---
title: AkkenCloud Reviews
meta_title: 'AkkenCloud Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 250 reviews by the users' company size, role or industry
  to find out how AkkenCloud works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 250
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---

# AkkenCloud Reviews
**Vendor:** AkkenCloud  
**Category:** [Staffing Software](https://www.g2.com/categories/staffing)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 250
## About AkkenCloud
AkkenCloud is the most comprehensive, enterprise, cloud-based platform available for staffing and recruiting agencies, built to streamline front office, middle office, and back office workflow. With the use of the AkkenCloud platform, customers have seen an increase in efficiency, placements, and profitability.




## AkkenCloud Reviews
  ### 1. Easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rachel A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2020

**What do you like best about AkkenCloud?**

Customer service is quick to help and resolve same day

**What do you dislike about AkkenCloud?**

Cannot see paychecks per Temps on assignment

**What problems is AkkenCloud solving and how is that benefiting you?**

None at this time

  ### 2. Intuitive, organized and simplified

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2020

**What do you like best about AkkenCloud?**

It's amazing how easy it is to use! Would highly recommend

**What do you dislike about AkkenCloud?**

It takes quite a long time to load contacts in the contact page

**Recommendations to others considering AkkenCloud:**

If you want your employees to easily grasp a new ats , this is the way to go.

**What problems is AkkenCloud solving and how is that benefiting you?**

It's easy to track whereabouts in the process you are on either candidate or client side

  ### 3. Could use a tweak or two

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 16, 2020

**What do you like best about AkkenCloud?**

The Edesk is nice, having everything in one spot, email, calendar, reminders, instead of tabs to click open

**What do you dislike about AkkenCloud?**

When Akken thinks I have a duplicate candidate and I do not, and I continually have to click "ok" to get from one tab to the next, and every time I open that candidate I get the same situation. If I tell you once it is not the same candidate, leave it alone.

**What problems is AkkenCloud solving and how is that benefiting you?**

Staying organized as I stated, with the Edesk, uploading resumes and creating a profile with the resume.

  ### 4. It's like being in staffing and recruiting in the early 2000's.

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2019

**What do you like best about AkkenCloud?**

It is an ATS and a step above a spreadsheet.

**What do you dislike about AkkenCloud?**

It is very dated, very clunky so many steps just to complete simple tasks. Lack of customization for workflows and how our company hires. It does not offer any type of candidate nurturing and easy bulk/mass emailing. They do not offer a feed for Google for Jobs and every time you find a flaw they want to charge you to fix it.

**What problems is AkkenCloud solving and how is that benefiting you?**

None, we are currently testing replacements after two attempts to reach sales to see if they were updating any of our "dislike concerns and not hearing back.

  ### 5. AKKEN MARGIN SYSTEM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 21, 2020

**What do you like best about AkkenCloud?**

That I could use various reports to compile important commission data

**What do you dislike about AkkenCloud?**

That I wish that it can be more flexible in accounting for many other variables that can be factored in the commission margin reports

**What problems is AkkenCloud solving and how is that benefiting you?**

The problems that we have resolved is to add the variables manually since they are not that many due to that the AKKEN system does provide all other data very accurate in addition that is  helpful in the allocation of margins and contribution totals by commission employees

  ### 6. Physician Recruitment

**Rating:** 2.5/5.0 stars

**Reviewed by:** Rebecca R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 16, 2020

**What do you like best about AkkenCloud?**

Keeps candidates in a database where we can pull them up by how they are organized.

**What do you dislike about AkkenCloud?**

Features are more geared toward staffing and clinical recruitment, not physician recruitment.

**What problems is AkkenCloud solving and how is that benefiting you?**

How to organize the data better so we can do things like mass email/mass text etc.

  ### 7. One of the best recruitment softwares

**Rating:** 4.0/5.0 stars

**Reviewed by:** Madi T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 15, 2020

**What do you like best about AkkenCloud?**

The flexibility and the ability to customise according to our requirements

**What do you dislike about AkkenCloud?**

Possibly the interface could use an uplift

**What problems is AkkenCloud solving and how is that benefiting you?**

We use it as an ATS and CRM and are able to essentially run our business just from Akken without having information stored in multiple locations

  ### 8. Slow, antiquated, and less intelligent than most...

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2020

**What do you like best about AkkenCloud?**

Not much, to be honest. I've used countless CRMs over the years, and most have made my life easier. Akken requires manually updating everything, doesn't get along with other software/programs, doesn't automate processes...it's just cumbersome and feels like something my mom would have used in the 80's.

**What do you dislike about AkkenCloud?**

Lack  of automated processes, no abilitiy to export reports to excel, inability to right click...just everything, really.

**What problems is AkkenCloud solving and how is that benefiting you?**

None, I'd be more effective at applicant tracking using Excel.

  ### 9. Decent but limited

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2020

**What do you like best about AkkenCloud?**

I like that you can use CRM Groups to save candidates for future use

**What do you dislike about AkkenCloud?**

I don't like that I am unable to tag other users in the ATS or to put candidates into CRM groups

**What problems is AkkenCloud solving and how is that benefiting you?**

paperless onboarding
metrics tracking

  ### 10. Not Ideal

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2020

**What do you like best about AkkenCloud?**

Works for our payroll team and recruitment teams' basic needs.

**What do you dislike about AkkenCloud?**

Difficult to use for CRM segmentation and needs more integrations with different platforms (ie: HubSpot, job boards), etc.) to allow for automation. The reporting section is not user-friendly and unable to create reports for our use. Need branding functionalities with job board for the website.

**Recommendations to others considering AkkenCloud:**

Great for basic functionalities such as recruiting and payroll - difficult to use for marketing and branding purposes.

**What problems is AkkenCloud solving and how is that benefiting you?**

not sure.

  ### 11. Easy to learn and use on a daily basis.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2020

**What do you like best about AkkenCloud?**

Integration of client and jobs together.  Easy to jump from one to the next.

**What do you dislike about AkkenCloud?**

When putting notes on a job or client and attaching the candidate or recruiter, you have to type in the client name, city, and state so the recruiter knows who you are talking about.  It would be much easier if when you send them an update the recruiter click on the link and automatically sees what job it is.

**What problems is AkkenCloud solving and how is that benefiting you?**

organization

  ### 12. Akken is a robust and highly capable solution for our firm.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Scott C. | Vice President & Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2020

**What do you like best about AkkenCloud?**

Ease of use, technology implementation, and efficient UI design.

**What do you dislike about AkkenCloud?**

Advanced ad-hoc report generation can be difficult at times.

**What problems is AkkenCloud solving and how is that benefiting you?**

Accurate tracking of candidates submitted to orders avoids details from being overlooked. Our data compliance has increased significantly.

  ### 13. Easy to use!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Starla D. | Executive Recruiter, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2020

**What do you like best about AkkenCloud?**

I like the functionality and ability to use without having to 'click' too many times.

**What do you dislike about AkkenCloud?**

I dislike some of the tab names that are not intuitive.

**What problems is AkkenCloud solving and how is that benefiting you?**

Ability to add more candidates to database quickly

  ### 14. It's okay

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2020

**What do you like best about AkkenCloud?**

It was pretty user friendly and that there was a place to store documents.

**What do you dislike about AkkenCloud?**

The front office is pretty primitive compared to other CRMs. We moved to Bullhorn for this reason.

**What problems is AkkenCloud solving and how is that benefiting you?**

Running reports is helpful

  ### 15. As simple as one click

**Rating:** 4.0/5.0 stars

**Reviewed by:** Haziq Hafizi B. | Full Stack Software Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 23, 2020

**What do you like best about AkkenCloud?**

Integration of Akken with another software

**What do you dislike about AkkenCloud?**

Sometime the server is quite slow but most of the time the is okay

**What problems is AkkenCloud solving and how is that benefiting you?**

We could easily recruit people and store our contractor information

  ### 16. Helpful

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2020

**What do you like best about AkkenCloud?**

AkkenCloud has very helpful customer service and they are always willing to help.

**What do you dislike about AkkenCloud?**

There are multiple steps for each action requiring a double click for most things.

**Recommendations to others considering AkkenCloud:**

Watch the videos first and go through the different steps after watching the video. It will help you a lot.

**What problems is AkkenCloud solving and how is that benefiting you?**

We are able to look through our candidates and fine people to fill the jobs our clients send to us.

  ### 17. Lead Recruiter:  I use AKKEN daily and train new recruiters to use it.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2020

**What do you like best about AkkenCloud?**

I've been recruiting for 34 years and have used many systems.  I like that there is a high degree of customization we can do ourselves to tailor the system to our needs.  In comparing AKKEN to other systems I've used I would say new recruiters can become productive in a shorter period of time.

**What do you dislike about AkkenCloud?**

Search capabilities and how results are arranged is not quite up to the standard I would expect.

**What problems is AkkenCloud solving and how is that benefiting you?**

Can't think of anything specific to AKKEN.  It pretty much solves that problems and creates the benefits normally associated with any CMS.

  ### 18. Needs to be more user friendly

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 19, 2020

**What do you like best about AkkenCloud?**

I like that you can see phone numbers without clicking on the person.

**What do you dislike about AkkenCloud?**

Not user friendly.  Hard to navigate. Needs better training and more info on how to run reports.

**What problems is AkkenCloud solving and how is that benefiting you?**

I have not noticed where Akken has helped our company.  I do know that we have not used it for all of its capabilities which in part is due to user friendliness.

  ### 19. Professional, adaptable and easy to use platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2019

**What do you like best about AkkenCloud?**

I enjoy the user friendly and intuitive functions that enable any level of computer experience knowledge to perform necessary tasks.

**What do you dislike about AkkenCloud?**

It allows duplicate candidate profile that causes confusion/mistakes 

**Recommendations to others considering AkkenCloud:**

This platform offers way more than first meets the eye. Take the time to do an in-depth training for maximum benefits.

**What problems is AkkenCloud solving and how is that benefiting you?**

It eliminates excessive paper work and note keeping while being able to be used via computer or mobile. The mobile platform better allows me to assist my clients outside of the office.

  ### 20. Akken has been very easy to use, I like the UI/UX - it also seems to keep getting better

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 22, 2019

**What do you like best about AkkenCloud?**

Akken makes very easy to load list into outlook and pulling information

The only thing I would do better is having a function that allows me to select squares in major quantitites not only "select all" or one by one 

**What do you dislike about AkkenCloud?**

global search bar could be improved - I feel it's very hard to pull a good boleean search. 

Always have to go back and delete

Even when adding states 

**What problems is AkkenCloud solving and how is that benefiting you?**

Pulling list for marketing emails 

  ### 21. Akken crm 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2019

**What do you like best about AkkenCloud?**

I love how easy it is to use and new team members can learn quickly with minimal training.

**What do you dislike about AkkenCloud?**

We have had troubles with importing new contacts as well as sending out eBlasts, it would be great if the email could look better to recipients.

**What problems is AkkenCloud solving and how is that benefiting you?**

We are able to share contacts companies and clients as well as detailed notes all while tagging each other so everyone knows a status. 

  ### 22. Not recommended

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2020

**What do you like best about AkkenCloud?**

There's nothing that stands out about the software.

**What do you dislike about AkkenCloud?**

Not very user friendly, not being able to delete entries on contacts/candidates, etc., limited search ability

**Recommendations to others considering AkkenCloud:**

N/A

**What problems is AkkenCloud solving and how is that benefiting you?**

We use it to track contacts/candidates, run candidate searches, email, calendar, scheduling & completing sales calls, scheduling & completing candidate calls, entering job orders, etc.

  ### 23. Great CRM Software for any company

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2020

**What do you like best about AkkenCloud?**

I love the detail of Akken's search function and how user friendly it is. The interface is easy to understand and it tracks everything very well.

**What do you dislike about AkkenCloud?**

Technical issues, but everyone runs into those

**What problems is AkkenCloud solving and how is that benefiting you?**

We have realized the value of having a software that is easy to teach new users.

  ### 24. Akken Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 23, 2020

**What do you like best about AkkenCloud?**

The ease of use - intuitiveness, the interface.

**What do you dislike about AkkenCloud?**

Mail merge is tough, would like to have more links to other recruiting tools/ integration.

**What problems is AkkenCloud solving and how is that benefiting you?**

We are creating a candidate database to leverage against our open positions, also tracking client activity, reporting metrics for producers, etc.

  ### 25. Easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2020

**What do you like best about AkkenCloud?**

I like the candidate search or contact search.

**What do you dislike about AkkenCloud?**

When you enter a contact and it does not pull up and you want to pull up another contact, you have to erase it fully, you cannot override it.

**What problems is AkkenCloud solving and how is that benefiting you?**

Love the calendar and how easy it is to use.

  ### 26. i have received very prompt response

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2020

**What do you like best about AkkenCloud?**

That customer service is always willing to help

**What do you dislike about AkkenCloud?**

The platform doesn't integrate well with other software.

**What problems is AkkenCloud solving and how is that benefiting you?**

employee management. 
payroll processing
reporting

  ### 27. Strong recruiting software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2020

**What do you like best about AkkenCloud?**

It’s a very multifaceted software that can be used across departments from HR to Finance

**What do you dislike about AkkenCloud?**

Some of the recruiting capabilities require third party subscription such as blast email and text

**Recommendations to others considering AkkenCloud:**

Keep going

**What problems is AkkenCloud solving and how is that benefiting you?**

It has been very useful in document candidate interactions

  ### 28. Akken is saving our company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2020

**What do you like best about AkkenCloud?**

How easy it is to navigate, the fact that it helps you funnel your candidates and categorize them for better searches.

**What do you dislike about AkkenCloud?**

the many steps you have to go through to hire someone.

**What problems is AkkenCloud solving and how is that benefiting you?**

Applicant tracking was a huge issue for us before getting akken.

  ### 29. Akken

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 16, 2020

**What do you like best about AkkenCloud?**

Easy to access information from both the CRM and HRM side of things.

**What do you dislike about AkkenCloud?**

From a Medical Compliance Stand Point, there is not a way to have preset (Mandatory) items when working with a candidate on the HRM Side.

**What problems is AkkenCloud solving and how is that benefiting you?**

na

  ### 30. Jonathan Akken Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 22, 2020

**What do you like best about AkkenCloud?**

It's an integrated CRM linking contacts, candidates and job orders. Also ver good for campaign mgt

**What do you dislike about AkkenCloud?**

Visually could use improvements for a sales pipeline. The reminder and follow up system doesn't pop.

**What problems is AkkenCloud solving and how is that benefiting you?**

No major issues.

  ### 31. Great ATS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2020

**What do you like best about AkkenCloud?**

It is very user friendly and easy to navigate and provides great insight into the history of candidates.

**What do you dislike about AkkenCloud?**

Not much, I'm still getting to know the system.

**Recommendations to others considering AkkenCloud:**

Great system

**What problems is AkkenCloud solving and how is that benefiting you?**

Quick ways to navigate between profiles.

  ### 32. Very functional, easy to use and good reporting features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2020

**What do you like best about AkkenCloud?**

Very intuitive and easy to learn with minimal training.

**What do you dislike about AkkenCloud?**

Not as robust as other systems but has all the necessary components for successful recruiting.

**What problems is AkkenCloud solving and how is that benefiting you?**

Very easy to collaborate with my team using this system.

  ### 33. My Experiences with ESP

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 18, 2020

**What do you like best about AkkenCloud?**

I enjoy the ability to modify our portal

**What do you dislike about AkkenCloud?**

Forms section - inability to modify as needed

**What problems is AkkenCloud solving and how is that benefiting you?**

The ability to add the company type and quick locate.

  ### 34. Best for Staffing and Recruitment 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2019

**What do you like best about AkkenCloud?**

One Place for everything, with candidate and client management 

**What do you dislike about AkkenCloud?**

Everything looks good to me, i dont want that akken make any change as current is very user friendly

**Recommendations to others considering AkkenCloud:**

Best in the market

**What problems is AkkenCloud solving and how is that benefiting you?**

It help me to maintaining data of candidate. 

  ### 35. Concise, Complete Staffing Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** John David H. | Marketing and Communications Coordinator, Staffing and Recruiting, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 19, 2018

**What do you like best about AkkenCloud?**

Detailed system for tracking potential candidates, seamless integration between client and candidate. 

**What do you dislike about AkkenCloud?**

I would prefer if there were a desktop application, but that may just be my organization's choice. 

**What problems is AkkenCloud solving and how is that benefiting you?**

Crucial to have client and candidate side all in one place. 

  ### 36. Akken Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danielle M. | Recruiter, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2018

**What do you like best about AkkenCloud?**

The organization of the site. I like how everything has its own box.

**What do you dislike about AkkenCloud?**

Not being able to copy and paste and its slow. 

**What problems is AkkenCloud solving and how is that benefiting you?**

I'm a recruiter for a temp agency. 

  ### 37. Outstanding software and customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2018

**What do you like best about AkkenCloud?**

The AkkenCloud system has drastically increased office efficiency and allowed for an easy audit trail and compliance process when recently audited by the Department of Homeland Security. The ability to effortless track each step along the recruiting and job placement process has enable our staff to have greater control over hiring and tracking temporary candidates and has resulted in increased efficiency company wide. We vetted several platforms prior to choosing AkkenCloud and the features we have benefited from using on top of the amazing customer service has shown that we made the right choice. 

**What do you dislike about AkkenCloud?**

Would like to see easier/simpler reporting tools and timekeeping software that integrates within Akken. From what I understand, customer feedback about these issues has been heard and these additions will be rolled out soon. 

**Recommendations to others considering AkkenCloud:**

Strongly consider switching to AkkenCloud. We vetted several platforms prior to choosing AkkenCloud and the features we have benefited from using on top of the amazing customer service and resulting revenue increase of 27% has shown that we made the right choice!

**What problems is AkkenCloud solving and how is that benefiting you?**

We transitioned from a paper system directly to AkkenCloud and the results have been phenomenal. Thanks to the ability to use paperless onboarding, candidate tracking, employee management and job posting integration online, and additional key features, our company revenues have grown 27% since utilizing the software and we're on target to grow even more this year. 

  ### 38. I have had a great experience with Akken.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 18, 2018

**What do you like best about AkkenCloud?**

I like all the information that goes in one place. Easy to search for candidates. The history and active reports that be pulled from the site. Having a contact to call when questions come up is great to. And that it is a live person and not machines. I like that you are able to retrieve their personal information, taxes, garnishments, direct deposit, photo ID's and verification for I-9. It is a easy program to search in. Using key words and phrases is very helpful. Searching by city, or zip code within a mile radius is providing quicker results. Also like the fact that anything that is put into the notes portion remains their forever. No one is able to delete, add or alter the information that was adding on that particular day. This is beneficial when it comes to working with employment benefits or court ordered cases.

**What do you dislike about AkkenCloud?**

There is always going to be things that you think should be added or not work the way it does. But overall it is a very good product.

**Recommendations to others considering AkkenCloud:**

Feel you would find AkkenCloud very useful.

**What problems is AkkenCloud solving and how is that benefiting you?**

We are able to go an employees profile and find everything that we need to know about that person. Sky is the limit b/c you can put everything you wish into a person's profile.  It helps our account managers to quickly locate our clients job needs and searching and placing our employees to qualified positions. 

  ### 39. Akken Adresses all our Needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2018

**What do you like best about AkkenCloud?**

We've been Akken users since 2008.  It is simple, addresses all our needs, and upgrades are great. Platform gets better and better. There are a lot of reasons we stick with Akken, but we have found that the social media and broadcasting of orders on multiple platforms is a game changer for us.

**What do you dislike about AkkenCloud?**

Email coordination with our spam filters can be an issue.  There are times we receive spam, and other times the filters are set so high we find even internal emails in the spam folders.

**What problems is AkkenCloud solving and how is that benefiting you?**

Staffing companies need candidates, and the broadcast of orders and social media tie-ins make all the difference to us. Significantly increases our reach without having to invest in every job board. 

  ### 40. AkkenCloud is the best staffing software we have had to date.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 20, 2016

**What do you like best about AkkenCloud?**

We like the customized page view that AkkenCloud provides in its software.  Not only can each staff member customize their own view, the software is the most useful in searching for new candidates, which in turn has increased our success rate for finding new employees.  AkkenCloud is fully integrated with our website.  Job applications can be completed from home or right in our office.  Because the database is cloud based, we have saved hours of data backup.  With an ability to e-mail people directly from the AkkenCloud dashboard, time is saved--no more jumping back and forth between programs.

**What do you dislike about AkkenCloud?**

Nothing. I have not had any problems with customer service or with the product.

**Recommendations to others considering AkkenCloud:**

It is our recommendation that you consider AkkenCloud in your search for a better database software.  We believe that AkkenCloud is a superior database experience; we are glad that we went with AkkenCloud and believe you will be too.

**What problems is AkkenCloud solving and how is that benefiting you?**

Application online has increased the number of candidates who are applying weekly.  We used to only have a way for people to ask us for further information through e-mail.  No longer now that we have a database that can allow people to apply directly online.  It took more time for people to apply by pen and paper.  Now that we have AkkenCloud, the application process occurs 20-30% faster.

  ### 41. Akken Cloud Customer Success Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2018

**What do you like best about AkkenCloud?**

Support team wants to resolve any issues that arise
They also enesure that we have the training needed to utilize various product features

**What do you dislike about AkkenCloud?**

Several years ago when we started, it took a while to have some of the functionality that we had hoped would be there when we began.  Akken worked to provide this functionality so ultimately, this has been resolved.

**Recommendations to others considering AkkenCloud:**

We have been very pleased with this product and are excited about the new features that have been released and that are in the pipeline.

**What problems is AkkenCloud solving and how is that benefiting you?**

applicant tracking, client resource management, time entry and approval, 
The system has streamlined the data entry process for new candidates.
The integration with Outlook has permitted the capture of candidate and and client related emails to be kept with the specific candidate and client records which makes sharing of information easier between the recruiters.  It has also helped when we have had staff turnover.

  ### 42. Very Great product and CS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Misu G. | Network Account Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** March 25, 2018

**What do you like best about AkkenCloud?**

This is an outstanding product that offers various functions which allow the assistance whith the staffing ,canditate flow and information. This product is a must have to ensure the productivity because it enables your business in a way other products won't.

**What do you dislike about AkkenCloud?**

Used it for almost a year and I wasn't dissapointed. No dislikes from me.

**What problems is AkkenCloud solving and how is that benefiting you?**

Tracking all the different components needed to be successful in the recruiting and staffing industries. Full access to reports to provide the information needed on how users are doing on the business we are fulfilling. Full accountability. 

  ### 43. Outstanding Product and Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rondia M. | CEO/President, Staffing and Recruiting, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 05, 2017

**What do you like best about AkkenCloud?**

This is an outstanding product with many different functions that will assist any Staffing company with  candidate flow and information.  It's also a GREAT tool to enable a business owner in what recruiters are doing and what they have done.  A must have to ensure productivity. 

**What do you dislike about AkkenCloud?**

We have been using this product for over 9 years and the product just keeps getting better.  We do not have any product dislikes.

**Recommendations to others considering AkkenCloud:**

This is an outstanding product with many different functions that will assist any Staffing company with  candidate flow and information.  It's also a GREAT tool to enable a business owner in what recruiters are doing and what they have done.  A must have to ensure productivity.

**What problems is AkkenCloud solving and how is that benefiting you?**

Tracking all the different components needed to be successful in the recruiting and staffing industries.  Full access to reports to provide the information needed on how users are doing on the business we are fulfilling.  Full accountability.  

  ### 44. Really Great Product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2018

**What do you like best about AkkenCloud?**

This is an outstanding product with many different functions that will assist any Staffing company with candidate flow and information. It's also a GREAT tool to enable a business owner in what recruiters are doing and what they have done. A must have to ensure productivity.

**What do you dislike about AkkenCloud?**

We have been using this product for over 9 years and the product just keeps getting better. We do not have any product dislikes.

**What problems is AkkenCloud solving and how is that benefiting you?**

This is an outstanding product with many different functions that will assist any Staffing company with candidate flow and information. It's also a GREAT tool to enable a business owner in what recruiters are doing and what they have done. A must have to ensure productivity.

  ### 45. Excellent Customer Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2018

**What do you like best about AkkenCloud?**

Akken has excellent customer service.  By submitting questions to their customer service email, issues are addressed in a timely manner.  Devon and Jillian, in particular, have gone above and beyond to provide excellent customer services.  This is my 3rd ATS system and Akken's customer service is certainly the best! 

**What do you dislike about AkkenCloud?**

At the moment, I have no complaints with Akken's product. 

**What problems is AkkenCloud solving and how is that benefiting you?**

Improved communication and tracking with applicants. 

  ### 46. Intuitive and Easy  to use Front and Back office Solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 02, 2018

**What do you like best about AkkenCloud?**

Akken is an intuitive front office solution that is easy to use. We also love the integrated payroll service that saves time and simplified our payroll process. 

**What do you dislike about AkkenCloud?**

Report's sometimes give unpredictable results (incorrect information). Akken always solves, but the issue does concern me because it makes me question the report data accuracy. Transition was a bear. Reports are clunky, looking forward to the new update. 

**Recommendations to others considering AkkenCloud:**

Already answered above

**What problems is AkkenCloud solving and how is that benefiting you?**

We are more efficient now with Akken. The payroll integration makes life easy and simplified tax compliance. 

  ### 47. Akken is a very powerful and user friendly tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2017

**What do you like best about AkkenCloud?**

I like the ease in which I can move from location to location within the website.  I have used several CRM tools (Salesforce, CRMS2, ACT) and Akken, in my opinion, is the most user friendly and was easiest to teach coworkers to use than the other programs.  The ease of use has cut down the time in which it takes us to place candidates and given us time to place more people.  This is a powerful tool.

**What do you dislike about AkkenCloud?**

When we write up job orders there is sometimes inconsistencies in matching candidates with job orders.  When I enter a job order the candidate will not show up as a matching candidates link, but when I go to a candidate, that particular job order will be under the candidates "matching jobs" link.  So....the match is located in one are but not the other.

**Recommendations to others considering AkkenCloud:**

Great product and great customer support when we need help.

**What problems is AkkenCloud solving and how is that benefiting you?**

We are placing candidates at a much faster rate than we were a year ago.

  ### 48. Akken Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2017

**What do you like best about AkkenCloud?**

There are many things I like about the Akken program, but one of the things I like best is the quick and thorough response I get from the customer service team if I have any issues.

**What do you dislike about AkkenCloud?**

I wish there was a way it could link to the department of labor website

**Recommendations to others considering AkkenCloud:**

Of all the CRM tools I have used, SalesForce, CRMS2, ACT....this is by far the easiest

**What problems is AkkenCloud solving and how is that benefiting you?**

We are finding candidate more quickly. 

  ### 49. Delighted with Our Decision to Switch to AkkenCloud

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karen W. | President & CEO, Staffing and Recruiting, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2016

**What do you like best about AkkenCloud?**

The software platform is very good, but their Customer Success Team are amazing.  Not only are they knowledgable, but they are friendly and nice.  Any time I or someone from my team calls with a question or issue, we always get a live person.  They always listen first and then offer solutions.  They are one of few vendors that when they tell us that they don't have the answer and will call us back - actually call us back when they say they will.

With regard to the platform, we have been with AkkenCloud for about 2 years.  We are still finding out some of the powerful features of the platform and they continue to add new features.

**What do you dislike about AkkenCloud?**

They have a very robust help section, but sometimes I find it hard to find the answer to a specific question.  A complete downloadable manual would be helpful versus having to pull individual sections.  However, they more than make up for this with their Customer Success Team.

**Recommendations to others considering AkkenCloud:**

Can't go wrong with AkkenCloud.  If you are migrating from an existing system, its going to be rough for the first few weeks - that isn't about AkkenCloud, but of migration to any different platform.  We've had a wonderful experience with them thus far.

**What problems is AkkenCloud solving and how is that benefiting you?**

We are a staffing and executive search company.  In getting AkkenCloud, we were trying to find a one stop cloud base front and back office solution for our business.  Our previous software was server base and difficult to navigate.  The immediate benefits that we realized were that 1.  AkkenCloud was easier to navigate and thus freed up our recruiters time to focus on revenue producing activities; 2.  AkkenCloud was able to integrate with our accounting software so invoices could be imported, thus eliminating the double entry requirement that we used to have;  3.  Our processes have been streamlined. 

  ### 50. Gets job done, but room for improvement 

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 10, 2017

**What do you like best about AkkenCloud?**

Akkencloud gets the job done - I use this service with my temp agency in order to document my time at different assignments (such as time in/time out.) Once I'm done with the timesheet, I submit it and it's sent for review. 

**What do you dislike about AkkenCloud?**

In AkkenCloud, time sheets for a given week have to be submitted only ONE time, otherwise the system (according to the agency) causes errors with their invoices.  Anyway, this gets annoying if you do different work assignments in a given week, and you can only submit the timesheet once. This system isn't the most user friendly. 

**What problems is AkkenCloud solving and how is that benefiting you?**

Getting paid is the benefit! Akken cloud is the system we use for time sheets. 


## AkkenCloud Discussions
  - [Why is there no &quot;Calendar&quot; where I can set call backs and follow ups, that is  MUST HAVE, now I have to use to systems when really i should only need one.](https://www.g2.com/discussions/51566-why-is-there-no-calendar-where-i-can-set-call-backs-and-follow-ups-that-is-must-have-now-i-have-to-use-to-systems-when-really-i-should-only-need-one) - 1 comment, 1 upvote
  - [What is the best way to ensure Akken is running properly?](https://www.g2.com/discussions/25547-what-is-the-best-way-to-ensure-akken-is-running-properly) - 1 comment, 1 upvote

- [View AkkenCloud pricing details and edition comparison](https://www.g2.com/products/akkencloud/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-07-22+02%3A27%3A41+-0500&secure%5Bsession_id%5D=ab3bf79e-6db7-4726-a473-91415562f0f1&secure%5Btoken%5D=8f0034f364c3dacfc802d051c4b62afed05b8a7063569395b7b5aa14f546b7f3&format=llm_user)

## AkkenCloud Features
**Candidate Management**
- Automation
- Filtering
- Automated Matching
- Resume Management
- Client Portal

**Communication**
- Candidate Portal
- Job Posts
- Email Integration

**Onboarding**
- Onboarding
- Assessments

**Analytics**
- Pipeline Dashboards
- Analytics Reports

## Top AkkenCloud Alternatives
  - [Bullhorn](https://www.g2.com/products/bullhorn/reviews) - 4.2/5.0 (1,176 reviews)
  - [Avionté](https://www.g2.com/products/avionte-avionte/reviews) - 4.3/5.0 (396 reviews)
  - [JobDiva](https://www.g2.com/products/jobdiva/reviews) - 4.7/5.0 (1,738 reviews)

