---
title: Alana AI Reviews
meta_title: 'Alana AI Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 25 reviews by the users' company size, role or industry to
  find out how Alana AI works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 25
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Conversational Intelligence
  url: https://www.g2.com/categories/conversational-intelligence
---


# Alana AI Reviews
**Vendor:** Alana AI  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 25
## About Alana AI
Olá, eu sou a Alana, uma inteligência artificial proprietária criada para atendimento, marketing e vendas. Eu nasci para melhorar o relacionamento entre marcas e clientes.





## Alana AI Discussions
  - [What is Alana used for?](https://www.g2.com/discussions/what-is-alana-used-for)

- [View Alana AI pricing details and edition comparison](https://www.g2.com/products/alana-ai/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-09+23%3A12%3A09+-0500&secure%5Bsession_id%5D=7a98ab6f-4d55-406b-8d3d-9271ae30373b&secure%5Btoken%5D=85973efbc0f6946a48b64c9c5c0a10083ae7db7725318200f63cd7aba907ac62&format=llm_user)

## Alana AI Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Data Ingestion**
- Big Data Processing
- Unstructed Data Processing
- Processing of Various File Types

**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Presentation**
- Report Creation
- Charts and Graphs
- Tailored Content

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information
- Augmented Analytics
- Proactive Chat

**System**
- Programming Language Support
- Drag and Drop
- Pre-Built Algorithms
- Customizable Models

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Additional Functionality**
- Customer Surveys
- Lead Qualification
- Transcripts/Chat History
- Language Detection
- Pre-Configured Bot
- Lead Capture
- Code-free Development
- Natural Language Processing
- Multi-Language
- For Sales/Marketing
- Contextual Guidance
- Automated Responses
- Customer Support
- Chatbot
- Intent Recognition
- Sentiment Analysis
- Customer Experience Management
- Query Suggestions
- Transfers/Routing
- AI Copilot
- Canned Responses
- AI/Machine Learning
- Multi-Channel Communication
- Automated Routing
- Workflow Automation

**Generative AI**
- AI Text Generation

## Top Alana AI Alternatives
  - [Drift](https://www.g2.com/products/drift/reviews) - 4.4/5.0 (1,203 reviews)
  - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,070 reviews)
  - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,733 reviews)