Verified User in Financial Services
TF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Easy to Use"
4.5/5
What do you like best about Airwallex?

Easy integration, and very reachable support team. Easy to use as well. Review collected by and hosted on G2.com.

What do you dislike about Airwallex?

Documentation can be done in more detailed way. Review collected by and hosted on G2.com.

Jonathan S.
JS
Jonathan S.
Senior Finance Manager
Mid-Market (51-1000 emp.)
"Airwallex has changed the way we doing banking"
4.5/5
What do you like best about Airwallex?

The ability to collect different currencies from our customers. Quick and easy to convert and transfer funds between our bank accounts/companies immediately when needed. Seemless integration with our accounting software (Netsuite and Xero) and the great behind the scenes support from the team. Review collected by and hosted on G2.com.

What do you dislike about Airwallex?

At this point in time, not all the features available in Australia/US are available in Europe Review collected by and hosted on G2.com.

Verified User in Accounting
EA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Great platform for international payments and transfers with favorable exchange rates."
5/5
What do you like best about Airwallex?

Making frequent payments to vendors in another country is very easy with Airwallex, and we get a more favorable exchange rate than many other platforms. We use the platform multiple times per week and have not had many issues. Review collected by and hosted on G2.com.

What do you dislike about Airwallex?

The setup process was a little longer than I anticipated because getting approved for an account took longer than expected. It also took a while for another owner to get access. I like the fact that there is an app for iPhone, but the app does not have the ability to make transfers, which is exclusively the reason we use the platform. Review collected by and hosted on G2.com.

Giuseppe G.
GG
Giuseppe G.
COO/CFO
Small-Business (50 or fewer emp.)
"Very user-friendly platform with all features needed for payments in one place"
4.5/5
What do you like best about Airwallex?

The platform and the array of services coupled with the ease of integration with our accounting system Review collected by and hosted on G2.com.

What do you dislike about Airwallex?

Customer support by email only is quite slow and often takes numerous interactions/days to get an answer Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Love Airwallex!"
4.5/5
What do you like best about Airwallex?

- Available in many geographies including NZ

- Easy to create, cancel, manage and freeze cards

- Integration with Xero seamless

- Easy for team to upload receipts

- Great customer support

- Looking into its expense reimbursement and bill payments feature Review collected by and hosted on G2.com.

What do you dislike about Airwallex?

- Nothing really! Would be great to be able to set expense claim / card approvals matrix separately Review collected by and hosted on G2.com.

AK
Artem K.
Founder
Small-Business (50 or fewer emp.)
"Reliable and intuitive software with many features and benefits"
5/5
What do you like best about Airwallex?

All of my transactions go through without issues. Cross border payments are very simple. Additional Perks and useful integrations. Review collected by and hosted on G2.com.

What do you dislike about Airwallex?

I wish there was dedicated phone support. However, any issues have always been resolved promptly through email. Just personal preference. Review collected by and hosted on G2.com.

Sunny C.
SC
Sunny C.
CEO
Small-Business (50 or fewer emp.)
"Expedient. Great User Experience. Compliant digital financial services."
4.5/5
What do you like best about Airwallex?

Responsive support. Easy to use UI. Fairly thorough KYC processes and payment integration. Review collected by and hosted on G2.com.

What do you dislike about Airwallex?

Limited currency. Exchange rates can be more competitive for cross border transfers. Review collected by and hosted on G2.com.

Verified User in Printing
UP
Verified User in Printing
Small-Business (50 or fewer emp.)
"A Great Decision for My Company"
5/5
What do you like best about Airwallex?

I like that the company was robust in security matters when I set up the account, and I like the simplicity of making and receiving payments. It's opened up my company to domestic payments internationally, and actually does what it says on the tin. Review collected by and hosted on G2.com.

What do you dislike about Airwallex?

I'd be more comfortable with staff being a little less "pushy". By way os example, I raised a question about an administrative matter, and got my reply, which was fine. I then receievd countless "follow-up" messages that were intrusive not helpful. But that's my only real concern. Review collected by and hosted on G2.com.

Verified User in Chemicals
EC
Verified User in Chemicals
Small-Business (50 or fewer emp.)
"Great system, getting better all the time"
5/5
What do you like best about Airwallex?

1. FX rates will save the company money

2. integration with Xero and great (plus improving functionality)

3. Very responsive team that are always on hand to help

4. Speed to open a new account in almost any juristiction Review collected by and hosted on G2.com.

What do you dislike about Airwallex?

There are a couple of area that need product development, but most are on the roadmap. Review collected by and hosted on G2.com.

Trung P.
TP
Trung P.
Founder
Small-Business (50 or fewer emp.)
"Best FinTech Banking Platform"
5/5
What do you like best about Airwallex?

The ability to send and receive funds in any currency, and ability to do batch payments easily without any fees. Review collected by and hosted on G2.com.

What do you dislike about Airwallex?

Nothing - its the best one i've tried, and the best in Canada for sure. Review collected by and hosted on G2.com.