Sanket D.
SD
Sanket D.
Small-Business (50 or fewer emp.)
"Startup-Friendly with Phenomenal Support"
5/5
What do you like best about AiSensy?

I started using AiSensy for my business growth and I'm getting good results. The staff of AiSensy is very polite and helpful in every difficult situation which makes me feel grateful. I find the WhatsApp API setup and Facebook Meta ads settings very beneficial. The ad run setup is a feature I value. The initial setup of AiSensy was very clever and easy. Review collected by and hosted on G2.com.

What do you dislike about AiSensy?

It's difficult to get help after office hours. Review collected by and hosted on G2.com.

Vasundhara B.
VB
Vasundhara B.
Head of Sales
Mid-Market (51-1000 emp.)
"Best-in-Class WhatsApp Messaging at the Right Price"
5/5
What do you like best about AiSensy?

The whatsapp msg feature is the best. The pricing is apt. Review collected by and hosted on G2.com.

What do you dislike about AiSensy?

It gets deactivated if meta account is deactivated and very difficult to set up again. Review collected by and hosted on G2.com.

Dhananjay S.
DS
Dhananjay S.
Small-Business (50 or fewer emp.)
"Effortless Communication, Needs Improved Delivery Rates"
4/5
What do you like best about AiSensy?

I like AiSensy for the ease of using the tool. It makes adding contacts and creating templates to broadcast messages straightforward. Broadcasting messages directly to candidates' WhatsApp accounts helps achieve a higher and quicker response rate. Review collected by and hosted on G2.com.

What do you dislike about AiSensy?

The delivery rate was decreasing and not sent to all candidates. Review collected by and hosted on G2.com.

Chandukaka J.
CJ
Chandukaka J.
Small-Business (50 or fewer emp.)
"Amazing Integration with Easy Setup"
4.5/5
What do you like best about AiSensy?

I like AiSensy for the WhatsApp broadcasting feature, which helps with our huge consumer database. The 'Flow' is something I find appealing, and the amazing integration stands out to me. I also found the initial setup to be very easy. Review collected by and hosted on G2.com.

What do you dislike about AiSensy?

I think there should be more support. Also, I feel more training on how to use AiSensy perfectly would be helpful. Review collected by and hosted on G2.com.

Lavdeep C.
LC
Lavdeep C.
Founder
Small-Business (50 or fewer emp.)
"Simple Broadcasting with Room for Sales Improvement"
3.5/5
What do you like best about AiSensy?

I like AiSensy for its simplicity. I use the broadcasting feature because it gets me leads. Review collected by and hosted on G2.com.

What do you dislike about AiSensy?

The sales aspect in AiSensy is problematic as they come across as very cold. Also, the sales support was difficult, though customer support is okayish. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"User friendly and great value for small companies"
4.5/5
What do you like best about AiSensy?

User Friendly, And easy to integrate, And pricing wise also it is suitable for mid and small size companies. Review collected by and hosted on G2.com.

What do you dislike about AiSensy?

I don't see much of dislikes towards this tool. Review collected by and hosted on G2.com.

Nitin k.
NK
Nitin k.
"Effortless WhatsApp Automation with Seamless Integration"
4.5/5
What do you like best about AiSensy?

I like how AiSensy does WhatsApp automation simple and reliable with a quick setup and useful integration. The seamless WhatsApp integration, analytics, branding, and WooCommerce integration are great. It allows so many features for a startup like me with access to limited resources at a cost-affordable price. Review collected by and hosted on G2.com.

What do you dislike about AiSensy?

Nothing Review collected by and hosted on G2.com.

Deepak G.
DG
Deepak G.
Business Owner
Small-Business (50 or fewer emp.)
"Data Security Issue with aisensy"
0/5
What do you like best about AiSensy?

Free Platform, easy to understand interface, but.. Review collected by and hosted on G2.com.

What do you dislike about AiSensy?

i want to warns everyone about Aisensy platform about the security issue of your data, once you have uplaoded the contact list there is no way to delete, as there is no such option available neither they allow their backend team, as per their customer support response, they don't allow deletion, when i asked why, so they have no reason to explain. This is completely unethical act of stealing data of customers or keeping in their system without consent or warning or disclaimer. They can use for solicitation or any other purpose god knows, but i would request all those using Aisensy or planning to use this platform, be aware about this security glitch, and stop feeding your client details in their system. Review collected by and hosted on G2.com.

Nikhil R.
NR
Nikhil R.
"Efficient Messaging with Outstanding Support"
4.5/5
What do you like best about AiSensy?

I find AiSensy's support to be really good, which is important to me. The platform itself is also good, making it useful for my needs. AiSensy helps me get verified and send messages in a faster way, along with providing proper reports. I value the rebroadcast feature because it allows me to resend messages to those who didn't receive them the first time. The initial setup of AiSensy was very easy. Review collected by and hosted on G2.com.

What do you dislike about AiSensy?

nothing Review collected by and hosted on G2.com.

AJ
Abhishek J.
Founder
Small-Business (50 or fewer emp.)
"Sharing my experience with AiSensy over the last 20 days."
4/5
What do you like best about AiSensy?

Overall, I really like the customer support. While it isn’t perfect every time, about 9 out of 10 times the support has been excellent and helpful. Review collected by and hosted on G2.com.

What do you dislike about AiSensy?

The Message Dashboard feels outdated and unintuitive. Filtering contacts is confusing — for example, if I import 20,000 contacts but only want to send messages to 500 leads, the process of filtering and selecting them becomes unnecessarily complicated and time-consuming. Review collected by and hosted on G2.com.