
Scalability was vital at our company, we have many skus and products so we needed a solution that could really handle large volumes of data, though we have not tested the system to our limit yet, so far there have been no issues with our volumes whatsoever.
Moreover, the tool has an intuitive design, with point-and-click and drag-and-drop features which makes it easy to set up your initial architecture (both from a product data model as from product data migration point-of-view). Users find it very easy to use as well.
Thirdly, as we have an entire landscape of components, it was vital that Akeneo offers OOTB connectors to various tools. We have now set up an initial API connection to our target components and we are using various OOTB connectors such as the DAM connector. It is also a reassurance that Akeneo itself is investing in a robust connection model (we are not on the newest Data Platform yet, but looking forward to exploring the possibilities).
Finally, when things go well, a company is good, but where companies excel is when things don't function: there is a good follow-up of questions and issues, you can contact their helpdesk directly and there will be a follow-up with either a solution or a proactive addition to their backlog. This really gives the feeling that (customer) suggestions are being taken to heart. Review collected by and hosted on G2.com.
When working in a complex architecture, it is custom to have several environments such as production, test, development. There is no out-of-the-box feature to quickly deploy new features to another environment.
We managed by setting up several export profiles and while this does work, a more user-friendly and especially holistic model should be set up.
Some features are great but can still be fleshed out more: the ability of following up the completeness and quality level of your enriched products is great however not flexible enough, users who want to tweak this themselves will be disappointed. Same with the automation rules: a great tool but I would like to see more features added (complexity in formulas, ect...) Review collected by and hosted on G2.com.
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