Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Airwallex is a modern tool that streamline global finance."
5/5
What do you like best about Airwallex?

Airwallex has consolidated multiple functions into a single platform, streamlining our processes. By reducing the number of applications needed for accounts payable, we now rely on Airwallex as a complete end-to-end solution.” Review collected by and hosted on G2.com.

What do you dislike about Airwallex?

One limitation is that we currently cannot review a list of our subscriptions and the spend on subscriptions. However, we have been advised that enhanced functionality will be available in December 2025. Review collected by and hosted on G2.com.

Wee Leng T.
WT
Wee Leng T.
Co-Founder
Small-Business (50 or fewer emp.)
"Easy to use mobile banking solution for businesses"
4.5/5
What do you like best about Airwallex?

Easy separation of different currency wallet within one account.

Manages billing from platform.

Easily create link for customers to pay to you. Review collected by and hosted on G2.com.

What do you dislike about Airwallex?

Airwallex still functions on a top-up process. So you will need to top up Airwallex account before using it as a payment method which is an additional step when funds run out. Review collected by and hosted on G2.com.

VS
Veeresh Pratap S.
Software Developer
Small-Business (50 or fewer emp.)
"Airwallex for Developers: Fast, Clean, and Easy"
5/5
What do you like best about Airwallex?

I like how Airwallex Public API availability suite is so powerful and yet so easy to use. APIs are well-documented which facilitates ease of integration. Review collected by and hosted on G2.com.

What do you dislike about Airwallex?

Sandbox environment could do with some improvement. It's mostly good but there are cases when it returns insufficiently coherent response for inconsistent API request. Review collected by and hosted on G2.com.

Mate K.
MK
Mate K.
CEO
Information Technology and Services
Small-Business (50 or fewer emp.)
"Airwallex is a one-stop shop for small business banking"
5/5
What do you like best about Airwallex?

I tried Airwallex to manage my business finances and expenses, and created multiple currency accounts to make transfers. I found the platform fast and easy to use, and I didn't experience any security issues when I was using the platform on a regular basis. I tried reporting, contacted customer service and got a virtual company card as well. I found it easy to create new cards (physical/virtual). I loved the Rewards features, providing discounts with various service providers, such as Canva or Zendesk. Review collected by and hosted on G2.com.

What do you dislike about Airwallex?

When compared with Wise Business, Airwallex doesn't offer cashback rewards or savings for business funding. Also, I would welcome new features related to lending & borrowing in the future, as small businesses always need access to funding. There was nothing that I disliked in particular.

The desktop platform is pretty robust but I haven't had a chance to experience the mobile app yet. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Good effective Software"
4.5/5
What do you like best about Airwallex?

Easy to use.

Provides good integration with Accounting Software

Clear views to see expenses and bills. Review collected by and hosted on G2.com.

What do you dislike about Airwallex?

Pending transactions take a long time to clear.

The pricing structure changed after we signed up, making it a lot more expensive than when we initially switched over. Review collected by and hosted on G2.com.

Araceli M.
AM
Araceli M.
Web designer
Internet
Small-Business (50 or fewer emp.)
"Comprehensive Digital Banking Solution for Global Businesses"
4.5/5
What do you like best about Airwallex?

What I like best about Airwallex is its seamless global banking experience. The platform offers easy online account management, local accounts in 13 major markets for hassle-free international payments, competitive fees, and powerful integrated solutions like APIs and payment links. It truly simplifies global operations for businesses. Review collected by and hosted on G2.com.

What do you dislike about Airwallex?

What I like least about Airwallex is the mobile app. It's quite basic and lacks many options, which can be inconvenient for managing complex financial tasks on the go. Expanding the app’s functionality would greatly enhance the overall experience. Review collected by and hosted on G2.com.

Khushali S.
KS
Khushali S.
Management Accountant
Mid-Market (51-1000 emp.)
"Effective software for a really good Exchange rate"
4/5
What do you like best about Airwallex?

Airwallex offers a really good and effective exchnage rate for paying international suppliers and to tranfer money between entities stationed in various countries. It's pretty easy and simple with less clicks and few steps until the final page. I like the integration and the ease of use. Thier after sales service and cutomer support is bang on, this helps a lot and resolving issues quickly. Review collected by and hosted on G2.com.

What do you dislike about Airwallex?

Reconciling Airwallex can be really difficult at time as it has various wallets and each wallet has it's own balance making it a liitle tricky when you are looking at it wholistically. It restricts connection to any othe software than Xero which is a big big downside and it then increases a loyt of manual import of data and checking. I understand that one needs to maintain privacy of the credit card the person holds but maybe they can get a new feature where assistants can take hold of everything going on the card. Review collected by and hosted on G2.com.

Jitka C.
JC
Jitka C.
Finance Manager
Mid-Market (51-1000 emp.)
"Efficient and Works well for us"
4.5/5
What do you like best about Airwallex?

I really like how easy Airwallex makes handling international payments. The platform is super straightforward, and I love that we can manage multiple currencies without all the extra hassle. The rates are solid, and it’s nice to know exactly what fees we’re dealing with.

On top of that, the company cards are a game-changer. It’s really simple to issue them and set spending limits, and I love how we can tag and review expenses in real-time. Plus, it syncs perfectly with Xero, which makes tracking everything a breeze.

Also, the recent rollout of the Airwallex expense reimbursement feature has been so helpful for our team. It’s made managing and submitting reimbursements way easier and more efficient.

Overall, it just simplifies cross-border transactions and financial management so much. Review collected by and hosted on G2.com.

What do you dislike about Airwallex?

Honestly, there isn’t much I dislike about Airwallex, but if I had to pick two things, it’s that Airwallex doesn’t have a per diem and mileage reimbursement feature yet. It would be great to have those features available to make things even more streamlined for the team. That said, I’ve heard they’re working on it, so I’m really looking forward to those being rolled out soon. Overall, though, it’s still a great platform, and I’m excited to see what’s coming next! Review collected by and hosted on G2.com.

MD
Melissa D.
People & Culture Manager
Mid-Market (51-1000 emp.)
"Seamless Expense Management with Airwallex: A Game Changer for Our Business"
5/5
What do you like best about Airwallex?

We’ve been using Airwallex for our employee expense claims, and it has truly transformed the way we handle expenses in our company. From the moment we began working with the Airwallex team, the process has been smooth and straightforward. Setting up, testing, and rolling out the tool was made incredibly easy thanks to their collaborative approach, providing clear guidance every step of the way.

Once we went live, the support we received was outstanding. The Airwallex team ensured we had access to all the resources we needed to address any concerns or optimise our use of the platform. They’ve been there for us from day one, providing assistance and timely responses whenever required.

The tool itself is extremely user-friendly, and our employees quickly adopted it with ease. It has significantly improved their experience, as they can now submit expense claims effortlessly, and the process of getting reimbursed is faster than ever. On the back end, Airwallex integrates seamlessly with our business, reducing the time spent on manual checking, auditing, and processing expenses.

Overall, Airwallex has enabled us to streamline our expense management, making it a more efficient and enjoyable process for both our employees and the business. We’ve seen tangible improvements in time savings and a smoother expense claim process, creating a much better experience across the board. Review collected by and hosted on G2.com.

What do you dislike about Airwallex?

No real dislikes, we've provided some feedback on areas we'd like to see for future. One being ability to access the app in Malaysia for our employees based there. Review collected by and hosted on G2.com.

MH
Mitch H.
Senior Financial Accountant
Enterprise (> 1000 emp.)
"Airwallex - Corporate Spending Simplified"
4.5/5
What do you like best about Airwallex?

Airwallex is one of the most useful and simplistic platforms for card and expense management. From back end administrators to cardholers, is it simple, easy and highly customisable to suit your business needs. This process was easily integrated into our existing accounting system and expense management. Additionally, the implementation to cardholders only shows them the information that they need to see with administrators having full access to a variety of information for reporting. Customer support typically replies within one day but has an automatic search on their database for FAQ that specifically relate to your query, which is often answered already. Review collected by and hosted on G2.com.

What do you dislike about Airwallex?

The set up/KYC can be lengthy at times. Consolidated reporting continues to improve but has a little way to go. Review collected by and hosted on G2.com.