# Best 3PL Software for Small Business

  *By [Daniel Rivera](https://research.g2.com/insights/author/daniel-rivera)*

   Products classified in the overall 3PL category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business 3PL to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business 3PL category.

In addition to qualifying for inclusion in the 3PL Software category, to qualify for inclusion in the Small Business 3PL Software category, a product must have at least 10 reviews left by a reviewer from a small business.




  
## Category Overview

**Total Products under this Category:** 118

  
## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 1,700+ Authentic Reviews
- 118+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

  
  
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**Sponsored**

### ShipHero

ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs: - Reduce mis-picks and mis-ships by 99% - Reduce warehouse costs by 35%+ - Increase picking efficiency by 3x



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---

  ## Top-Rated Products (Ranked by G2 Score)
### 1. [ShipHero](https://www.g2.com/products/shiphero/reviews)
  ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs: - Reduce mis-picks and mis-ships by 99% - Reduce warehouse costs by 35%+ - Increase picking efficiency by 3x


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 202

**User Satisfaction Scores:**

- **Visibility:** 8.2/10 (Category avg: 8.5/10)
- **KPIs:** 7.7/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.5/10 (Category avg: 8.8/10)
- **Transportation:** 7.7/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [ShipHero](https://www.g2.com/sellers/shiphero)
- **Company Website:** https://shiphero.com
- **Year Founded:** 2013
- **HQ Location:** Garnerville, New York
- **Twitter:** @weareshiphero (6,231 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/shiphero/ (353 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Operations Manager, CEO
  - **Top Industries:** Logistics and Supply Chain, Warehousing
  - **Company Size:** 81% Small-Business, 16% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (43 reviews)
- Customer Support (30 reviews)
- Features (23 reviews)
- Inventory Management (22 reviews)
- Setup Ease (21 reviews)

**Cons:**

- Missing Features (13 reviews)
- Poor Customer Support (11 reviews)
- Bulk Operations Issues (9 reviews)
- Integration Issues (8 reviews)
- Inventory Management (8 reviews)

### 2. [ShipBob](https://www.g2.com/products/shipbob/reviews)
  ShipBob is a leading global supply chain and fulfillment platform for SMB and mid-market omnichannel merchants. We provide fast, reliable, and scalable fulfillment solutions for ecommerce brands. Founded in 2014, ShipBob helps thousands of direct-to-consumer (DTC) and B2B companies streamline their operations with a tech-enabled, outsourced fulfillment network. With dozens of fulfillment centers across the US, Canada, UK, EU, and Australia, ShipBob enables brands to store inventory closer to customers, reduce shipping costs and transit times, and scale globally with ease. ShipBob’s proprietary platform provides real-time visibility into orders, inventory levels, and fulfillment performance across all sales channels. Ecommerce merchants can sync their stores, retailer partners, marketplaces (like Shopify, Amazon, Walmart, Target, TikTok Shop, and more), manage inventory, forecast demand, and monitor shipping in one unified dashboard. Key features include: Distributed inventory across global warehouses Smart order routing and optimized shipping rates B2B and retail distribution capabilities, including EDI fulfillment, compliance with 200+ retailers, and more Robust analytics and demand forecasting tools Dedicated merchant success and onboarding support By combining world-class logistics infrastructure with intuitive technology, ShipBob gives growing brands the tools and flexibility they need to scale. For brands that run their own warehouses, ShipBob also offers a flexible warehouse management system (WMS). ShipBob WMS powers first-party fulfillment operations with the same software used in ShipBob’s global network to enable brands to efficiently pick, pack, and ship orders from their own facilities with full inventory control, real-time visibility, quality control, and automation tools. Whether outsourcing fulfillment or optimizing in-house operations (or even adopting a combination of both for a hybrid fulfillment approach), ShipBob helps brands simplify logistics, improve customer experience, and scale faster.


  **Average Rating:** 3.7/5.0
  **Total Reviews:** 117

**User Satisfaction Scores:**

- **Visibility:** 7.7/10 (Category avg: 8.5/10)
- **KPIs:** 7.4/10 (Category avg: 8.4/10)
- **Quality of Support:** 7.5/10 (Category avg: 8.8/10)
- **Transportation:** 7.5/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [ShipBob](https://www.g2.com/sellers/shipbob)
- **Year Founded:** 2014
- **HQ Location:** Chicago, IL
- **Twitter:** @ShipBob (3,877 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3772163/ (1,626 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner, CEO
  - **Top Industries:** Retail, Consumer Goods
  - **Company Size:** 87% Small-Business, 12% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Support (11 reviews)
- Ease of Use (8 reviews)
- Features (6 reviews)
- Helpful (5 reviews)
- Reliability (5 reviews)

**Cons:**

- Inventory Management (3 reviews)
- Shipping Issues (3 reviews)
- Limited Control (2 reviews)
- Limited Reporting (2 reviews)
- Long Waiting Times (2 reviews)

### 3. [Magaya Supply Chain](https://www.g2.com/products/magaya-supply-chain/reviews)
  The #1 Freight Management Platform for Freight Forwarders and Customs Brokers Magaya automates the many tedious, repetitive manual tasks that slow down shipments, waste your time (and your customers’), cost money, and allow errors to slip in. The Magaya Digital Freight Platform, consisting of Magaya Supply Chain, Magaya Customs Compliance, Magaya Rate Management, the Magaya Digital Freight Portal, Magaya CRM, and a collection of extensions, delivers flexible, interoperable, modular, cloud-based solutions that can be used together as an integrated logistics software platform or independently with your existing solution suite. You choose what works best for your business! Aligning the complexities of shipping, warehousing, tracking and visibility, rates, quotes, accounting, and compliance with a single, data-driven platform, the Magaya Digital Freight Platform delivers unparalleled feature depth to help future-proof your logistics operations and successfully contribute to a well-oiled supply chain.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 286

**User Satisfaction Scores:**

- **Visibility:** 8.1/10 (Category avg: 8.5/10)
- **KPIs:** 6.8/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.1/10 (Category avg: 8.8/10)
- **Transportation:** 8.1/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [Magaya Corporation](https://www.g2.com/sellers/magaya-corporation)
- **Company Website:** https://www.magaya.com
- **Year Founded:** 2001
- **HQ Location:** Miami, FL
- **Twitter:** @MagayaSoftware (545 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/360786/ (238 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** General Manager, CEO
  - **Top Industries:** Logistics and Supply Chain, Import and Export
  - **Company Size:** 70% Small-Business, 23% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (78 reviews)
- Features (28 reviews)
- Customer Support (22 reviews)
- Inventory Management (22 reviews)
- Helpful (19 reviews)

**Cons:**

- Slow Performance (24 reviews)
- Data Management Issues (22 reviews)
- Performance Issues (21 reviews)
- Missing Features (20 reviews)
- System Limitations (17 reviews)

### 4. [CartonCloud](https://www.g2.com/products/cartoncloud-cartoncloud/reviews)
  Born from the real-world demands of a 3PL warehouse, CartonCloud’s intuitive Warehouse and Transport software simplifies day-to-day operations and automates data — with fast implementation to maximize your return on investment. We average just 5 training hours for implementation — with industry expert support and online training courses available for your entire team. Our innovative desktop and mobile applications give you the power to overcome the daily challenges and requirements of our industry — with automated data entry, secure integrations, automated rates, and invoicing, as well as powerful warehouse and transportation workflows to simplify daily operations, with real-time reporting and tracking. Built by logistics people, for logistics people, get your free software tour demo today! Here's what sets us apart: Rapid ROI: See tangible improvements in efficiency and cost savings within weeks, not months. Streamlined Onboarding: Our user-friendly design minimizes training and gets you operational quickly. Built by Logistics Experts: WMS features honed by industry veterans, ensuring functionality that directly addresses your needs. Continuous Development: We constantly innovate alongside our users, ensuring your software remains cutting-edge. Trusted by Over 500 Businesses Worldwide: Join a global community experiencing growth fueled by streamlined logistics.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 19

**User Satisfaction Scores:**

- **Visibility:** 10.0/10 (Category avg: 8.5/10)
- **KPIs:** 9.2/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.8/10 (Category avg: 8.8/10)
- **Transportation:** 10.0/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [CartonCloud](https://www.g2.com/sellers/cartoncloud)
- **Company Website:** https://www.cartoncloud.com/
- **Year Founded:** 2014
- **HQ Location:** Burleigh Heads, AU
- **LinkedIn® Page:** https://www.linkedin.com/company/cartoncloud (57 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Logistics and Supply Chain, Warehousing
  - **Company Size:** 63% Small-Business, 11% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (16 reviews)
- Efficiency (9 reviews)
- Helpful (8 reviews)
- Customization (7 reviews)
- Customer Support (6 reviews)

**Cons:**

- Missing Features (4 reviews)
- Limited Customization (3 reviews)
- Limited Features (3 reviews)
- Bulk Operations Issues (2 reviews)
- Customization Issues (2 reviews)

### 5. [Cahoot](https://www.g2.com/products/cahoot-cahoot/reviews)
  Cahoot provides eCommerce shipping software and order fulfillment services that power nationwide 1-day and 2-day deliveries at the lowest cost by design. Cahoot offers lower fulfillment fees because it enables merchants to fulfill for other merchants. Despite lower prices, Cahoot’s service offers the highest SLA in the industry thanks to its top-class merchant fulfillment partners and robust software. Contact Cahoot to learn more about how we can boost your growth profitably.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 48

**User Satisfaction Scores:**

- **Visibility:** 9.7/10 (Category avg: 8.5/10)
- **KPIs:** 9.4/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.8/10 (Category avg: 8.8/10)
- **Transportation:** 9.6/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [Cahoot](https://www.g2.com/sellers/cahoot)
- **Company Website:** https://www.cahoot.ai
- **Year Founded:** 2018
- **HQ Location:** Bridgeport, CT
- **Twitter:** @LetsCahoot (66 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/letscahoot/ (14 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner
  - **Top Industries:** Retail, Consumer Goods
  - **Company Size:** 92% Small-Business, 6% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Support (8 reviews)
- Order Management (6 reviews)
- Ease of Use (5 reviews)
- Easy Setup (5 reviews)
- Efficiency Improvement (5 reviews)

**Cons:**

- Complexity (3 reviews)
- Lack of Clarity (3 reviews)
- Learning Curve (3 reviews)
- Complex Setup (2 reviews)
- Difficult Learning (2 reviews)

### 6. [ShipMonk](https://www.g2.com/products/shipmonk/reviews)
  ShipMonk is where cutting-edge technology meets world-class fulfillment, all guided by our 'merchant-first' core value. This allows us to enable high-volume, scaling DTC brands to stress less and grow more. Our robust operations, powered by our 2,300-strong team and proprietary technology, provide merchants with a unified view of their inventory, orders, and shipping across all sales channels. With strategically located fulfillment centers across the globe, dedicated 'mom & pop' support at a global scale, and refreshingly transparent pricing, it's no wonder we've earned a spot on the Inc. 5000 for seven years running. We're not just keeping up with the future of fulfillment—we're building it.


  **Average Rating:** 3.8/5.0
  **Total Reviews:** 42

**User Satisfaction Scores:**

- **Visibility:** 7.3/10 (Category avg: 8.5/10)
- **KPIs:** 5.9/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.0/10 (Category avg: 8.8/10)
- **Transportation:** 6.2/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [ShipMonk](https://www.g2.com/sellers/shipmonk)
- **Year Founded:** 2014
- **HQ Location:**   201 NW 22nd Ave Suite 100, Fort Lauderdale, FL 33311
- **Twitter:** @TheShipMonk (659 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10367397/ (1,264 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Retail, Consumer Goods
  - **Company Size:** 86% Small-Business, 10% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (1 reviews)
- Easy Access (1 reviews)
- Easy Setup (1 reviews)
- Interface Design (1 reviews)
- Navigation Ease (1 reviews)


### 7. [Logiwa](https://www.g2.com/products/logiwa-corp-logiwa/reviews)
  The Logiwa Cloud Fulfillment Platform is a fully integrated WMS software and high-volume fulfillment management system. With functionality for warehouse management, inventory management, and billing, Logiwa provides total visibility and control—improving speed, accuracy, and customer satisfaction. Logiwa's solutions provide: - Connected ecommerce pre-integrated with more than 200 ecommerce, marketplace and order management systems - Digital warehousing featuring directed putaway, smart picking and walking path optimization, real-time inventory, and multi-warehouse operations - Smart shipping featuring pre-integration with popular carriers, automated labelling, rate shopping, automatic dimensioning and shipping box suggestions, and group shipping options Headquartered in Chicago, Illinois, Logiwa provides 3PLs, brands and manufacturers the ability to launch, grow and scale up direct-to-consumer businesses with exceptional warehouse fulfillment operations.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 37

**User Satisfaction Scores:**

- **Visibility:** 9.0/10 (Category avg: 8.5/10)
- **KPIs:** 7.1/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.8/10)
- **Transportation:** 7.3/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [Logiwa](https://www.g2.com/sellers/logiwa)
- **Company Website:** https://www.logiwa.com/
- **Year Founded:** 2017
- **HQ Location:** Chicago, Illinois
- **Twitter:** @LogiwaWms (1,574 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/logiwa/ (133 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Logistics and Supply Chain, Warehousing
  - **Company Size:** 81% Small-Business, 16% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Support (1 reviews)
- Ease of Use (1 reviews)
- Easy Access (1 reviews)
- Onboarding (1 reviews)
- Setup Ease (1 reviews)


### 8. [Triumph Networks](https://www.g2.com/products/triumph-networks/reviews)
  Triumph Networks offers an integrated Pricing and Performance Intelligence solution designed to unify pricing, performance, and capacity sourcing into a single, trusted data platform for freight brokers. This solution enables brokers to incorporate carrier-specific performance data and available capacity beyond their existing networks into pricing decisions, providing a comprehensive view of pricing and service quality across both internal and external networks. By combining real-world performance metrics with predictive analytics, brokers can make more efficient decisions, balancing cost and reliability to improve load coverage and overall freight outcomes. Key Features: - Unified Interface: Displays rate, performance, and capacity data in a single view. - Predictive Analytics: Supports long-term carrier relationships and short-term spot coverage. - Capacity Sourcing Tools: Identifies and secures available trucks within the broker’s network. The primary value of this product lies in its ability to enhance operational efficiency, reduce risk, and scale operations for freight brokers. By providing timely, verified insights that integrate directly into decision-making workflows, the solution helps brokers transact confidently in a dynamic freight market. This expansion builds upon Triumph's foundation as a technology partner in payments and factoring, supporting every stage of the freight transaction lifecycle—from quote to cash.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 24

**User Satisfaction Scores:**

- **Visibility:** 8.9/10 (Category avg: 8.5/10)
- **KPIs:** 8.8/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.8/10)
- **Transportation:** 8.7/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [Triumph Financial](https://www.g2.com/sellers/triumph-financial)
- **HQ Location:** Dallas, Texas
- **LinkedIn® Page:** https://linkedin.com/company/powered-by-triumph (1,239 employees on LinkedIn®)
- **Ownership:** NYSE: TFIN

**Reviewer Demographics:**
  - **Top Industries:** Logistics and Supply Chain
  - **Company Size:** 58% Small-Business, 29% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (5 reviews)
- Data Accuracy (3 reviews)
- Data Analytics (3 reviews)
- Data Management (3 reviews)
- Efficiency (3 reviews)

**Cons:**

- Expensive (4 reviews)
- Data Management Issues (2 reviews)
- Pricing Issues (2 reviews)
- Data Accuracy (1 reviews)
- Data Management (1 reviews)

### 9. [Flowspace](https://www.g2.com/products/flowspace/reviews)
  Flowspace is a logistics and fulfillment solution built for ecommerce and omnichannel brands. It combines cloud-based software with a nationwide warehouse network, giving companies centralized control and real-time visibility across inventory, orders, and shipping. By integrating directly with warehouse operations, the platform provides proactive inventory tracking, order status upates, and performance metrics that enable businesses to respond quickly to demand changes, supply constraints, and operational issues. The system intelligently routes and reroutes orders to the most efficient fulfillment center based on location, inventory availability, and carrier performance. This reduces transit times, controls shipping costs, and preserves delivery speed and customer experience. Flowspace integrates with ERP systems, warehouse management software, and major ecommerce platforms, ensuring that inventory, order, and shipment data remain consistent across every sales channel. All operations are backed by service level agreements that guarantee specific standards for order accuracy, on-time shipping, and fulfillment speed, with reporting to hold performance accountable. From the outset, Flowspace provides guided onboarding and implementation support to configure integrations, workflows, and performance tracking. Its operational oversight tools let businesses monitor key fulfillment metrics, identify process bottlenecks, and make data-driven improvements. The platform supports both direct-to-consumer and wholesale fulfillment, including services like kitting, bundling, and returns management. By consolidating fulfillment into a single platform, Flowspace reduces the complexity of managing multiple logistics partners or facilities. Businesses can scale across the country without taking on warehouse leases or staffing, while retaining centralized visibility and control over their operations. This combination of technology, infrastructure, and operational support positions Flowspace as a comprehensive solution for companies seeking to optimize fulfillment efficiency, reliability, and scalability in a competitive market.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 52

**User Satisfaction Scores:**

- **Visibility:** 8.2/10 (Category avg: 8.5/10)
- **KPIs:** 7.5/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.1/10 (Category avg: 8.8/10)
- **Transportation:** 7.7/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [Flowspace](https://www.g2.com/sellers/flowspace)
- **Company Website:** https://www.flow.space
- **Year Founded:** 2017
- **HQ Location:** Los Angeles, US
- **Twitter:** @get_flowspace (415 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/12951656/ (80 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Food & Beverages, Consumer Goods
  - **Company Size:** 75% Small-Business, 25% Mid-Market


### 10. [Extensiv 3pl Warehouse Manager](https://www.g2.com/products/extensiv-3pl-warehouse-manager/reviews)
  Extensiv 3PL Warehouse Manager is the leader in cloud-based warehouse management system (WMS) solutions built to meet the unique needs of the 3PL warehousing community. Serving as the backbone of our customers' operations, our platform quickly transforms paper-based, error-prone businesses into service leaders who can focus on customer satisfaction, operate more efficiently, and grow faster. Offering a comprehensive warehouse management platform, we make it easy for 3PLs to manage inventory, automate routine tasks, and deliver complete visibility to their customers. As the proven industry leader for over a decade, Extensiv accurately manages billions of dollars in inventory and processes more than 1 million orders a week from any of our customers and their customers’ systems.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 40

**User Satisfaction Scores:**

- **Visibility:** 8.6/10 (Category avg: 8.5/10)
- **KPIs:** 5.0/10 (Category avg: 8.4/10)
- **Quality of Support:** 7.4/10 (Category avg: 8.8/10)
- **Transportation:** 6.3/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [Extensiv](https://www.g2.com/sellers/extensiv)
- **HQ Location:** El Segundo, CA
- **Twitter:** @goextensiv (117 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/81874952/ (160 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Warehousing, Logistics and Supply Chain
  - **Company Size:** 73% Small-Business, 25% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (2 reviews)
- Customer Support (1 reviews)
- Easy Access (1 reviews)
- Efficiency (1 reviews)
- Instructional Clarity (1 reviews)

**Cons:**

- Inventory Management (1 reviews)
- Limited Customization (1 reviews)
- Order Management (1 reviews)
- Poor Understanding (1 reviews)
- Shipping Issues (1 reviews)

### 11. [FarEye](https://www.g2.com/products/fareye/reviews)
  FarEye’s Delivery Management platform turns deliveries into a competitive advantage. Retail, e-commerce and third-party logistics companies use FarEye’s unique combination of orchestration, real-time visibility, and branded customer experiences to simplify complex last-mile delivery logistics. The FarEye platform allows businesses to increase consumer loyalty and satisfaction, reduce costs and improve operational efficiencies. FarEye's products are oriented to key areas in the order-to-door delivery journey to efficiently execute the last-mile delivery process, ensuring a seamless consumer experience: Ship: Meet customers where they are, offering a flexible range of delivery options. Optimize multi-carrier-enabled deliveries for peak efficiency and on-time delivery performance. Track: Provide real-time shipment-level visibility throughout the order-to-delivery journey, avoid delays and disruptions. Route: Make deliveries more profitable with dynamic constraint-based route planning and scheduling. Execute: Accelerate cross-dock and driver operations, leading to faster operations at the delivery hub or warehouse. Experience: Deliver a branded, differentiated customer experience throughout the pre and post-purchase process - from order tracking and scheduling, to delivery notifications to returns and exchanges. The FarEye platform offers brands, shippers, and carriers the agility, flexibility, and scalability required to meet business requirements, adhere to sustainability measures, and address disruptions with confidence and trust. FarEye's technology provides the transparency and adaptability to simplify the vast complexities of last-mile logistics while delivering your packages on time, every time. Every business that considers itself customer-centric must transform into a distribution and logistics company. This is why leaders across the globe like Dominoz, Gordon Food Services, Tata Steel, Hilti, Bluedart, Helofresh and over 150+ brands entrust FarEye with their last-mile operation and customer delivery experience.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 239

**User Satisfaction Scores:**

- **Visibility:** 9.7/10 (Category avg: 8.5/10)
- **KPIs:** 9.6/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.5/10 (Category avg: 8.8/10)
- **Transportation:** 9.8/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [FarEye](https://www.g2.com/sellers/fareye-209791b6-6352-4f97-9c80-5521a8c38dc4)
- **Year Founded:** 2013
- **HQ Location:** Chicago, Illinois
- **Twitter:** @FarEye (1,350 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/fareye/ (598 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** GPS Engineer, Area Manager
  - **Top Industries:** Transportation/Trucking/Railroad, Logistics and Supply Chain
  - **Company Size:** 64% Enterprise, 32% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (63 reviews)
- Tracking (54 reviews)
- Features (39 reviews)
- Customer Support (29 reviews)
- Real-time Tracking (29 reviews)

**Cons:**

- Slow Performance (34 reviews)
- Technical Issues (33 reviews)
- Slow Loading (21 reviews)
- Tracking Issues (14 reviews)
- Syncing Issues (13 reviews)

### 12. [Shipsy](https://www.g2.com/products/shipsy-shipsy/reviews)
  Shipsy enables businesses worldwide to build resilient, connected, agile, sustainable, and autonomous supply chain and logistics operations. Its smart logistics management platform empowers businesses to significantly reduce transportation costs, lower carbon footprint, enhance customer experiences, boost delivery productivity, and drive seamless cross-border freight movement. Shipsy's 350+ team is based out of India, Dubai, Riyadh, Africa, Netherlands, and Indonesia serving 230+ customers across the globe. Shipsy tracks 650,000+ containers per month, procures freight worth $150mn+ per month, and powers 60mn+ parcels per month. On a broader perspective, Shipsy has integrations with 64+ major shipping lines, 50+ third-party logistics companies, 300+ freight forwarders, 50+ customs agents, and a network of over 20,000 global shippers. In 2023, Shipsy expanded its portfolio by acquiring Stockone, a cloud-based warehouse management software (WMS). It enables brands and e-commerce companies to manage fulfillment operations at scale. With decades of experience designing, implementing, and running supply chains, Stockone has built a robust feature-rich platform and integrates seamlessly with other systems to easily fulfill orders.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 157

**User Satisfaction Scores:**

- **Visibility:** 9.3/10 (Category avg: 8.5/10)
- **KPIs:** 9.4/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.8/10 (Category avg: 8.8/10)
- **Transportation:** 9.3/10 (Category avg: 8.7/10)


**Seller Details:**

- **Seller:** [Shipsy](https://www.g2.com/sellers/shipsy)
- **Year Founded:** 2015
- **HQ Location:** Gurgaon, Haryana
- **LinkedIn® Page:** https://www.linkedin.com/company/9473746/ (385 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Assistant Manager
  - **Top Industries:** Logistics and Supply Chain, Retail
  - **Company Size:** 51% Enterprise, 31% Mid-Market


#### Pros & Cons

**Pros:**

- Customer Satisfaction (2 reviews)
- Service Quality (2 reviews)
- Analytics (1 reviews)
- Analytics Dashboard (1 reviews)
- Attentive (1 reviews)

**Cons:**

- Delay Issues (1 reviews)
- Delays (1 reviews)
- Delivery Delays (1 reviews)
- Long Waiting Time (1 reviews)
- Scheduling Issues (1 reviews)


  
## Parent Category

[Distribution Software](https://www.g2.com/categories/distribution)



## Related Categories

- [Warehouse Management Software](https://www.g2.com/categories/warehouse-management)
- [Transportation Management Systems (TMS)](https://www.g2.com/categories/transportation-management-systems-tms)
- [Shipping Software](https://www.g2.com/categories/shipping)


  
---

## Buyer Guide

### What You Should Know About 3PL Software

### What is 3PL Software?

A typical supply chain consists of three independent businesses conducting three different steps to get a product all the way to a customer's doorstep. The first business is the designers and creators of the product. These are the companies that create the actual product that will be sold to consumers. Once this company creates their product, they generally need a second party logistics provider such as UPS or FedEx to deliver the product to the customer. Even though that second-party logistics provider can handle the shipping, there still needs to be that company that can hold all of those products and place them onto those shipping trucks. That’s where [third-party logistics providers](https://www.g2.com/categories/third-party-logistics) come into play.

A 3PL is the intermediary business that handles the distribution necessary to have products delivered to the customer’s doorstep. 3PL’s are essentially warehouses and distribution centers that house all a business’s products. They are usually in strategic locations where there are high shipping volumes, so they can quickly reach customers’ doorsteps. With all these moving parts in the supply chain between a business and the customer, there needs to be a medium for businesses to communicate with these 3PL’s. By the same token, there also needs to be a simple way for 3PL’s to handle all of the logistics that come with warehousing and fulfillment. This is where 3PL software comes into play.

3PL software is designed to streamline the process for both third-party logistics providers and the vendors that hire them. For the vendors, 3PL software can help them keep in communication with the 3PL’s they hire. For 3PL’s, 3PL software can help them with all the logistics necessary with warehousing, distribution, and customer communication. Since 3PL software offers a wide range of functions, we will highlight all of the ways warehouses, distribution centers, and 3PL’s can take advantage of the software.

Key Benefits of 3PL Software

- Improve transparency and communication between third-party logistics providers and vendors
- Improve warehouse management, distribution, and order management for 3PLs 
- Cost and time savings for both 3PL’s and vendors

### Why Use 3PL Software?

3PL software has a variety of different benefits for carriers, shippers, distributors, and retailers. First and foremost, it drastically improves the communication between third-party logistics providers and the businesses that outsource their supply chain. This allows businesses that outsource their distribution to have more visibility into how their supply chain is performing. Secondly, 3PL software can greatly improve daily operations for third-party logistics providers. 3PL software contains features that aid in the process of warehousing, order management, and distribution. Lastly, it can aid third-party logistics providers with communicating with shipment companies. 3PL software provides features that allow those 3PLs to choose the best carriers, and rates for shipping. Additionally, 3PL software provides features that allow 3PLs to communicate and update about shipment arrival times.

**Improved client relations —** Most third-party logistics providers work with multiple clients. With all of these clients, third-party logistics providers usually have to manage lots of data, invoicing, and logistics. 3PL software helps these companies keep all this data in one centralized location. 3PL software can help them store customer rates and automatically bill for warehouse services and storage.

**Customization —** Most 3PL’s handle the distribution for a variety of clients who all have different work orders and different billing cycles. With 3PL software, 3PL’s can customize handheld fields and behavior for each specific work order. This allows the third-party logistics providers to cater their work to a variety of clients.

### Who Uses 3PL Software?

**Public warehouses —** For warehouse managers that work for a third-party logistics provider or even for the company that designs the product themselves, 3PL software can be a great tool to manage inventory. 3PL software has specific functions designed to track items within a warehouse, automate orders with shopping cart integrations, and automate customer notifications of important inventory activity.

**Distributors —** Distribution centers differ from warehouses in that they generally hold products for shorter periods of time. Distribution centers are specially designed to quickly transfer products from the distribution center to the customer. As a result, distributors generally move at a faster pace than warehouses and are expected to communicate with customers. 3PL software can help distribution centers with the rapid turnaround of goods by having barcode scanners track items and a customer portal with inventory, billing, and reporting information.

### Kinds of 3PL software

**Asset-based 3PLs—** Asset-based 3PLs own some or all parts of the supply chain. This can include trucks, warehouses, and distribution centers. Asset-based 3PLs require a wider suite of features in their 3PL software since they also handle shipping, fleet management, and warehouse management. Asset-based 3PLs might be better suited choosing a 3PL that caters to warehouse, inventory management, and shipping needs.

**Non-asset based 3PLs —** Non-asset-based 3PLs don’t own physical assets involved in the supply chain. Rather they are simply meant to act as a third-party that provides a network of partners to help companies move products. They require a software less involved with warehouse management and more focused on booking freight and communicating with their network of shippers and carriers.

### 3PL Software Features

**Warehouse management —** One of the main features of 3PL software is warehouse management. This allows businesses that work with 3PL providers to know exactly where their client’s shipments are at all times. They can even look at inventory levels in real time of the third-party logistics provider to indicate to potential customers that a product is out of order. For 3PLs, warehouse management features allow them to track warehouse performance and evaluate inbound value added services by client.

**Documentation —** Documentation features allow businesses to store all file types in inventory records to accurately document inventory, freight, warehouse, and distribution needs.

**Billing —** Billing features allow third party logistics providers to capture and bill for every service the operation provides. This feature also automatically posts invoices to the customer’s ledger and automatically bills businesses based on the respective contract.

**Customized workflows —** 3PLs work with a variety of different clients. Some of these clients might design products that have barcodes or RFID tags attached to them, making it easier for 3PLs to identify when it reaches the distribution center. On the other hand, some clients may not have any tracking technology. This would require extra steps in the supply chain. With 3PL software, 3PLs can customize workflows based on different clients. This allows staff to complete work at a faster pace following the workflow that is laid out for them in the software.

**Analytics —** Many 3PLs measure the results of their operations through manual writing and hard copies. This is a tedious process that makes it difficult for 3PLs to evaluate how they are actually performing. 3PL software makes it easier for 3PLs to receive immediate insights into how they’re performing by providing a standard set of visual reports and metrics.

**Fleet and transportation management —** For asset-based 3PLs, fleet management and transportation management are a necessity. 3PL software offers features that allow 3PLs to conduct dispatching and load planning as well as order management, rating, and billing.

**Shipping —** Shipping features provide distributors and 3PLs with a simple way to select carriers who ship the product to the final destination. This feature can help users maximize costs by providing a list of carriers that offer the best rates.

### Trends Related to 3PL Software

**Mobile solutions —** Supply chain operations are an incredibly mobile job. Gone are the days where a supply chain manager would have to take notes and update the software back to the desktop. Nowadays, more 3PL solutions have mobile versions where users can update the status of supply chain activities on the go. This makes the process more efficient and users can update status in real time.

**AI tracking —** Many logistics providers are now attaching both IOT sensors and RFID tracking to their shipments. When the shipment reaches its destination it is accounted for in the 3PL software automatically. Additionally, AI can perform some supply chain analytics automatically and use machine learning to anticipate demand and suggest preventive equipment maintenance.

### Potential Issues with 3PL Software

**Rules and regulations —** This is not so much an issue with the software as it is with 3PLs in general, but it is still something to keep in mind. A business with a global supply chain that is outsourcing their distribution needs to keep in mind that there are different shipping rules and regulations for different countries and regions. Some 3PL software do not indicate the rules and regulations for each country, so it is something to be mindful of before incurring any penalties or fees for not following regulations.

### Software and Services Related to 3PL Software

[**Warehouse management software**](https://www.g2.com/categories/warehouse-management) **—** 3PL software that does not have robust warehouse management features can be greatly enhanced by integrating with warehouse management software. Warehouse management software aids 3PLs by managing daily warehouse operations. This tool provides companies with inventory, shipping, storing, and sorting solutions.

[**E-commerce platforms**](https://www.g2.com/categories/e-commerce-platforms) **—** Third-party logistics providers are used more by e-commerce companies. This generally occurs when the e-commerce company becomes so large that they can’t handle all of their shipments themselves. It can be helpful for many e-commerce companies to integrate their e-commerce platforms with their 3PL software. By integrating these two softwares, the third-party logistics provider can distribute the products more quickly.