What do you like best?
Simple to use, web-based, nice and modern interface, well documented, modern tech-stack, easy adjustable/customizable, opensource, marketplace with many free-to-use plugins available.
akeneo has great employees: passionate, friendly, helpful and always working for a good solution.
I like their marketing materials: good and nice-looking, well written and easy-to-read, interesting and trending toppics, many different guides and handouts available. Well documented system and a great community to seek help from.
What do you dislike?
The channel restriction in akeneo EE.
System and attribute administration of the system via GUI can be improved. Ex. those are a sample of things which cannot be managed over the weg-GUI, they have to be managed in files:
- migration/definition change of attributes
- attribute rules / smart attributes
- Metric units
Missing of true attribute/value inheritance and overwriting.
References should be able to hold additional information. Ex. Product A has a reference to Product B and Product C. The reference to Product C should be qualified by a description "upgrade for hot and wet environments" and a comment on how to use those two products together.
Attribut groups should be nestable (hirarchy).
Recommendations to others considering the product:
One thing is the system and implementation, but most important are the data.
With any IT project, but especially with PIM projects: plan your data very well. Data gathering, sources, onboarding, neutralisation, enrichment, validation and export - data is too often not taken serious enough. A lot of good projects fail because they undersetimated the efforts needed to have a acceptable data base.
Start simple, take your lessons and grow continuously. With akeneo you can easily setup your system up and running in 3 months. Keep it simple and then when you release phase 1, you can start using the system and have early wins and gains. If you go live with a lean system, the users only need a short training and wil then have a steep learing curve. Then you can add features, functionality, integrate other systems and additional channels.
What problems are you solving with the product? What benefits have you realized?
1. Single Source of Truth - reduce the fragementation of information over many systems and Excel lists to a minimum, by defining PIM the data master for Product Information.
2. Product display on website - we do not have a shop but we have a product display feeded from akeneo.
3. Automated generation of technical Datasheets - by implementing InBetween and in-house build templates we can now generate the complex Datasheets out of akeneo by one click.
4. Supplier data onboarding - Instead of sending us PDFs, where we had to manually copy the data into the PIM, our suppliers now type in the data directly into our system.