collected by and hosted on G2.com.

Anders N.
AN
Anders N.
Managing Director
Small-Business (50 or fewer emp.)
"Smart end valuable solution when prospecting"
5/5
What do you like best about Albacross?

It gives actual value by showing the traffic and behavior of the visitors to our website. It is flexible and easy to use, and it helps us find leads of better quality.

The best onboarding and following up from any vendor I ever experienced. Review collected by and hosted on G2.com.

What do you dislike about Albacross?

I can not come up with anything that I dislike. Review collected by and hosted on G2.com.

Maresch B.
MB
Maresch B.
Product Marketing Manager
Small-Business (50 or fewer emp.)
"Powerful tool, great onboarding"
5/5
What do you like best about Albacross?

Segments allow us to focus on high-intent visitors and filter out the noise. The HubSpot integration works like a charm and puts leads from Albacross right where we need them. Last but not least, the onboarding was excellent. Review collected by and hosted on G2.com.

What do you dislike about Albacross?

There was a bit of a learning curve initially with regards to setting up the HubSpot integration the right way. Luckily our account manager Fabian always had a solution at hand. Review collected by and hosted on G2.com.

Marcus W.
MW
Marcus W.
Partner Manager
Small-Business (50 or fewer emp.)
"Positive collaboration. Albacross really help us get going"
5/5
What do you like best about Albacross?

It is easy to get access to account manager. They help us with functions right away. Review collected by and hosted on G2.com.

What do you dislike about Albacross?

Would be nice with some more simple functions to keep Albacross as the only tool. Like notes for example. Review collected by and hosted on G2.com.

Francis A.
FA
Francis A.
VP, Marketing
Small-Business (50 or fewer emp.)
"Great product and fantastic customer success team"
5/5
What do you like best about Albacross?

Albacross makes it easy to see which accounts are visiting our website. Review collected by and hosted on G2.com.

What do you dislike about Albacross?

It would be so much more powerful if the ABM capabilities could target specific persona's within the account and not everyone within the entire account. Review collected by and hosted on G2.com.