---
title: Akia Reviews
meta_title: 'Akia Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Akia works for a business like yours.
aggregate_rating:
  rating_value: 2.5
  review_count: 2
  scale: '5'
date_modified: '2026-08-01'
parent_category:
  name: Hotel
  url: https://www.g2.com/categories/hotel
---


# Akia Reviews
**Vendor:** Akia  
**Category:** [Guest Messaging Software](https://www.g2.com/categories/guest-messaging)  
**Average Rating:** 2.5/5.0  
**Total Reviews:** 2
## About Akia
Founded in 2018, Akia is the premier guest journey platform that automates 5 star vacations. The platform provides messaging, mobile check-in, digital surveys, F&B menus, arrival guides, and much more through Mini Apps: a personalized mobile experience that doesn’t require developers or downloads. Because Akia’s technology streamlines the experience for both travelers and the businesses that serve them, their mission is to help the world relax.




## Akia Reviews
  ### 1. Great way to give personalized attention to  hotel guests

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2024

**What do you like best about Akia?**

My guests love the personal service I provide through the texts and I like that when I have repeat guests, I can see prior text converdsatiions so I can anticipate what they might want and need on thier next visit to my hotel.

**What do you dislike about Akia?**

I would like more blast emails per month with my current plan.

**What problems is Akia solving and how is that benefiting you?**

I can text guests without having to use my personal cell phone number.



- [View Akia pricing details and edition comparison](https://www.g2.com/products/akia/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-13+13%3A55%3A20+-0500&secure%5Bsession_id%5D=ce87e4e6-adc6-4f34-83c7-e4c2e4556cd8&secure%5Btoken%5D=9a60e878f7904e2f2a4a452944dcd3b07e2233c8b652fb81d917078a6e2d2d40&format=llm_user)

## Akia Features
**Administration**
- Reminders
- Calendar
- Inventory Management

**Property Management**
- Room Inventory
- Revenue Management
- Facility Maintenance
- Distribution Management
- Multi-Channel Distribution
- Discount Management
- Reservations Management
- Restriction Management
- Promotions Management
- Employee Management
- Channel Management
- Task Management
- Billing Rate Management
- Template Management
- Price/Margin Management
- Booking Management
- Contact Management
- Multi-Channel Management
- Availability Management
- User Management
- Calendar Management
- Invoice Management
- Inventory Management
- Front Desk Management
- Housekeeping Management
- Maintenance Management
- Website Management
- Guest Experience Management
- Email Management
- Communications Management
- Reviews Management
- Tax Management
- Document Management
- Work Order Management
- Spa/Activity Management
- Financial Management
- Rate Management

**Agentic AI - Guest Messaging **
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Communication**
- Text Messaging
- Live Chat
- Email Automation

**Guest Management**
- Central Reservation System
- Marketing and Loyalty Programs
- Guest Messaging
- Multi-Channel Marketing
- SMS Messaging

**Guest Services**
- Vendor Database
- Contact Database
- Reservations
- Guest Profiles

**Staff Management**
- Housekeeping
- Shift Scheduling
- Maintenance Scheduling

**Platform**
- Reporting and Analytics
- Channel Manager Integration
- Website Integration
- Channel Analytics

**Agentic AI - Concierge**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Hotel Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- Multi-Language
- Marketing Automation

**Additional Functionality**
- Billing & Invoicing
- Reporting & Statistics
- Multi-Location
- Event Calendar
- Mobile Access
- Customizable Reports
- Customizable Fields
- Accounting
- Online Booking
- Customizable Branding
- Room Booking
- Email Templates
- Electronic Payments
- Data Import/Export
- Search/Filter
- Real-Time Data
- Dynamic Pricing
- Multi-Channel Sync
- AI Copilot
- API
- Alerts/Notifications
- Kill Switch
- Drag & Drop
- Customizable Templates
- Credit Card Processing
- Activity Dashboard
- Generative AI
- Payment Processing
- Multi-Currency
- Point of Sale (POS)
- Customer Database
- CRM
- Customer History
- Availability Indicator
- Ratings/Reviews
- Data Synchronization
- Built-in Accounting
- Guest Check-in/Check-out
- Single Property

## Top Akia Alternatives
  - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) - 4.5/5.0 (108 reviews)
  - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) - 4.4/5.0 (61 reviews)
  - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) - 4.2/5.0 (63 reviews)