Alayacare has the capacity and functionality to grow with my business. From small beginnings you can build your client base, update the features you need to use and the support is awesome. Review collected by and hosted on G2.com.
I find the reporting a big challenging to use Review collected by and hosted on G2.com.
AlayaCare has opened the door for a number of API integrations that will add tremednous value for Nucleus. It's allowed us to think outside the box and get creative in terms of how we are leveraging technology to support our clients and other stakeholders. The user interface is great and it's app has good funcitonality. Review collected by and hosted on G2.com.
Customer support isn't always the greatest. It is missing some key components in reporting and back up that make general implementation challenging. They have expanded rapidly and service a broad range of customers with varied needs. Many times new funcitonalities are geared towards fee for service clients which results in the not for profit sector having to work around system design to achieve the same results. Review collected by and hosted on G2.com.
Hi Oliver, thank you for sharing your insights. We're glad to hear that you find value in AlayaCare's API integrations, user interface, and functionality, enabling creative and outside-the-box thinking for your organization.
We appreciate your feedback about customer support and some challenges you've encountered, including reporting and system design. We're actively working to improve these areas to better meet your needs.
In my opinion, AlayaCare is striving to become the industry leader for Home Care software, and are succeeding! They have innovative ideas to tackle operational challenges, have a keen eye on efficiency improvements and are focussed on staying compliant with ever changes regulations. Review collected by and hosted on G2.com.
There's not much I can dislike about this organization! Our engagement has been very positive! Review collected by and hosted on G2.com.
AlayaCare does offer an end-to-end solution for homecare companies to complete day-to-day scheduling. Their mobile app is user-friendly and provides excellent visualization to caregivers. Review collected by and hosted on G2.com.
I feel AlayaCare continually asks for more money to truly gain the benefits of what they have to offer. They sell you on a shell of a product and then constantly try to upsell. This might be beneficial for larger companies; however, small to medium businesses do not have the funds to support this. Therefore, they are left with trying to come up with workarounds. Examples of this are using AlayaCare Connector to partner with other agencies using AlayaCare. The price proposed was 7% of ARR, which is absurd. Review collected by and hosted on G2.com.
Hi Kristin, thank you for your feedback! We're glad to hear that you find AlayaCare's end-to-end solution and user-friendly mobile app valuable for homecare scheduling. We appreciate your input about pricing concerns and understand your perspective on upselling.
AlayaCare aims to enhance scheduling efficiency, reduce back-end interactions, and improve productivity for your scheduling staff. We're committed to providing solutions that benefit businesses of all sizes and will continue to take your feedback into account for improvements.
All of the info needed by a Care Worker is available in a single app. Integrations with other products and introduction of new features like COnnector, Snowflakes etc show that the sofware solution is improving every day Review collected by and hosted on G2.com.
Data should be more accesible and easy to use. Review collected by and hosted on G2.com.
AlayaCare has helped my company stay on top of our patient/nurse schedules. AlayaCare's scheduling system has kept my scheduling team and field nurses organized. The fear of missed visits has been tremendously reduced. Scheduling is a breeze. It is very easy to use. Review collected by and hosted on G2.com.
The time it takes to send out a visit offer to their mobile app/SMS takes too long. AlayaCare is solving this problem. Review collected by and hosted on G2.com.
Good program to access information about clients and employees. Review collected by and hosted on G2.com.
Difficult to run a report with no specific information on how to. Review collected by and hosted on G2.com.
The most helpful feature about Alayacare is that all my notes are saved on my phone and downloaded when I am back on WiFi. I also like that when charting if something is missed Alayacare prompts me to finish before it submits the infusion record. Review collected by and hosted on G2.com.
I really don't have any downsides to Alayacare. I've used 5 different operating systems and in my opinion this is the most user friendly system I have used. I'm also able to access the entire operating system from my iPhone which is very helpful. Review collected by and hosted on G2.com.
Hi Bryan, thank you for your feedback! We're thrilled to hear that you find AlayaCare user-friendly and convenient for your needs, especially on your phone. We're glad you appreciate features like note saving, prompt completion, and accessibility. Your feedback encourages us to continue improving our mobile experience to make it even more seamless for users like you.
- ready access to all our data
- live time knowledge of where staff are Review collected by and hosted on G2.com.
Alayacare care can be a bit clumsy - so many moving parts. Once we were able to determine what works for our situation and what doesn't things ran along much smoother!! Review collected by and hosted on G2.com.
Hi Joan, thank you for your feedback! We're delighted to hear that you're finding the ready access to your data and the real-time tracking of your staff's whereabouts helpful.
We understand that our platform may seem a bit complex at first due to its many features, but we're pleased that once you found the right approach, things ran more smoothly!
AlayaCare has so many valuable functions. Weekly, I discover new functions to help the flow and continuity of our client's care. AlayaCare service agents are always available to help and are easily accessible. Review collected by and hosted on G2.com.
Although the system is fantastic, and the AlayaCare team is continuously finding new ways to update and better the system, there are often system disruptions and glitches. Review collected by and hosted on G2.com.
Hi Jocelyne, thank you for your feedback! We're delighted that you find value in AlayaCare's functions, and we appreciate your positive comments about our service agents' availability. We apologize for any disruptions or glitches you've encountered.
AlayaCare is continually developing its client and employee profile sections. While there are some limitations in the employee profile options, we're dedicated to making improvements.