---
title: Akeneo PIM Reviews
meta_title: 'Akeneo PIM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 245 reviews by the users' company size, role or industry
  to find out how Akeneo PIM works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 245
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: E-Commerce
  url: https://www.g2.com/categories/e-commerce
---

# Akeneo PIM Reviews
**Vendor:** Akeneo  
**Category:** [Product Information Management (PIM) Systems](https://www.g2.com/categories/product-information-management-pim)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 245
## About Akeneo PIM
Akeneo is the product experience (PX) company and global leader in Product Information Management (PIM); creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase anytime, anywhere. Akeneo empowers business leaders with software, education, and an engaged community all focused on the practice of product experience management. Leading global brands, manufacturers, distributors, and retailers, including Chico’s, Steelcase, TaylorMade Golf, Rail Europe, Kering, and more trust Akeneo to scale and customize their omnichannel commerce initiatives. Using Akeneo’s intelligent Product Cloud, companies can create elevated product experiences with user-friendly and AI-powered product data enrichment, management, syndication, and supplier data onboarding; as well as a comprehensive app marketplace and partner network to meet business and buyer needs. For more information: https://www.akeneo.com



## Akeneo PIM Pros & Cons
**What users like:**

- Users value Akeneo PIM for its **flexibility and user-friendly features** , making product data management efficient and integrated. (7 reviews)
- Users value the **seamless integrations** of Akeneo PIM, enhancing efficiency and providing flexibility across multiple platforms. (7 reviews)
- Users highlight the **platform&#39;s ease of use** , making navigation and product management a hassle-free experience. (6 reviews)
- Users praise Akeneo PIM for its **automation features** , enhancing efficiency with rapid uploads and seamless integrations. (5 reviews)
- Users praise Akeneo PIM for its **strong connectivity** , facilitating seamless integrations and enhancing overall operational efficiency. (5 reviews)
- Flexibility (4 reviews)
- Users commend the **intuitive user interface** of Akeneo PIM, enhancing overall product data management efficiency. (4 reviews)
- API Integration (3 reviews)
- Data Import (3 reviews)
- Easy Integrations (3 reviews)

**What users dislike:**

- Users face **data management issues** with Akeneo PIM, finding navigation and asset handling cumbersome and inefficient. (3 reviews)
- Users find **data governance challenging** , noting difficulties in asset management and the complexity of handling multiple URLs. (2 reviews)
- Users find the **steep learning curve** challenging due to necessary custom configurations and coding requirements for optimal use. (2 reviews)
- Users face **poor reporting** issues in Akeneo PIM, as tracking product changes over time is inadequate and inconvenient. (2 reviews)
- Users find the **skill requirement challenging** , needing coding experience for flawless integration and unique training adaptations. (2 reviews)
- Time-Consuming (2 reviews)
- UX Improvement (2 reviews)
- API Limitations (1 reviews)
- Attribute Limitations (1 reviews)
- Complex Customization (1 reviews)

## Akeneo PIM Reviews
  ### 1. Intelligent Application

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Luxury Goods & Jewelry | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2020

**What do you like best about Akeneo PIM?**

Easy using and ad;in profile access and API

**What do you dislike about Akeneo PIM?**

Performance and limit about association cross sell

**What problems is Akeneo PIM solving and how is that benefiting you?**

Centralize all data and spread informations to all consuming application

  ### 2. Akeneo integrator for 4 years

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 05, 2020

**What do you like best about Akeneo PIM?**

Ease of navigation, understanding in data management

**What do you dislike about Akeneo PIM?**

The deletion of entities (example: deleting an attribute)

**What problems is Akeneo PIM solving and how is that benefiting you?**

Easiest product "enrichment" and channel dispatch

  ### 3. A nice platform to centralize our data base

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.)

**Reviewed Date:** February 06, 2020

**What do you like best about Akeneo PIM?**

the simplicty of the plateform, and the team

**What do you dislike about Akeneo PIM?**

the associations system
workflow are note easy to use

**What problems is Akeneo PIM solving and how is that benefiting you?**

manage our data in the unique platform.

  ### 4. Real PIM fuctionality

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2020

**What do you like best about Akeneo PIM?**

enritch products in the userinterface ...

**What do you dislike about Akeneo PIM?**

I realy don't know, The monster logo maybe?

**What problems is Akeneo PIM solving and how is that benefiting you?**

Enrich data was time consuming. Now its a lot faster

  ### 5. good product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** February 05, 2020

**What do you like best about Akeneo PIM?**

esay yay to set up, user centric, french start-up

**What do you dislike about Akeneo PIM?**

need customization for simple e-commerce features

**What problems is Akeneo PIM solving and how is that benefiting you?**

Product rich information -> unik and centralized information

  ### 6. Supportive, cooperative platform & team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Music | Enterprise (> 1000 emp.)

**Reviewed Date:** November 13, 2019

**What do you like best about Akeneo PIM?**

The Akeneo PIM is extremely user friendly and customizable. I like how we can utilize project management tools within the PIM to track progress of projects.

**What do you dislike about Akeneo PIM?**

I have yet to come across any downsides.

**What problems is Akeneo PIM solving and how is that benefiting you?**

With the Akeneo PIM, our teams are given more visibility into the progress of projects as they are being set up. It's been very helpful for efficiency of product setup. 

  ### 7. Amazing Akeneo PIM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.)

**Reviewed Date:** February 06, 2020

**What do you like best about Akeneo PIM?**

Product Data Quality Aspects, CXM, PXM, perfect support by Akeneo team!

**What do you dislike about Akeneo PIM?**

Nothing. Received all required information.

**Recommendations to others considering Akeneo PIM:**

None

**What problems is Akeneo PIM solving and how is that benefiting you?**

Implementation of Webpages, Print Solutions

  ### 8. review hpil

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2020

**What do you like best about Akeneo PIM?**

open friendly atmosphere
customer presentations

**What do you dislike about Akeneo PIM?**

uncomfortable chairs. New product release was rather self-congratulatory

**Recommendations to others considering Akeneo PIM:**

Best of breed

**What problems is Akeneo PIM solving and how is that benefiting you?**

clients' product management and integration issues

  ### 9. A path to a perfect information tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** February 05, 2020

**What do you like best about Akeneo PIM?**

User friendly tool. 
Easy to train user.

**What do you dislike about Akeneo PIM?**

Users creation.
No ressources in Reference entities
API documentation

**What problems is Akeneo PIM solving and how is that benefiting you?**

All information into 1 place

  ### 10. Amazing piece of software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Oliver K. | Teamleader Master Data Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2019

**What do you like best about Akeneo PIM?**

The outstanding user inface and the easy possibilty to enrich product data

**What do you dislike about Akeneo PIM?**

I miss the possibility to export user data from the system and the support for data standards like BMECat and ETIM

**What problems is Akeneo PIM solving and how is that benefiting you?**

We archieved an outstanding speed to market for our product novelities and made the corresponding information available in eyery country

  ### 11. The swiss army knife for product data

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** June 03, 2019

**What do you like best about Akeneo PIM?**

open source
extendible
great team / support via partner portal
easy for users

**What do you dislike about Akeneo PIM?**

Has had quite many breaking changes from version 1 to 2, which is understandable due to the fact that it's a quite new product (2013)..
Those changes are well done documented though in the upgrade documentations.

**What problems is Akeneo PIM solving and how is that benefiting you?**

Migrating data from several sources and distributing the enriched product data and creating several kinds of output

  ### 12. It's great for collaborating with a whole team of people

**Rating:** 3.5/5.0 stars

**Reviewed by:** André L. | Foster parent, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 04, 2018

  ### 13. Great Interface for business users

**Rating:** 5.0/5.0 stars

**Reviewed by:** Derek L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2018

**What do you like best about Akeneo PIM?**

I really appreciate the ability to setup very granular access and front-end displays.  This capability facilitates sensible creation of business roles and procedures which can be easily adapting to changing needs and priorities.  We will be using the programmable and customizable features much more in our second phase.  Hoping they will prove robust and easy for a qualified developer to work with.

**What do you dislike about Akeneo PIM?**

I disliked the the third-party contractor/consultant model, but have much better enjoyed working directly with Akeneo through the assigned Customer Success Manager.  Hoping that the programmable aspects of the software are robust and easy to use.  Jury's still out, but I'm hopeful!

**Recommendations to others considering Akeneo PIM:**

Ensure you have a qualified data analyst and business analyst on staff to realize maximum value.  The power of this thing really comes into play when you are able to connected it other systems, such as the ERP, and modify the business processes of the organization to fully utilize it.

**What problems is Akeneo PIM solving and how is that benefiting you?**

Our primary purpose is to sit between our ERP and E-commerce platform.  Since production launch we have had much better control of how our product data is displayed.  We have been able to be much more responsive to our sales-driven operational culture.  Our next phase will include utilizing the programmable rules and making better use of the CLI and connectors.  We hope to put much more automation in place, making new product adds and data maintenance much easier and more error proof.

  ### 14. Great PIM.  Cannot be more happy!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amit K. | Sr. Service Operations Manager, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** May 18, 2018

**What do you like best about Akeneo PIM?**

Akeneo is very intuitive to use.  Sure there is some planning that is involved in how you would like to enhance the data, but once you do this.  Updates are simple.  Its definitely best in class.   It enables us to keep different catalogs for different countries, house multi-lingual content etc.  But the #1 benefit of this platform is the ease that this platform is adopted in the organization.

**What do you dislike about Akeneo PIM?**

There are 2 gripes that are minor that I have.   
1) Image field is great.  However, having image gallery would be nicer.   I have Image1...10 fileds to house all the images, but this should really have been simple media gallery to house all images for the product.  I beleive this is in Enteprise edition, but not in community edition.  Not big deal as there is work around.
2) Revision control system is excellent.  However, when someone in team does bulk import using import profile, the creator of profile name shows in import when it should be the user's name.  It makes it hard to troubleshoot and go back pin-point individuals who did update in bulk.  This is helpful, only because when we want to know who changed the content (in error), we can help go back to that individual and train them.

**Recommendations to others considering Akeneo PIM:**

If you need a flexible, robust and multi-lingual system this is by far the best in the market.  The learning curve for average non-IT users is very easy too, so it will get adopted easily in any organization.  This platform should be used as repository to house product content.   This is best tool for organization that build the product content from scratch.  If you need millions of data and really are not doing any transformation/cleaning up to this data, better to go with content syndicators like CNET, Etilize, Icekat etc.  The product shines when you need to enhance the original data you got to create better content for your systems / customers.

**What problems is Akeneo PIM solving and how is that benefiting you?**

Akeneo has transformed how we manage product data.  We have central repository that can be used as to syndicate information to our partners, power our website and manage multi-language content.  It is so easy that it requires minimal training and the bulk update/upload feature is nice to quickly fix stuff on hundred of SKUs. The revision control system is fabulous as we know when / what changed and who did this as well.

  ### 15. A great tool to manage your product data

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicolas d. | Master Data Project Leader, Building Materials, Enterprise (> 1000 emp.)

**Reviewed Date:** April 04, 2018

**What do you like best about Akeneo PIM?**

The tool is very easy to use. It has been designed to be hands on in a few minutes. The administration and the set-up is really very simple.
The fact that it's open source has also 2 main advantages : First a lower cost compared to the main competitors on the market. Second, you can easily make it evolve and adapt it to your company and organization. The custom entities enable you to manage data in addition to all the attributes that exist on the product.

**What do you dislike about Akeneo PIM?**

Management of permissions is sometimes not very easy. Using a big number of languages makes things sometimes tricky to manage and the display on the screen can become fuzzy.
The standard mass import/export methods are not very user-friendly.
Merchandising functionalities would be also a very helpful additional feature.

**Recommendations to others considering Akeneo PIM:**

Akeneo is really a great tool that can be used very quickly, whatever the size of your company. The best thing being that -unlike most IT tools- you may adapt the system to your own company's needs (organization and products) instead of adapting your company to the tool.

**What problems is Akeneo PIM solving and how is that benefiting you?**

Collecting and centralizing product data for the company worldwide (more than 30 countries, 20 different languages). The target is to hold around 300K SKUs.
The main goal is to be able to distribute data to third-party systems (ERP, CRM, BI, Web) and to produce documents (catalogs, brochures, datasheets) both for internal use and for our costumers.

  ### 16. Best Product Information Management tool out there

**Rating:** 5.0/5.0 stars

**Reviewed by:** Max K. | Director Enterprise Architecture, Computer Software, Enterprise (> 1000 emp.)

**Reviewed Date:** December 05, 2018

**What do you like best about Akeneo PIM?**

Well thought through informational model that allows me to reflect logical complexity of my product model. Very clean and simple user interface.

**What do you dislike about Akeneo PIM?**

No out-of-the-box SSO functionality to 3rd party identity management. No way to embed UI of the product editor into other systems to integrate with 3rd party supplier management portals.

**Recommendations to others considering Akeneo PIM:**

Definitely worth trying over other alternatives.

**What problems is Akeneo PIM solving and how is that benefiting you?**

Product information management system.

**Official Response from Anaïs REDOR:**

> Hi Max,
Good news for you: with Akeneo PIM 3.0 release, we now support SSO, and it's based on industry standard. “This feature allows the PIM to communicate with a SAML v2-compatible authentication server.” (source: release note 3.0 - https://www.akeneo.com/wp-content/uploads/2019/02/Akeneo_Release_Notes_3.0_EN.pdf)
Hope this will help you! 

  ### 17. Akeneo PIM for Online Marketplace

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 13, 2018

**What do you like best about Akeneo PIM?**

Akeneo provides a user-friendly interface and is highly customizable.  It was relatively simple to adapt to our business.

**What do you dislike about Akeneo PIM?**

Some users have experienced performance issues, especially on older computers.

**What problems is Akeneo PIM solving and how is that benefiting you?**

Akeneo helps us manage workflow, and allows us to have a single system of record for our product data.

  ### 18. My best project

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amandine M. | Chef de projet Fonctionnel, Retail, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 16, 2018

**What do you like best about Akeneo PIM?**

Akeneo was easy to implement and there is always new features
It is a user friendly interface and the training was very short for the users as they understand very quickly how to interact with it


**What do you dislike about Akeneo PIM?**

We had some problems with the performances
You need to add specific develoments to cover the needs but when there is a new version release, it is not that simple to follow Akeneo as it takes time and money


**Recommendations to others considering Akeneo PIM:**

akeneo has a lot of partners to help you build the best project

**What problems is Akeneo PIM solving and how is that benefiting you?**

Now we can publish a website with emotionnal and technical datas
We started from nothing and very quickly we were able to have a good enrichment of our products
Even our suppliers were happy to help us on the tool

  ### 19. Easy to use and nice features!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Matthias A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2018

**What do you like best about Akeneo PIM?**

I really like the easy UI. It helped our employees find their way in the PIM very fast. 

**What do you dislike about Akeneo PIM?**

Some features seem unfinished and therefore are not usable for us.  Also, we had a few major bugs  with some older version when working on Associations which made them practically useless.

**Recommendations to others considering Akeneo PIM:**

Be sure to setup the basic settings (e.g. Channels, Categories, etc.) correctly and according to your business needs.

**What problems is Akeneo PIM solving and how is that benefiting you?**

We used to have 7 different product databases and were able to merge all of them into one. Instead of working on the same product 7 times in 7 different database with 7 different people, we now have 1 person who does all of it in one step on one plattform on one SKU

  ### 20. Excellent Product Management for All!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 03, 2018

**What do you like best about Akeneo PIM?**

Akeneo has provided us a solid platform to build out our product information in an efficient and scalable way that far exceeds the capabilities of our other systems which do not have PIM as a primary (or secondary) focus. Additionally, the flexibility to customize and add functionality to the platform while maintaining easy upgradability is key to allowing us to put in the place the rules we need based on our specific product info.

**What do you dislike about Akeneo PIM?**

As with any primary system that handles a large amount of specialized data, the customizations needed take time and effort to properly build out, test and improve upon to fully realize the system's potential. This is not a problem with Akeneo itself, but just a process that must be gone through thoroughly to best use the system.

**Recommendations to others considering Akeneo PIM:**

Go through a demo first off but then, for easy of implementation, make sure you have detailed requirements for how you want products, categories and data well thought out so you can best take advantage of the various things that the system offers.

**What problems is Akeneo PIM solving and how is that benefiting you?**

Our primary inventory system does not have much in the way of actual product management capabilities beyond the basics needed for inventory control and certainly cannot fulfill the needs for web site display or other channels. Adding all this information as well as deriving certain attributes from what exists within the inventory system was a time consuming and manual, error-prone process. Akeneo has helped to add in routines and processing that can be accomplished automatically so that we can focus on adding in additional data that truly adds value.

  ### 21. Open source PIM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2018

**What do you like best about Akeneo PIM?**

- fits well to Enterprise user needs
- modern interface
- great out of the box feature set
- malleable 

**What do you dislike about Akeneo PIM?**

So far nothing. They've been a great partner and a great application to work with.

**Recommendations to others considering Akeneo PIM:**

Find a partner to support with the implementation

**What problems is Akeneo PIM solving and how is that benefiting you?**

- managing product information using a tool made to handle the data and present it back in a way that makes sense
- no longer using excel to manage product data
- create a informational flow for the product data to get enriched 

  ### 22. A very good tool with an editor "customer centric"

**Rating:** 4.5/5.0 stars

**Reviewed by:** Arnaud B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2018

**What do you like best about Akeneo PIM?**

Akeneo is a very customizable solution, user friendly with regular updates and new features.



**What do you dislike about Akeneo PIM?**

Akeneo is lacking a few native features such as email alert or custom tooltip to describe the information fields but with an integrator help we made this additional features for ourself ! 

**What problems is Akeneo PIM solving and how is that benefiting you?**

With akeneo we focuse our product informations and media in one place with multilingual context and we are able to automatically send them in all our websites

  ### 23. Akeneo for Web and App'

**Rating:** 4.5/5.0 stars

**Reviewed by:** Emmanuel C. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 16, 2018

**What do you like best about Akeneo PIM?**

UX is great
easy to customize exports -> not much time required for largely custom content

All in all, akeneo allows us to save a lot of time managing our product catalog over our 2 channels 

**What do you dislike about Akeneo PIM?**

went throuh a lot of bugs in the beginning.. Now it is stable
A few improvements (already told to akeneo team) in order to improve assets management.

**Recommendations to others considering Akeneo PIM:**

Costy, but ahead of competition

**What problems is Akeneo PIM solving and how is that benefiting you?**

As said above, we save a lot of time. Our catalog is more consistent than ever, and in 3.5 different languages. 
We have a (very) small team who is only very partially dedicated to our PIM, and still, catalog is consistent.

  ### 24. Good for managing large product catalogues

**Rating:** 3.5/5.0 stars

**Reviewed by:** Cormac h. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2018

**What do you like best about Akeneo PIM?**

Easy to import changes. Easy to add your products from multiple suppliers. Good connectors for Magento. Slack team is very helpful.

**What do you dislike about Akeneo PIM?**

Updating to newer versions is a hassle. New ui is not intuitive. Akeneo 2 far more server demanding than Akeneo 1. Countless bugs. Requires a lot of third-party assistance to keep running. Outdated documentation.

**What problems is Akeneo PIM solving and how is that benefiting you?**

We use Magento and it allows us to quickly manage our product information before pushing changes to Magento. 

  ### 25. The best PIM in the world

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raphael S. | Gsm55.com, Consumer Electronics, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2018

**What do you like best about Akeneo PIM?**

The simplicity , the ergonomic interface , the advanced functionality

**What do you dislike about Akeneo PIM?**

Nothing . Everything is good . Maybe ther is too many update

**What problems is Akeneo PIM solving and how is that benefiting you?**

20 peoples work on the same product database without any problem

  ### 26. A reliable technical platform that listens to users.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2018

**What do you like best about Akeneo PIM?**

- Stack technique
- User friendly
- Attentive to its clients.

**What do you dislike about Akeneo PIM?**

- Certain ergonomic points such as the selection of checkboxes to see mass actions appear
- The complexity of setting up product models during the initialization of Akeneo.

**What problems is Akeneo PIM solving and how is that benefiting you?**

Product catalog management is no longer in Magento but in Akeneo => Saves time because Magento had real slowdowns in the back office in version 1.X

  ### 27. A reliable source of information for all communication channels of your products

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aymeric M. | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 17, 2018

**What do you like best about Akeneo PIM?**

A robust technical foundation that can support product databases as complex in their structures as they are voluminous in the number of their products. A simple and effective user interface to easily involve all company departments in the entry and updating of product information. Designed, developed, optimized for multichannel marketing: Print catalogs, E-commerce, Marketplace, Mobile, ...

**What do you dislike about Akeneo PIM?**

Some useful functions in a PIM are still under development.

**Recommendations to others considering Akeneo PIM:**

Call on a certified integrator for the implementation project

**What problems is Akeneo PIM solving and how is that benefiting you?**

Quality of product information. Involvement of all departments in data entry. Production of print catalogs.

  ### 28. Best PIM experience ever

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 20, 2018

**What do you like best about Akeneo PIM?**

Akeneo is thought to improve the work and the quality of the enrichment of our catalogues. The interface is simple without being simplistic. A real success at the disposal of the user experience

**What do you dislike about Akeneo PIM?**

The search engine in the UI could be further improved 

**What problems is Akeneo PIM solving and how is that benefiting you?**

Improve catalog data quality and, by the way the end-user buying experience 

  ### 29. An open and customizable PIM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 19, 2018

**What do you like best about Akeneo PIM?**

It's easy and very friendly to use.
The Mass edit helps use to save a lot of time.

**What do you dislike about Akeneo PIM?**

The dashboards need to be more detailed.

**Recommendations to others considering Akeneo PIM:**

To configure very well the PIM, the most important part is to think about the Product Modeling. 
After the creation of the attributes, I recommand to test the performance when using Mass Edit.

Actually, there is no verification of simultaneous access. The last user that saves the product will over ride the values.


**What problems is Akeneo PIM solving and how is that benefiting you?**

The client needs a centralized database with all product information. Now the information are not more stored in excel file.

  ### 30. Good PIM

**Rating:** 3.5/5.0 stars

**Reviewed by:** Javier B. | Senior Developer, Apparel & Fashion, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2018

**What do you like best about Akeneo PIM?**

- Easy to use, customisable and compatible with many platforms and technologies.

- Good for large teams and the ability to set specific user roles for each team member.

**What do you dislike about Akeneo PIM?**

Code is not very tidy and difficult to customise sometimes. Also some bugs have been found when using MongoDb causing memory leaks.

**What problems is Akeneo PIM solving and how is that benefiting you?**

Customising product attributes, adding new features and solving some bugs encountered 

  ### 31. Akeneo is a stable and innovative product addressing catalog issues.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 19, 2018

**What do you like best about Akeneo PIM?**

- Assistant de travail d'équipe
- Conception
- Grille de produits
- Constructeur d'exportation
- API
- PAM

**What do you dislike about Akeneo PIM?**

- UX on the product grid. Impossible to understand how to select products without hovering over them and impossible to understand how to perform bulk actions without selecting products.

**What problems is Akeneo PIM solving and how is that benefiting you?**

- Problem with the organization of internal teams at the client.
- Time savings in product enrichment
- Mastery of product enrichment for the client.
- Centralization of information between suppliers and the client

  ### 32. Akeneo Developer

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 21, 2018

**What do you like best about Akeneo PIM?**

The UI is very well made, it is simple to use Akeneo. The code is clear, well organized, and based on Symfony. The support is quite responsive.

**What do you dislike about Akeneo PIM?**

Overall performance, both in display and during imports and exports.

**Recommendations to others considering Akeneo PIM:**

You must be vigilant with Akeneo during version upgrades, which are never simple to perform.

**What problems is Akeneo PIM solving and how is that benefiting you?**

Akeneo integrates perfectly into ecommerce projects by providing a convincing PIM component.

  ### 33. Best PIM OpenSource solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thibault V. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 19, 2018

**What do you like best about Akeneo PIM?**

Variants product Management
Categorization
Workflow and proposals system
Import and export builder

**What do you dislike about Akeneo PIM?**

Price of the license
Allow old and new filter system

**What problems is Akeneo PIM solving and how is that benefiting you?**

E-commerce product import (Akeneo > Magento) Product enrichment

  ### 34. Akeneo

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 19, 2018

**What do you like best about Akeneo PIM?**

The flexibility of the product, which connects to a set of systems, facilitates the enrichment and preservation of data regardless of the source/destination system.

**What do you dislike about Akeneo PIM?**

A minor improvement could be to retain the search filters.

**What problems is Akeneo PIM solving and how is that benefiting you?**

The connection to many systems. The enrichment of different types of data by a group of users with different rights, with different projects, increasing the efficiency of the enrichment.

**Official Response from Anaïs REDOR:**

> Hello,  
it is entirely possible to save the search filters by creating a "view." This will save the filters as well as the displayed columns.  
You can find more details in this short video: https://goo.gl/nYEfFQ  
Hoping to have helped you, see you soon!

  ### 35. PIM for All!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Guillaume S. | eBusiness Business Line Manager, Internet, Enterprise (> 1000 emp.)

**Reviewed Date:** March 19, 2018

**What do you like best about Akeneo PIM?**

Akeneo PIM comes with a clear focus on what a modern PIM should be. No useless extra, but perfection where it matters and brings value.

**What do you dislike about Akeneo PIM?**

The move to version 2.0 and SaaS was a harder step than expected in terms of "change management" for our customers, but now we know.

**What problems is Akeneo PIM solving and how is that benefiting you?**

The solution helps solve many organizational mess with products data, with a great ROI.

  ### 36. Review by a certified partner developer

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** March 19, 2018

**What do you like best about Akeneo PIM?**

Akeneo is a good solution very easy to use & user friendly.

For developers, the code is not complicated & it's possible to develop new features fastly using all symfony features.
The solution is not expensive for all provided functionalities.

**What do you dislike about Akeneo PIM?**

The priorities should be reviewed. In fact, some customers can't use the application because of the global performances : for me, it must be an issue that to fix as soon as possible.

The interface is important but should not impact global performances.

**Recommendations to others considering Akeneo PIM:**

Akeneo should review their priorities & improve global performances of the application.

**What problems is Akeneo PIM solving and how is that benefiting you?**

As an integrator, I can't answer.

  ### 37. User Friendly Interface and Great Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 04, 2018

**What do you like best about Akeneo PIM?**

Akeneo has a user friendly UI, good support documentation and a great support team.

**What do you dislike about Akeneo PIM?**

We don't have anything to complain about Akeneo so far.

**What problems is Akeneo PIM solving and how is that benefiting you?**

We use Akeneo to enrich the content for our products on our website and printed catalog.

We are being more efficient and we are having more control over our process.

  ### 38. A dedicated PIM solution is becoming a must with the growth of AI and Akeneo is a perfect fit

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 20, 2018

**What do you like best about Akeneo PIM?**

OpenSource community version available for download and for customers seeking advanced features an enterprise offering is also available.

**What do you dislike about Akeneo PIM?**

Some features for data export/import need to be better fleshed out however nothing that a customer cannot themselves fix due to the open source codebase.

**What problems is Akeneo PIM solving and how is that benefiting you?**

Product classification, categorization, attributes enrichment, publication to various different channels.

  ### 39. Simple way to manage your product catalogue

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** April 13, 2018

**What do you like best about Akeneo PIM?**

Akeneo is a very intuitive tool to simply manage your product catalogue.

**What do you dislike about Akeneo PIM?**

It is not possible to have a product ownership and additional contibutor

**What problems is Akeneo PIM solving and how is that benefiting you?**

we feed our e-shop catalogue with Akeneo data

  ### 40. Next Generation Product Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 19, 2018

**What do you like best about Akeneo PIM?**

- Ease of use
- Phenomenal GUI
- Real partnership
- Gain in time

**What do you dislike about Akeneo PIM?**

There should be a bigger difference between CE and EE in order to be able to persuade more customers. For us, the biggest shortcomings are PAM related. We'd like multiple download options (like bulk exporting products from the grid but for assets), multi lingual tags, descriptions, custom attributes...

**What problems is Akeneo PIM solving and how is that benefiting you?**

- Faster time to market
- Better overall product overview
- Multiple supplier consolidation
- Co-working on SSOT

  ### 41. Good, quick and intuitive product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 30, 2018

**What do you like best about Akeneo PIM?**

I like UI of the product and the masse action which improve our productivity

**What do you dislike about Akeneo PIM?**

I dislike the new product model that is not easy to understand

**What problems is Akeneo PIM solving and how is that benefiting you?**

We solved problem about import Marketplace and enrichment for the products

  ### 42. Best product data manager ever ! ;)

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** March 19, 2018

**What do you like best about Akeneo PIM?**

Easy ton install and configure - clear interface in different languages

**What do you dislike about Akeneo PIM?**

Difficulty for specific developments when the native feature can't answer the needs

**What problems is Akeneo PIM solving and how is that benefiting you?**

Omnicanal catalog management for our customers
More business ! :-)

  ### 43. Looks good, but can be time consuming

**Rating:** 3.0/5.0 stars

**Reviewed by:** Bob R. | Plonker, Political Organization, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 23, 2017

**What do you like best about Akeneo PIM?**

The front end is visually appealing. Great use of CSS. 

**What do you dislike about Akeneo PIM?**

I found customization and bug troubleshooting difficult. 

**Recommendations to others considering Akeneo PIM:**

Akeneo is good if you’re willing to use it without any customization. 

**What problems is Akeneo PIM solving and how is that benefiting you?**

Product information management between coworkers. 

  ### 44. A great way to manage product information

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael B. | Creative Content Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 19, 2016

**What do you like best about Akeneo PIM?**

Akeneo was a great way to sort out a spreadsheet nightmare for an apparel brand with hundreds of products and multiple languages. The excel connector was handy and the bulk import made life easy, once all of the product information was tidied up at least. The fact that they state the community edition is forever free helped reduce any apprehension before trying it out. The fact that it can integrate with Magento was a major reason for choosing this solution.

**What do you dislike about Akeneo PIM?**

The lack of user permissions when using the free version. But it's free, so I'd say that's understandable.

**What problems is Akeneo PIM solving and how is that benefiting you?**

We needed to centralise and streamline product information generation and management using a browser based solution. Those goals were met.

  ### 45. Great PIM platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kyle M. | Dev-Ops Engineer, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2016

**What do you like best about Akeneo PIM?**

Ease of use, setup and great customer support.

**What do you dislike about Akeneo PIM?**

High cost of plugins and few premade additions available. But this could change with more 3rd party support for the application.

**What problems is Akeneo PIM solving and how is that benefiting you?**

Trying to organize and consolidate product data along with images.


## Akeneo PIM Discussions
  - [What is a PIM software?](https://www.g2.com/discussions/what-is-a-pim-software) - 3 comments, 1 upvote
  - [When will the assts will be availablein tef entites ?](https://www.g2.com/discussions/24111-when-will-the-assts-will-be-availablein-tef-entites) - 1 comment, 1 upvote
  - [What kind of data in a PIM?](https://www.g2.com/discussions/what-kind-of-data-in-a-pim) - 1 comment, 1 upvote
  - [Who needs a PIM?](https://www.g2.com/discussions/who-needs-a-pim) - 1 comment, 1 upvote
  - [What is a PIM?](https://www.g2.com/discussions/what-is-a-pim) - 1 comment, 1 upvote

- [View Akeneo PIM pricing details and edition comparison](https://www.g2.com/products/akeneo-pim/reviews?open_modal_url=%2Ffr%2Fproducts%2Fakeneo-pim%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fakeneo-pim%252Freviews%26source%3Dsticky_header_pin&page=5&section=pricing&secure%5Bexpires_at%5D=2026-08-06+19%3A36%3A30+-0500&secure%5Bsession_id%5D=62d6e9f6-4835-4140-a3c6-49827b59c6f5&secure%5Btoken%5D=59511fdd3dc5f2880bfd4cf663ccebc4391d21f4bec2ab49128f69b24923acd0&format=llm_user)
## Akeneo PIM Integrations
  - [Attraqt](https://www.g2.com/products/attraqt/reviews)
  - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews)
  - [Boomi](https://www.g2.com/products/boomi/reviews)
  - [Bynder](https://www.g2.com/products/bynder/reviews)
  - [commercetools](https://www.g2.com/products/commercetools/reviews)
  - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [ON EBX](https://www.g2.com/products/on-ebx/reviews)
  - [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews)
  - [Windows Server](https://www.g2.com/products/tidal-media-inc-windows-server/reviews)

## Akeneo PIM Features
**Data Management**
- Collection
- Cleansing
- Classification
- Access Rights
- Versioning
- Publication
- Digital Assets

**Management**
- Hierarchy Management
- Reference Data Management
- Data Lineage
- Metadata Management
- Real-Time Data
- Workflow Management
- Process Management
- Catalog Management
- Compliance Management
- Multi-Channel Management

**Data management - Catalog Management**
- Centralized Product Information
- Data Import/Export
- Product Data Enrichment
- Data Mapping

**Agentic AI - SAP Store**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Optimization**
- Data Quality
- Workflows
- Localization
- Data Quality Control
- Rules-Based Workflow

**Functionality **
- Multi-Domain
- Match & Merge
- Relationship Mapping
- User Interface
- Data Mapping

**Security**
- Data Governance
- Data Masking

**Product catalogs - Catalog Management**
- Category Management
- Search and Navigation
- SEO Optimization
- Inventory Management
- Pricing Management
- Promotions Management
- Data Storage Management
- Campaign Management
- Multi-Channel Management
- Content Management
- Order Management
- Workflow Management
- Document Management
- Product Data Management
- Sales Order Management
- User Management
- eCommerce Management

**Analytics**
- KPIs
- Performance
- Data Mapping

**Integration - Catalog Management**
- API Integration
- Third-Party Integration
- Social Media Integration

**Additional Functionality**
- Documentation Management
- Catalog Management
- Content Library
- Multi-Channel Marketing
- Reporting & Statistics
- Categorization/Grouping
- Activity Tracking
- Content Creation
- Third-Party Integrations
- Generative AI
- Content Management
- Collaboration Tools
- Data Storage Management
- Version Control
- Master Record Management
- Multimedia Support
- Tagging
- eCommerce Management
- Data Modeling
- Online Catalog
- API
- Role-Based Permissions
- Data Import/Export
- AI Copilot
- Document Storage
- Document Management
- Workflow Management
- Access Controls/Permissions
- Image Library
- Customizable Branding
- Metadata Management
- Filtering
- Customizable Templates
- Multi-Channel Management
- Multi-Channel Distribution
- Order Management
- Customizable Categories
- Quality Control
- Product Catalog
- Product Data Management
- File Management
- Data Synchronization
- Search/Filter
- Activity Dashboard
- Video Management
- Document Templates
- Drag & Drop
- Multi-Language

**Additional Functionality**
- Reporting/Analytics
- Alerts/Notifications
- Multiple Data Sources
- Data Migration
- Third-Party Integrations
- Access Controls/Permissions
- Monitoring
- Data Quality Control
- Data Profiling
- Collaboration Tools
- AI Copilot
- Performance Metrics
- Role-Based Permissions
- Drag & Drop
- Data Connectors
- Audit Trail
- Data Verification
- Data Extraction
- Deduplication
- Visualization
- Data Capture and Transfer
- Data Import/Export
- API
- Generative AI
- Activity Tracking
- Data Visualization
- Activity Dashboard
- Version Control

**Analytics and Reporting - Catalog Management**
- Catalog Effectiveness
- Customer Insights
- Online Catalog
- Product Catalog

**Agentic AI - Catalog Management**
- Multi-step Planning
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Shopping Cart
- Multi-Language
- Localization Automation
- AI Copilot
- Content Library
- Search/Filter
- Customization
- Data Synchronization
- Access Controls/Permissions
- Templates
- Customizable Branding
- Catalog Creation
- Activity Dashboard
- Product Comparison
- Drag & Drop
- Tagging
- Categorization/Grouping
- Cross Selling Functionality
- Monitoring
- Document Storage
- Image Library
- Database Publishing
- Customizable Templates
- Layout & Design
- Generative AI
- Reporting & Statistics
- Multi-Channel Marketing
- Merchandising
- Sales Trend Analysis
- Order Entry
- Version Control

## Top Akeneo PIM Alternatives
  - [Syndigo](https://www.g2.com/products/syndigo-syndigo/reviews) - 4.4/5.0 (191 reviews)
  - [Plytix Cloud PIM &amp; DAM](https://www.g2.com/products/plytix-cloud-pim-dam/reviews) - 4.7/5.0 (434 reviews)
  - [Sales Layer PIM](https://www.g2.com/products/sales-layer-pim-2025-04-09/reviews) - 4.6/5.0 (307 reviews)

