Many thanks for the review, José. We appreciate your kind remarks about the support and to hear that overall you find Airtame is filling a gap overall. In regards to other considerations you've put forth, I wanted to share the following information:
- In regards to price, everyone's budget is different for these kinds of solutions. Airtame costs a lot more than a consumer product. At the same time, it's quite competitively priced when compared to other B2B solutions such as Clickshare.
- Expected latency is between 0,4-0,8 seconds when presenting e.g. a slideshow, whereas streaming video requires a 1-second buffer. I'm sorry if you are still seeing latency a lot higher than this (a few seconds as you wrote). This should not be the case. If you'd want to get back in touch with support about this, I'd encourage you to do so. Of course, Airtame performance does rely on the network so that may turn out to be a factor (as you've previously heard from our team). Here is a video about what kind of performance can be expected with Airtame 2 (and how to test it): https://www.youtube.com/watch?v=GNl8ELW2Lmg
- The issue with the Ethernet connection only showing by default (when Airtame is connected to WiFi as well) has been fixed with firmware 3.6.0. So now both are visible on the overlay guide.
- Airtame is always looking to improve on existing performance and add new features. I hope you'll find this to be the case as time goes by.
For anyone interested in purchasing Airtame, we encourage them to take advantage of our 30-day trial for direct purchases so that streaming quality can be tested against expectations. We hope that this serves as a good way to ensure that customers feel Airtame is worth the investment.
Thanks again - and please stay in touch for any future improvements, new features, etc.