Verified User in Retail
CR
Verified User in Retail
Mid-Market (51-1000 emp.)
"One Place for all Catalog Data"
5/5
What do you like best about Akeneo PIM?

Akeneo is a platform that can integrate easily with almost every eCommerce Platform without minimum code customization. Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

Sometimes it is getting little complicated when need to do any catalog attribute-related customization. ie. Modify values when it goes to any third party. Review collected by and hosted on G2.com.

Response from Samira McDonald of Akeneo PIM

Devendra,

Thank you for you review. Your feedback is very important to us!

Cheers,

Samira

Alberto C.
AC
Alberto C.
Senior Marketing & eCommerce Manager
Small-Business (50 or fewer emp.)
"The key pillar of our omnichannel strategy"
5/5
What do you like best about Akeneo PIM?

Ease of use, customer focussed, full of simple yet smart functionalities.

The product info is created once, and if well maintened, flows in the slave systems (CRM, eCommerce, ERP, sales brochures and catalogs) timely and without issues Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

To be honest ... nothing. whenever there is a common need, sooner or later will flow into the development roadmap. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
UC
Verified User in Consumer Electronics
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"A great solution for managing product portfolio"
4/5
What do you like best about Akeneo PIM?

The ease of managing my product catalogue has never been easier. It's user-friendly, easy to navigate around and also convenient for implementing coding. Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

Sometimes it takes a while to load, especially if using VPN. Review collected by and hosted on G2.com.

MB
Mitch B.
Product Data Specialist
Enterprise (> 1000 emp.)
"Clean and efficient PIM with a responsive team"
4.5/5
What do you like best about Akeneo PIM?

Akeneo is an easy-to-learn PIM system with useful features that is continuously iterated on through releases on the Serenity SaaS version. We have opened a number of bug/question/enhancement tickets and they are always quick to respond and solve the issue at hand. We have even seen a couple of our enhancements added to the product. Akeneo remains responsive and snappy with product queries and bulk updates, even with 2.5M skus loaded in the system.

We have no major complaints about this PIM system and would recommend it to others based on experience over the last two years. Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

We have no major complaints with Akeneo PIM. If we were to nitpick we would like to see more conditions/queries added to the product filters. Examples are 'not in' and 'does not begin with' which are available conditions in their Rules engine but are not in the standard Product filter list.

We also feel the Bulk Update actions could have more options added to it along with pairing multiple action types into one update. Example: Changing a product status and editing an attribute value in the Bulk Update engine needs to be done in 2 separate jobs. Review collected by and hosted on G2.com.

RI
Raphael I.
Small-Business (50 or fewer emp.)
"easy to adopt PXM solution to enhance product catalog management"
5/5
What do you like best about Akeneo PIM?

I love the ease of adoption, the e-commerce mindset of the platform and the composable aspect with lots of apps to do translation, AI and more Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

I don't really know. Maybe the segmentation for multi brand in the same platform Review collected by and hosted on G2.com.

Response from Samira McDonald of Akeneo PIM

Raphael,

Thank you for your review! Your feedback is truly appreciated.

Verified User in Mechanical or Industrial Engineering
AM
Verified User in Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"PIM that accomplishes all we need it to"
4/5
What do you like best about Akeneo PIM?

Akeneo PIM allows us to manage our product data easily, as well as make all of the connections to it that we need it to. The UI is clean and simple to navigate. Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

In our experience, Akeneo doesn't come preloaded with import/export templates. These are incredibly simple files (csv or xlsx), so they should be provided. Additionally, the application could do a better job of introducing you to concepts and stepping you through using the program. Likewise, some of the documentation is lackluster, and it feels like you have to jump around to find what you need. Training should be baked in. Review collected by and hosted on G2.com.

AL
Andrew L.
PIM analyst
Small-Business (50 or fewer emp.)
"Cross-brand PIM Management"
5/5
What do you like best about Akeneo PIM?

An overall intuitive platform, not overly saturated in detail configurations. Communications via Views have proven to be the most useful, I am able to send out views as opposed to excel sheets. Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

- Product page columns widths and filter option drop downs are not dynamic

- No direct connector to Tableau

- No customization of data quality insight KPIs

- No native alerting system for missing attribute data. Review collected by and hosted on G2.com.

Response from Samira McDonald of Akeneo PIM

Thank you for your review, Andrew!

So happy to see how Akeneo is making your job a little easier :)

Pamela K.
PK
Pamela K.
Senior Manager Product Data Management
Enterprise (> 1000 emp.)
"A good solution for Product Data Management"
5/5
What do you like best about Akeneo PIM?

- intuitive UI

- various input methods

- localization

- extensibility & customization possibilities Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

Akeneo Projects not fully working for us Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Mid-Market (51-1000 emp.)
"Akeneo is a very intuitive and accessible platform for product information management"
5/5
What do you like best about Akeneo PIM?

Akeneo makes managing a complex product database much easier and its user interface and data structures are simple and clear, resulting in an easy onboarding experience. Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

I have few complaints with Akeneo as many of the features it promises are clearly explained and intuitive to use. There are some features, such as automatic rule integration or APIs for specific 3rd party platforms, that could be made more accessible for non-tech-savvy users; but even in these cases the Akeneo team is open to feedback and welcomes recommendations for improvements. Review collected by and hosted on G2.com.

Martin H.
MH
Martin H.
Managing Director - Vaimo US
Mid-Market (51-1000 emp.)
"Akeneo is one of the top PIM’s on the market"
4.5/5
What do you like best about Akeneo PIM?

Akeneo PIM has a great user interface and is very intuitive to use. It also has market leading features and capabilities and top notch product roadmap. Review collected by and hosted on G2.com.

What do you dislike about Akeneo PIM?

I can't identify anything I dislike at this time Review collected by and hosted on G2.com.

Response from Samira McDonald of Akeneo PIM

Martin,

Thank you for your review. We at Akeneo appreciate your honest feedback.