Armando M.
AM
Armando M.
Facilities Technician II
Small-Business (50 or fewer emp.)
"Next level Work order tracking and data keeping"
5/5
What do you like best about AkitaBox?

i like that i can find any info i need on all machines and components we have in our facility Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

the pages redirect you to a new tab most of the time Review collected by and hosted on G2.com.

Response from Kendra Wenzel of AkitaBox

Thank you for the review, Armando!

Kyle R. K.
KK
Kyle R. K.
Vice President | Sr. Project Manager
Mid-Market (51-1000 emp.)
"Great tool which completely leveled up our assessments."
4.5/5
What do you like best about AkitaBox?

Very intuitive. Great resource for cross-collaboration with outside consultants. Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

Many of the features that are needed on the consultant facility assessment end are not yet impleneted Review collected by and hosted on G2.com.

Response from Kendra Wenzel of AkitaBox

Thank you for your review, Kyle!

Nadria F.
NF
Nadria F.
Dean of Instruction
Mid-Market (51-1000 emp.)
"Frazier's Findings"
4/5
What do you like best about AkitaBox?

The platform - specific details of issue Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

Takes awhile for personnel to tend to issues. Review collected by and hosted on G2.com.

LB
Leticia B.
Campus Facilities Manager
Enterprise (> 1000 emp.)
"Loads slow and screen fonts very small"
3/5
What do you like best about AkitaBox?

I like the AB capability to store a lot of information about an asset or workorder. It has a lot of great features for example one can print out weekly work schedules, one can upload pictures, Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

It's a web-based system and it takes several seconds to load or process click commands. It's very slow and when using it on a mobile phone, it's even slower. The fonts size of the system are very slow and the emails it sends to requestors are not easy to read. Service requestors often miss our messages. Perhaps if the messages were a different font color they would stand out and be read. Review collected by and hosted on G2.com.

Response from Kendra Wenzel of AkitaBox

Thank you for your review, Leticia. We appreciate your feedback and are working everyday to make AkitaBox the fastest and most responsive FM software available. We will be sure to pass on your specific feedback to our team.

Diana M.
DM
Diana M.
Teacher
Mid-Market (51-1000 emp.)
"Quick and easily accessible assistance."
5/5
What do you like best about AkitaBox?

The website is easy to access, it sends you updates on when your request was submitted and when it is being completed. Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

I do not have a dislike about the website. So far my experience has been great! Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"AkitaBox at schools"
4.5/5
What do you like best about AkitaBox?

AkitaBox is easy to use and there is no confusion about what is needed when you put in a request. The people replying to issues know exactly what is wrong and where the issue is and it helps them get there quickly to solve the problem when needed. There are so many options to choose from when selecting the problem, you don't have to worry about the wrong person showing up to correct the issue. Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

You don'l always know when someone has seen the problem or how long it will take to correct it. Even though our staff is amazing and comes quickly without hesitation, you aren't given an actual day and time they will show up. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Rating Akita box And would I recommend"
3.5/5
What do you like best about AkitaBox?

The most helpful part about AkitaBox is that we create air building in the system. I like that I can go in and look to see where the plumbing, electrical, room numbers and so on, are at in the building. I also like that, AkitaBox stores all information so you can go back to one work order or go to a building and see everything that has happened in that building regardless if the ticket was canceled or completed. Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

There are two things I dislike about AkitaBox. 1. when you put messages in AkitaBox on a work order or service request you are not notified that a message was put in. In the past, we used a different system and when any messages was put into that system an email was generated to all that was on the work order. In order to see a message on a ticket you have to go in pull the ticket up and read the message. Our maintenance staff does not sit at a desk throughout the day so having a notification that a message was sent Would help with communication. 2. There's no app for AkitaBox. Review collected by and hosted on G2.com.

Response from Kendra Wenzel of AkitaBox

Thank you for your review! We appreciate your feedback and will pass it on to our team as part of our continuous improvements. We're always interested to hear more, so please reach out to your AkitaBox Customer Success Manager if you have more to add.

Heidy R.
HR
Heidy R.
Regional Manager of Student Recruitment
Enterprise (> 1000 emp.)
"Great and Easy Platform"
5/5
What do you like best about AkitaBox?

I love how simple and straight to the point it is. I use it every time I need different ask at different campuses. The best part is that it integrates well with my Outlook email. Once I have submitted my request, I receive an email confirmation that my request has been submitted. It's an easy platform to implement in any work environment I feel. Overall love the platform and the support I receive to ensure the tasks have been completed. Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

For the moment, there is nothing I can say I dislike. Review collected by and hosted on G2.com.

GS
Grayson S.
Facilities Assistant
Mid-Market (51-1000 emp.)
"Why I like AkitaBox."
4.5/5
What do you like best about AkitaBox?

Along with an easy-to-learn layout and system, AkitaBox also makes it 5 times easier to know what needs to get done and provide information on necessary tasks. Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

Occasionally I have experienced brief delays or stalls, but never anything more. I'm not even sure it is on the site's side, and may be just a internet problem on my end. Review collected by and hosted on G2.com.

Cara A.
CA
Cara A.
Assistant Principal
Mid-Market (51-1000 emp.)
"So easy and simple to use!"
5/5
What do you like best about AkitaBox?

I love using Akita box because I don't have to search for it. It's always right in my apps. The requests that go in are prioritized so, if I have something that needs to be taken care of quickly, I can be assured that will be. I also love that we can upload pictures. It makes it really to share information. Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

There is nothing that I don't like about Akita box Review collected by and hosted on G2.com.