--- title: Alarm.com for Business Reviews meta_title: 'Alarm.com for Business Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 24 reviews by the users' company size, role or industry to find out how Alarm.com for Business works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 24 scale: '5' date_modified: '2026-08-07' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # Alarm.com for Business Reviews **Vendor:** Alarm.com **Category:** [Physical Security Software](https://www.g2.com/categories/physical-security) **Average Rating:** 4.5/5.0 **Total Reviews:** 24 ## About Alarm.com for Business Alarm.com for Business is the platform of choice for more than a million locations, with a unified platform that allows customers to manage intrusion, video, access control and more from a single intuitive interface. ## Alarm.com for Business Pros & Cons **What users like:** - Users appreciate the **ease of use** of Alarm.com for Business, finding it intuitive and reliable for quick access. (7 reviews) - Users value the **seamless access control** features of Alarm.com, enhancing security management across multiple locations effortlessly. (5 reviews) - Users appreciate the **seamless integration of tools** on Alarm.com, enhancing project optimization and user experience. (5 reviews) - Users praise the **management ease** of Alarm.com for Business, enjoying intuitive controls and the ability to manage multiple locations seamlessly. (4 reviews) - Users love the **easy access** provided by Alarm.com, seamlessly managing multiple locations and user controls. (3 reviews) - Users value the **convenient remote access** to manage their security systems seamlessly across multiple locations. (3 reviews) - Affordable (2 reviews) - Users value the **easy management of multiple locations** on the Alarm.com dashboard, enhancing efficiency and control. (2 reviews) - Efficiency (2 reviews) - Installation Ease (2 reviews) **What users dislike:** - Users note the **high costs** associated with licensing and hardware upgrades for Alarm.com for Business, impacting budget decisions. (2 reviews) - Users note the **need for improved interface labeling and CCTV optimization** to enhance usability and visualization. (2 reviews) - Users feel the system offers **limited customization** , hindering necessary adjustments and support options for their specific needs. (2 reviews) - Users find the **limited features** of Alarm.com for Business restrictive, hindering optimal use of the system. (2 reviews) - Users note the **poor interface design** in Alarm.com for Business, suggesting better organization and labeling for efficiency. (2 reviews) - Users face **app instability** requiring frequent reconfigurations before achieving consistent functionality and performance. (1 reviews) - Users face challenges with **licensing fees** for access control and cameras, adding to the overall complexity. (1 reviews) - Users report **installation problems** with Alarm.com, noting the setup can be complex and costly for businesses. (1 reviews) - Limited Functionality (1 reviews) - Missing Features (1 reviews) ## Alarm.com for Business Reviews ### 1. Great product that keeps growing with you! **Rating:** 4.0/5.0 stars **Reviewed by:** Frank S. | Security and BCP Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Alarm.com for Business?** Alarm.com has been listening to customers and advancing in useful ways. Everytime I've had a negative critique it's been matched shortly after with a solution before I even have a chance to voice it. It's a very intuitive product that can be easily managed from a phone on the go or web portal on your computer. I look forward to the future as a customer. **What do you dislike about Alarm.com for Business?** There needs to be better direct to customers support, I hate having to ask my partner to ask if you guys have a feature or what the best way to do something is....a portal that connects us with other customers would help. Needs more high level adjustability, sometimes it would be nice to modify one rule one time vs 70 times for each office **What problems is Alarm.com for Business solving and how is that benefiting you?** They have made it easier to manage security, I can show an end user how to use the system quickly in a pinch, reporting is good aswell. ### 2. Simple and Easy Alarm System **Rating:** 4.0/5.0 stars **Reviewed by:** Michael P. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2024 **What do you like best about Alarm.com for Business?** It is easy to manage multiple buildings or sites as well as giving access to as many people as you need. Access can be given through a website, phone application or by just assigning local access with a code. **What do you dislike about Alarm.com for Business?** Customer support is only as good as the company you are using. Alarm.com is only the management website that lets you access your alarm system. Our system is through Northwest Security Inc. and they have been pretty good with getting back to us on issues that we had in the past. **What problems is Alarm.com for Business solving and how is that benefiting you?** Although we have a seperate system for our video surveilance we can use Alarm.com to see the precise time doors are open and closed throughout the day and especially during the weekends when the cleaning crew is usually the only ones in the building. Easy management through the phone app also helps when users forget to arm the system when they leave. ### 3. A complete security management solution to protect your home and business **Rating:** 3.5/5.0 stars **Reviewed by:** Akshay D. | Senior Business Associate - Performance Marketing, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2024 **What do you like best about Alarm.com for Business?** Alarm.com for business facilitates easy intergartion through various enterprise systems for bulk access management, multilocation management and helps the businesses in managing security with automation and business intelligence. **What do you dislike about Alarm.com for Business?** The platform should enable the utilization of multiple email addresses for teams operating from multiple locations. It will help them in enhancing their efficiency. **What problems is Alarm.com for Business solving and how is that benefiting you?** Alarm.com is solving the issue of efficient monitoring of security for a business while being away from it. It helps the business owners to manage access, intrusion and access control on the go so they don't have to worry about the security of the business even while traveling. ### 4. It is very helpful using the platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2024 **What do you like best about Alarm.com for Business?** The ability to remotely monitor and control various aspects of the business, such as security systems, energy management, and automation devices, is particularly valuable. **What do you dislike about Alarm.com for Business?** The initial setup and ongoing subscription costs for Alarm.com for Business can be significant, especially for smaller businesses with limited budgets. **What problems is Alarm.com for Business solving and how is that benefiting you?** Alarm.com for Business addresses several key problems that businesses commonly face in managing their security, energy management, and automation needs. By providing solutions to these challenges, Alarm.com benefits businesses in various ways; 1. Enhanced Security 2.Remote Monitoring and Control 3.Improved Efficiency ### 5. Alarm.com is a tech company that provides cloud-based services for smart home and business security. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2024 **What do you like best about Alarm.com for Business?** Alarm.com offers professional monitoring services through its network of monitoring centers. **What do you dislike about Alarm.com for Business?** The initial setup and ongoing costs of an Alarm.com system, including equipment, installation, and monitoring fees, can be significant for some businesses. **What problems is Alarm.com for Business solving and how is that benefiting you?** It offers professional monitoring services through its network of monitoring centers. In the event of an alarm, trained operators can quickly assess the situation and dispatch emergency services if needed. ### 6. Has trouble communicating with other programs **Rating:** 3.5/5.0 stars **Reviewed by:** Amanda S. | Service Express Agent, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2019 **What do you like best about Alarm.com for Business?** Ease of use. Point Central is a very user friendly system, it is very self explanitory which is nice. It has many different accesses you can deny or allow for different users. This system allows us to keep track of all wifi connected devices in a home, security devices, thermostats, other heating elements. There are multiple users and ability to set different securities for different users as well as the option for full access. **What do you dislike about Alarm.com for Business?** As I mentioned Point Central has trouble sometimes communicating with other systems, whether that is the other programs fault or the fault of itself is still to be seen, the short of it is it makes for large inconveniences for our guests. Multiple times our company has lost money because another system wasn't playing nice with Point Central and we have had to disconnect Point Central and refund the guest money since the system malfunctioned. **Recommendations to others considering Alarm.com for Business:** Keeping access to full programming/administration limited keeps the system running smoother and more securely. **What problems is Alarm.com for Business solving and how is that benefiting you?** It allows automation for a lot of features that would be very tedious to keep track of manually. Having a record of every door access from different users help keep everyone in our company accountable for their actions. Giving the guest immediate satisfaction (give or take a few minutes for it to travel through the cloud) is very helpful. It allows remote access, working in a call center this is invaluable. ### 7. Alarm.com was organized and efficient. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2019 **What do you like best about Alarm.com for Business?** What was most helpful about Alarm.com was how organized and efficient. The customer service is second to none **What do you dislike about Alarm.com for Business?** What I dislike it was the normal technical glitches that I would get is complaints from accounts that were using this product **Recommendations to others considering Alarm.com for Business:** I highly suggest Alarm.com because of the organization but also the customer service **What problems is Alarm.com for Business solving and how is that benefiting you?** The problems we are solving is the ability to help the customer from offsite - [View Alarm.com for Business pricing details and edition comparison](https://www.g2.com/products/alarm-com-for-business/reviews?filters%5Bnps_score%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+11%3A05%3A20+-0500&secure%5Bsession_id%5D=6d3b0bf8-7ebe-4274-822d-34ea64cb8513&secure%5Btoken%5D=0c7e2ff7a040f7a06b2ef330cf05bb38079eb6765420f005d80418dc2bd3389a&format=llm_user) ## Alarm.com for Business Integrations - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Okta](https://www.g2.com/products/okta/reviews) ## Alarm.com for Business Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Compliance Management - Badge Management - AI Copilot - Event Logs - Alarm Management - Collaboration Tools - Customizable Forms - Employee Management - Generative AI - Historical Reporting - Workflow Management - Visitor Management - Occupancy Management - Audit Trail - Reporting & Statistics - Self Service Portal - Security Management - Task Scheduling - Video Capture - Real-Time Data - Location Tracking - Customizable Reports - Alerts/Notifications - Third-Party Integrations - Investigation Management - Data Import/Export - User Profiles - Activity Dashboard - Risk Assessment - Remote Access & Monitoring - Single Sign On - Attendance Tracking - Registration Management - Safety Incident Management - Real-Time Monitoring - API - Event Management - Audit Management - Visitor Tracking - Multi-Location - Authentication - Access Controls/Permissions **Setup** - Turnkey - Compatibility - Integrations - Load Balancing **Access** - Storage - Alerts - Video Access - Security - Dashboard - Analytics - Collaboration **Video Intelligence** - AI-Based Search - Object Detection - Workflow ## Top Alarm.com for Business Alternatives - [Rhombus](https://www.g2.com/products/rhombus-systems/reviews) - 4.6/5.0 (605 reviews) - [Verkada](https://www.g2.com/products/verkada/reviews) - 4.7/5.0 (138 reviews) - [Coram AI](https://www.g2.com/products/coram-ai/reviews) - 4.9/5.0 (203 reviews)