The cloud system works properly without outtakes. The user experience is absolutely great, the 24 hours helpline calls back very fast. The technology of the outsourcing for big data volumes is perfect. The security seems to be on a high standard, the portfolio is safe. Review collected by and hosted on G2.com.
Paying extra charges for additional space - needed cause the backups are needing space, but I think very old backups they could simply delete. Review collected by and hosted on G2.com.
The way we could back up the CDN files and other resource is easier and efficient. Makes development work easier Review collected by and hosted on G2.com.
In terms of testing environments, It could have been better so no red flag raised. Performance in the test environments could have been better as well Review collected by and hosted on G2.com.
The advantages of the Akamai Identity Cloud is it's versatile availability in their cloud .One can easily be able access their data by using Akamai Identity Cloud at anytime.One can easily get their data because of their high speed processing capability.The biggest advantage is it provides helps by working 24*7 so we can easily get our data without the time issue. Akamai Identity Cloud helps the customer develop their company in a very faster and a smart way by keeping away the number of attacks and threats away from their company Review collected by and hosted on G2.com.
Akamai Identity Cloud provides automation in many perspective and if it is build by only one person then the problem arises of the compatibility. If that person is not available and suppose any error takes place then it would be worst to get solved. Review collected by and hosted on G2.com.
They have several social identity provider options available. Embeddable widget can be customized to match the branding on multiple sites. Inexpensive. I'm happy they were acquired by Akamai and hope to see them do better. Review collected by and hosted on G2.com.
1) Rigid Contract: Customer Success team will not let you out of the contract once the contract is within 30 days of the renewal period. They will threaten collections and termination.
2) Support: It was always difficult to obtain a timely response to get support on the product. We'd have to do the troubleshooting ourselves. There's no way to contact someone.
3) Communication: On one occasion, critical technology updates were not communicated to the customer base which resulted in last minute upgrades on our infrastructure and lost customers and revenue due to the problems using this product. Early on their team, was apologetic and provided free months of service. to make up for the snafu.
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Janrain has several solutions, but in general the idea is to provide a tool for customer identity management.
The fact that they allow to authenticate from all the major social networks and email services and that allow you as a developer to capture relevant data to perform the authentication is a major plus.
You can allow any new or existing user from your website to authenticate from a social network like Facebook, Twitter, or even GMail is great because how many of us has forgotten a password to a website, but you will always have your email or social network opened.
Not only that but the metrics that it shows are very useful, and those allow you to take decisions. Review collected by and hosted on G2.com.
Regarding the customer data feature, the profile data storage you would expect to be more flexible but it isn't. That's one thing that I don't like but it doesn't make it a bad tool after all since it has lot's of benefits.
There's also the fact that the idea is to develop less than having custom apps for each social network, but in the end, for providers like Facebook, Twitter, GMail, you have to create a basic app on their side and know how to pass that data to Janrain, but isn't that much extra work. Review collected by and hosted on G2.com.
Great and easy tool to enable your users to log into your site, without you having to mess around with managing an enrolment process.
Really easy and quick to setup. Review collected by and hosted on G2.com.
Pricing get steep when you start needing a lot of logins per year, Also some business to business users may not like to use a personal account to login - however Linkedin is available.
Great for ad-hoc communication with your customers. We are trailing using for some partners. Review collected by and hosted on G2.com.
Makes registering for your company website or store very easy. You can use facebook, twitter, google plus, etc... This saves the customer time and the annoyance of registering for your website. Very good concept. Review collected by and hosted on G2.com.
Can get expensive Review collected by and hosted on G2.com.