--- title: AkitaBox Reviews meta\_title: 'AkitaBox Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 198 reviews by the users' company size, role or industry to find out how AkitaBox works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 198 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Asset Management url: https://www.g2.com/categories/asset-management ---

# AkitaBox Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by AkitaBox but has limited features.  
  
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Simple. Secure. Seamless. And so much more than a CMMS. AkitaBox software is easy enough for everyone on your team to use. Powerful enough to handle asset management, maintenance management, capital management, facility condition assessments, and inspections in one secure system. No more frantic searching for documents in a cluttered plan room while a burst water pipe floods a hallway. End the uncertainty when an experienced team member retires. Centralize, manage, and track all of your facilities data digitally with AkitaBox. Turn your paper floor plans into interactive 2D digital maps with pins for every asset’s location. Access everything right in the field from an iPad. Get visibility into your facilities’ behavior like never before with easy-to-understand dashboards, analytics, and reports. See what’s really happening in your buildings - from the boiler room to the boardroom - with data that’s up-to-the-minute accurate. Uncover the insights hiding in your facilities data and leverage them to optimize facility performance, streamline operational efficiency, conduct strategic capital planning, and maintain compliance. We partner with facilities teams in all industries, especially healthcare, higher education, government, and commercial real estate. See what the future of facilities management looks like. We’d love to show you around!

* * *

Seller
[AkitaBox](https://www.g2.com/sellers/akitabox)
Discussions
[AkitaBox Community](https://www.g2.com/products/akitabox/discuss)
Languages Supported

English

Solution Type

Best-of-Breed

Overview by
Kendra Wenzel

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

4 months

### Return on Investment

8 months

[
View More Pricing Information
](https://www.g2.com/products/akitabox/pricing)

## Top-Rated Alternatives

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MaintainX

4.8/5(1,549)

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[
View All Alternatives
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## User Insights

Average based on 198 real user reviews.

Implementation Time

4 months

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

## AkitaBox Integrations
(3)

What do users say about integrations?

Integration information sourced from real user reviews.

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Excel

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 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

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 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Revit

](https://www.g2.com/products/revit-revit/reviews)

Show More

 ![Armando M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Armando M.")
AM

Armando M.

Facilities Technician II

Small-Business (50 or fewer emp.)

5/23/2024

"Next level Work order tracking and data keeping"

5/5

What do you like best about AkitaBox?

i like that i can find any info i need on all machines and components we have in our facility Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

the pages redirect you to a new tab most of the time Review collected by and hosted on G2.com.

What problems is AkitaBox solving and how is that benefiting you?

scheduling and locations Review collected by and hosted on G2.com.

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Response from Kendra Wenzel of AkitaBox

[Editedit](https://www.g2.com/survey_responses/akitabox-review-9696207/official_response/edit)

Thank you for the review, Armando!

3/7/2025
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Kyle R. K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyle R. K.")
KK

Kyle R. K.

Vice President | Sr. Project Manager

Mid-Market (51-1000 emp.)

11/14/2024

"Great tool which completely leveled up our assessments."

4.5/5

What do you like best about AkitaBox?

Very intuitive. Great resource for cross-collaboration with outside consultants. Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

Many of the features that are needed on the consultant facility assessment end are not yet impleneted Review collected by and hosted on G2.com.

What problems is AkitaBox solving and how is that benefiting you?

The pricing is extremely steepand not terribly applicable to the FCA needs that we have. Review collected by and hosted on G2.com.

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Response from Kendra Wenzel of AkitaBox

[Editedit](https://www.g2.com/survey_responses/akitabox-review-10510736/official_response/edit)

Thank you for your review, Kyle!

2/18/2025
Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Nadria F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nadria F.")
NF

Nadria F.

Dean of Instruction

Mid-Market (51-1000 emp.)

5/30/2024

"Frazier's Findings"

4/5

What do you like best about AkitaBox?

The platform - specific details of issue Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

Takes awhile for personnel to tend to issues. Review collected by and hosted on G2.com.

What problems is AkitaBox solving and how is that benefiting you?

When personnel takes care of requests it is good. The platform is very specific and thorough in the information it asks for in order for the task to be tended to and taken care. However, though I have not tried to see, does Akita Box have an app? If there is an issue, we usually scan the QR code and input the information. However, sometimes, an issue arises where persons may not be close to a QR code to input information that is needed. Also, when a person veers off the site to maybe answer their phone, when returning back to the sight, the information that was input is now gone and it is hard to retrieve. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

LB

Leticia B.

Campus Facilities Manager

Enterprise (\> 1000 emp.)

6/4/2024

"Loads slow and screen fonts very small"

3/5

What do you like best about AkitaBox?

I like the AB capability to store a lot of information about an asset or workorder. It has a lot of great features for example one can print out weekly work schedules, one can upload pictures, Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

It's a web-based system and it takes several seconds to load or process click commands. It's very slow and when using it on a mobile phone, it's even slower. The fonts size of the system are very slow and the emails it sends to requestors are not easy to read. Service requestors often miss our messages. Perhaps if the messages were a different font color they would stand out and be read. Review collected by and hosted on G2.com.

What problems is AkitaBox solving and how is that benefiting you?

Tracking of workorders and capturing data about workorders. Review collected by and hosted on G2.com.

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Response from Kendra Wenzel of AkitaBox

[Editedit](https://www.g2.com/survey_responses/akitabox-review-9750883/official_response/edit)

Thank you for your review, Leticia. We appreciate your feedback and are working everyday to make AkitaBox the fastest and most responsive FM software available. We will be sure to pass on your specific feedback to our team.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Diana M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diana M.")
DM

Diana M.

Teacher

Mid-Market (51-1000 emp.)

5/24/2024

"Quick and easily accessible assistance."

5/5

What do you like best about AkitaBox?

The website is easy to access, it sends you updates on when your request was submitted and when it is being completed. Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

I do not have a dislike about the website. So far my experience has been great! Review collected by and hosted on G2.com.

What problems is AkitaBox solving and how is that benefiting you?

AkitaBox has helped me solve maintenance issues around my school. Whenever a student would bring issues in the restroom to my attention, I made sure that they were solved quickly so they could have access to use what they need. I would also use AkitaBox whenever I needed supplies in my room or there was an issue with furniture. This app really helped me take care of what I needed quickly and maintenance was always quick to help. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education")
UP

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

5/28/2024

"AkitaBox at schools"

4.5/5

What do you like best about AkitaBox?

AkitaBox is easy to use and there is no confusion about what is needed when you put in a request. The people replying to issues know exactly what is wrong and where the issue is and it helps them get there quickly to solve the problem when needed. There are so many options to choose from when selecting the problem, you don't have to worry about the wrong person showing up to correct the issue. Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

You don'l always know when someone has seen the problem or how long it will take to correct it. Even though our staff is amazing and comes quickly without hesitation, you aren't given an actual day and time they will show up. Review collected by and hosted on G2.com.

What problems is AkitaBox solving and how is that benefiting you?

Issues with floors or air conditioning is usually when I put in a request. Hot Houston days can be absolutely miserable if someone isn't working to make sure the air is working in the classrooms all the time. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management")
AE

Verified User in Education Management

Mid-Market (51-1000 emp.)

5/23/2024

"Rating Akita box And would I recommend"

3.5/5

What do you like best about AkitaBox?

The most helpful part about AkitaBox is that we create air building in the system. I like that I can go in and look to see where the plumbing, electrical, room numbers and so on, are at in the building. I also like that, AkitaBox stores all information so you can go back to one work order or go to a building and see everything that has happened in that building regardless if the ticket was canceled or completed. Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

There are two things I dislike about AkitaBox. 1. when you put messages in AkitaBox on a work order or service request you are not notified that a message was put in. In the past, we used a different system and when any messages was put into that system an email was generated to all that was on the work order. In order to see a message on a ticket you have to go in pull the ticket up and read the message. Our maintenance staff does not sit at a desk throughout the day so having a notification that a message was sent Would help with communication. 2. There's no app for AkitaBox. Review collected by and hosted on G2.com.

What problems is AkitaBox solving and how is that benefiting you?

Keeping everything in one location. We love that the floorplans, fire extinguishers, etc. all can be seen by pulling it up in a key box. Review collected by and hosted on G2.com.

Show More

Response from Kendra Wenzel of AkitaBox

[Editedit](https://www.g2.com/survey_responses/akitabox-review-9694655/official_response/edit)

Thank you for your review! We appreciate your feedback and will pass it on to our team as part of our continuous improvements. We're always interested to hear more, so please reach out to your AkitaBox Customer Success Manager if you have more to add.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Heidy R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heidy R.")
HR

Heidy R.

Regional Manager of Student Recruitment

Enterprise (\> 1000 emp.)

5/23/2024

"Great and Easy Platform"

5/5

What do you like best about AkitaBox?

I love how simple and straight to the point it is. I use it every time I need different ask at different campuses. The best part is that it integrates well with my Outlook email. Once I have submitted my request, I receive an email confirmation that my request has been submitted. It's an easy platform to implement in any work environment I feel. Overall love the platform and the support I receive to ensure the tasks have been completed. Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

For the moment, there is nothing I can say I dislike. Review collected by and hosted on G2.com.

What problems is AkitaBox solving and how is that benefiting you?

Easy tracking of my request to see if it has been completed for the different campuses. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

GS

Grayson S.

Facilities Assistant

Mid-Market (51-1000 emp.)

5/25/2024

"Why I like AkitaBox."

4.5/5

What do you like best about AkitaBox?

Along with an easy-to-learn layout and system, AkitaBox also makes it 5 times easier to know what needs to get done and provide information on necessary tasks. Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

Occasionally I have experienced brief delays or stalls, but never anything more. I'm not even sure it is on the site's side, and may be just a internet problem on my end. Review collected by and hosted on G2.com.

What problems is AkitaBox solving and how is that benefiting you?

I use AkitaBox to figure out tasks and maintaining that needs to be completed. AkitaBox eliminates the need for me to discuss or discover these tasks or problems in person, instead allowing me to find out all I need after a few quick button taps. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Cara A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cara A.")
CA

Cara A.

Assistant Principal

Mid-Market (51-1000 emp.)

5/23/2024

"So easy and simple to use!"

5/5

What do you like best about AkitaBox?

I love using Akita box because I don't have to search for it. It's always right in my apps. The requests that go in are prioritized so, if I have something that needs to be taken care of quickly, I can be assured that will be. I also love that we can upload pictures. It makes it really to share information. Review collected by and hosted on G2.com.

What do you dislike about AkitaBox?

There is nothing that I don't like about Akita box Review collected by and hosted on G2.com.

What problems is AkitaBox solving and how is that benefiting you?

I work with Preschool students who often have bio- and other types of accidents. With Akita box, I never have to go looking for someone from facilities They come right to me. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Questions about AkitaBox? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about AkitaBox
](https://www.g2.com/products/akitabox/discussions/new)

GU

Guest User
•
Last activity over 2 years ago

What is AkitaBox used for?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/what-is-akitabox-used-for)

[
View all Discussions
](https://www.g2.com/products/akitabox/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

4 months

### Return on Investment

8 months

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/akitabox/pricing)

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##### 
##### AkitaBox Features

Facility Management Platform Features

Maintenance Planning

Space Planning

Service Request Portal

[
View More Features
](https://www.g2.com/products/akitabox/features)

##### Categories on G2

[CMMS](https://www.g2.com/categories/cmms)[Facility Management](https://www.g2.com/categories/facility-management)[Asset Performance Management](https://www.g2.com/categories/asset-performance-management)

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